Toyota Tacoma Complaints (2002)

333 consumer complaints on file.

#10492231January 11, 2013
STRUCTURE:BODY, SUSPENSION, WHEELS
MY TACOMA WAS RECALLED 2 YEARS AGO FOR FRAME RUST. THEY TOLD ME IT WAS OK + UNDERCOATED IT TO PREVENT FUTURE RUSTING. ALL THAT UNDERCOATING IS FALLING OFF. THAT CAN ONLY BE DUE TO IMPROPER APPLICATION OR FAULTY PRODUCT. THE DEALER THAT APPLIED THE PRODUCT (FERRIS TOYOTA) SAYS THE PRODUCT IS FAULTY + THEY'VE SEEN IT MANY TIMES. THEY'VE ALSO CONFIRMED THE SAME WITH OTHER DEALERSHIPS. TOYOTA, OTOH, SAYS THERE'S NOTHING WRONG. IF THE FRAME DOESN'T NEED UNDERCOATING, THEN WHY'D THEY DO IT? ARE THEY SUGGESTING IT WORKS WHEN 50% HAS FALLEN OFF? THIS IS THE SAME VEHICLE WHICH IS NOW BEING RECALLED FOR SPARE TIRES FALLING OFF ON THE HIGHWAY + MY EMERGENCY BRAKES HAVE BEEN SEIZED WITH CORROSION SINCE I'VE OWNED THE TRUCK. I'VE CONTACTED TOYOTA MANY TIMES + THEY REFUSE TO PUT THEIR CORRESPONDENCE IN WRITING, BUT THE REPRESENTATIVE, TIFFANY BISHOP, SAYS SHE TYPES A TRANSCRIPT OF OUR CONVERSATIONS, JUST WON'T GIVE ME COPIES. SHE ALSO CALLS FROM A PHONE WITH A BLOCKED NUMBER. WHAT KIND OF BULL IS THIS? THESE VEHICLES ARE OBVIOUS HAZARDS ON THE ROAD + TOYOTA IS PLAYING GAMES INSTEAD OF MAKING SERIOUS EFFORTS TO MAKE THE VEHICLES SAFE. PLEASE BRING THIS TO THE ATTENTION OF SOMEONE AT TOYOTA OTHER THAN [XXX], I AM FINISHED CORRESPONDING WITH HER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489471December 21, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THE ENTIRE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RUST UNDER COATING WAS APPLIED TO THE FRAME. TWO YEARS LATER, THE FRAME EXHIBITED SEVERE RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,871. UPDATED 01/18/13*LJ UPDATED 01/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481491October 23, 2012
STRUCTURE:BODY
10/22/2012 RECENTLY HAD OCCASION TO LOOK AT THE FRAME ON MY TRUCK, IT IS RUSTED THROUGH IN MANY SPOTS MAKING VEHICLE UNSAFE, 2002 TOYOTA TACOMA, APPARENTLY I MISSED SOME "COURTESY" FRAME PROGRAM. I AM STUCK WITH A 10,000.00 TRUCK THAT I CAN'T AFFORD TO FIX AND TOYOTA HAS SAID THAT THEY WILL NOT OFFER ANY HELP.I THINK THIS NEEDS TO GO BEYOND A "COURTESY " RECALL, WITH THE LARGE AMOUNTS OF THESE TRUCKS ON THE ROAD IN UNSAFE CONDITIONS NEW YORK STATE HAS FORCED AN EXTENSION OF THIS PROGRAM, TRAFFIC SAFETY SHOULD FORCE A RECALL AS THERE ARE THOUSANDS OUT THERE IN THIS SHAPE BY TOYOTAS OWN ADMISSION I WOULD LIKE REPAIRS OR FAIR MARKET VALUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480886October 17, 2012
SUSPENSION, WHEELS
THE LOWER BALL JOINT FELL OFF THE TRUCK...THIS IS THE 3RD TIME THIS HAS HAPPENED IN 11 MONTHS...ONCE ON THE RIGHT SIDE AND TWICE ON THE LEFT...THERE WAS A RECALL ON THIS VEHICLE FOR THE VERY ISSUE THAT HAS HAPPENED...AND I BOUGHT IT UNDER WARRANTY SEPTEMBER 2005 FROM TOYOTA, EVANS TOYOTA FORT WAYNE INDIANA...I HAVE SUBMITTED A CLAIM FOR REPAIRS AND DAMAGES TO TOYOTA BUT THEY REFUSED TO HONOR IT...THE TRUCK WAS UNDER RECALL WHEN I BOUGHT IT AND THEY NEVER TOLD ME...I HAVE ALL MY CLAIM AND REPAIR DOCUMENTATION...IT IS A WONDER NO ONE WAS KILLED THE WHEEL JUST COMES OFF WHILE DRIVING...I AM AFRAID THAT THIS IS GOING TO HAPPEN AND I OR SOMEONE ELSE WILL BE KILLED...THE WHEELS ARE NOT SUPPOSE TO COME OFF THIS TRUCK.... