Volkswagen Passat Complaints (1999)

664 consumer complaints on file.

#10034386October 1, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS RECALL 01V157000 RELATED TO THE FUEL GAUGE. THE FUEL GAUGE WOULD INDICATE THAT THERE WAS MORE FUEL THAN WHAT WAS ACTUALLY IN THE TANK WHICH CAUSED THE VEHICLE TO STALL. FUEL SENDING UNIT HAD TO BE REPLACED. THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO THE AGE AND MILEAGE ON THE VEHICLE. *AK *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039931September 15, 2003
AIR BAGS
AIR BAG WARNING LIGHT STAYED ILLUMINATED WHILE DRIVING. THIS WAS CAUSED BY A BAD SENSOR THAT RENDERED THE AIR BAGS INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038953September 15, 2003
POWER TRAIN:CLUTCH ASSEMBLY
AT JUST UNDER 60K MILES THE CLUTCH ON MY 1999 VOLKSWAGON GLS V6 PASSAT BLEW. THERE WAS NO SIGN OF THE IMPENDING DIFFICULTY. THIS CAR WAS TOWED TO THE VOLKSWAGON DEALER WHERE PURCHASED. ON THE HIGH END THE COST OF THE REPAIR HAS BEEN ESTIMATED AT $2,200.00 AS THE BLOWN CLUTCH MAY HAVE ALSO CAUSED DAMAGE TO THE FLYWHEEL WICH IS A $750.00 PLUS PART. THE VOLKSWAGON DEALER WILL OFFER A 20% DISCOUNT ON THE REPAIR AS THIS VEHICLE WAS JUST PURCHASED IN 2/03 WITH LESS THAN 52K MILES. VOLKSWAGON OF AMERICA WILL OFFER NO ASSISTANCE WHATSOEVER AS THE CLUTCH IS DEEMED A WEAR-AND- TEAR ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037035September 2, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER ASSEMBLY ON DRIVERS SIDE BROKE AND POPPED OUT OF BODY. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE CONTROL LINKAGE FROM THE MOTOR BROKE AND PUSHED THE BASE OF THE WINDSHIELD WIPER OUT. THE WIPER BLADE IS TWO TO THREE INCHES OFF THE WINDOW. THE PASSENGER SIDE WIPER IS ALSO NOT FUNCTIONING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031369September 2, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER HAD THE SAME PROBLEM AS DESCRIBED IN THE RECALL BELOW , HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. NHTSA: RECALL 00-V-414-000: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031372September 2, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THE VEHICLE EXPERIENCED A CONSTANT GROANING AND SQUEAKING IN THE FRONT END SUSPENSION WHEN DRIVING AT LOW SPEEDS. THE DEALER SAID THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THIS WAS NOT A SAFETY PROBLEM. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034591August 26, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A LOUD NOISE WAS HEARD WHILE DRIVING THE VEHICLE. THE DEALER DETERMINED THE FRONT UPPER AND LOWER BALL JOINTS WERE CRACKED ON THE RIGHT SIDE AND LEAKING OIL. PLEASE PROVIDE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033270August 21, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCKS (PASSENGER SIDE) - LOCKS OPERATED BUT DOORS WOULD NOT OPEN FROM INSIDE OR OUTSIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032926August 16, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING BELT TENSIONER ON MY 1999 VW PASSAT 1.8T (VIN # [XXX]) FAILED AT 