Volkswagen Golf Complaints (2001)

116 consumer complaints on file.

#10193455June 15, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE CHECK LIGHT WENT ON, I HAD TWO HOSES REPLACED, AND WAS TOLD NOTHING ELSE WAS WRONG WITH THE CAR. HOWEVER, A DAY LATER, THE LIGHT WENT BACK ON. I WAS TOLD THE AIR FILTER NEEDED CLEANING AND ALL WAS WELL. A DAY AFTER THAT, THE LIGHT WENT ON AGAIN, AND THE CAR WAS HAVING PROBLEMS AT IGNITION, IT WAS STALLING AND JUST TURNED OFF. THIS TIME I WAS TOLD IT NEEDED AN IGNITION COIL. THAT WAS FIXED. AS I WAS DRIVING HOME, THE CHECK ENGINE LIGHT WENT ON AGAIN! THE NEXT MORNING BEFORE THE DEALER OPENED, I TRIED TURNING ON THE CAR, AND NOW HAD A SECOND LIGHT THE EPC (ELECTRONIC CONTROL PANEL). THE CAR TURNED ON, BUT GEARS AND THE WHOLE SYSTEM WAS DOWN, AND I COULDN'T EVEN SWITCH GEARS. THAT WAS HARD TO GET IT ON A TOW TRUCK TO DRIVE IT BACK TO THE DEALER. THAT WAS REPLACED, AND AT THAT POINT I WAS TOLD OF A RECALL THAT WAS ISSUED FOR THE CAR, SO IT STAYED AT THE DEALER TO REPAIR THE RECALL. A RECALL I WAS NEVER TOLD ABOUT, BY MAIL OR OTHERWISE, ALTHOUGH I HAVE NOT MOVED IN 2 YEARS, AND PRIOR TO THAT I LIVED WITH MY PARENTS. ANYTHING SENT TO ME TO EITHER ADDRESS, DOES GET TO ME. AFTER THE RECALL WAS FIXED, THE ENGINE LIGHT WENT ON AGAIN. THE CAR HAS BEEN IN AND OUT OF THE SHOP FOR OVER 2 WEEKS AND THEY CAN'T FIGURE OUT WAS IS WRONG WITH IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193472June 15, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE RECEIVED A RECALL NOTICE THAT REQUIRESD ME TO BRING THE CAR TO THE DEALER FOR REPAIRS. I HAVE NOT CONFIDENCE THAT THE DEALERS IN MY AREA WILL PERFORM THE REPAIR WITHOUT DAMAGING THE CAR IN OTHER NON COVERED AREAS. THEREFORE, I WILL NOT BRING THE CAR TO THE DEALER FOR REPAIR. SAFETY RECALL N4 VOLKSWAGEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190346May 9, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION
CHECK ENGINE LIGHT FLASHED WHILE CAR URGED/STALLED/SURGED/STALLED. CHECK ENGINE LIGHT REMAINED ON. BROUGHT VEHICLE TO MECHANIC, CODED CATEGORY NON PERFORMANCE. CAT REPLACED WITH O2 SENSORS AT $900. LIGHT/ SURGED/STALLED AND RETURNED TO MECHANIC IMMEDIATELY. HE REPLACED GENUINE VOLKSWAGEN PLUGS, WIRES, AND IGNITION COIL. NO CRACKS WERE FOUND, BUT REPLACED ANYWAY AT $300. LIGHT CONTINUED TO ILLUMINATE, T AND REMAINED LIT WITHIN 40 MILES OF RESET, CODES CATEGORY, BANK 1. RAN ROUGH AND SMELLED OF RAW GAS ONCE LIGHT WENT ON. RECALL DID NOT COVER THIS MODEL ALTHOUGH THE FAILURE WAS IDENTICAL. ONLY 2.0 AEG MOTORS COVERED NOT 2.0 AZG TO 120000. QUIRKY OPERATION WILL RESULT IN AN ACCIDENT. SELF LIMITING USE OF VEHICLE UNTIL PROBLEM DIAGNOSED AND REPAIRED- O2 SENSORS AT $187 EACH X 2 IN EXHAUST WERE NEXT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185641March 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*-THE CONTACT STATED THAT