Toyota Tacoma Complaints (2002)

333 consumer complaints on file.

#10598152June 13, 2014
STRUCTURE:BODY
FRAME RUST WHEN PURCHASED OUT OF STATE (MINNESOTA) FROM DEALER AND INSPECTED ON 10/2/2012 (IN VIRGINIA, UPON TRANSPORT ARRIVAL). THEY SAID THEY BELIEVED IT WAS MOSTLY SURFACE RUST. INSPECTED AGAIN IN MAY OF 2014 AND FOUND WITHIN 20 MONTHS AND 24000 MILES LATER, THE FRAME HAD PERFORATED, AND DEEMED UNSAFE TO DRIVE. IT WAS MARKETED AS A VEHICLE IN GREAT SHAPE, AND WASN'T CHEAP. MUCH MONEY IS STILL OWED ON THIS CONDEMNED VEHICLE. THESE VEHICLES HAVE A HISTORY OF THIS, YET THERE IS NOTHING BEING DONE CONCERNING THESE UNSAFE VEHICLES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596430June 5, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I CONTACTED TOYOTA IN NOVEMBER OF 2013 PRIOR TO PURCHASING A USED 2002 DOUBLE CAB TACOMA. I WAS AWARE OF THE FRAME ISSUE SO I CALLED TO CHECK TO SEE IF IT HAD BEEN SERVICED. I GAVE THE VIN TO THE CUSTOMER SERVICE ASSOCIATE AND HE WAS ABLE TO PULL RECORDS ON THE VEHICLE. HE TOLD ME THAT IT HAD NOT HAD THE CORROSION TREATMENT, HOWEVER, THE CORROSION TREATMENT FAILED AND WAS IN THE PROCESS OF BEING REFORMULATED. HE SAID THAT THE PROGRAM HAD BEEN REOPENED DUE TO THE FACT THAT THE TREATMENT FAILED. HE SAID AFTER PURCHASING THE VEHICLE I SHOULD TAKE IT TO BE INSPECTED AND IF ANY RUST WAS FOUND IT WOULD BE COVERED UNDER THE FRAME PROGRAM. I PURCHASED THE VEHICLE IN NOVEMBER OF 2013 AND UPON INSPECTION WE FOUND THAT THE FRAME WAS RUSTED. IN JANUARY OF 2014 MY HUSBAND CALLED A LOCAL TOYOTA DEALER TO SET UP AN APPOINTMENT FOR THE FRAME INSPECTION AND THEY SAID THAT THEY HAD NO IDEA ABOUT THE FRAME PROGRAM BEING REOPENED. MY HUSBAND CALLED TOYOTA AND THEY PULLED UP THE VEHICLE AND SAID SINCE THE ORIGINAL TREATMENT HAD NOT BEEN APPLIED THEY WOULD NOT HONOR THE FRAME PROGRAM. WE SPOKE TO SEVERAL TOYOTA ASSOCIATES AND WE WERE TOLD THAT NOTHING COULD BE DONE. WE HAVE CONTACTED THE TOYOTA LEGAL DEPARTMENT AND THE VIRGINIA ATTORNEY GENERAL WITH NO SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594972May 29, 2014
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THREE MONTHS AGO I RECEIVED MY NOTICE ABOUT EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER LIFT PLATE. I CALLED THE LOCAL TOYOTA DEALER TO SCHEDULE THE REPAIR, THE COLLISION MANAGER HAD NO KNOWLEDGE ABOUT IT. I CALLED AGAIN TO SCHEDULE A FIX BUT WAS TOLD THAT SOME ONE WILL CALL ME BUT ,NO ONE DID. TOYOTA OF YORK ,PA17402. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586950May 5, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
LETTER FROM CONGRESSMAN RAHALL ON BEHALF OF CONSTITUENT RE A RECALL FROM SEVERAL YEARS AGO ON HIS TOYOTA TACOMA SR 5 PICK UP TRUCK. *SMD THE CONSUMER STATED HE SAW ON THE NEWS A RECALL HAD BEEN ISSUED, REGARDING DEFECTIVE FRAMES, AND HE MISSED OUT ON THE RECALL, DUE TO PERSONAL ISSUES. HE WOULD LIKE TO GET THE VEHICLE FIXED, BECAUSE IT CAN NO LONGER BE DRIVEN DUE TO A CRACKED FRAME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586710May 5, 2014
SUSPENSION
WHILE DRIVING HOME FROM PICKING UP MY DAUGHTER FROM SCHOOL. I HIT A POT HOLE MY TRUCK BECAME VERY LOOSE AND HARD TO HANDLE. I GOT HOME AND INSPECTED THE TRUCK. I FOUND THAT THE REAR LEAF SPRING MOUNTS ON BOTH SIDES PULLED/ RIPPED THE FRAME! MY BACK AXEL ALSO SLID BACK ABOUT 2"! I'M GLAD WE DIDN'T GET HURT, BUT I CAN'T BELIEVE THAT THIS IS ACCEPTABLE. I ONLY WONDER WHAT WOULD HAVE HAPPENED IF THE AXEL WOULD HAVE CAME TOTALLY DISCONNECTED FROM THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585635April 30, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME AND CHASSIS WERE CORRODED. THE CONTACT WAS ALSO CONCERNED THAT THE SPARE TIRE WOULD BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 212,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585340April 28, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWAY FROM SIDE TO SIDE. THE CONTACT DISCOVERED THAT THE ENTIRE SUB FRAME OF WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583341April 17, 2014
