Toyota Sienna Service Bulletins (2016)
291 manufacturer communications on file.
- June 19, 2019•Document ID: 10162784Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM; EQUIPMENT
- Mfr Comm. #:
- ZKE_Toyota POL19
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryCustomer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162783Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- ZKE_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162782Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- ZKF_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162781Service Bulletin/Repair InstructionsSTRUCTURE:BODY; STRUCTURE
- Mfr Comm. #:
- ZKF_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162780Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- ZKJ_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Refer to Customer Confidence Program ZKI for comprehensive information on the class action settlement and its other elements.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162779Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- ZKI_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162778Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- ZKI_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162777Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- ZKI_Region Lette
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryRegion Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162776Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- ZKI_Dealer Email
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162775Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- ZKI_Region Email
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryRegion Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162772Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- T-SB-0141-18_Rev
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryTSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated, causing the power slide door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162771Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- T-SB-0069-19
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance. Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162770Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM; EQUIPMENT
- Mfr Comm. #:
- T-SB-0068-19
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. This condition may be caused by a broken fuel lid door hinge. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162769Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- T-SB-0067-19
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to address this condition.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162768Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- T-SB-0066-19
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this bulletin to address this condition.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162766Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- ZH5_Toyota POL17
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryCustomer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162765Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- ZH5_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162764Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- ZH4_Toyota POL17
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryCustomer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
Associated Products (8)Associated Documents - June 19, 2019•Document ID: 10162763Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- ZH4_Dealer Packa
- Date Added:
- July 15, 2019
- Manufacturer:
- TOYOTA
SummaryDealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the sliding door front lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
Associated Products (8)Associated Documents - April 30, 2019•Document ID: 10159739Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- T-TT-0442-17_Rev
- Date Added:
- May 13, 2019
- Manufacturer:
- TOYOTA
SummaryTT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
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