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475325September 13, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE BALL JOINT HAD FAILED, SIMILAR TOTHE DEFECT LISTED IN NHTSA CAMPAIGN ID NUMBER: 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474502September 10, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE CHASSIS WAS PREMATURELY RUSTING. THE VEHICLE WAS TAKEN TO A DEALER WHICH CONFIRMED THAT THE CHASSIS WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457158May 2, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME WAS SEVERELY CORRODED, HAD HOLES IN IT, AND WAS SEPARATING FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS GOING TO FURTHER INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452584March 21, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE WHEN THE MECHANIC ADVISED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE VIN QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,500 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452199March 19, 2012
STEERING, SUSPENSION, WHEELS
2002 TOYOTOA TRUCK, LOST CONTROL AND HIT MY FORD S/W, TRUCK WAS ON RECALL FOR BALL/JOINTS , BOTH ME AND WIFE WAS HURT BY THIS UN INSURED DRIVER, DRIVER WAS CITED FOR WRONG TURN INTO MY LANE, I LOST BOTH MY CAR AND MY HEALTH, WHAT CAN I DO TO RECOVER DAMAGES FROM A UNINSURED TRUCK AND DRIVER? *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10451134March 12, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC STATED TO THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE FRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED IT WAS CAUSED BY SCALING AND NOT RUSTING THERE FOR THEY WOULD NOT COVER THE REPAIRS. THE DEALER REFUSED TO PROVIDE A LETTER STATING THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447247February 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION. THE DEALER DETERMINED THAT THERE WAS RUST ON THE LEAF SPRINGS AND STATED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436603November 21, 2011
SUSPENSION
WHILE DRIVING AWAY FROM MY HOUSE AT 5MPH, AT NIGHT IN THE RAIN, APPROXIMATELY 200 FEET FROM MY DRIVEWAY AND JUST AFTER A SPEED BUMP, I HEARD AND FELT A LOUD NOISE, LIKE DRIVING OVER A CONCRETE BLOCK. I STOPPED THE TRUCK AND USING A FLASHLIGHT SAW THAT THE WHEEL WAS BENT AT AN ANGLE AND THE LOWER BALL JOINT WAS COMPLETELY SHEARED OFF. HAD TO CALL A TOW TRUCK TO GET IT OUT OF THE ROAD AND BACK TO OUR DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415925July 27, 2011
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION
2002 TOYOTA TACOMA. CONSUMER STATES IN 2010 WHILE BACKING OUT OF THE BACKYARD, THE LEFT WHEEL AXLE BROKE *TGW THE CONSUMER STATED THE EXACT SAME THING HAPPENED ON JULY 1, 2011, ONLY IT HAPPENED ON THE OPPOSITE SIDE. THE CONSUMER STATED THE TIRE TWISTED AND THE TRUCK SKIDDED INTO ONCOMING TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408788June 24, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE EXAMINED WHEN HE WAS INFORMED THAT THE FRAME UNDER THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 09/02/11*LJ UPDATED 2/9/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399426May 7, 2011
POWER TRAIN:MANUAL TRANSMISSION
RUSTED OUT REAR DIFFERENTIAL - 2002 TOYOTA TACOMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386248March 2, 2011
STRUCTURE:FRAME AND MEMBERS
THE SECOND TOYOTA TACOMA I HAVE OWNED IN ONE YEAR FAILED ON 02/28/2011. BOTH FRAMES FAILED DUE TO RUST. BOTH PROBLEMS WERE DISCOVERED DURING A ROUTINE OIL CHANGE. TOYOTA BOUGHT BACK THE FIRST TRUCK LAST SUMMER, SO I DECIDED TO BUY ANOTHER LATER MODEL TACOMA. THE SECOND TACOMA PROBLEM OCCURRED ON A LIFT AT AUTO CHOICE IN DERRY NH. THE TRUCK BENT IN HALF WHEN THE LIFT WAS RAISED. THE MECHANIC HAS BEEN IN BUSINESS FOR 30 YEARS AND HAD NEVER SEEN SUCH A THING. LUCKILY, HE WAS NOT UNDER THE TRUCK AND FORTUNATELY I WAS NOT DRIVING THE TRUCK FOR MY FRAME REPLACEMENT APPOINTMENT THE NEXT DAY. IRA TOYOTA TOWED THE VEHICLE AND GAVE ME A LOANER. I AM TOLD THAT THEY WILL REPLACE THE ENTIRE FRAME . IN TALKING TO MY FATHER, MECHANIC FRIENDS AND LEGAL FRIENDS AN ISSUE KEPT COMING UP - IF THE FRAME IS THAT CORRODED, IT WOULD FOLLOW THAT PARTS ATTACHED TO THE FRAME WOULD BE CORRODED AS WELL. THIS PRESENTS AN ALARMINGLY SERIOUS SAFETY PROBLEM. I WOULD ADD THAT THERE SHOULD BE AN IMMEDIATE INVESTIGATION INTO THE SAFETY OF THIS PROCEDURE AS WELL AS A MEDIA REQUIREMENT MADE THAT TOYOTA RUN ADVERTISEMENTS ON TV, RADIO AND PRINT WARNING THE PUBLIC ABOUT THIS SERIOUS ISSUE. MY TRUCK LOOKS IMMACULATE AND HAS BEEN WELL MAINTAINED. HAD I NOT DONE AN OIL CHANGE, THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. I CAN THINK OF NO OTHER COMPONENT IN A MOTOR VEHICLE THAT IS MORE IMPORTANT THAT THE FRAME, IT HOLDS EVERYTHING TOGETHER AND SUPPORTS EVERYTHING. THIS ISSUE NEEDS IMMEDIATE ATTENTION. IRA TOYOTA IS THE CURRENT LOCATION OF THE VEHICLE 603-657-2422. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383835February 17, 2011
SERVICE BRAKES, HYDRAULIC
ABS LIGHT CAME ON WENT OFF THEN CAME BACK ON AND STAYED ON. TOYOTA TOOK THREE HOURS TO FIGURE IT OUT. ABS CONTROL MODUAL ( ABS CPU )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379131January 25, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 TOYOTA TACOMA. CONSUMER STATES AS HE ATTEMPTED TO MAKE A RIGHT TURN, THE FRONT END OF THE VEHICLE FELL APART WHILE DRIVING. AXLE DUG INTO THE STREET CAUSING THE BALL JOINTS TO SEPARATE FROM THEIR KNUCKLE SLEEVES. SUSPENSION FELL APART DAMAGING THE VEHICLE. *KB THE CONSUMER STATED THE ONLY THING HOLDING THE TIRE TO THE VEHICLE WAS THE BRAKE LINE. THE CONSUMER WAS ADVISED HIS VEHICLE IDENTIFICATION WAS NOT A PART OF THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376779January 15, 2011
STRUCTURE:FRAME AND MEMBERS
SEVERELY RUSTED FRAME AND UNDERCARRIAGE COMPONENTS. INCLUDING THE GAS TANK SKID PLATE, HAD TO REPLACE REAR BUMPER ALREADY AS WELL. ALSO HAD TO WIRE UP THE SKID PLATE SO IT WON'T FLY OFF INTO SOMEONE'S WIND SHIELD. BROUGHT IT TO A DEALER IN MARCH AND THEY INSPECTED IT AND SAID ALL IT NEEDED WAS PAINT, SO THEY PAINTED IT. NOW JUST 8 MONTHS LATER AND THE SKID PLATE IS ABOUT TO FALL OFF! JUST WAITING FOR MY BRAKES TO FAIL SOME DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372336December 24, 2010
SUSPENSION:FRONT, SUSPENSION
THE BALL JOINTS AND SUSPENSION ON MY 2002 TOY TACOMA FELL APART WHILE MAKING A ROUTINE TURN ONTO MY STREET! THE BALLJOINTS SEPARATED AND THE FRONT AXLE DUG INTO THE STREET, THE ONLY THING HOLDING THE WHEEL TO THE VEHICLE WAS THE BRAKE LINE! HAD THIS HAPPENED 5 MINUTES EARLIER IT WOULD HAVE BEEN ON THE FREEWAY DOING 65 MPH INSTEAD OF IN A RESIDENTIAL TRACT DOING 20 MPH! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Tacoma