Volkswagen Golf Complaints (2001)

116 consumer complaints on file.

#10080856July 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LATCH FOR THE DOOR ON THE CENTER CONSOLE BROKE OFF. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078862June 26, 2004
AIR BAGS:SIDE/WINDOW
AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE SIDE AIRBAG IN THE PASSENGER SEAT. I HAD IT REPLACED FOR ABOUT $327.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074611June 1, 2004
AIR BAGS
1. NO EVENT APPLICABLE (I.E. NO ACCIDENTS, CRASHES OR IMPACTS) 2. AIRBAG LIGHT COMES ON 3. VW CHARGED $90 TO TELL ME THAT IT WOULD TAKE $715 TO REPLACE THE PART; MY VEHICLE IS ONLY A 2001. VW STATED IT SUFFERED MECHANICAL BREAKDOWN; THE PART IS NOT A WEARABLE PART!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074628June 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
HAD TO REPLACE THE REAR BRAKES AROUND 38000 MILES. FRONT BRAKES WERE FINE BUT HAD TO HAVE THE REAR REBUILD. WAS TOLD THAT THE PADS WENT OUT OF ALIGNMENT AND HAD TO BE RE-SHIMMED. I DO THINK THAT THIS IS A DEFECT THAT VW SHOULD COVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073170May 26, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UNDER NORMAL DRIVING CONDITIONS, THE VEHICLE CONSUMES ENGINE OIL AT A RATE THAT LEAVES THE RESEVOIR EMPTY BEFORE IT WOULD BE REFILLED DURING AN OIL CHANGE (ALL THE OIL IS CONSUMED WITHIN 5000 MILES, THE RECOMMENDED OIL CHANGE INTERVAL). VOLKSWAGEN MAINTAINS A POLICY THAT USING ONE QUART OF OIL PER 1000 MILES IS NORMAL FOR A 'MODERN ENGINE,' AND REFUSES TO REPAIR VEHICLES WHO DO NOT MEET THE CONSUMPTION REQUIREMENT. THIS ISSUE IS KNOWN BY THE COMPANY TO AFFECT A NUMBER OF THE 2.0L ENGINES ON THEIR GOLF AND JETTA MODELS, WITH THE CAUSE BEING ATTRIBUTED TO PISTON RINGS BEING INSTALLED UPSIDE DOWN. REINSTALLATION OF THE RINGS IS THE RECOMMENDED SOLUTION TO THE PROBLEM. HOWEVER, DEALERS ARE RELUCTANT TO EVEN PERFORM THE CONSUMPTION TESTS ON SUSPECT VEHICLES, MUCH LESS PERFORM THE REPAIRS. FURTHERMORE, THEY FALSIFY FINDINGS WHEN REPORTING TO THE CUSTOMER, UNDERESTIMATING OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064142March 30, 2004
VISIBILITY:GLASS, SIDE/REAR
DRIVER'S DOOR WINDOW "EXPLODED" WHILE PARKED - TOTALLY FRACTURED AND A SECTION "BLOWN OUT" WITH THE GLASS ON THE GROUND OUTSIDE THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064091March 29, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CONSUMES OIL AT AN ALARMING RATE. THE RECOMMENDED OIL CHANGE INTERVAL IS EVERY 3000 MILES, HOWEVER IN THAT TIME THE VEHICLE WOULD CONSUME MORE THAN ITS OIL CAPACITY, RESULTING IN THE CAR RUNNING WITHOUT OIL. VW IS AWARE OF THE ISSUE AND PERFORMS "OIL CONSUMPTION TESTS" ON VEHICLES, BUT MANY DEALERSHIP SERVICE DEPARTMENTS ARE RELUCTANT TO DO SO AND ALWAYS CLAIM THAT 1 QUART OF OIL CONSUMPTION PER 1000 MILES IS "NORMAL" AND REFUSE TO PERFORM ANY SERVICE UNLESS THE CONSUMPTION EXCEEDS THAT AMOUNT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065161March 29, 2004
