Volkswagen GTI Complaints (2016)

67 consumer complaints on file.

#11281252November 20, 2019
ENGINE
WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205181May 2, 2019
ENGINE, POWER TRAIN
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186048March 12, 2019
STRUCTURE:BODY
THE FRONT EDGE OF THE DECORATIVE METAL TRIM AROUND THE GEAR SELECTOR SLICED MY FINGER OPEN. THIS OCCURRED ON 3/12/2019 WHILE REACHING INTO THE BIN IN FRONT OF THE TRIM. THE METAL IS EXTREMELY SHARP AND CAUSED PANIC WHILE DRIVING AS MY FINGER BLED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11183848March 4, 2019
UNKNOWN OR OTHER
CENTER CONSOLE TRIM BECAME UNGLUED AND SHARP. CHROME SURROUNDING THE CENTER STORAGE PEELED UP AND CUT ME SEVERAL TIMES BEFORE I HAD THE PIECE REPLACED OUT OF MY WALLET.
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#11181722February 21, 2019
UNKNOWN OR OTHER
THE SILVER METAL TRIM THAT BORDERS THE GEAR SHIFTER HAS STARTED TO PEEL AWAY FROM THE PLASTIC BASE TRIM UNDERNEATH. THIS IS A DESIGN FLAW AND WAS DONE BECAUSE IT IS CHEAPER TO MAKE A FLAT METAL PLATE AND JUST GLUE IT ON TOP OF THE BASE PLATE THAN IT IS TO MAKE AN EDGE THAT ROLLS OVER AND DOWN THE SIDE OF THE BASE PLATE IT IS GLUED TO. SO IN ESSENCE WHEN IT SEPARATES, IT'S BASICALLY A RAZOR BLADE EDGE BECAUSE IT IS SO THIN. MY WIFE HAS CUT HER HAND OPEN ON THIS AS HAVE SEVERAL OTHER PEOPLE ON FORUMS SO THIS APPEARS TO BE A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11181359February 20, 2019
UNKNOWN OR OTHER
THE CHROME TRIM DETAIL AROUND THE GEAR SELECTOR BASE PEELED UP SLIGHTLY RIGHT IN FRONT OF THE STORAGE CUBBY. IT IS NOT VISIBLE FROM A NORMAL SEATED POSITION THAT IT PEELED UP. WHEN REMOVING AN ITEM FROM THE STORAGE CUBBY THE PEELED UP METAL DEEPLY SLICED MY FINGER AND IT BLED FOR HOURS. THE PEELED UP METAL IS RAZOR SHARP. THE VW DEALER WAS FAMILIAR WITH THE ISSUE ON SIMILAR VEHICLES AND REPLACED THE ENTIRE ASSEMBLY. THIS HAPPENED IN DECEMBER 2017. I AM REPORTING IT NOW AFTER HEARING OF SEVERAL SIMILAR OCCURRENCES WITH THIS MAKE/MODEL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11175968February 9, 2019
SERVICE BRAKES
MASTER BRAKE CYLINDER FAILURE CAUSING MY BRAKES TO NOT WORK AND ENDANGERED MY SAFETY ON THE ROAD. NO INDICATIONS OF FAILURE UNTIL I WAS ALREADY ON THE ROAD WITH NO BRAKE FLUID IN THE CYLINDER. NO LEAK BRAKE FLUID ALL DRAINED TO THE BOOST PUMP AND FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172436January 27, 2019
UNKNOWN OR OTHER
REPEATED HARD KNOCK COMING FROM THE FRONT OF THE CAR WHEN ACCELERATING QUICKLY FROM A DEAD STOP. SUSPECTED THE ENGINE MOUNT AND TRANSMISSION MOUNTS. SIMILAR REPORTS HAVE BEEN REPORTED BY OTHER OWNERS ONLINE. NOISE DOES NOT OCCUR ONCE THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162350December 18, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE ADJUSTING STEERING COLUMN , THE HIGH BEAMS TURN ON AND WIPER & WASHER FLUID TURN ON ...CAN NOT TURN OFF UNTIL STEERING COLUMN IS READJUSTED ....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160613December 10, 2018
POWER TRAIN
SOMETIMES WHILE DRIVING, AT ANY SPEED, A WARNING IS DISPLAYED ON THE DASHBOARD TO PUT THE VEHICLE IN PARK. VW HAS IDENTIFIED THE PROBLEM AND REPLACED MY SHIFTER ASSEMBLY BUT THE ISSUE PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160616December 10, 2018
FUEL/PROPULSION SYSTEM
SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140323October 15, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133194October 3, 2018
AIR BAGS, ELECTRICAL SYSTEM
CLOCKSPRING FAILURE ON 2016 VW GTI RESULTING IN NON FUNCTIONING AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123527August 30, 2018
VISIBILITY/WIPER
THIS CAR HAS AN AUTOMATIC TRANSMISSION. WHEN THE CAR IS STARTED UP, STATIONARY, WITH PARKING BRAKE ON, I SHIFT INTO REVERSE TO EXIT MY GARAGE. THE REAR-VIEW CAMERA SWINGS INTO POSITION, BUT THE VIDEO IMAGE SOMETIMES FAILS TO APPEAR ON THE DASHBOARD MONITOR. THIS IS AN INTERMITTENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104517June 28, 2018
UNKNOWN OR OTHER
I WAS DRIVING AT AROUND 15MPH IN A RESIDENTIAL AREA WHEN I HEARD THE LOUD SOUND LIKE A GUNSHOT. I STOPPED IMMEDIATELY AND WENT OUTSIDE TO FIND THAT MY SUNROOF WAS SHATTERED. THAT WAS NOTHING ON THE GROUND THAT COULD'VE HIT THE SUNROOF OR WAS THERE ANYTHING HIGH NEARBY (TREES, BUILDINGS, ETC.) THAT SOMETHING COULD'VE FELL FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102322June 18, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD HAS "SPARKLES" /" SCRATCHES" IN IT. THIS IS EXTREMELY VISIBLE IN THE SUN AND THIS HAS BEEN PROMINENT SINCE 10,000 MILES. CAR AHS 31,000 NOW. TALKED WITH VW SERVICE MANGER ABOUT THIS ISSUE, NOTHING HAS BEEN RESOLVED. I USE THE SAME BRAND CLEANERS FOR MY OTHER CARS AND NO ISSUES. THIS IS A FACTORY DIRECT PROBLEM. WINDSHIELD GET WORSE WITH AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072031February 10, 2018
AIR BAGS
RANDOM POP OUT FROM TIME TO TIME WHEN DRIVING, AND IT STAY ON NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056719December 26, 2017
STRUCTURE:BODY
I WAS DRIVING TO WORK ON MY USUAL HIGHWAY ROUTE WHEN MY SUNROOF EXPLODED. THERE WERE NOT CARS IN PROXIMITY TO MINE, NONE IN FRONT, TO THE SIDE OR REAR. I WAS ON A BRIDGE, ABOUT MID-SECTION WHEN THE IT HAPPENED. IT WAS LOUD AND SOUNDED LIKE AN EXPLOSION. LUCKILY MINIMAL GLASS DROPPED INTO THE INTERIOR. I HAVE NO EXPLANATION FOR WHY IT HAPPENED, IT SEEMED SPONTANEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032573October 9, 2017
STRUCTURE:BODY, SUSPENSION
VEHICLE MAKES LOUD CREAKING NOISES FROM BODY-VW CLAIMS THIS IS NORMAL BUT MY PREVIOUS GTI DID NOT DO THAT. THE WHEELS AND SUSPENSION ALSO MAKE A LOUD CLANKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934176December 9, 2016
FUEL/PROPULSION SYSTEM
I GOT A RECALL LETTER FROM VOLKSWAGEN REGARDING SUCTION PUMP IN EARLY NOVEMBER 2016. I IMMEDIATELY ASKED FOR AN APPOINTMENT AND FIRST DEALER IN FAIR LAWN, NEW JERSEY GAVE ME THE APPOINTMENT 2 WEEKS LATER THEN AGAIN RESCHEDULED TO 12/10/2016. UNFORTUNATELY, TODAY I CALLED AGAIN BUT PART IS STILL NOT AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL HAVE IT. I EVEN ASKED VOLKSWAGEN TO SWAP MY CAR WITH ANOTHER VOLKSWAGEN BUT THEY ASKED MORE MONEY AND REJECTED MY OFFER. WE STILL SMELL GAS IN THE CAR AND WE ARE SCARED. NOW, MY AND MY FAMILY'S LIFE UNDER RISK. WHO WILL BE RESPONSIBLE IF CAR GOT FIRE AND WE ALL DIE..PLEASE LET ME KNOW WHAT TO DO AND HOW TO GIVE THIS CAR BACK WITHOUT ANY COST TO ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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