Toyota Tacoma Complaints (2002)

333 consumer complaints on file.

#10958503March 3, 2017
STRUCTURE:BODY
EXCESSIVE RUST CORROSION ON THE VEHICLE FRAME. EXCESSIVE RUST CORROSION TO THE POINT WHERE THERE ARE ACTUAL HOLES IN THE MAIN FRAME OF THE VEHICLE WHERE THE VEHICLES SUSPENSION ATTACHES. THE VEHICLE HAD BEEN INSPECTED FOR CORROSION AND UNDER RECALL AND HAD ADDITIONAL CORROSION PROTECTION APPLIED. I JUST NOTICED THE HOLES IN THE FRAME ON MARCH 2, 2017 AND WISH TO INQUIRE IF THE VEHICLE FALLS UNDER THE EXTENDED FRAME WARRANTY. JUDGING BY THE EXTENT OF RUST AND DAMAGE TO THE VEHICLES FRAME, I FEEL CONFIDENT STATING THAT THE DAMAGE HAPPENED SEVERAL MONTHS TO A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947228January 23, 2017
STRUCTURE:BODY
I WENT TO HAVE MY TIRES ROTATED. WHEN THEY RAISED THE TRUCK ON THE LIFT THE FRAME BROKE ON BOTH SIDES OF THE TRUCK NEAR THE BED. THE ENTIRE BED OF THE TRUCK FELL BACKWARDS. THE FRAME WAS COMPLETELY RUSTED THROUGH. I HAD OWNED THE TRUCK FOR FOUR YEARS AND NEVER RECEIVED A NOTICE FROM TOYOTA THAT THIS MIGHT BE AN ISSUE. I CALLED TOYOTA AND THEY ADMITTED THAT THERE WAS AN ISSUE WITH THE FRAME BUT MY VEHICLE WAS NOT PART OF THE RECALL. AS A RESULT THEY REFUSED TO HELP FIX THE ISSUE. MY $11,000 TRUCK IS NOW TOTALED. A WORKER AT THE TIRE PLACE COULD HAVE EASILY BEEN KILLED. THIS IS ALSO A CONCERN WITH MYSELF AND FAMILY THAT DROVE IN THIS VEHICLE UNAWARE OF ANY ISSUE. TOYOTA HAS AVOIDED FIXING A KNOWN PROBLEM BY TAKING ADVANTAGE OF A WEAK RECALL REQUIREMENT ISSUED BY THE GOVERNMENT AND HAS COST HARDWORKING FAMILIES MONEY AND COULD END U COSTING SOMEONE A LIFE. ALL TO SAVE MONEY. WHY DOES TOYOTA GET TO ADMIT THEY MADE A MISTAKE BUT ONLY BE REQUIRED TO FIX IN ON VEHICLES THEY CHOSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946483January 19, 2017
STRUCTURE:BODY
THE FRAME HAS RUSTED OUT AND I HAVE BEEN TRYING FOR YEARS TO GET TOYOTA TO COVER THIS DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945926January 18, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT INTERMITTENTLY AND THE THREAD UNRAVELED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 227,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945018January 13, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES), THE TECHNICIAN DISCOVERED THAT THE PASSENGER SIDE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 212,632. UPDATED 05/10/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939231January 3, 2017
STRUCTURE:BODY
I HAVE DRIVEN THIS VEHICLE VERY LITTLE. HAS 46500 MILES, DONE IN STAMFORD CT A CITY THAT DOES NOT USE SALT IN THE WINTER BUT ONLY SAND. I NOTICED EXCESSIVE RUST UNDER AND IT NEEDED TO WELD STEEL PLATES TO SUPPORT THE CHASSIS TWICE ( THE FIRST WHEN THE CAR WAS 5 YEARS OLD). IN SPITE OF THAT THE DETERIORATION CONTINUED AND NOW THE CHASSIS IS BROKEN NEAR THE FRONT PASSENGER WHEEL MAKING THE CAT LOCK ,UNABLE TO TURN,UNDRIVABLE, PARKED AT HOME. CARS OF THIS MODEL WERE RECALLED BY TOYOTA AT FIRST SOME YEARS AGO AND EVEN AFTER THAT MORE PEOPLE COMPLAINED AND ADDITIONAL PRIOR YEARS WERE ADDED. I HAVE CONTACTED TOYOTA DEALER IN STAMFORD AND TELLS ME IT IS PRIOR TO THE LATEST RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928779November 30, 2016
STRUCTURE:BODY