SEAT BELTS:REAR/OTHER
REAR PASSENGER SEAT BELT LATCH BROKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE LATCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060254March 3, 2004
EQUIPMENT:ELECTRICAL, POWER TRAIN:AUTOMATIC TRANSMISSION
SWITCH USED TO VERIFY BRAKE IS ENGAGED BEFORE VEHICLE IS ABLE TO GO INTO REVERSE OR DRIVE HAS FAILED TWICE. FIRST TIME 10-08-02 AT 13,691 MILES AND 03-02-04 AT 36,695 MILES. DOES NOT ALLOW VEHICLE TO BE DRIVEN, MOVED OR GO INTO OPPOSITE DIRECTION IF NEEDED WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059993February 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
AUTOMATIC TRANSMISSION FAILURE, MASS AIR FLOW SENSOR FAILURE, PREMATURE REAR BRAKE PAD FAILURE, AUTOMATIC DOOR LOCK MALFUNCTION, WATER PUMP FAILURE, THIRD BRAKE LIGHT FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058435February 18, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE WINDOW FELL OFF ITS TRACK ON TWO OCCAISIONS. RENDERS WINDOW TOTALLY INOPERATIVE. FAILURE FIRST OCCURED AROUND 40000 MILES AND THEN AT 50000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056731February 7, 2004
SUSPENSION:FRONT:WHEEL BEARING
AT THE 30,000 MILE DEALER SERVICING, DRIVER'S SIDE FRONT WHEEL BEARING WAS FOUND TO BE DEFECTIVE CREATING A SEVERE SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071388January 15, 2004
AIR BAGS
THIS IS A COPY OF MY LETTER TO VOLKSWAGEN, PLS HELP ME. HELLO VW, TO MAY IT MAY CONCERN. RECENTLY I PURCHASED AT VOLKSWAGEN GOLF 2001 USED MODEL. IT HAS ABOUT A YEAR WARRANRTTY LEFT WITH 25,000KM ON IT. PRACTIXCALLY BRAND NEW. I WAS IN A MAJOR CAR ACCIDENT REAR ENDING SOMEONE HARSHLY, AND MY AIRBAG S DID NOT GO OFF, MY GIRLFRIEND WAS INJURED FROM THIS INCIDENT. WE WERE ABOUT 50KM PER HOUR WHEN THE ACCIDENT HAPPENED. BUT FAILED TO PROTECT HER FACE FROPM HITTING THE DASHBARD. PLS EXPLAIN THIS INCEDENT, TO ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052479January 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SEALS TO TURBO CHARGER IN 2001 VW GOLD TDI ARE LEAKING OIL INTO AIR INTAKE AND ONTO GROUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047002November 16, 2003
SERVICE BRAKES, HYDRAULIC
I HAVE A 2001 VW GOLF. I HAD TO HAVE THE REAR BRAKES REPLACED AT AROUND 36,000 MILES. BUT THE FRONT BRAKES LOOK LIKE THEY'RE BRAND NEW. I FEEL THAT VW HAS A SERIOUS PROBLEM WITH THESE CARS AND WON'T ADMIT IT. I DON'T FEEL TO SAFE KNOWING THAT THE CAR IS ONLY STOPPING ON THE REAR BRAKES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043311October 21, 2003
ELECTRICAL SYSTEM
