Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10192485June 5, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 60 MPH ON HIGHWAY, CAR STALLED AND WOULD NOT RESTART. DEALERSHIP REPLACED FUEL PUMP TO REMEDY FAILURE. OLD PART IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192341June 3, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED AT VERY BUSY INTERSECTION AND WOULD NOT START. HAD TO BE PUSHED TO THE SIDE OF ROAD THROUGH TRAFFIC AND TOWED TO DEALERSHIP. FUEL PUMP WAS FOUND TO HAVE FAILED AND NEEDED TO BE REPLACED AT A TOTAL COST OF OVER $900.00 WITH COST OF RENTAL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192098May 31, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. ON MAY 28, 2007, THE CONTACT STATED THAT THE SUNROOF EXPLODED, SPLATTERING GLASS ALL OVER THE VEHICLE AND INTO THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 57,805 AND FAILURE MILEAGE WAS 57,749.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192202May 31, 2007
ENGINE AND ENGINE COOLING
I FINANCED A 03 PASSAT GLS 1.8T IN JAN OF 05 A YEAR LATER IT STOPPED RUNNING. WHEN I TOOK IT TO THE DEALER IT WAS OIL SLUDGE. THE ENGINE HAS A WARRANTY FOR SLUDGE FOR UNLIMITED MILEAGE FOR 8YRS. THE CAR NEEDED A NEW ENGINE DUE TO THE SLUDGE. VW REFUSED TO REPLACE THE ENGINE STATING THAT I DID NOT HAVE ENOUGH PROOF OF MAINTENANCE DONE TO THE VEHICLE. WHICH STATEMENT IS FALSE. THE VEHICLE HAD ALL MAINTENANCE DONE IN THE TIME THAT CORRESPONDED, I HAD PROOF OF THEM WHICH I SUBMITTED. THEREFORE I HAVE SPENT 4 MONTHS MAKING PAYMENTS TOWARDS A VEHICLE THAT CAN NOT BE USED. NOW I HAD NO CHOICE BUT TO REPLACE THE ENGINE MYSELF SINCE VW REFUSED TO SOLVE THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190916May 16, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
THE VEHICLE WAS TRAVELING AT 60 MPH ON THE ROAD AND THEN IT STARTED TO SHAKE AND LOST POWER. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND STARTED TO BLINK. THE INCIDENT NEARLY CAUSED AN ACCIDENT AS OTHERS VEHICLES WERE TRYING TO AVOID COLLISION WITH THIS CAR. THE DEFECT WAS THE IGNITION COIL FOR CYLINDER NUMBER 2.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189880May 5, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHTS WILL NOT GO OUT EVEN AFTER CAR IS OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189831May 4, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE LIGHT SWITCH ON MY 2003 VOLSWAGEN PASSAT HAD FAILED SOMETIME BEFORE I PURCHASED THE CAR. IT WAS PURCHASED ON APRIL 23, 2007. THIS FAILURE CAUSED THE BRAKE LIGHTS NOT TO LIGHT WHEN THE BRAKE WAS PRESSED AND THE CRUISE CONTROL NOT TO FUNCTION. THE CAR WAS REPAIRED AT A COST OF $129.00 USING A REPLACEMENT BRAKE SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188854April 25, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAD TAKEN MY CAR TO THE DEALER TO REPLACE A FUEL PUMP. WHEN THE CAR WAS RETURNED TO ME THERE WAS A HOLE BURNED INTO THE DRIVER SIDE SEAT. THE REP AT THE DEALER SAID THE SEAT WARMER IN THE DRIVER SIDE SEAT HAD BURNED COMPLETELY THROUGH THE SEAT. HE HAD SEEN IT HAPPEN BEFORE. BUT MY SEAT WARMER WAS NOT ON AT THE TIME. I DON'T NEED TO USE IT IN SOUTHERN CALIFORNIA WEATHER. THE PROBLEM WILL NEED TO BE FIXED BUT THE MANUFACTURER SHOULD BE MADE TO COVER THE COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188591April 23, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
