Toyota Sequoia Complaints (2004)

380 consumer complaints on file.

#10930143December 6, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS UNSAFE TO BE DRIVEN AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929625December 2, 2016
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THE VSC TRAC VSC OFF SENSOR AND BRAKE LIGHT COMING ON, WHILE DRIVING ON THE FREEWAY HIGHWAY US26. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927669November 23, 2016
STRUCTURE:BODY
TOTALLY RUSTED FRAME. UNSAFE TO DRIVE. NEVER RECEIVED A NOTICE TO REPLACE A FRAME. CAMPAIGN ENDED ON JULY 2014 . NOW I STUCK WITH UNSAFE VEHICLE WHICH STILL HAS OVER 100,000 MILES TO DRIVE. THERE SUPPOSE TO BE ANOTHER ACTION TO REPLACE THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917592October 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE ABS, VSC, FOUR WHEEL DRIVE, AND OTHER BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO CONTACTED THE DEALER REGARDING THE CODES THAT APPEARED DURING THE DIAGNOSTIC TEST. THE DEALER WAS UNSURE OF WHAT THE CODES INDICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,400. UPDATED 12/21/16*LJ UPDATED 06/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897191August 19, 2016
STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE INSPECTED DUE TO EXCESSIVE RUST ON THE FRAME. THE CONTACT CALLED A LOCAL DEALER WHO REFERRED HIM TO THE MANUFACTURER, BUT WAS NOT PROVIDED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE FAILURE MILEAGE WAS 149,525. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892855August 3, 2016
STRUCTURE:BODY
THE FRAME ON OUR 2004 SEQUOIA HAS FAILED ITS INSPECTION DUE TO BEING VERY RUSTY AND HAVING MULTIPLE PERFORATIONS. WE HAVE BEEN INFORMED THAT IT IS NO LONGER SAFE TO DRIVE UNTIL REPAIR OR REPLACEMENT OF THE FRAME OR PORTIONS OF THE FRAME HAS BEEN COMPLETED. I SPOKE WITH MULTIPLE PEOPLE WITH TOYOTA WARRANTY CLAIMS, THEY HAVE REFUSED TO ASSIST US WITH GETTING A NEW FRAME. THEY CLAIM THEIR LIMITED SERVICE CAMPAIGN ON THE FRAME HAS ENDED AND THEY ARE NOT ABLE TO ASSIST AT THIS TIME. THEY SAID THEIR MANAGERS DO NOT ACCEPT PHONE CALLS. SO I HAVE A DECADE OLD SEQUOIA WHICH IS UNSAFE TO DRIVE. SHAME ON TOYOTA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888484July 25, 2016
ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT COME ON. ALONG WITH 2 OTHER LIGHTS. THIS HAS OCCURRED OVER 10 TO 12 TIMES SINCE OWNING THIS SUV. EACH TIME IT IS NOTED ON MY PAPER WORK NO LEAKS FOUND AND GAS CAP REPLACED. I HAVE SPENT EACH TIME ON A AVERAGE $578 AT LEAST FOR A GAS CAP AFTER THEY HAVE CHECKED OUT THE CAR. I EVEN HAD THIS PROBLEM WHEN THE CAR WAS UNDER WARRANTY BUT OF COURSE NO CHARGE THEN. I NOTICE OTHER TOYOTA VEHICLES HAVE RECALL ON THIS CHECK ENGINE LIGHTS. I THINK THE SEQUOIA SHOULD GET INCLUDED IN THIS IT IS THE SAME THING. I CAN ONLY IMAGINE HOW MUCH MONEY OWNERS OF THESE SUVS HAVE PAID OUT BECAUSE OF THIS. I NOTICE THIS CHECK ENGINE LIGHT CAME ON AFTER I PUT GAS IN. THE LIGHT WILL NOT GO OFF UNTIL YOU TAKE IN IT IN TO THE DEALERSHIP WHO THEN CHARGES YOU THE $578 OR MORE IT SIMPLY RIPPING THE CONSUMER OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886223July 20, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE TO ADD MY VOICE TO THE CROWD. THE VSC TRAC, VSC OFF, AND ABS BRAKE WARNING LIGHTS COME ON INTERMITTENTLY. LOSES POWER. TOYOTA WANTS $1500+ TO REPLACE A COMPUTER AND THEY DON'T GUARANTEE A FIX. THIS PROBLEM OCCURS WHILE ON THE ROAD AND SOMETIMES AFTER JUST STARTING IT UP IN THE DRIVEWAY. IT'S A KNOWN ISSUE THAT TOYOTA SHOULD FIX..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884697July 13, 2016