THE 2001 VOLKSWAGEN GOLF HAD PROBLEMS WITH THE AIRBAG SENSOR. ONCE SHE TURNED ON THE IGNITION AND PUT ON THE SEAT BELT THE DASHBOARD AIR BAG SENSOR LIGHT STAYED ON. THE CONTACT CONTACTED THE DEALERSHIP, AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY, AND THAT HE WAS RESPONSIBLE FOR THE REPAIRS OF THE SEAT BELT. THE CONTACT STATED THAT THE SEAT BELT WAS WHAT INDICATED IF THE AIRBAG SENSOR BECAME ACTIVATED OR NOT. THE CONTACT FELT THAT THE MANUFACTURER SHOULD MAKE BETTER PARTS FOR THEIR VEHICLES. THE CONTACT CALLED THE MANUFACTURER OF THE VEHICLE, AND WAS GIVEN CASE# 70098165. THE FAILURE MILEAGE WAS 84,200 AND THE CURRENT MILEAGE WAS 85,000. *AK UPDATED 04/11/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173821November 19, 2006
ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:DIESEL, POWER TRAIN:MANUAL TRANSMISSION
MULTIPLE ISSUES REGARDING VEHICLE RELIABILITY: REPLACEMENT (TWICE) OF OIL TRANSMISSION LINES, REPAIR TO TURBO SYSTEM, AND NOW REPLACEMENT OF DIESEL "GLOW PLUGS", CABLING AND FAILURE OF STARTER MOTOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171865October 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I WAS DRIVING ON THE FREEWAY WHEN I BUMPED THE SHIFTER WHILE REACHING FOR MY SODA. THE SHIFTER WENT INTO NEUTRAL AND WOULD NOT COME OUT UNTIL I FORCED IT BACK INTO DRIVE. I PULLED OVER INTO A GAS STATION. I PUT THE CAR IN PARK AND TRIED TO SHIFT BACK INTO DRIVE, BUT THE SHIFTER WOULDN'T BUDGE. I FINALLY GOT IT TO GO INTO PARK AFTER A TOW TRUCK DRIVER SUGGESTED THAT I TURN THE IGNITION TO DIFFERENT POSITIONS WHILE PUMPING THE BREAK AND PULLING ON THE SHIFTER. IT FINALLY RELEASED AND I DROVE IMMEDIATELY TO THE NEAREST VOLKSWAGEN DEALERSHIP. THE MALFUNCTION WAS IN THE BRAKE LIGHT SWITCH SO I HAD TO GET IT REPLACED. I WAS CHARGED $40 FOR THE PART ITSELF AND $230 FOR THE WORK. I FEEL THAT SINCE THERE IS A RECALL ON THE 1998-2002 VW BEETLE AND THE 1999-2001 VW JETTA THAT THERE SHOULD BE ONE ON THE 2001 VW GOLF AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170980October 16, 2006
AIR BAGS:SIDE/WINDOW
WHILE DRIVING HOME ON A MAJOR HIGHWAY THE PASSENGER SIDE AIR BAGS DEPLOYED LEAVING BRUISING AND SCRAPES ON PASSENGER. NO OTHER VEHICLE OR OBSTRUCTION IN WAY. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10169924October 4, 2006
AIR BAGS:FRONTAL, EQUIPMENT:ELECTRICAL
SECOND TIME THE FRONT DRIVER'S SIDE AIR BAG HAS MALFUNCTIONED -- WARNING LIGHT COMES ON THAT AIRBAG IS NOT PROPERLY FUNCTIONING. NOVEMBER 2005 AND SEPTEMBER 2006. DEALER WOULD NOT REPAIR THEN AS NOW. VW ORDERED REPAIRS AND REPLACED BAG AND HARNESS IN NOVEMBER 2005. ALL AIRBAGS WILL NOT FUNCTION IF A PROBLEM WITH HARNESS. THIS WILL BE THE SECOND HARNESS, IGNITER, ETC TO BE INSTALLED. PARTS WILL BE AVAILABLE UPON REPAIR THIS TIME ( A QUITE COSTLY VENTURE). VW WILL NOT ADMIT A SERIOUS PROBLEM, BUT NON-VW REPAIR CENTERS KNOW OF THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168878September 21, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
