Volkswagen Passat Complaints (2005)

148 consumer complaints on file.

#10610054July 12, 2014
FUEL SYSTEM, GASOLINE
I WAS DRIVING ACROSS CONNECTICUT ON FRIDAY JUNE 27 2014 ON I-84 (DANBURY TO MASS PIKE), TRAVELING FROM PHILADELPHIA TO BOSTON. AFTER PASSING THROUGH HARTFORD THE ROAD EXPANDS FROM 2 -3 LANES TO 8, I WAS IN LANE 4. THE ROAD WAS GOING TO SPLIT GOING 84 EAST AND 383 SE. 84 WAS STILL 8 LANES WHEN MY CAR COMPLETELY DIED - NO GAS WAS GETTING TO THE ENGINE. I HAD SEMI TRACTOR TRAILER VERY CLOSE BEHIND ME, THE TIME WAS 5:30 - RUSH HOUR, EVERYONE WAS SPEEDING, AND I WAS SHUT DOWN IN LANE 4. AT THIS POINT, THANKFULLY AND MIRACULOUSLY, THE 2 HIGHWAYS SPLIT AND IT WAS ALL I COULD DO BUT FALL INTO THE NEWLY CREATED BREAKDOWN LANE; OTHERWISE I DON'T SEE HOW I COULD HAVE WALKED AWAY FROM THE ROAD. THERE WAS NO, NONE, NO WARNING THAT THE CAR WAS GOING TO DIE, NO LIGHTS, NO SHAKING, NO ALARM. I CALLED THE STATE POLICE TO GET ME OFF THE HIGHWAY. AS IT WAS FRIDAY EVENING, AAA COULD ONLY TOW ME TO A PEP BOYS AND AS IT WAS 7 PM BY THIS TIME, I HAD TO SPEND THE NIGHT IN A RESIDENCE 6 IN MANCHESTER CN. PEP BOYS LOOKED AT THE CAR THE NEXT DAY AND DETERMINED THAT NO FUEL WAS GETTING TO THE ENGINE; I WOULD NEED A NEW FUEL PUMP. ALSO, FOR NO OTHER REASON THAT IT WAS INTERESTING, APPARENTLY A 2004 ALL-WHEEL DRIVE PUMP HAD BEEN PUT ON MY (NEW) 2005 FRONT-WHEEL DRIVE CAR. I AM TOLD THIS IS NOT UNUSUAL. THEY EVENTUALLY FOUND A PUMP AND INSTALLED IT, I LEFT FOR MAINE AROUND 1 PM THAT DAY. I HAD MY CAR IN MY LOCAL SHOP BEFORE LEAVING ON THIS TRIP, AS IS ALWAYS DONE, AND WAS DEEMED SAFE TO DRIVE. I HAVE SINCE CALL VW AND THEY SAY THAT THEY HAVE NO REAL EXPLANATION FOR THE PUMP DYING OTHER THAN THIS HAPPENS. I APPRECIATE THAT EQUIPMENT NEEDS TO BE REPLACED AND CAR PARTS MAINTAINED. IT IS OUTRAGEOUS THAT NOT TO HAVE PROVISION TO GIVE WARNING TO YOUR CAR ABOUT TO GO INTO COMPLETE FAILURE IS ACCEPTABLE BY ANYONE. HOW MANY PEOPLE HAVE TO BE PUT IN DANGER BEFORE THIS CHANGES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605918June 25, 2014
FUEL SYSTEM, GASOLINE
THAT THE CONNECTION AT THE FUEL TANK IS DAMAGED CAUSES THE FUEL LEAK. THIS IS RELATED TO THE OLD RECALL: NHTSA CAMPAIGN ID NUMBER :08V156000 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597025June 9, 2014
SEATS
I STARTED THE CAR AND IMMEDIATELY TURNED ON MY DRIVER'S HEATED SEAT. WITHIN 2 MINS, SMOKE STARTED APPEARING ON MY LEFT SIDE. I REALIZED MY SEAT WAS STARTING TO CATCH FIRE, SO I QUICKLY TURNED OFF THE VEHICLE. LUCKILY, MY CLOTHES DID NOT CATCH FIRE. HOWEVER, MY HEATED SEAT BURNED A HOLE COMPLETE THROUGH THE LEATHER. THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597138June 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A MECHANIC. THE FAILURE WAS DIAGNOSED AS ENGINE OIL SLUDGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593955May 25, 2014
WHEELS, TIRES