ELECTRONIC STABILITY CONTROL (ESC)
VSC TRAC, VSC OFF AND CHECK ENGINE LIGHTS COME ON AND WILL NOT GO OFF. HAVE HAD THIS HAPPEN BEFORE YEARS AGO. SEARCHED AND THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED. LIGHTS CAME AS VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882558July 5, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS AND TRAC LIGHTS CAME ON WHILE DRIVING APPROX. 65 MPH. ALARM TONE STARTED, AND CAR SLOWED WITH A PULSATING BRAKING ACTION. AFTER A SHORT TIME ALARM STOPPED AND BRAKING ACTION STOPPED. VERY SCARY...AFRAID TO DRIVE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876808June 27, 2016
SUSPENSION, WHEELS, UNKNOWN OR OTHER
THE ENTIRE FRAME IS RUSTING INCLUDING THE REAR DIFFERENTIAL, SUSPENSION AND OTHER STRUCTURAL COMPONENT. THE DEALER SPRAYED ON A LIQUID TAR BUT NOW THAT IS FALLING OFF WITH THE RUST WHICH WAS SPRAYED OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875891June 22, 2016
SERVICE BRAKES, ENGINE, SEAT BELTS
THE DRIVER SEAT BELT WONT GO IN SO I CANT WEAR A SEATBELT , THE VSC TRAC AND CHECK ENGININE LIGHT GOES OFF AND ON AND THE BRAKES SLIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864680May 12, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
VSC TRACK SENSOR AND ENGINE CHECK LIGHTS CAME ON WHILE DRIVING AT 40 MPH IN THE CITY. I HAVE NOTICED IN THE PAST TWO MONTHS THAT WHEN I SLOW TO MAKE A TURN THE BREAKS LOCK UP AND GRIND, BUT NOT ALWAYS. THE SAFETY BREAK IS ALSO ON. I HAVE READ THAT WHEN THE VSC LIGHTS DO COME ON THAT YOU CANNOT GO OVER 50 MILES AN HOUR OR WHEN ON THE HIGHWAY THE CAR WILL SLOW DOWN TO 50 AND CANNOT GO ANY FASTER. I'M AFRAID OF THIS HAPPENING WHEN TRAVELING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863795May 8, 2016
STEERING, SUSPENSION
ME AND MY FAMILY WERE DRIVING SOUTHEAST ON HIGHWAY 280 ON THE FAR RIGHT LANE TRYING TO TAKE JUNCTION 85 GILROY WHEN ALL OF A SUDDEN THROUGH TIRE ON THE FRONT DRIVER SIDE CAME OFF AND THE CAR JUST WAS LIMP ON THAT SIDE AND ALL I CAN SEE WAS SPARKS AND SMOKE MY WHOLE FAMILY WAS TERRIFIED .I WAS TRYING WITH ALL MY STRENGTH TO CONTROL THE CAR AND WITH THE WILL OF GOD I MANAGED TO SAFELY STOP THE CAR .I STEP OUT TO SEE WHAT HAPPENED AND THE TIRE WAS STUCK UNDER THE CAR AND COMPLETELY OF THE JOINT WITH THE BRECKSAME STILL CONNECTED TO THE TIRE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10862731May 3, 2016
AIR BAGS