GOT TRANSMISSION WORK DONE ON 9/19/06. PICK CAR UP THAT EVENING AND DROVE HOME ON CITY STREETS. ON 9/20/06 GOT ON FREEWAY TO GO TO WORK AND ACCELERATED TO 55 MPH AT WHICH TIME THE HOOD SNAPPED BACK AGAINST THE WINDSHIELD. HAD CAR TOWED TO DEALERSHIP WHERE THE SERVICE WORK WAS DONE. SAID THE PROBLEM WITH THE HOOD WAS DUE TO A FAULTY/FAILED HOOD LATCH. DEALERSHIP REPLACED THE HOOD AND INSTALLED A NEW HOOD LATCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164416August 3, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I OWN A 2001 VW GOLF. LAST YEAR I HAD REPLACED THE ALTERNATOR (FAILURE) AT GUNTHER VW DEALERSHIP (IN COCONUT CREEK, FL), THE DATE IS 07/21/2005. I HAVE PAID FOR THE SERVICE AND PARTS. I WANT TO MENTION THAT IN SPITE OF THE FACT I HAVE PAID FOR A NEW PART THEY INSTALLED A RE-MANUFACTURED ONE. THIS YEAR IN JULY THE ALTERNATOR SEEMED TO GIVE ME PROBLEMS ONCE AGAIN. IT HAPPENED ON JULY 17 2006. THE NEXT DAY 7/18/2006 I CALLED GUNTHER VW TO SCHEDULE AN APPOINTMENT. I WAS ASKED WHAT IS THE PROBLEM AND I TOLD THEM IS THE ALTERNATOR (I HAVE THE EXPERTISE, HOLDING A BS AND MS IN ENGINEERING WITH AN AUTOMOTIVE MAJOR). THEY COULD NOT SCHEDULE THIS APPOINTMENT EARLIER THAN JULY 29, 2006. ON THAT DATE (7/29/06) I TOOK THE CAR TO THE DEALERSHIP AND THEY CONFIRMED IT WAS THE ALTERNATOR, BUT THEY COULD NOT REPLACE IT UNDER WARRANTY (1 YEAR FROM 7/21/06) BECAUSE THEY CLAIMED THE WARRANTY HAD EXPIRED AND SUGGESTED TO CALL VW - THE MANUFACTURER. THEY DENIED THE WARRANTY. THE FACT IS THAT SPECIFIC PART (THE ALTERNATOR FAILED PRIOR THAT DATE AND I CALLED THE DEALERSHIP PRIOR THE EXPIRATION DATE, BUT BECAUSE OF THE SCHEDULING AVAILABILITY THEY TOLD ME TO BRING THE CAR AFTER ALMOST 2 WEEKS). I EXPLAINED THIS ISSUE TO VW, BUT THEY DON'T WANT TO DO ANYTHING ABOUT THIS PROBLEM AND THE DEALERSHIP HAS THE SAME POSITION (BECAUSE THEY BACK UP THE MANUFACTURER). I CONSIDER THAT THIS TREATMENT IS ABSOLUTELY NO FAIR, AND I FEEL ROBBED (PAID OVER $700 FOR THAT SERVICE + RE-MANUFACTURED PART, THINKING IS VW DOES QUALITY), AND NOW BECAUSE THEIR OWN SYSTEM I AM TURNED DOWN, WHEN I ASK FOR THAT PART REPLACEMENT UNDER WARRANTY. PLEASE HELP ME TO OVERCOME THIS INJUSTICE, AND HAVE MY VEHICLE RESTORED TO A SAFE CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161528July 5, 2006
EQUIPMENT, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I OWN A 2001 VW GOLF. SINCE I PURCHASED THIS CAR, THE BRAKE LIGHT SWITCH HAS FAILED ONCE PER YEAR. THUS, I HAVE HAD TO REPLACE THIS FAULTY BRAKE LIGHT SWITCH FOUR TIMES IN FOUR YEARS. THE FAULTY SWITCH HAS CAUSED MY EPC LIGHT TO COME ON WHILE I AM DRIVING, AND TO STALL THE VEHICLE AND PREVENT IT FROM SHIFTING GEARS. VW ISSUED A RECALL FOR FAULTY BRAKE SWITCHES IN THE 1999-2002 JETTA