2003 VW PASSAT GLX 4 MOTION BRAKE LIGHTS STUCK ON, DRAINS BATTERY WHEN PARKED, UNSAFE TO DRIVE AS NO INDICATION OF BRAKING TO OTHERS. RECALL FOR THIS COMPONENT ON OTHER MODELS, NOT THIS ONE. CLEARLY DEFECTIVE--MANY OTHER OWNERS AFFECTED. SEE MULTIPLE ONLINE SOURCES INCLUDING: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=3196572 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188593April 23, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CAR BRAKE LIGHT SWITCH FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188132April 17, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* - THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WITH A CURRENT MILEAGE OF 52,000 MILES. THE BRAKE LIGHTS WERE NOT FUNCTIONING, AFTER CHECKING THE FUSE THE CONTACT FOUND NO FAILURE. THE VEHICLE WAS THEN TAKEN TO THE DEALER, LIVINGSTON VOLKSWAGEN, AND THE BRAKE LIGHT SWITCH WAS REPLACED. THE CONTACT HAD TO PAY FOR THE REPAIR, BUT WAS TOLD BY THE MANUFACTURER BEFORE GOING TO THE DEALER, THAT IT WOULD BE FREE. WHEN THE CONTACT CALLED THE MANUFACTURER BACK HE WAS TOLD THAT THE VEHICLE WAS NOT UNDER RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187790April 13, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE SEAT HEATER THAT COMES WITH THIS MODEL CAR, SHORTED OUT WHILE I DRIVING THE CAR. IT BURNT THROUGH THE LEATHER SEAT, MY TROUSERS AND BURNT MY WALLET. AT NO TIME WAS THERE AN OPEN FLAME. IF IT WASN'T FOR MY WALLET, I PROBABLY WOULD HAVE BEEN BURNT. IF MY PANTS WERE FLAMABLE, I WOULD HAVE HAD A MAJOR PROBLEM. THE VOLKSWAGEN DEALER WILL REPLACE THE DEFECTIVE, DRIVER SIDE , HEATED SEAT AT NO CHARGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187663April 12, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM:HORN
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 VOLKSWAGEN PASSAT WITH 7000 FAILURE MILEAGE THE BRAKE LIGHTS INTERMITTENTLY TURNED OFF. ALSO, THE DRIVER'S SIDE FRONT HEADLIGHT TURNS OFF, THE REAR PASSENGER SIDE WINDOW, AND THE HORN DID NOT OPERATE. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, BUT THEY STILL COULD NOT DETERMINE THE CAUSE OF THE PROBLEMS. THE CURRENT MILEAGE WAS 105,944. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186951April 3, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY VEHICLE, A 2003 VW PASSAT IS NOT CURRENTLY INCLUDED IN YOUR CAMPAIGN 07V063000. IT SHOULD HAVE BEEN. I HAVE HAD THE BRAKE LIGHT SWITCH REPLACED (AND CHARGED TO HAVE IT REPLACED) TWICE OVER THE LAST YEAR AND A HALF. I EXPERIENCED ALL OF THE CONSEQUENCES IDENTIFIED IN YOUR SUMMARY DESCRIPTION. MOST FREQUENTLY THE BRAKE LIGHTS WOULD STAY ON WHILE DRIVING, AS WELL AS WOULD REMAIN ON ONCE PARKED IN MY GARAGE. HOW DO I GET THE PASSAT'S INCLUDED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186958April 3, 2007
ELECTRICAL SYSTEM:IGNITION