TAKATA RECALL TOYOTA CUSTOMER SERVICE AND MY LOCAL TOYOTA HAVE BEEN UNABLE TO REMEDY THIS DEFECT IN THE LAST 3 WEEKS NOR CAN THEY TELL ME WHEN THEY MIGHT BE ABLE TO. MY ANSWER IS ALWAYS, "THE PART IS ON BACKORDER". I WAS ALSO TOLD BY TOYOTA CUSTOMER SERVICE THAT MY VEHICLE WAS SAFE TO DRIVE AS LONG AS THERE WAS NO ONE IN THE PASSENGER SEAT, THAT THERE WERE SENSORS THAT WOULD NOT ALLOW IT TO DEPLOY IF THERE WAS NO WEIGHT IN THE PASSENGER. I HAVE SPECIFIC QUESTIONS: 1. ARE THERE SENSORS ON A 2004 MODEL 2. IS MY VEHICLE SAFE TO DRIVE WITH NO ONE IN THE PASSENGER SEAT 3. DOES TOYOTA IN FACT HAVE A PRIORITY SYSTEM SET UP FOR OWNERS WHO LIVE IN HIGH MOISTURE AREAS. 4. IF VEHICLES CAN BE TRADED FROM DEALERSHIP TO DEALERSHIP WHY CAN'S PARTS? I HAVE CONTACTED TOYOTA CUSTOMER SERVICE TWICE (CASE # 1604290026) WHO PUT ME IN CONTACT WITH DEALERSHIP CUSTOMER SERVICE, WHICH SIMPLY TRANSFERRED ME BACK TO THE PARTS DEPARTMENT, WHO AGAIN TOLD ME PARTS ARE ON BACK ORDER, CALL BACK AGAIN. MY FIRST STEP WAS TO CALL THE TOYOTA HOT LINE FOR THE RECALL, CONFIRM DEALERSHIP HAD PART, AND SCHEDULE TO GET IT REPAIRED. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THEY DID NOT HAVE THE PART. SIMPLY PUT, IS MY VEHICLE SAFE TO DRIVE BECAUSE I HAVE MADE EVERY EFFORT TO GET THE REPAIR ACCOMPLISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862314April 30, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I AM THE ORIGINAL OWNER OF THIS VEHICLE, IT CURRENTLY HAS 155,600 MILES ON IT. I HAVE BEEN VERY HAPPY WITH TOYOTA AND THIS VEHICLE UNTIL MY RECENT INCIDENTS INVOLVING INABILITY TO STOP WHILE AT SLOW SPEEDS, FOLLOWED BY A LOUD NOISE AND SHAKING AND THREE LIGHTS ILLUMINATE WHEN THIS OCCURS: BRAKE, VSC, AND TRAC CONTROL. AFTER READING THE MANY REPORTS, I REALIZE THAT THIS IS QUITE COMMON AND AM UPSET THAT TOYOTA HAS DONE NOTHING ABOUT IT! I HAD MY CAR TOWED TO THE DEALER AFTER THE FIRST INCIDENT AS IT WAS SO FRIGHTENING THAT I WOULD NOT DRIVE IT. THE SENSORS WERE NO LONGER ON AND TOYOTA TOLD ME THERE WAS NOTHING WRONG (MY FRONT BRAKES AND ROTORS WERE REPLACED BY THEM A FEW MONTHS PRIOR). IT HAPPENED AGAIN A FEW WEEKS LATER, THIS TIME I TURNED THE CAR OFF AND BACK ON AND GOT THE LIGHTS TO GO OFF, THEN I DROVE IT DIRECTLY TO MY MECHANIC. HE FOUND THREE ERROR CODES ASSOCIATED WITH THE ABS SYSTEM. HE SAID IT'S EXPENSIVE TO REPLACE SO HE RESET THE SYSTEM AND WE DECIDED TO SEE IF THAT WORKS. NOW, A WEEK OR SO AFTER THE RESET, IT HAPPENED TO ME AGAIN IN TRAFFIC. AFTER READING ALL OF THE OTHER VERY SIMILAR REPORTS, I NO LONGER FEEL SAFE TO DRIVE MY CAR! PLEASE MAKE TOYOTA BE RESPONSIBLE FOR THEIR NEGLIGENCE TO THEIR CUSTOMER'S SAFETY! I FOUND REPORTS ON THIS DATING BACK TO 2004 AND I KNOW THERE WAS A RECALL DONE ON THE 2003 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850861March 21, 2016
STEERING, SUSPENSION, WHEELS
LAST WEEK, (3/17/16) MY NEIGHBOR WAS TAKING HER THREE CHILDREN TO SCHOOL IN HER 2004 TOYOTA SEQUOIA. SHE WAS TRAVELING ON A NEW ROAD AT APPROXIMATELY 30 MPH WHEN THE FRONT END OF THE VEHICLE DROPPED ON DRIVER'S SIDE. SHE THOUGHT SHE HAD A FLAT TIRE SO SHE STEERED TO THE SIDE OF THE ROAD. IT APPEARS THE DRIVER'S SIDE, LOWER BALL JOINT FAILED (SEE PHOTOS). I CALLED HENDRICK TOYOTA OF APEX, NC AND TALKED WITH MR. JOHN SPECHT (919-335-1678). HE CHECKED THE VIN AND SAID THE LOWER BALL JOINTS HAD A RECALL AND WERE CHANGED ON AUG. 15, 2007. HE ALSO SUGGESTED I CONTACT TOYOTA TO REQUEST THEIR ASSISTANCE TO COVER THE COST TO REPAIR THE VEHICLE (CASE NO.