I WAS TRAVELING ON I-70 EAST 25 MILES EAST OF DENVER AT MILE MARKER 133, WITH THREE OF MY GRANDDAUGHTERS IN THE CAR WITH ME. I HEARD A NOISE AND IMMEDIATELY STARTED TO PULL TO THE RIGHT SHOULDER AND BRAKE WHEN THE CAR WENT OUT OF CONTROL, SPINNING ME OUT TO THE LEFT ACROSS BOTH TRAFFIC LANES, TOOK ME IN A 360 DEGREE CIRCLE AND THEN INTO THE DITCH ON THE RIGHT SIDE OF THE ROAD. IT WAS ONLY AN INSTANT FROM FIRST NOISE TO BEING SPUN OUT OF CONTROL - NO WARNING. BECAUSE I WAS SPUN OUT TO THE LEFT, I WAS NOT HIT BY THE SEMI DIRECTLY BEHIND ME. THE RIGHT REAR TIRE RAN AHEAD OF MY CAR FROM THE POINT WHERE I FIRST ATTEMPTED TO STOP. THERE WAS AN INCIDENT REPORT: COLORADO STATE PATROL #[XXX]. OFFICER ON SCENE EXAMINED TIRE AND SAID IT WAS AN "INSTANTANEOUS SEPARATION" OF TREAD FROM SIDEWALL AND POSSIBLY FAULTY TIRE MANUFACTURE. HE ALSO SAID WE SHOULD HAVE ROLLED BUT MY CAR'S LOW CENTER OF GRAVITY SAVED US. WE WERE UNHURT BUT TRAUMATIZED. THE TIRE WAS PURCHASED 1-30-14, 3-1/2 MONTHS PRIOR TO INCIDENT AND WAS IN LIKE-NEW CONDITION. PURCHASED FROM DISCOUNT TIRES ON LAKE MEAD IN LAS VEGAS, MANUFACTURED BY GT RADIAL, GITI TIRE (USA) LTD., 10404 SIXTH STREET, RANCHO CUCAMONGA, CA 91730-5831, PHONE (909) 980-0968. CAR HAD BEEN COMPLETELY GONE OVER TWO DAYS BEFORE WHEN I DEPARTED ON TRIP, TIRE PRESSURE WAS CHECKED THE DAY BEFORE, AND A VISUAL CHECK WAS DONE BEFORE I GOT ON THE ROAD THAT DAY. THERE WAS NO INDICATION THAT THE TIRE WAS DAMAGED OR UNDERINFLATED IN ANY WAY. I BELIEVE UTTERLY THAT THE TIRE WAS DEFECTIVE AND AM CONSIDERING A LAWSUIT DESPITE FACT THAT WE WERE UNINJURED. THIS WAS A TERRIFYING EVENT AND ONE WHICH COULD HAVE TAKEN THE LIVES OF MY GRANDDAUGHTERS THROUGH NO FAULT OF MY OWN. THIS IS HAPPENING MORE AND MORE AND MFGRS ARE USING OLD "DRY" RUBBER AND/OR INEFFECTIVE ADHESIVE. I TRUST YOU WILL PURSUE THIS VERY SERIOUS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588275May 14, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING 60 MPH, THERE WAS AN INCREASE IN ENGINE RPMS AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 155,000. UPDATED 7/25/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574964March 26, 2014
SEATS
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE CONTACT STATED THE THAT FRONT PASSENGER'S SIDE HEATED SEAT WAS ACTIVATED WHEN A HIGH VOLTAGE OF HEAT PENETRATED THROUGH THE LEATHER SEAT CUSHION UNEXPECTEDLY. THE FRONT SEAT PASSENGER SUFFERED FROM A BURN TO THE RIGHT LEG. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED AND ACCEPTED RESPONSIBILITY FOR THE REPAIR EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10572501March 14, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE NOTED WHEN REPLACING FRONT HEADLIGHT BULBS THAT THE PLASTIC COVERING THE HEADLIGHT WIRING WAS DETERIORATING ON ALL THE WIRES TO THE POINT THAT THE WIRING WAS COMING IN CONTACT WITH OTHER DETERIORATED WIRING CAUSING A SHORT AND FAILURE OF THE FRONT HEADLIGHTS. THE PROBLEM APPEARS TO BE A FAILURE INVOLVING A TYPE OF PLASTIC COVERING THE INTERNAL HEADLIGHT WIRES THAT ATTACH TO THE BULBS THAT MAY BE, OR LIKELY BE FAILING DUE TO HEAT CAUSING PREMATURE FAILURE OF THE HEADLIGHT WIRES, THE HEADLIGHT BULBS AND BURNED OUT HEADLIGHT FUSES DUE TO THE SHORTING OUT OF THE HEADLIGHT WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555191December 7, 2013
