Toyota Sequoia Complaints (2003)
672 consumer complaints on file.
- #11218072June 5, 2019STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. WHILE WASHING THE VEHICLE, THE CONTACT NOTICED SEVERE RUST ON THE FRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217696June 4, 2019STRUCTURE:BODY
TWO WEEKS AGO WE WERE TOLD THAT THE FRAME HAD RUSTED THROUGH AND THE CAR WAS UNSAFE TO DRIVE. AFTER DOING RESEARCH WE FOUND OUT THAT TOYOTA HAD A LIMITED FRAME REPAIR OFFER BUT WE MISSED THE DEADLINE. WE WERE NEVER TOLD BY TOYOTA OR THE DEALERSHIP SERVICE TEAM ABOUT THE RECALL OR THE DAMAGE TO OUR TRUCK. WE HAD OUR CAR SERVICED AT THE DEALERSHIP NUMEROUS TIMES. THE MECHNIC THAT TOLD US ABOUT THE RUST TOLD US IT WAS DANGEROUS TO DRIVE. THE TRUCK ONLY HAS 120K MILES AND WE ARE THE ORIGINAL OWNERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217832June 4, 2019STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT TOOK THE VEHICLE TO DAVENPORT TOYOTA (LOCATED AT 1501 E 53RD ST, DAVENPORT, IA 52807, (563) 391-4106) FOR A NOISE THAT WAS COMING FROM THE CHASSIS WHILE DRIVING. THE DEALER DIAGNOSED THAT THE FRAME WAS BADLY CORRODED THROUGH. THE VEHICLE WAS NOT REPAIRED. THREE HOURS AFTER LEAVING THE DEALER, WHILE DRIVING 55 MPH, THE FRAME FRACTURED AND THE REAR OF THE VEHICLE SHOOK VIOLENTLY LEFT AND RIGHT. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT DROVE THE VEHICLE SLOWLY TO HIS RESIDENCE. ONCE THE CONTACT ARRIVED HOME AND LOOKED UNDERNEATH THE VEHICLE, HE NOTICED THAT THE REAR PASSENGER SIDE WAS COMPLETELY CORRODED THROUGH. THE CONTACT STATED THAT THERE WAS NO COATING ON THE FRAME, WHICH CAUSED THE METAL TO CORRODE BADLY. THE VEHICLE WAS TAKEN BACK TO DAVENPORT TOYOTA WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE FRAME WAS CORRODED THROUGH AND THERE WAS NO RESOLUTION FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217870June 4, 2019STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION WITH AT LEAST THREE SPOTS ALONG THE BOTTOM OF THE FRAME NEAR THE WELDS. DUE TO THE FAILURE, THE CONTACT WAS UNCERTAIN IF THE FRAME WOULD FRACTURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN ANY FRAME RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11206591May 9, 2019SERVICE BRAKES
I HAVE HAD PERSISTENT PROBLEMS WITH THE FRONT BRAKES ROTORS WARPING. NEW ONES DO NOT LAST VERY LONG BEFORE THEY WARP. MY VEHICLE HAS APPROXIMATELY 155,000 MILES. MY I HAVE ASKED MY TRUSTED SERVICE MECHANICS TO USE TOYOTA PARTS. THE DEALERSHIP PARTS DEPARTMENT TOLD MY MECHANICS THAT THEY DO NOT RECOMMEND REPLACING THE ROTOR WITH A THE ORIGINAL TOYOTA PART AS THEY HAVE BEEN WARPING. THEY RECOMMEND UP SIZING THE ROTORS, WHICH IS WHAT TOYOTA HAS DONE ON SOME VEHICLE. I HAVE TALKED TO A TOYOTA SERVICE DEPARTMENT ABOUT REPLACING THE FRONT ROTORS AND BRAKES. THEY GAVE ME A QUOTE BUT SAID THEY WOULD NOT GIVE ANY WARRANTY ON BRAKES. I TALKED TO TOYOTA'S 800 NUMBER THEY SAID THERE WERE NO RECALLS OR ELIGIBLE UPGRADES AND THAT MY VEHICLE WAS NOT PART OF THE CAMPAIGN THEY HAD FOR THE BRAKES. THEY WOULD NOT ELABORATE IF ANY OF THE 2003 SEQUOIAS WERE PART OF THE CAMPAIGN. THEY GAVE ME A CASE NUMBER. MY PRIMARY CONCERN IS THAT THE BRAKES OR BRAKE COMPONENTS ARE UNDERSIZED WHICH IS MANIFESTED BY THE REPEAT WARPING OF THE ROTORS. THE UNDERSIZED BRAKES COULD BE A HAZARD UNDER CERTAIN CIRCUMSTANCES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11196212April 15, 2019SUSPENSION, UNKNOWN OR OTHER