I HAVE A 2001 VOLKSWAGEN GOLF WITH THE TDI ENGINE (ENGINE CODE ALH). LAST NIGHT AND THIS MORNING I HAD PROBLEMS WITH THE ECU POWER RELAY ("RELAY 109"). SYMPTOMS ARE SUDDEN STALLING OF THE ENGINE WITH THE INABILITY TO RESTART FOR 3-5 MINUTES. THIS MORNING DURING MY MORNING COMMUTE MY ENGINE STALLED 4 TIMES, 3 OF WHICH WERE ON AN EXTREMELY BUSY FREEWAY DURING RUSH HOUR TRAFFIC. THIS IS A KNOWN AND WELL DOCUMENTED PROBLEM WITH THE TDI ENGINE. THERE HAVE BEEN A LARGE NUMBER OF REPORTS OF THIS PROBLEM (SEE HTTP://FORUMS.TDICLUB.COM AND SEARCH FOR "RELAY 109" FOR EXAMPLES). VOLKSWAGEN HAS RELEASED AN UPDATED RELAY WHICH FIXES THIS FAILURE MODE. LUCKILY I WAS AWARE OF THIS PROBLEM SO I WAS ABLE TO PURCHASE A REPLACEMENT AND INSTALL IT MYSELF. VW KNOWS ABOUT THIS PROBLEM AND IT IS A SEVERE SAFETY ISSUE... THE ENGINE WILL STOP RUNNING WITHOUT WARNING AND MAY NOT BE RESTARTED FOR SEVERAL MINUTES. LUCKILY THIS MORNING I WAS ONLY TRAVELING AT APPROXIMATELY 15 MPH WHEN THE FIRST STALL HAPPENED. I RECOGNIZED THE PROBLEM AND AFTER I WAS ABLE TO RESTART MY ENGINE AND CONTINUE ON, I GOT INTO THE RIGHT-HAND LANE, ASSUMING THAT IT WOULD HAPPEN AGAIN. THE NEXT TIME IT HAPPENED I WAS TRAVELING AT ABOUT 55 MPH, AND FORTUNATELY I WAS PREPARED TO STOP THE CAR SAFELY. THIS HAPPENS TO VWS WITH TDI ENGINES UP TO AND INCLUDING THE 2001 MODEL YEAR. THE OLD RELAY PART NUMBER IS 357906381A AND THE NEW REPLACEMENT IS 1J0906381A. THIS SITUATION MAY NOT BE CONSIDERED SERIOUS SINCE THE REPLACEMENT PART IS ONLY ABOUT $25 AND INSTALLATION TAKES LESS THAN 10 MINUTES, BUT I FEEL THAT IT IS A SERIOUS SAFETY ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039238September 21, 2003
AIR BAGS
2001 VW GOLF 2.0L WITH 59K MILES AIRBAG LIGHT CAME ON FOR NO APPARENT REASON AT STARTUP AND WOULD NOT GO OFF. CALLED VW OF AMERICA AND WAS GIVEN A CASE NUMBER. TOOK VEHICLE TO DEALER AND THEY REPORTED THAT THE PASSENGER FRONT AIR BAG HARNESS NEEDED TO BE REPLACED. WAITING FOR VW OF AMERICA RESPONSE TO DEALERSHIP FOR REPAIRS TO TAKE PLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037310September 5, 2003
AIR BAGS:SIDE/WINDOW
AIR BAGS DEPLOYED ON SIDE FOR NO APPARENT REASON. NO DAMAGE DONE TO VEHICLE OTHER THAN SLIGHT SCRATCH ON THE UNDERCARRIAGE. IT COULD NOT BE DETERMINED WHETHER OR NOT THE SCRATCH WAS THERE BEFORE OR AFTER THE AIRBAGS DEPLOYED. DEALER REFUSED TO PAY FOR THE DAMAGE, AND THIS IS OBVIOUSLY A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033102August 19, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY VW GOLF 2001 WITH 2.0L GASOLINE ENGINE HAS A O2 SENSOR PROBLEM. BUT DEAR COULD NOT FOUND ANY RECALL ON MY CAR. SINCE THERE IS A MASSIVE RECALL ON O2 SENSORS AND MY CAR FIT IN THE CATEGORY, AND IT BROKEN DOWN RIGHT AFTER THE WARRENTY EXPIRES, IT SHOULD BE INCLUDED IN THIS RECALL. ALSO THE MASSIVE AIR FLOW SENSOR FAILS AFTER THE WARRENTY, WHICH IT IS NOT FIXED UNTIL IT HAS BEEN IN THE DEALER FOR 3 TIMES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027067August 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER STATED THAT WHILE ENGINE RUNNING AND WITHOUT WARNING THE OXYGEN SENSOR WOULD LEAK CARBON MONOXIDE THROUGH OUT THE INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SERVICE DEALER AFTER INSPECTION AND HAD A FAULTY O2 SENSOR REPLACED. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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