ENGINE
WAS DRIVING HOME AND THE CHECK ENGINE LIGHT, STOP DRIVING LIGHT, LOW OIL PRESSURE LIGHT AND A BUZZER WENT OFF. HAD THE VEHICLE TOWED TO A MECHANIC AND HAVE FOUND THAT THERE IS NO OIL PRESSURE. THE VEHICLE WITH THIS MANY MILES SHOULD NEVER HAVE A PROBLEM WITH NO OIL PRESSURE. THE MECHANIC TELLS US THAT IT MIGHT BE "SLUDGE" OR THE OIL PUMP IS SHOT. EITHER OF WHICH SHOULD NEVER HAPPEN ON ANY VEHICLE ESPECIALLY SINCE IT HAS ONLY 89000 MILES. THIS PROBLEM IS TYPICAL WITH THIS MOTOR AND WAS RECALLED UP TO THE MODEL YEARS 2004. THE 1.8 L TURBO MOTOR IS AND ALWAYS HAS BEEN A TERRIBLE MOTOR FOR THIS AND JUST BECAUSE THEY HAVE NOT RECEIVED A LOT OF COMPLAINTS ON THIS PARTICULAR YEAR DOES NOT MEAN THAT THERE IS NO PROBLEM. ONE ONLY HAS TO SEARCH ON LINE TO SEE THAT THEIR IS AND HAS BEEN AN ONGOING PROBLEM. VW OF AMERICA HAS ACKNOWLEDGED THE RECALL AND THEIR CULPABILITY UP TO 2004, IN AN EMAIL TO ME, BUT BECAUSE OF OUR NEWER VIN HAS DENIED COVERAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549724October 27, 2013
ENGINE
ENGINE OIL PUMP DRIVE FAILURE (TDI ENGINE), CAUSING LOSS OF ENGINE OPERATION INCLUDING LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543264September 12, 2013
TIRES
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE VEHICLE WAS EQUIPPED WITH YOKOHAMA TIRES 8VID IN VIGOR 205/55/16. THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE DRIVER'S SIDE REAR TIRE POPPED AND HE PULLED OVER TO THE SIDE OF THE ROAD AND CALLED AAA FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO THE TIRE SHOP WHERE THE TIRE WAS PURCHASED AND THE MECHANIC STATED THAT THEY HAVEN'T SEEN ANY PROBLEMS WITH THE TIRE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,269.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507306April 5, 2013
POWER TRAIN, ENGINE
ON 3/23/13, WHEN TURNING LEFT IN TRAFFIC, THE "SEALED FOR LIFE" 5-SPD AUTO TRANSMISSION MADE AN INCREDIBLY HARD SHIFT, BEGAN SLIPPING BADLY, AND QUICKLY LOST 3 FWD SPEEDS, "LIMPING" IN FOR SERVICE. NORMALLY, A TRANS FAILURE AT 143K WOULD NOT PROMPT AN NHTSA COMPLAINT. IT IS NOT THE CAR, BUT RATHER VWOA AND ITS DEALER NETWORK, THAT ARE THE PROBLEM. MY LOCAL DEALER REFUSED TO CHECK AUTO TRANS FLUID LEVEL, AND WOULD ONLY GRUDGINGLY DO A FLUID CHANGE IF I WANTED, FOR AN EXTORTIONATE $700, STEADFASTLY MAINTAINING THAT NEITHER WAS NECESSARY. VWOA TODAY 4/5/13, IRONICALLY, CRITICIZED ME FOR NOT FOLLOWING THE OWNER'S MANUAL RECOMMENDATION OF CHECKING FLUID EVERY 40K MILES. LOCAL DEALER WANTED OVER $4400 + MISC FEES & TAX TO REPLACE THE TRANS. AT THE SAME TIME, THEY INDICATED MY NEW TIRES WITH 500 MILES ON THEM WERE IN A MARGINAL TREAD WEAR CONDITION. DITTO THE RECENTLY RENEWED (AT THE SAME DEALER!) REAR BRAKES. BTW, THE TRANSMISSION MANUFACTURER, ZF, RECOMMENDS COMMUNICATING TO CUSTOMERS THE BENEFITS OF FLUID CHANGES AT 50K MILE INTERVALS. VW WON'T LISTEN TO EITHER CUSTOMER OR TRANS MFR. TRANS WAS REBUILT AT QUALIFIED INDEPENDENT SHOP. THERE WAS ALSO AN EARLIER RECALL (THANKS, NHTSA!) OF CERAMIC GLOW PLUGS THAT WOULD FALL INTO CYLINDERS AND CAUSE CATASTROPHIC DAMAGE. FORTUNATELY, I HAD THE REPAIR DONE INDEPENDENTLY, AS THIS CONDITION WAS KNOWN FOR AT LEAST 2 YRS BEFORE VW'S OFFICIAL RESPONSE. VW DID COMPENSATE ME FOR THIS, BUT I WONDER HOW MANY $9K ENGINES WERE DESTROYED WHILE VW CONTEMPLATED ITS COLLECTIVE NAVEL. BTW, AFTER THE OFFICIAL VW FIX (DONE AT DEALER), THE CAR STARTS IN WINTER LIKE A 1980 RABBIT DIESEL. I FITTED A ZEROSTART AS CORRECTIVE MEASURE. VW ALSO REFUSES TO DISCUSS THE BALANCE SHAFT CHAIN DRIVE ISSUE WITH ME. A TICKING TIME BOMB AT 143K. THEY KNOW IT. I KNOW IT. NHTSA, PLEASE TAKE VWOA TO TASK! AS FOR ME, I'M NOW SHOPPING COMPETITORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495088January 29, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHTS REMAINED ON WITHOUT BRAKE PEDAL PRESSURE, AND REMAINED ON AFTER TURNING OFF IGNITION. I INVESTIGATED PRIOR RECALLS AND SAW: REPORT RECEIPT DATE: FEB 20, 2007 NHTSA CAMPAIGN NUMBER: 07V063000 COMPONENT(S): EXTERIOR LIGHTING I WENT TO LOCAL VW FOR RECALL REPAIR AND WAS TOLD THAT BRAKE LIGHT REPAIR WAS ALREADY PERFORMED IN 2004, SO THIS REPAIR WAS NO LONGER COVERED. ( I AM SECOND OWNER, SO COULD NOT CONFIRM.) A 2004 REPAIR ON A 2005 MODEL YEAR CAR FOR A RECALL ISSUED IN 2007? THE BRAKE SWITCH REPLACEMENT COST $176. IS THIS NOT THE SAME RECALL FAILURE AGAIN? I HAVE HAD MANY CARS AND HAVE NEVER HAD A SINGLE BRAKE LIGHT SWITCH FAIL, EXCEPT FOR THIS VW, WHICH AS OF TODAY HAS HAD THREE! (ORIGINAL, 2004 REPLACEMENT AND NOW 2013 REPLACEMENT.) IS THE RECALL STILL IN EFFECT? SHOULD I HAVE TO PAY FOR AN OBVIOUSLY DEFECTIVE PART REPLACEMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492881January 14, 2013
ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE INTERIOR HEATER DOES NOT WORK CORRECTLY. WE TOOK THE VEHICLE TO A VW MECHANIC OASIS AUTO CENTER IN REDDING, CA. HE SAID HE CLEARED THE COIL BUT THAT A VALVE MAY ALSO BE PART OF THE PROBLEM. THIS OCCURRED IN NOVEMBER 2011. SINCE WE LIVE IN N. CALIFORNIA IT HAS NOT BEEN A BIG ISSUE SINCE IT IS WARM MOST OF THE YEAR. I DID HOWEVER SEE THIS IS A RECALL ITEM. PLEASE ADVISE ME IF WE CAN STILL GET THIS REPAIRED UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480185October 15, 2012
FUEL/PROPULSION SYSTEM