THE FRAME ON THE CAR IS RUSTING AWAY WITH ONLY 40K MILES ON IT. IT WAS GARAGE KEPT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11196223April 15, 2019STEERING, SUSPENSION, WHEELS
"BALL JOINT FAILURE" WHILE TRAVELLING DOWN FREEWAY AT 35-40 MPH THE PASSENGER FRONT TIRE HAD COME OFF AND CAUSED THE VEHICLE TO DROP. LOST STEERING, BRAKES AND ANY CONTROL OF THE VEHICLE AT THIS TIME. THE VEHICLE SKID INTO THE GUARD RAIL SPINNING IT AROUND AND SLIDING UNTIL IT CAME TO A STOP. THE ARM CAME DIRECTLY OFF THE VEHICLE AND IS STILL ATTACHED TO THE WHEEL.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11196566April 15, 2019STRUCTURE:BODY, UNKNOWN OR OTHER
THE TRUNK LATCH/HANDLE/LOCK. I HAVE HAD IT REPLACED 3 TIMES BY A TOYOTA DEALERSHIP. THERE'S IS CLEARLY A MANUFACTURE DEFECT AND THERE'S NEEDS TO BE A RECALL. THE LAST TIME THE TOYOTA DEALERSHIP I. AUSTIN TEXAS REPLACES IT I HAD A 12 MONTH WARRANTY. IN EXACTLY 14 MONTHS THE SAME THING OCCURRED AGAIN! THIS IS RIDICULOUS TO SAY THE LEAST AND I AM TIRED OF PAYING 600 (PARTS/LABOR) TO REPAIR, WHEN TOYOTA IS AWARE OF THE PROBLEM! NOTE: WHEN THE HANDLE BREAKS THERE IS NO ACCESS TO THE SPARE TIRE BECAUSE YOU HAVE TO LIFE THE TRUNK TO ACCESS THE SPARE TIME. I HAVE HAD MY VEHICLE TOWED TWICE SCORN TIRE ISSUES BECAUSE THE SPARE COULD NOT BE ACCESSED. THE LAST OCCURRENCE I WAS STRANDED ON SIDE OF THE ROAD AT 2AM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11195390April 10, 2019STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE FRONT AND REAR PARTS OF THE FRAME. THE CONTACT STATED THAT THE RUST COULD CAUSE THE FRAME TO FRACTURE. ARLINGTON TOYOTA (2095 N RAND RD, PALATINE, IL 60074, (847) 485-1200) INDICATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER CAMPAIGN, BUT THE CONTACT WAS NOT NOTIFIED. THE DEALER STATED THAT THE STATUTE HAD EXPIRED TO PROVIDE A REMEDY. THE DEALER AND THE MANUFACTURER EXPECTED THE CONTACT TO REPLACE THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER REFUSED TO PROVIDE ASSISTANCE OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 256,000. *BF*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11194392April 7, 2019STRUCTURE:BODY
TAKATA RECALL NEVER INFORMED MY FAMILY ABOUT THE RECALLS FOR THE FRAME ON TOYOTA SEQUIOAS. THEREFORE FOR MORE INVESTIGATION DURING REPAIRS TO MY VEHICLE NOT LONG AGO I SAW HOLES IN MY FRAME AND WAS VERY BAD AND HAD MY WORRIED ABOUT MY VEHICLE. I WAS UNABLE TO TAKE PHOTOS AT THE TIME BUT AM WILLING TO PUT MY VEHICLE ON A LIFT AND TAKE AS MANY PICTURES AS NECESSARY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11182749February 27, 2019AIR BAGS