[XXX]). HE ADVISED THE VEHICLE BE BROUGHT IN FOR THE AIRBAG RECALL TOO. VEHICLE WAS TOWED HOME ON A DOLLY TO PREVENT ANY DAMAGE TO THE TRANSMISSION. THE VEHICLE HAS 215,444 MILES AND WAS NOT USED FOR OFF-ROAD DRIVING. THE VEHICLE RECENTLY PASSED STATE INSPECTION WITH NO PROBLEMS NOTED ABOUT THE FRONT END. IF THE LOWER BALL JOINTS WERE ALREADY REPLACED IN A RECALL (2007) WHAT DID THEY REPLACE THEM WITH, AND HOW DID THEY CORRECT THE PROBLEM? THIS FAILURE COULD HAVE CAUSED A DEADLY ACCIDENT AT HIGHER SPEED. WHEN A LOWER BALL JOINT BREAKS, THE DRIVER CAN ONLY STEER WITH ONE WHEEL.[XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10849742March 15, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
TOOK MY 2004 TOYOTA SEQUOIA FOR SERVICE AT IRA TOYOTA OF DANVERS MASSACHUSETTS ON 9/13/2012. WAS NOTIFIED THAT A RECALL REGARDING FRAME RUST WAS ALSO AVAILABLE AND THE FRAME NEEDED TO BE INSPECTED. NEVER RECEIVED A LETTER IN THE MAIL AND THEY INFORMED ME IN PERSON WHILE AT SERVICE THAT THEY WILL COAT THE FRAME IN CRC COMPOUND. NEVER EVEN SAID IF IT WAS BAD ENOUGH (WHICH THE PHOTOS SHOW) THAT THEY WILL REPLACE THE FRAME. THEY DID REPLACE THE SPARE TIRE CARRIER DUE TO RUST. A FEW YEARS PRIOR TO 2012, PAYED 950$ AT A LOCAL BODY SHOP TO HAVE THE VEHICLE COATED IN AN ANTI RUST PROTECTION, STILL DID NOT HELP. HAVE HAD A HUGE ISSUE WITH RUST DEVELOPMENT SINCE BUYING THE CAR BRAND NEW FROM IRA TOYOTA OF DANVERS IN 2004. SINCE THE CRC WAS DONE, IT HAS CHIPPED AWAY, RUST IS STILL VERY PREVALENT ON FRAME/ALL OVER THE VEHICLE. HAVE LOST MY FRONT SKID PLATE WHILE TRAVELING DUE TO RUST, EXHAUST, CATALYTIC CONVERTER, MULTIPLE O2 SENSORS, HEAT SHIELD, BACKING PLATE, FRONT CALIPER, REAR GATE HINGES, ETC. OPENED UP A COMPLAINT WITH TOYOTA CORPORATE. SAID THAT THEY CAN DO NOTHING AND THE CRC ISN'T NECESSARILY GOING TO SOLVE THE PROBLEM, ALL OTHER ISSUES MUST BE DEALT WITH DIRECTLY BY THE OWNER. EXTREMELY UNHAPPY AND FEEL VERY UNSAFE IN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839276March 1, 2016
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE TRACTION LIGHT REMAINED ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE TRACTION CONTROL, BRAKE, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE FOR THE BRAKE CONTROL MODULE NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND GAVE THE CONTACT A REFERENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811889December 23, 2015
AIR BAGS
TAKATA RECALL. I RECEIVED THE RECALL NOTICE AROUND JUNE OR JULY OF THIS YEAR. I SCHEDULED THE REPAIR WITH OUR LOCAL TOYOTA DEALERSHIP. THEY GAVE US THE DATE TO BRING IT IN. MY WIFE TOOK OFF FROM WORK AND TOOK THE CAR AND THEN THEY DID NOT HAVE THE REPAIR PARTS IN STOCK AND SAID WE WOULD HAVE TO RESCHEDULE. I AM OFF WORK FOR THE REST OF YEAR FOR HOLIDAYS SO THIS MORNING I CALLED TO RESCHEDULE AND NOW THEY TELL ME THEY ONLY HAVE ONE TECH WHO CAN DO THE REPAIR AND HE IS OFF UNTIL JAN 15TH. NOW IF THIS IS AN URGENT SAFETY RECALL AND NO ONE SHOULD RIDE IN THE PASSENGER SEAT, PLEASE EXPLAIN TO THE TOYOTA DEALERS WHAT URGENT SAFETY RECALL MEANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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