MY 2005 PASSAT IS LEAKING GAS, LOCATION IS CLOSE TO THE REAR PASSENGER SIDE. I CALLED LOCAL VW DEALER (WHERE I PURCHASED CAR FROM ) ALONG WITH VW 800 NUMBER- BOTH TOLD ME THERE WAS NO RECALL. I TOOK THE VEHICLE TO MY LOCAL REPAIR PLACE WOODYS IN ANKENY, IOWA. THE MECHANIC CALLED ME BACK TO TELL ME THAT HE DID BELIEVE THERE WAS A RECALL 26E5-R5. I CALLED BACK VW AND HE TOLD ME THAT INDEED THERE WAS A PRIOR RECALL HOWEVER THE MECHANICS FIXED THE CAR PRIOR AND WOULD NOT FIX IT AGAIN. HE TOLD ME THAT I NEED TO HAVE THE CAR TOWED TO THE LOCAL VW MECHANIC, PAY FOR THE TOW, PAY FOR THE DIAGNOSTIC SCREENING TO DETERMINE IF THERE IS A TRUE GAS LEAK SIMILAR TO THE ONE THAT WAS RECALLED/FIXED, THEN VW WOULD POSSIBLY CONSIDER COVERING THE CHARGES. I'M LEFT PAYING FOR 2 TOWS NOW (ONE TO THE PLACE ITS AT SINCE THEY TOLD ME IN THE FIRST PLACE IT WASN'T COVERED) AND THEN A TOW TO VW, PLUS THE DIAGNOSTIC APPOINTMENT, AND POSSIBLY THE ENTIRE COST TO FIX IT, IF VW DECIDES THEY DON'T WANT TO COVER THE COST AGAIN. THERE WAS A RECALL, THE RECALL OBVIOUSLY WAS SUPPOSED TO BE FIXED AND THEY DID A POOR JOB, MY CAR IS LEAKING FUEL OUT OF IT (RAW FUEL) AND SMELLS HORRIBLE, AND THEY WANT ME TO 'CHECK' TO SEE IF THERE IS AN ISSUE AND POSSIBLY PAY TO FIX IT. THIS DOESN'T SEEM RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457776May 8, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO REPLACE THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND CURRENT MILEAGES WERE 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452405March 20, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING ON HIGHWAY WHEN THE ALARM MESSAGE "OIL PRESSURE LOW: STOP ENGINE" CAME ON. I GOT OFF THE SIDE OF THE ROAD AND THE ENGINE LOCKED UP. BENT VALVES, BROKEN PISTON SHAFT, ENGINE NEEDS REPLACED. I'VE SEEN THIS SO MANY TIMES ON THE INTERNET AS I'VE BEEN LOOKING INTO MY OPTIONS SINCE THEN. VOLKSWAGEN WILL DO NOTHING TO HELP NOR TAKE RESPONSIBILITY. THEY OFFERED ME $1000 TOWARD A NEW VOLKSWAGEN. SERIOUSLY? I HAVE MAINTAINED THE VEHICLE. THEY KNOW THERE IS A PROBLEM WITH THESE CARS AND AS FAR AS I'M CONCERNED, IT IS CRIMINAL TO SELL THESE WITHOUT RECALLING TO FIX THE PROBLEM. IF I WASN'T ABLE TO GET OFF THE HIGHWAY, OUTSIDE OF CHICAGO, MY PASSENGER AND I WOULD HAVE BEEN SMASHED WITH COUNTLESS OTHER INJURIES. I DIDN'T STOP THE CAR ONCE I GOT OFF THE ROAD, IT STOPPED ITSELF. VOLKSWAGEN NEEDS TO BE ACCOUNTABLE FOR THEIR PRODUCTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451066March 10, 2012
ENGINE AND ENGINE COOLING
2.0L VW PASSAT TDI HAD A RATTLING, VIBRATING CHAIN NOISE FROM THE OIL PUMP BALANCE SHAFT MODULE IN THE OIL PAN. THE OIL PUMP CHAINS/SPROCKETS/TENSIONERS WERE WORN AND CAUSED NOTICEABLE VIBRATION AND RATTLING NOISE FOR THOUSANDS OF MILES; HOWEVER, IT WAS DIFFICULT TO DIAGNOSE. WE HAD THE ENTIRE OIL PUMP ASSEMBLY REPLACED BY A VW DEALERSHIP AT APPROXIMATELY 120,000 MILES WITH OEM GEAR DRIVEN PUMP WHICH INCLUDES THE BALANCE SHAFTS AND OIL PUMP. IT WAS A $3700 REPAIR TO EXCHANGE THE ORIGINAL OIL PUMP