76,623 MILES CAUSING TIMING BELT TO SLIP OFF, THUS CAUSING MAJOR ENGINE VALVE DAMAGE. I WAS CLOSE TO HOME AND WAS ABLE TO RETURN HOME AND CALL A TOW TRUCK, BUT HAD I BEEN FURTHER AWAY FROM HOME I'M NOT SURE WHAT WOULD HAVE HAPPENED. VW ADVISES OWNERS TO HAVE TIMING BELTS CHECKED AT 40,000 AND 80,000 MILES AND TO HAVE THEM REPLACED AT 106,000. BECAUSE THE TIMING BELT TENSIONER FAILS EARLY I BELIEVE THIS PART SHOULD BE RECALLED OR AT THE VERY LEAST THAT VW SHOULD ADVISE OWNERS TO REPLACE THE TIMING BELT TENSIONER AT 60,000--70,000 MILES IN ORDER TO AVOID SEVERE ENGINE DAMAGE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034070August 13, 2003
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, VISIBILITY, UNKNOWN OR OTHER, EXTERIOR LIGHTING:HEADLIGHTS
NUMEROUS PROBLEMS WITH 1999 VOLKSWAGEN PASSAT. WHEN TAKEN TO THE SERVICE DEALER, THE CONSUMER CLAIMED THE CAR HAD PROBLEMS WITH OIL AND COOLANT LEAKS. THE PROBLEM WAS SUPPOSE TO BE FIXED, HOWEVER THE DEALER NEVER GAVE THE CONSUMER A INVOICE BECAUSE THE WORK WAS NEVER COMPLETED. WHILE TRAVELING, THE OIL LIGHT CAME ON AGAIN. THE CONSUMER WAS UNABLE TO USE THE VEHICLE. ALSO THE LOSS OF FAIR MARKET VALUE. CONSUMER SPENT OVER A $1000.00 IN REPAIRS. *MR *CB. THE AIR CONDITION DID COOL THE VEHICLE PROPERLY, AND THERE WAS ALSO A VALVE COVER LEAK, AND A POWER STEERING FLUID LEAK, THE DEALER STATED THE POWER STEERING HOSE WAS BAD, THE GLOVE BOX FAILED TO OPEN, THE DRIVER SIDE VANITY MIRROR WAS BROKE AND THE HEAD LIGHT BULB WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031153August 9, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
FRONT CONTROL ARMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030781August 4, 2003
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
UPPER AND LOWER FRONT SUSPENSION CONTROL ARM BUSHING FAILURE. (LEFT AND RIGHT). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030782August 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
OIL LEAKING FROM VALVE COVER SEALS, CYLINDER HEAD AND CAM COVER SEALS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030783August 4, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
OUTER AND INNER TIE ROD FAILURE (LEFT AND RIGHT). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029184July 25, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 1999 PASSAT WAGON (@ 84,000 MILE) AND HAVE HAD A BURING OIL SMELL FOR THE PAST 18 MONTHS (IT STARTED @ 60,00 MILE). IT HAS BEEN TO A FEW DEALERS NUMEROUS TIMES AND ALL THEY EVER TO IS REPLACE GASKETS. THEY HAVE ALSO REPLACED TURBO CHARGER, MAS AIR FLOW, AND EVERY POSSIBLE GASKET.*AK WE HAVE EVEN HAD THE VW REP INTO HELP SOLVE THE PROBLEM. THEY WORKED ON IT - SAID THEY FOUND OTHER GASKETS - BUT IT STILL BURNS. IT IS WORSE WHEN IT SITS IDLE AND DOES NOT HAPPEN WHEH THE AC IS ON. I JUST GOT IT BACK FROM THE DELAER TWO DAYS AGO AND THE SMELL IS STILL THERE - OF COURSE ON THEIR INVOICE THEY CLAIM THE SMELL IS GONE. THEY ARE SUCH LIARS AND ALL THE SERIVCE PEOPLE KNOW HOW TO DO IS REPLACE PARTS. I HAVE DECIDED TO ACCESS THE LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029123July 24, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM FAILURE. VEHICLE PURCHASED FROM VW AS CERTIFIED LIKE NEW WITH WARRANTY TO SECOND OWNER. VEHICLE HAD APPROX 30000 MILES AT PURCHASE. NOW HAS 67K MILES. APPEARS TO FIT PATTERN RELATIVE TO DEFECTIVE - SHOULD BE RECALLED ISSUE IN WHICH THESE PARTS FAIL EVERY 30K MILES. AS NOTED ON OTHER INCIDENTS, NO OTHER VEHICLE EXHIBITS THIS TYPE OF FAILURE MAKING THIS UNIQUE TO VW AND AUDI. THEREFORE MORE INDICITAVE OF FACTORY DEFECT AND CREATION OF HAZARDOUS DRIVING SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022660July 11, 2003
SEATS
CONSUMER MOVED THE DRIVER'S SEAT TO ITS FULLY FORWARD POSITION IN ORDER TO RETRIEVE A DROPPED ITEM. THE SEAT BECAME STUCK IN THAT POSITION AND COULD NOT BE MOVED. *AK THIS WAS AN UNSAFE POSITION FOR THE SEAT TO BE IN ACCORDING TO THE OWNERS MANUAL, AS IT ALLOWED THE POSSIBILITY OF INJURY IF THE AIR BAG DEPLOYED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025604July 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE EXPERIENCED SUDDEN BREAKDOWN. DEALER SAID THAT SLUDGE BUILDUP (DUE TO SUSPECTED BUT NOT VERIFIED POOR MAINTENANCE) WAS CAUSE. INDEPENDENT MECHANICS VERIFY THAT THERE WAS NO SLUDGE BUILDUP, BUT LACK OF OIL, PROBABLY FROM FAILED OIL PUMP. OWNERS CAN CONFIRM MAINTENANCE EXCEEDING RECOMMENDED STANDARADS FOR THE 18 MONTHS/30K MILES PRIOR TO ENGINE BREAKDOWN. VWOA REFUSES TO TAKE RESPONSIBILITY AND ALLEGES THAT ENGINE PROBLEMS COULD HAVE STARTED PRIOR TO THE ABOVE-MENTIONED MAINTENANCE PERIOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026998July 7, 2003
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE, STEERING:LINKAGES:ROD:RELAY:CONNECTING
RECALL LETTER FOR REPLACEMENT OF TIE RODS ON 1999 VOLKSWAGEN PASSAT. *MR THE FRONT END OF THE VEHICLE SQUEAKED. THE TECHNICIAN FOUND LOWER AND UPPER CONTROL ARM DAMAGE, THE CONTROL ARM BOOTS WERE TORN OPEN WITH NO LUBRICATION WHICH CAUSED THE SQUEAK NOISE. THERE WAS ALSO A CAM SHAFT TENSIONER GASKET LEAK WHICH WAS REMOVED AND REPLACED. *SCC. THE CONSUMER TOOK THE VEHICLE TO HAVE THE RODS REPLACED AFTER RECEIVING THE RECALL, HOWEVER, THE DEALER CALLED THE CONSUMER BACK AND INFORMED HIM, THE VEHICLE HAD BEEN INSPECTED AND IT WAS NOT NECESSARY FOR THE WORK TO BE DONE, EVEN THOUGH THE RECALL LETTER STATED IT THEY WOULD BE REPLACED TO PREVENT FUTURE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019980July 3, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE CONSUMER RECEIVED A RECALL NOTICE (RECALL # 00V-414000) WHICH ADVISED HIM TO SEEK REPAIR FOR A FAULTY TIE ROD SEALS. THE VEHICLE WAS DROPPED OFF AT THE DEALER AND THEY CALLED THE CONSUMER WHEN THE REPAIRS WERE COMPLETE. WHEN THE CONSUMER RETURNED TO THE DEALER HE WAS NOTIFIED THAT HIS VEHICLE DID NOT REQUIRE THE SPECIFIC RECALL REPAIR. ABOUT A YEAR LATER THE VEHICLE BEGAN EXPERIENCING FRONT END PROBLEMS. THE CONSUMER BELIEVED THESE PROBLEM WERE RELATED TOT HE RECALL ISSUED THE PREVIOUS YEAR. *MR *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat