Volkswagen Passat Complaints (1995)

93 consumer complaints on file.

#10041588October 10, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS LIGHT CAME ON MY 1995 PASSAT. THE DEALER DIAGNOSIS INDICATED I NEEDED A NEW ABS HYDRAULIC UNIT AT A COST OF $1,768.00. I CONSIDER THIS AN OUTRAGEOUS AMOUNT FOR SUCH AN IMPORTANT SAFETY ITEM. I CONTACTED VWOFA CORPORATE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE THE CAR WAS OUT OF WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032554August 11, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
IN FEBRUARY OF 2003 ON ONE OF THE COLD DAYS, THE FAN SYSTEM DIDN'T WORK AND AS A RESULT CAR OVERHEATED AND BLEW OF THE HEAD GASKET. TOTAL COST TO FIX $2000. SMALL RECALL OF COOLING FAN COST ME $2000 AND IN SPITE OF CALLS TO CUSTOMER SERVICE DEPARTMENT, NO COST WAS BORN BY THE COMPANY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025939July 12, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAKING OUT FROM UNDER THE DASH. MORE THAN LIKELY IT IS THE HEATER CORE. NOT SUPPOSED TO HAPPEN THIS SOON, CAR IS ONLY YEARS 8 OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013793April 1, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER CORE RUPTURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006724February 6, 2003
ELECTRICAL SYSTEM
THE VEHICLE'S SPEEDOMETER STARTED TO GO HIGH THEN LOW, THE FUEL GAUGE STOPPED REGISTERING. TOOK TO DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002276January 7, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE TRAVELING ON THE HIGHWAY THE PLASTIC LENS THAT COVER THE HEADLIGHT CAUSED THE HEADLIGHT TO BECOME DARK SO NO LIGHT COME THROUGH DIM AND DARK. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002105January 6, 2003
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
CONSUMER STATES THAT THE CHILD SAFETY LOCK IS MALFUNTIONING CAUSING THE REAR PASSENGER DOOR NOT TO OPEN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002125January 6, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER NOTICE IN COLD WEATHER VEHICLE DOORS WILL NOT UNLOCK. CONSUMER WOULD HAVE TO WARM UP THE VEHICLE TO UNLOCK VEHICLE DOORS. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001766December 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES WITHOUT WARNING THE TRANSMISSION DOES NOT WORK ANYMORE. CONSUMER CAN NOT SHIFT THE CAR OUT OF PARK. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001661December 30, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SEAT BELTS:REAR/OTHER
WHILE DRIVING AT NORMAL SPEED CONSUMER FELT THAT VEHICLE SUDDENLY WENT FROM DRIVE TO NEUTRAL, THEN BACK TO DRIVE. TOOK VEHICLE TO DEALER ,AND THEY REPLACED A PART. CONSUMER IS NOT AWARE OF WHICH PART WAS REPLACED PROBLEM STOPPED. CURRENTLY, SUNROOF AND REAR SEAT BELTS ARE NOT WORKING. CONSUMER OWNS A 1996 NOT IN THE DIMS SYSTEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001082December 17, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
THE IGNITION AND HEADLIGHT SWITCH WAS DEFECTIVE.TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018819September 17, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FOUR DOORS WILL NOT OPEN FROM OUTSIDE, ONLY FROM INSIDE. DOORS ARE POWER OPERATED. CONTACTED DEALER, AND DEALER HAS TRIED TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897151October 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION COOLANT IS LEAKING OUT ON TO GROUND, AND COOLANT IS RUNNING INTO CYLINDER BLOCK. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892863July 16, 2001
FUEL SYSTEM, GASOLINE, TIRES
RECEIVED A SAFETY ADVISORY LETTER FROM VOLKSWAGEN REGARDING FUEL TANK SYSTEM AND RIGHT REAR TIRE. CONSUMER ALSO STATED THE LETTER SHOULD BE CALLED A RECALL. PEOPLE MIGHT IGNORE IT BY BEING CALLED A SAFETY ADVISORY. PLEASE ADD VIN #*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745435May 16, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR POWER WINDOW MOTORS HAVE FAILED TO OPERATE ON SEVERAL OCCASIONS. AFTER REMOVING THE DOOR PANELS AND CHECKING THE WIRING FOR GOOD CONTACTS, THE WINDOWS WILL OPPERATE FOR A SHORT WHILE. I SEE THIS AS A POTENTIAL SAFETY PROBLEM DUE TO THE FACT THAT ONE MIGHT BE TRAPPED IN THE VEHICLE AND UNABLE TO ESCAPE BY OTHER MEANS THAN THE WINDOW. IF YOU WERE NOT ABLE TO OPEN THE WINDOW, YOU CAN'T ESCAPE. MY KIDS RIDE BACK THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745367May 15, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC REAR WINDOW STUCK IN DOWN POSITION. VEHICLE BROUGH TO AUTO-GLASS SHOP TO REPAIR. INTERIOR DOOR PANEL REMOVED FOR REPAIR. CAUSE OF DAMAGE WAS A WIRE BUNDLE THAT HAD RUBBED AGAINST A SHARP METAL EDGE ON INTERIOR OF DOOR. TWO WIRES WERE EXPOSED AND WERE ARCHING TO THE DOOR WHEN THE WINDOW BUTTON WAS DEPRESSED. THESE SPARKS ARE A POTENTIAL FIRE HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883817March 22, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER WINDOW MECHANISMS ARE NOT FUNCTIONING PROPERLY. FRONT DRIVER'S SIDE, FRONT PASSENGERS SIDE, AND REAR DRIVER'S SIDE WINDOWS EITHER DO NOT MOVE UP/DOWN OR COME OUT OF ALIGNMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740615February 8, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS DASH WARNING LITE FIRST INDICATED IN APR 2000. OWNERS MANUAL CALLS FOR SERVICE AT AUTHORIZED VW SERVICE. INITIALLY NOTIFIED VW CONSUMER AFFAIRS AS LOCAL GERMAN CAR SHOP REPAIR ALERTED ME TO POSSIBLE RECALLS. VW CONSUMER AFFAIRS (800) 822-8987 INDICATED NO OPEN RECALLS OR SERVICE BULLETINS REGARDING THIS PARTICULAR VEHICLE. GERMAN CAR EXPERT REPAIR, LASLO'S AUTO REPAIR-WOODBRIDGE, VA ATTEMPTED TO TROUBLE SHOOT VIA ONBOARD COMPUTER BUT NO DEFECT CODES WERE DISPLAYED. LASLO'S CLEANED ALL ABS WHEEL SENSORS AND DID FRONT BRAKE JOB TO TRY TO ADDRESS THE PROBLEM. ABS LITE REMAINED ON. AGAIN CONTACTED VW OF AMERICA TO REPORT CONCERN, THEY REFERRED ME TO KAREN RADLEY VW, WOODBRIDGE, VA. RADLEY SERVICE ADVISOR HAD TECHNICIAN CHECK FOR ON-BOARD COMPUTER SYSTEM FAULT CODES RELATIVE TO THE ABS BUT NONE WERE FOUND. RADLEY TECH RESET COMPUTER BUT ABS WARNING LITE AGAIN ILLUMINATED ON DASH. FAST FORWARD TO DECEMBER 2000. AS ABS LITE HAS REMAINED ILLUMINATED, I AGAIN REQUESTED VW OF AMERICA CONSUMER ASSISTANCE. STILL NO WORD ON OPEN SERVICE BULLETINS OR RECALLS AFFECTING THE ABS SYSTEM. THROUGH THE CONTINUED EFFORTS OF THE KAREN RADLEY DEALERSHIP SERVICE REP, MR MATT BUCKLEY, VW REGIONAL SENIOR TECHNICAL SPECIALIST (OTS IN VW-SPEAK)CALLED IN FOR ASSISTANCE. I LEFT VEHICLE @ RADLEY FOR ONE DAY--4JAN01, HOWEVER, VW REGIONAL OTS WAS A "NO SHOW". I RESCHEDULED THRU MR BUCKLEY AT RADLEY FOR JAN 29, 2001. OTS CHECKED ALONG W/ RADLEY TECH BUT COULD FIND NO FAULT. EVENTUALLY, AFTER THREE MORE DAYS OF TROUBLE SHOOTING ALL POSSIBLE PROBLEMS, THE TECH NOTES THAT ONE OF THE ABS SYSTEM VALVE IN INOPERATIVE AND THE ABS MODULE NEEDS TO BE REPLACED. AS THAT MODULE WAS REPLACED THE ABS DASH BOARD LITE IN NOW OFF. MY CONCERN IS THE LACK OF ASSISTANCE FROM VW OF AMERICA, AT THE NATIONAL LEVEL. IT SHOULD BE APPARENT THAT THE ABS SYSTEM, BEING A MAJOR COMPONENT OF THE CAR'S OVERALL SAFETY SYSTEMS, SHOULD BE A HIGH PRIORITY MATTER. VW NEVER ONCE INITIATED CONTACT WITH ME, ALL COMMUNICATI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739621January 19, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OUTDOOR LATCHES BROKE, MUST ROLL DOWN THE WINDOWS TO OPEN DOORS TO GET IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876549December 15, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHLE DRIVING DOWN A HILL BRAKES FAILED DUE TO AN UNCLEANED SENSOR. THERE WAS NO PRIOR WARNING, AND IT WAS A FAILED/ SAFE SYSTEM, REGUALR BRAKES DID NOT KICK IN , TOTAL FAILURE OF ALL BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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