AND 1998-2002 BEETLES, SO I DON'T KNOW WHY A COMPARABLE FIX HAS NOT BEEN MADE AVAILABLE TO 2000-2002 GOLF OWNERS. THIS PROBLEM IS RAMPANT. A SEARCH OF ANY VW CHAT BOARD WILL REVEAL NUMEROUS OWNERS WHO HAVE EXPERIENCED THIS PROBLEM. VW SHOULD RECALL THE BRAKE LIGHT SWITCHES ON THE OLDER GOLFS AS IT HAS DONE WITH OTHER MODELS, OR IT MAY POSE A SAFETY HAZARD TO THE MANY GOLF OWNERS OUT THERE (WHO ARE NOT LIKELY TO PURCHASE ANY TYPE OF VW AGAIN). THERE ARE NO SIGNS TO INDICATE THAT THE BRAKE LIGHT SWITCH WILL FAIL BEFORE IT FAILS. EACH TIME IT FAILS, THE CAR MUST BE BROUGHT TO A DEALER OR SERVICE SHOP FOR SWITCH REPLACEMENT. I HAVE RECORDS OF MY BRAKE LIGHT SWITCH REPLACEMENTS OVER THE PAST FOUR YEARS I HAVE OWNED MY GOLF, AND CAN SEND YOU COPIES IF YOU NEED THEM. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152627March 13, 2006
ELECTRICAL SYSTEM:IGNITION
I JUST FOUND OUT THAT THERE IS A RECALL FOR VW GOLF FOR IGNITION COIL. I HAD PROBLEMS WITH THAT LAST YEAR AND I TOOK IT TO A DEALER BUT INSTEAD OF REPLACING THE COILS THEY REPLACED MY BATTERY AND STARTER... EXACTLY A YEAR AFTER THAT THE SAME THING HAPPEN (THIS JANUARY). I HAD TO GET MY CAR TOWED AND TOOK IT TO A GARAGE CAUSE IT WAS CLOSE TO MY HOUSE. MY IGNITION COILS HAD TO BE REPLACED. SO I WAS WONDERING IF THERE IS A WAY I CAN BE REIMBURSED FOR WHAT I PAID, AT LEAST FOR THE PARTS. THE FIRST TIME THIS HAPPENED I CAN'T BELIEVE THAT THEY DIDN'T REPLACE THE COILS AT THE DEALERSHIP CAUSE EXACTLY THE SAME THING HAPPENED, EXACTLY YEAR AFTER. IS THERE ANYTHING I CAN DO? THANK YOU JANA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151215February 25, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
COMPLETE FAILURE OF ENGINE AT HIGHWAY SPEEDS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149329February 2, 2006
AIR BAGS
MY 2001 VW GOLF REPEATEDLY HAS WARNING LIGHTS POPPING UP IN ERROR. THIS WEEK MY AIRBAG WARNING LIGHT CAME ON AND STAYED ON, EVEN THOUGH THIS CAR HAS NEVER BEEN IN AN ACCIDENT AND THE AIRBAGS HAVE NEVER NEEDED TO BE DEPLOYED. RESEARCHING THIS ISSUE SHOWS THAT THIS IS A COMMON PROBLEM AND ANNOYANCE AMONG VW USERS. THE ONLY REMEDY OFFERED BY TWO DEALERSHIPS I WENT TO IS TO REPLACE THE AIRBAGS AT A COST OF MORE THAN $750/$900 PER (THERE ARE 4 OF THEM). THE REPLACEMENT AIRBAGS ONLY HAVE A 6,000 MILE WARRANTY, WHICH MEANS I COULD CONCEIVABLY HAVE TO PAY $3000 EVERY 5-6 MONTHS TO HAVE NEW AIRBAGS INSTALLED, EVEN THOUGH THERE'S NOTHING WRONG WITH THEM AND THE REAL PROBLEM IS THAT THE WARNING LIGHT KEEPS GOING OFF IN ERROR. HELP! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145760December 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATES VEHICLE HAS EXPERIENCED PROBLEMS WITH THE AUTOMATIC TRANSMISSION FOR THE PAST TWO YEARS. THE CONTACT TOOK THE VEHICLE INTO THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED. THE VEHICLE IS NOW AT A PRIVATE MECHANIC. REPAIRS WILL BE MADE AT CONTACT'S EXPENSE. NO REPAIRS WERE MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145433December 16, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2001 VW GOLF TDI. MY AIRBAG WARNING LIGHT CAME ON AND CONTINUES TO REMAIN ON. I HAVE HEARD OF SOMEONE ELSE HAVING THE SAME PROBLEM WITH THE SAME MODEL CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126125September 29, 2005