DASHBOARD SERVICE LIGHT BEGAN FLASHING, CAR BUCKED AND RAN ON REDUCED POWER ONLY. TOWED THE UNIT TO PATRICK MOTORS VW IN AUBURN MA. DX WAS IGNITION COILS AND PLUGS NEEDED. COST ME $365.00 TO REPAIR. I ARGUED THAT THE PAYMENT WAS ON THEM BASED ON THE FEB. 2003 VW SERVICE CAMPAIGN WHICH DICTATED THAT MY MODEL WAS INVOLVED IN DEFECTIVE COIL INSTALLATION AT THE FACTORY. I EVEN CALLED THE VW TOLL-FREE CUSTOMER CARE AND WAS TOLD THAT MY CAR'S VIN FAILED TO MATCH THE DEFECTIVE GROUP. OBVIOUSLY I CANNOT UNDERSTAND WHY IT WOULD BE EXCLUDED FROM THE DEFECTIVE GROUP WHEN THE COIL COMPONENTS HAVE TO BE REPLACED AT 62000 MILES. I WOULD EXPECT SUCH A REPAIR AT 100,000 MILES. THIS UNIT IS A 1.8T 2003 VW PASSAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186018March 23, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
AUTO: 2003 VW PASSAT. PROBLEM: LIFTGATE HINGES REQUIRED HIGH EFFORT TO OPEN OR CLOSE - LID FELT LIKE 100 LBS BREAKS AFTER CLOSING. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184866March 12, 2007
ELECTRICAL SYSTEM:IGNITION
THIS CAR WAS PURCHASED NEW IN FEB 2003. TWO IGNITION COILS REPLACED. I AWAIT THE BILL FOR THE REMAINING 2 COILS THAT WILL LIKELY GO BAD. THE DEALERSHIP ADVISED ME THAT THIS HAD BEEN RECALLED ON THE 2001-2002 MODELS. I AM PERPLEXED BY THIS INFORMATION BEING I SEE NO RECALLS ON IGNITION COILS, BUT I DO SEE A HOST OF COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184682March 9, 2007
ELECTRICAL SYSTEM
VEHICLE BATTERY GOES DEAD IF CAR SITS FOR MORE THAN 3 DAYS WITHOUT BEING STARTED. ALTERNATOR WIRING HARNESS HAS BEEN REPLACED ONCE. BATTERY HAS BEEN REPLACE 5 TIMES IN 6 MONTHS. DEALER CAN NOT FIND ANYTHING THAT IS DRAINING THE BATTERY AND INSISTS THAT "NOTHING IS WRONG WITH THE CAR AND THAT IT IS PERFECTLY NORMAL (EXCEPT FOR A DEAD BATTERY) FOR THIS TO HAPPEN. "JUST START THE CAR EVERY 1-2 DAYS" IS THEIR REMEDY. I HAVE NEVER HEARD OF ANYTHING SO LAME IN MY LIFE!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184288March 6, 2007
SUSPENSION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL, SEAT BELTS:FRONT, STEERING, UNKNOWN OR OTHER
HEADLIGHTS FAILS PROPER FUNCTION. THEY HAVE BEEN REPLACED. SEAT BELTS AND SUN ROOF DO NOT WORK PROPERLY. ENGINE REPLACED; STEERING WHEELS - CAR PULLS TO THE RIGHT EVERYTIME AN ALIGNMENT WAS DONE AND THEY CALIBRATED THE WHEELS. - PROBLEM CONTINUED - THIS PROBLEM CAUSED THE TIRES TO BE DESTROYED IN A FEW KMS - LESS 20 000; WATER INFILTRATION - FOR NOW IT IS FIXED; TRUNK WAS HARD TO OPEN AND CLOSE - PROBLEM FIXED. FRONT DOORS VIBRATED - THE RUBBER OF THE DOORS ARE BEING EXHIBITING SIGNS OF DAMAGE; THE FRONT GLASS ( WINDSCREEN ) ISN'T FROM THE SAME YEAR OF ALL THE OTHERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184144March 4, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BROUGHT MY 2003 PASSAT GLX SEDAN INTO DEALERSHIP BECAUSE CAR WAS JERKY WHEN THE BRAKES WERE APPLIED. CAR HAS 41,214 MILES ON IT, 90% HIGHWAY. DEALER INFORMED ME THAT THE REAR BRAKE ROTORS WERE WARPED AND HAD TO BE REPLACED ALONG WITH PADS. DEALER INFORMED THAT PASSAT ROTORS COULD NOT BE TURNED IN LIEU OF REPLACEMENT. FROM OTHER COMPLAINTS I VIEW, IT APPEARS THIS IS A DEFECT IN THE ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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