UNKNOWN OR OTHER
MY TRUCKS FRAME IS CORRODED AND FALLING APART. TOYOTA HAD A RECALL OUT FOR THE FRAME. DUE TO PREVIOUS OWNER NOT HAVING CHEMICAL COMPOUND SPRAYED ON THE FRAME, I AM TOLD THERE IS NOTHING I CAN DO. I HAVE NEVER RECEIVED ANYTHING REGARDING MY TRUCKS UNSAFE DRIVING CONDITION. I HAVE BEEN TO IT IS NOT SAFE TO DRIVE THIS VEHICLE BUT TOYOTA IS NOT WILLING TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582969April 15, 2014
STRUCTURE:BODY, WHEELS
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS SEVERELY RUSTED AND THE FRAME AREA NEAR THE TIRES EXHIBITED CORROSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRAME NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND STATED THAT THE LOCAL DEALER AND THE MANUFACTURER INDICATED THAT THE RECALL WAS NO LONGER ACTIVE. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 01/12/16*LJ, UPDATED 02/23/16*LJ UPDATED 8/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577727April 6, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME IS RUSTED AND BROKEN AND TRUCK IS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577443April 4, 2014
WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE WHOLE SPARE TIRE ASSEMBLY FELL OFF THE TACOMA TRUCK. THERE IS A SAFETY RECALL FOR THIS. THE PROBLEM IS THIS TACOMA TRUCK ALSO HAS TOTALLY ROTTED FRAME RAILS (AN OLDER, EXPIRED SAFETY RECALL). THE BIG ISSUE IS TOYOTA CAN ONLY OFFER A DATE WHEN THE ACTUAL RECALL NOTICE LEFT THEIR PRINT FACILITY. I DO NOT RECALL RECEIVING THIS NOTICE SINCE IT DID NOT COME REGISTERED MAIL. TOYOTA WILL NOT HONOR THE OLD, EXPIRED FRAME RAIL RECALL AND THUS CANNOT FULFILL THIS ACTIVE, SPARE TIRE RECALL. BOTH RECALLS ARE FOR THE SAME SYMPTOM (EXCESSIVE ROAD SALT CORRODING PARTS). WHY DID THE FRAME RAIL RECALL EXPIRE WHEN THE MOST-RECENT SPAR TIRE RECALL IS THE SAME SYMPTOM?? I DO NOT KNOW IF ANYONE HAS DIED BECAUSE MY SPARE TIRE FELL OFF...THAT SCARES ME VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574591March 24, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CAUSED THE VEHICLE TO BECOME UNCONTROLLABLE. THE CONTACT DISCOVERED THAT DURING THE INCIDENT THE STEERING RACK HAD FRACTURED. THE VEHICLE WAS REPAIRED BY THE CONTACT. IN A SECOND INCIDENT THE CONTACT INDICATED THAT WHILE DRIVING THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT 2 PISTONS HAD COME THROUGH THE ENGINE BLOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566078February 26, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE ENTIRE FRAME WAS COMPLETELY RUSTED AND AS A RESULT, THE REAR AXLE AND SPRING HANGER BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT BEING DRIVEN DUE TO A POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565687February 24, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THERE WAS A RECALL ON THIS VEHICLE FOR PREMATURE FRAME RUSTING. I TOOK IT IN FOR THE INSPECTION AND WAS TOLD IT WAS OK. WHEN I TOOK IT IN FOR THE LAST SERVICE, IT WAS POINTED OUT TO ME THAT THERE ARE TWO HOLES RUSTED THROUGH THE FRAME IN FRONT OF THE RIGHT REAR WHEEL AREA. THE FRAME IS RUSTING FROM THE INSIDE OUT. THE BODY OF THE TRUCK HAS NO RUST. WITH