AIR BAGS
DT: THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING DOWN THE ROAD PASSENGER'S SIDE AIR BAG DEPLOYED FOR NO REASON. THERE WAS NO ACCIDENT. THE SPEED WAS ABOUT 45 MPH. CONTACT DID NOT LOSE CONTROL OF THE VEHICLE. THE AIR BAG LIGHT WAS NOT ON PRIOR TO THE DEPLOYMENT, BUT IT WAS ON NOW. THERE WAS SOMEONE SITTING IN THE PASSENGER SEAT AND WAS WEARING THE SEAT BELT. CURRENTLY, THE SEAT BELT WILL NOT RETRACT. IT WAS STILL THE SAME WAY AS IF SOMEONE WERE SITTING IN THE SEAT. ONE PASSENGER SUSTAINED INJURIES, HAD BURN MARKS ON HER ARMS. THE INSURANCE COMPANY HAS THIS INCIDENT ON FILE. THE POLICE DEPARTMENT STATED THAT SINCE CONTACT DROVE VEHICLE AWAY FROM THE SCENE OF THE ACCIDENT, IT WOULD BE CONSIDERED A DO IT YOURSELF PART, AND SHE HAD NOT GOTTEN A CHANCE TO DO SO YET. *AK *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10137818September 27, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT: THE CALLER SAID BRAKE LIGHT SWITCH WAS FAULTY. HE HAD NO BRAKE LIGHTS. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. THE CALLER SAID THERE WAS A RECALL ON THE SAME BRAKE LIGHT SWITCH ON THE JETTA, BUT NOT ON THE GOLF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137291September 22, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT: THE CONSUMER STATED THAT THE 2001 VOLKSWAGEN WAS HAVING ELECTRICAL PROBLEMS WITH THE BRAKE SWITCH. THE BRAKES WERE NOT COMING ON WHEN THE BRAKE PEDAL WAS PUSHED. THERE WAS A LIGHT ON THE DASHBOARD THAT RED GLOWING PLUG WARNING. THIS INDICATED THAT THERE WAS A PROBLEM. THE CONSUMER CONTACTED VOLKSWAGEN, AND THERE WAS NO RECALL ON THE CONSUMER'S VEHICLE. THEREFORE, THEY COULD NOT HELP THE CONSUMER WITH THE PROBLEM. THIS STARTED ON 9-22-2005. THE CONSUMER HAD NO BRAKE LIGHT OR CRUISE CONTROL. THE LOCAL DEALER WAS CONTACTED , AND THEY STATED THERE WERE NO RECALLS ON THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136012September 9, 2005
VISIBILITY
WINDOW REGULATOR MADE OF PLASTIC CLIP IS KNOWN TO BREAK AND VW EXTENDED WARRANTY TO 7 YEARS. HOWEVER, THEY ONLY SPECIFIED FOR AUTOMATIC WINDOW, WHEN BOTH USES SAME PLASTIC REGULATOR CLIP THAT IS DEFECTIVE ON BOTH AUTOMATIC AND MANUAL. WHEN I CONTACTED VW DEALER HQ, THEY BOTH DENIED ON WARRANTY. HQ STATED THAT BECAUSE THEY HAVE NOT RECEIVED ENOUGH COMPLAINTS, THEY WILL NOT COVER MANUAL WINDOW REGULATOR, EVEN THOUGH THEY USE SAME DEFECTIVE PLASTIC CLIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Golf