I OWN A 2002 TOYOTA TACOMA. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND THE TECHNICIAN NOTICED THAT THE FRAME OF THE VEHICLE HAD A CONSIDERABLE AMOUNT OF RUST. THE DEALER DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED DUE TO THE RUST AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE NEEDS TO REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927379November 22, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT NOTICED RUST ON THE VEHICLE'S FRAME NEAR THE SPRING HANGER ON THE PASSENGER SIDE. THE CONTACT TOOK THE VEHICLE THE DEALER, BUT THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO THE COATING ON THE VEHICLE. THE DEALER DIAGNOSED THAT THE FRAME OF THE VEHICLE WAS RUSTED COMPLETELY THROUGH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 01/25/2017*CT UPDATED 7/10/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927528November 22, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND THE TECHNICIAN NOTICED THAT THE FRAME OF THE VEHICLE HAD A CONSIDERABLE AMOUNT OF RUST. THE DEALER DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED DUE TO THE RUST AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 164,000. ...UPDATED 03/13/17 *BF UPDATED 08/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927091November 20, 2016
UNKNOWN OR OTHER
FRAME RUSTED, UNSAFE TO DRIVE. CALLED TOYOTA AND WAS TOLD RECALL HAD EXPIRED, NEVER RECEIVED ANY RECALL INFORMATION. TRUCK WAS PURCHASED SECOND HAND FROM TOYOTA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926431November 16, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT NOTICED THAT THE FRAME UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. IN ADDITION, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE BULBS HAD TO CONSTANTLY BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V225000 (SUSPENSION) AND 06E026000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925851November 9, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CPSC: 2002 TOYOTA TACOMA: CONSUMER STATED THE VEHICLE HAS A RUSTED BODY FRAME, AND IT IS UNSAFE TO DRIVE. *SS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914401October 7, 2016
SERVICE BRAKES, POWER TRAIN, SUSPENSION
THE RUST ON THE REAR END ASSEMBLY IS SO SEVERE THAT THE BRAKES ARE COMPROMISED, AND THE BACK UP EMERGENCY BRAKE SYSTEM HAS FAILED. THE RUST ON THE DIFFERENTIAL HOUSING IS SO SEVERE THAT THE FLUID HAS LEAKED OUT AND THE GEARS ARE AT RISK FOR CATASTROPHIC FAILURE. THE SPRING MOUNTS TO THE AXLES ARE ALSO RUSTING SEVERELY, CREATING A RISK OF LOST CONTROL SHOULD EITHER SIDE BREAK AWAY. IT TAKES GREAT EFFORT WHEN BRAKING, AND THE VEHICLE PULLS SEVERELY DUE TO RUST CAUSING THE LOSS OF INTEGRITY OF THE BRAKING SYSTEM. THE BRAKES, ONCE APPLIED, DO NOT RELEASE EVENLY, CREATING UNEVEN BRAKE WEAR, SHUDDERING AND SHAKING, RESULTING IN POOR CONTROL, EXCESSIVE AND UNEVEN TIRE WEAR, I.E., TIRES LOCKED AND DRAGGING, SCALLOPING. ON WET, AND I FEAR, ICEY, SURFACES, THE TRUCK HAS SLID SIDEWAYS DUE TO ONE OR MORE WHEELS NOT RELEASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911002October 2, 2016
STRUCTURE:BODY
BODY FRAME IS RUSTED TO A POINT WHERE THE VEHICLE IS UNSAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903614September 5, 2016
STRUCTURE:BODY, SUSPENSION