TAKATA RECALL. RECALL STATES THAT VEHICLE WILL BE REPAIRED AT NO COST TO CONSUMER, DEALERSHIP WILL NOT GIVE ME RIDE HOME OR LOANER AND STATES THAT IT IS A 4.5 HOUR JOB BUT I MUST LEAVE ALL DAY. TOYOTA OF NORTH AMERICA HAS FAILED TO PROVIDE REMEDY! THIS IS THE 3RD TIME THE VEHICLE HAS BEEN RECALLED FOR THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11181559February 21, 2019UNKNOWN OR OTHER
THE HANDLE ON THE TRUNK IS BROKEN AND I AM NOT ABLE TO OPEN THE TRUNK. IT WON'T OPEN WITH THE KEY OR THE REMOTE FOR THE VEHICLE. 2003 TOYOTA SEQUOIA LIMITED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11166700January 13, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY VSC/VTC LIGHTS HAVE BEEN ON SINCE I HAVE OWNED MY VEHICLE. I ALSO HAVE A BRAKE LIGHT THAT COMES ON CONSTANTLY. I AM ONLY ABLE TO RESET THE BRAKE LIGHT BY TURNING OFF MY VEHICLE AND RESTARTING. I HAVE REPLACED ALL 4 ROTORS, CALIPERS AND FUEL LINES MORE THAN 3 TIMES SINCE BUYING THE TRUCK NEW. BRAKE PADS ARE CHANGED IN THE FRONT TIRES CONTINUOUSLY! THERE IS A SERIOUS PROBLEM WITH THE BRAKE SYSTEM IN THIS TRUCK! I WAS TOLD BY MANY MECHANICS THAT THE ONLY WAY TO GET THE SKID CONTROL / TRACTION CONTROL LIGHTS TO TURN OFF IS TO HAVE TOYOTA FIGURE OUT WHAT IS WRONG WITH THE BRAKE SYSTEM IN THE SEQUOIA'S. ALSO, I BELIEVE THERE SHOULD BE ANOTHER WAY TO OPEN THE BACK HATCH TO THIS VEHICLE OTHER THAN THE PLASTIC HANDLE ON THE OUTSIDE WHICH BREAKS REPEATEDLY!! IF THERE WERE AN EMERGENCY ON THE INSIDE OF THE TRUCK AND THE ONLY EXIT WERE THE REAR OF THE VEHICLE, THERE IS NO WAY TO OPEN THE REAR TAIL GATE FROM INSIDE!!! ONCE THAT STUPID PLASTIC HANDLE ON THE OUTSIDE OF THE VEHICLE BREAKS, YOU CANNOT OPEN THE REAR HATCH ON THE SEQUOIA!! IT BECOMES A DEATH TRAP IN THE THIRD ROW SEATING AREA!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11152047November 16, 2018STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE CHASSIS ON THE VEHICLE WAS RUSTED OUT AND THE FRAME WAS FRACTURED. THE VEHICLE WAS DRIVEN TO HUDSON TOYOTA (599 NJ-440, JERSEY CITY, NJ 07305, (201) 942-1156) AND THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THERE WERE NO RECALLS TO COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11150802November 11, 2018STRUCTURE:BODY
MY TOYOTA SEQUOIA 4X4 LIMITED HAS ABOUT 230000 MILES. I WAS DRIVING THIS VEHICLE DOWN THE HIGHWAY AND SLOWED DOWN TO TAKE A TURN AND HEARD A LARGE "THUNK". I THEN CONTINUED TO DRIVE AND LATER AS I GOT UP TO ABOUT 60 VEHICLE STARTED SHAKING VIOLENTLY. I PULLED OVER AND CHECKED UNDER HEATH AND THE FRAME HAD SEPARATED DUE TO RUST AT THE STABILIZER BAR FOR THE REAR PASSENGER SIDE FRAME. I WAS GOING TO DRIVE IT TO THE DEALERSHIP AND UPON FURTHER INSPECTION THE FRAME IS JUST RUST FOR THE FULL REAR SECTION OF THE FRAME AND HAS LARGE HOLES DUE TO RUST. IT IS DEFINITELY UNSAFE TO DRIVE. I FOUND OUT THAT IT HAD EXTENDED WARRANTY TO COVER THIS ISSUE TILL 2014. I REACHED OUT TO TOYOTA AND THEY SAID THERE IS NOTHING THEY CAN DO. TOYOTA KNEW THERE WAS AN ISSUE. I WAS UNABLE TO GET ANY HELP. I JUST PURCHASED THE VEHICLE IN MAY 2018 FROM A PRIVATE PARTY AND TOYOTA TOLD ME THAT THE RISK I TAKE PURCHASING PRIVATE PARTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11140666October 16, 2018UNKNOWN OR OTHER