THE LOW MILEAGE I HAD HOPED TO DRIVE THE TRUCK FOR MANY MORE YEARS. I CONTACTED TOYOTA AND DID NOT EVEN GET A RESPONSE. WHAT RECOURSE DO I HAVE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564944February 19, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME STARTED TO DETERIORATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN APPLIED AN UNDER COATING TO THE FRAME. THE CONTACT STATED THAT THE COATING EVENTUALLY WORE OFF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. UPDATED 04/21/14*LJ THE CONSUMER STATED HE MADE AN APPOINTMENT FOR THE CORROSION FRAME RECALL. BEFORE THE APPOINTMENT, HE NOTICED A LOT OF OIL DROPLETS ON THE TAIL GATE OF THE TRUCK, AS HE DROVE OFF, HE NOTICED A PUDDLE OF OIL. AN INSPECTION REVEALED, THE DIFFERENTIAL CASE WAS LEAKING AND IT NEEDED TO BE REPLACED BECAUSE IT WAS EXTREMELY RUSTY. ALSO, THE FRAME WAS RUSTED, AND IT NEEDED TO BE REPLACED. UPDATED 04/24/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564382February 14, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT RUSTING AND CORROSION WAS DISCOVERED ON THE FRAME. THE CONTACT INDICATED THAT THE REAR DRIVER'S SIDE LEAF SPRING SHACKLE HAD SUNK INTO THE UNDER FRAME DUE TO THE RUST AND CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 150,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563962February 12, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME HAD STARTED TO DETERIORATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN APPLIED AN UNDERCOATING TO THE FRAME. THE CONTACT STATED THAT THE COATING EVENTUALLY WORE OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564003February 12, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I PURCHASED THIS TRUCK WITH 100,000 MILES IN A PRIVATE SALE IN 2010. I DROVE IT FOR A FEW YEARS AND WHEN I BROUGHT IT IN FOR INSPECTION THEY FAILED IT FOR A RUSTED OUT FRAME. THEY SAID THAT THEY WOULDN'T DRIVE IT AND THAT IT WAS VERY DANGEROUS. I CALLED TOYOTA AND THEY TOLD ME THAT THEY WOULDN'T DO ANYTHING TO HELP ME OUT. THEY SAID SINCE THE PREVIOUS OWNER DID NOT GET IT SPRAYED THE WARRANTY WAS NULL AND VOID. SO MY TRUCK THAT HAS 100,000 MILES AND WAS KBB AT $8-$9K IS WORTH NOTHING. I AM NOT A PERSON THAT IS WELL OFF AND THAT WAS A BIG HIT FOR ME. I LIVE PAY CHECK TO PAY CHECK AND I WONDER HOW MANY OTHERS WERE EFFECTED BY AN OBVIOUSLY CHEAP FRAME. 100,000 MILES AND THE FRAME RUSTS, THAT JUST SEEMS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561883January 28, 2014
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SOMETIME IN 2012, MY SPARE TIRE AND RIM WERE LOST ON THE HIGHWAY DUE TO A FAILED SPARE TIRE CARRIER. THE LIFT PLATE ON THE SPARE TIRE CARRIER, FAILED DUE TO CORROSION AND RELEASED THE SPARE TIRE (AND RIM) ON THE HIGHWAY. NO CRASH OF INCIDENT OCCURRED BECAUSE NO ONE WAS FOLLOWING THE VEHICLE AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561372January 24, 2014
STRUCTURE:BODY
INFORMED BY DEALER THAT FRAME IS RUSTED THROUGH AND TRUCK IS UNSAFE TO DRIVE. ALSO INFORMED THAT THERE HAD BEEN A SERVICE BULLETIN FOR THIS PROBLEM. BUT MY TRUCK IS NO LONGER ELIGIBLE FOR REPAIR UNDER THE VOLUNTARY SERVICE RECALL (OF WHICH I WAS NEVER NOTIFIED), AS IT HAD EXPIRED. I THINK TOYOTA SHOULD BE RESPONSIBLE. THEY RECOGNIZED THEIR DEFECTIVE PRODUCT; HOWEVER MY TRUCK IS INELIGIBLE FOR REPAIR BECAUSE THEY GET TO LIMIT THEIR RESPONSIBILITY BECAUSE THEIR REMEDY IS NOT TECHNICALLY A "RECALL". I, AND I'M SURE MANY OTHERS, ARE BY NECESSITY, DRIVING UNSAFE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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