WITH THE GEAR DRIVEN PUMP. NOT A CHEAP SERVICE. THE SOUND BEFORE AND AFTER THE MODULE CHANGE WAS MUCH IMPROVED BECAUSE THE GEARS ARE QUIETER. THE REPLACEMENT GEAR DRIVEN OIL PUMP/BALANCE SHAFT ASSEMBLY USES A SIMILAR BALANCE SHAFT BUT WITH A DIFFERENT OIL PUMP AND GEAR DRIVE. THE GEAR DRIVE SMOOTHES OUT STRESS ON THE OIL PUMP HEX SHAFT SO RUNS MUCH BETTER. IN SUMMARY, I AM NOT HAPPY WITH HAVING TO DO SUCH AN EXPENSIVE REPAIR DUE TO A POOR DESIGN AT THE LOW MILEAGE OF 120,000 FOR A DIESEL THAT SHOULD LAST TO AT LEAST 400,000 MILES. THIS IS A RECURRING EXPENSIVE PROBLEM THAT SHOULD BE REIMBURSED BY VW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450601March 7, 2012
POWER TRAIN
I RECENTLY HAD ISSUE WITH THE TORQUE CONVERTER LEAKING AND FAILED, I RESEARCH THIS ONLINE TO SEE IF IWAS THE ONLY ONE HAVING THIS ISSUE, BUT THERE ARE HUNDREDS OF PEOPLE OUT THERE WITH THE SAME ISSUE. I WOULD LIKE VW TO RECALL THEIR VW PASSAT TDI FOR THEIR TORQUE CONVERTER FAILURE. THIS SHOULD NOT GO OUT FOR SOMETHING RIGHT AFTER THE MANUFACTURE WARRANTY. SOME ALREADY HAS ISSUE WHEN IT WAS ONLY 51,000 MILES. HERE ARE SOME OF THE WEBSITE, WHICH REPORTED THE TC PROBLEM FROM INDIVIDUAL OWNERS LIKE MYSELF: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=307836 HTTP://WWW.PASSATWORLD.COM/FORUMS/68-B5-GARAGE/327420-GOT-P0741-TORQUE-CONVERTER-CLUTCH-CIRCUIT-CODE-MY-NEW-B5-5-TDI-PASSAT.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449751February 29, 2012
ENGINE AND ENGINE COOLING
THE TDI (DIESEL) ENGINE IN THE '04 & '05 NORTH AMERICAN VOLKSWAGEN PASSATS WAS EQUIPPED WITH A CHAIN DRIVEN OIL PUMP/BALANCE SHAFT MODULE. THE CHAIN TENSIONER FAILS CAUSING THE CHAIN TO SEPARATE WHICH STOPS THE OIL PUMP AND DESTROYS THE ENGINE. IF A PERSON IS LUCKY, LIKE I WAS, AND HEARS THE CHAIN NOISE BEFORE IT FAILS, THE ENGINE CAN BE SAVED. THE FIX INVOLVES INSTALLING A NEW GEAR DRIVEN BALANCE SHAFT MODULE WHICH CONTAINS A NEW OIL PUMP. THE REPAIRS COSTS ~ $2,500 PARTS AND LABOR. VOLKSWAGEN HAS IGNORED THIS FAULT IN THE US (AND CANADA), DENYING THE PROBLEM EXISTS, EVEN THOUGH HUNDREDS OF CASES OF FAILURE HAVE BEEN DOCUMENTED. IN FACT, THE NEW DESIGN MODULES ARE CURRENTLY ON BACK ORDER AT THE VW PARTS FACTORY. THE OIL PUMP CHAIN DRIVE PROBLEM IS WITHOUT A DOUBT A DEFECT. THE FACT THAT VW RE-ENGINEERED AND REPLACED THE ORIGINAL OIL PUMP DRIVE ASSEMBLY IS AN ADMISSION THAT THE DESIGN WAS DEFECTIVE. REFERENCE VW'S TECHNICAL PRODUCT INFORMATION NO. 2016429/2 DATED 29-JAN-2008. I SEE THIS AS A HUGE SAFETY CONCERN. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF ONE OF THESE CHAINS FAILED, ON THE HIGHWAY DURING FREEWAY RUSH HOUR TRAFFIC, CAUSING THE ENGINE TO DESTROY ITSELF AND SPILL OIL AND OTHER FLUIDS ONTO THE ROAD SURFACE. PLEASE FEEL FREE TO CONTACT ME IF YOU REQUIRE ANY FURTHER INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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