I WAS INFORMED BY TOYOTA CASE WORKER THAT THE RUSTY FRAME RECALL EXPIRED AND IT IS MY PROBLEM NOW. I DIDN'T RECEIVE ANY FRAME RECALL NOTICE BUT RECEIVED A SPARE TIRE LIFT PLATE RECALL (WHICH DOESN'T EXPIRE) DUE TO RUST AND SEVERE CORROSION. I WAS INFORMED BY DEALERSHIP MY TRUCK WAS UNSAFE TO EVEN PUT ON THE LIFT TO ADDRESS CURRENT RECALL, OF COURSE THEY LET ME DRIVE IT HOME WHICH IS A 35-40 MINUTE DRIVE FOR ME. I WAS FORCED TO SCRAP MY TRUCK WITH A PERFECTLY GOOD MOTOR BECAUSE HOW UNSAFE IT WAS AND THE EXPENSE TO FIX IT ON MY OWN. I DIDN'T REALIZE THE SEVERITY OF THE PROBLEM UNTIL I CRAWLED UNDER MY TRUCK AND WAS BESIDE MYSELF! I HAD HUGE HOLES IN THE FRAME, THE LEAF SPRINGS WERE SHOT, ALL THIS WAS UNDER THE "UNDERCOATING" THAT WAS DONE AT TIME OF PURCHASE TO PROTECT FRAME FROM RUST! I PAID EXTRA FOR THAT! EVEN MY SEAT MOUNTS ON THE INTERIOR BACK SEAT WERE RUSTED! I SUSPECT THE QUALITY OF METAL USED IS ON THE LOWER SIDE... I USED MY TRUCK AS A TRUCK, HAULED SMALL AMOUNTS OF MULCH, SOUL FOR MY GARDEN, IT MOVED ME 5X! I DIDN'T GO MUDDLING IN IT, PARK IT IN A POND, OR LIVE IN A FLOOD AREA. I JUST USED IT... HOW IS THERE AN EXPIRATION DATE FOR THE ONGOING PROBLEM THAT CAN ULTIMATELY JEAPARDIZE A PERSONS SAFETY AS WELL AS OTHERS ON THE ROAD?! PLEASE HOLD TOYOTA RESPONSIBLE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897536August 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10896694August 17, 2016
UNKNOWN OR OTHER
TOYOTA DEALERSHIP REFUSES TO FIX SAFETY RECALLS BECAUSE OF FRAME RUST DAMAGE. I NEVER RECEIVED THEIR SHORT TERM RECALL NOTICE ON THE FRAME RUST AND DEALERSHIP REFUSES TO REPLACE SAFETY RECALL PARTS !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896430August 16, 2016
STRUCTURE:BODY
I PURCHASED A USED 2002 TOYOTA TACOMA IN FEBRUARY OF 2015 ONLY TO FIND OUT THE FRAME HAD SERIOUS RUST ISSUES. I FOUND OUT THROUGH MY OWN INVESTIGATION THAT THE TRUCK HAD BEEN TRADED IN TO THE LOCAL TOYOTA DEALER AND THEY KNEW IT HAD RUST ISSUES. THEY PROCEEDED TO SELL THE TRUCK AT AUCTION KNOWING IT COULD BE DANGEROUS! I BOUGHT THE TRUCK FROM A USED CAR DEALER. UPON BEING TOLD ABOUT THE FRAME RUST ISSUE BY MY MECHANIC, I WAS TOLD BY TOYOTA THAT IT WAS NO LONGER COVERED BY SERVICE RECALL. I AM NOW STUCK WITH A VEHICLE THAT IS UNSAFE AND VERY EXPENSIVE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893757August 6, 2016
STRUCTURE:BODY
MY 2002 TACOMA FRAME IS SIMPLY RUSTING AWAY AND TOYOTA REFUSES TO GET ENGAGED TO RESOLVE WHAT IS CLEARLY A MANUFACTURING ISSUE. THE FRAME IS GETTING TO THE POINT OF COLLAPSE AND UNSAFE TO DRIVE. THIS IS FRANKLY A CRIME. MYSELF AND MANY OTHER TACOMA OWNERS HAVE THIS EXACT ISSUE AND IT WOULD BE GREAT IF THE NHTSA STEPS UP AND PREVENTS FRAME ROT HIGHWAY ACCIDENTS DUE TO POOR MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877158June 28, 2016
STRUCTURE:BODY
INDEPENDENT MECHANIC INFORMED ME THAT FRAME HAD EXCESSIVE RUST/CORROSION AND TO TAKE TO DEALERSHIP. CALLED DEALER SERVICE (TOYOTA OF DANVILLE, IL) AND WAS TOLD THERE WAS NOTHING THEY COULD DO AS THEY QUIT REPAIRING THESE IN MARCH OF 2016. NO NOTICE OR RECALL WAS EVER SENT TO ME AND I WAS UNAWARE THERE WAS ANY PROBLEM UNTIL I GOT TRUCK BACK FROM MECHANIC. I AM NOW STUCK WITH A VEHICLE TOYOTA KNEW TO HAVE A DEFECTIVE FRAME, DID NOT NOTIFY ME TO RECTIFY OR ADVISE OF THE ISSUE, AND WILL NOT EFFECT ANY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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