WHILE DRIVING IN NORMAL, DRY CONDITIONS ON PUBLIC ROADWAY, THE FRAME OF THIS 2003 SEQUOIA BROKE. THE AFFECTED AREA IS WHERE THE LOWER REAR CONTROL ARM FROM THE BACK AXLE JOINS THE MAIN VEHICLE FRAME. THE VEHICLES ROCKED VIOLENTLY FROM SIDE TO SIDE AND VERGED ON BEING UNCONTROLLABLE. NO INJURIES OCCURRED DURING THE EVENT BUT THERE WAS A POTENTIAL FOR SEVERE INJURY OR DEATH. UPON CLOSER INSPECTION AND RESEARCH THE MAIN FRAME OF THE VEHICLE IS ALMOST COMPLETELY COMPROMISED FROM CORROSION. AFTER TOYOTA WAS CONTACTED, OWNER WAS TOLD VEHICLE HAD "RUST TREATMENT" IN 2013, NO FURTHER CUSTOMER SUPPORT OFFERED. THESE VEHICLES ARE DEFINITELY UNSAFE AND THE CORROSION TREATMENT HAS ONLY GIVEN OWNERS A FALSE SENSE OF SECURITY. OPERATION OF THESE "RUST PROTECTED" VEHICLES LEAVES OWNERS FACING UNSEEN RISK OF INJURY OR DEATH FROM FRAME FAILURE. THESE VEHICLES SHOULD BE REPAIRED OR REMOVED FROM SERVICE TO PROTECT THE GENERAL PUBLIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11140338October 15, 2018ELECTRONIC STABILITY CONTROL (ESC)
MY 2003 SEQUOIA GOT VSC OFF, VSC TRAC, AND BRAKE INDICATIONS IN THE COCKPIT AGAIN SINCE THE PROBLEM WAS FIXED BY REPLACING THE SENSORS AT DEALER FEW YEARS AGO. VERY DISAPPOINTING. I DON'T KNOW IF TOYOTA HAS EVER SINCE RECALL IN 2010.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11121297August 21, 2018SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
VSC, CHECK ENGINE, BRAKE LIGHTS KEEP COMING ON. NO TRACTION CONTROL WHEN BUTTON PUSHED. DRIVING HIGHWAY SPEED TRACTION CONTROL BEEPS WHEN NOT EVEN APPROPRIATE. HAVE HAD SEVERAL TIMES TRYING TO BRAKE, NO BRAKES LIGHT COMES ON ALMOST CRASHED DUE TO NO BRAKES! I HAVE RESEARCHED RECALL MY VIN# NOT LISTED. THIS IS RIDICULOUS! UNSAFE! TOYOTA NEEDS TO RECALL MORE VEHICLES. NOT A HAPPY TOYOTA CONSUMER!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112283July 19, 2018ELECTRONIC STABILITY CONTROL (ESC)
VSC AND ABS LIGHTS HAVE BEEN ON AND STABILITY CONTROL IS OFF. THIS HAS BEEN IN THIS STATE FOR SEVERAL YEARS AND I HAVE HAD SEVERAL UNSUCCESSFUL INTERACTIONS WITH TOYOTA REGARDING REPAIRING UNDER THE RECALL. MY CAR WAS MANUFACTURED IN MAY. THE RECALL ONLY COVERS CARS MANUFACTURED THROUGH APRIL. HAVING WORKED IN A TOYOTA PLANT FOR 5 YEARS, I KNOW THAT IT IS VERY POSSIBLE THAT THE DEFECTIVE PARTS COULD BE IN THE PLANT SEVERAL MONTHS PAST APRIL. YESTERDAY, MY BRAKING SYSTEM WAS NOT OPERATING PROPERLY. THE ABS WAS ACTIVATING RANDOMLY, WHEN DRIVING AT SLOW AND HIGHWAY SPEEDS, AND THE CAR WAS NOT REACTING NORMALLY TO THE ACCELERATOR PEDAL.. I TOOK THE CAR TO A MECHANICM. THE TROUBLESHOOTING CODES HAD TO DUE WITH THE STABILITY CONTROL COMPUTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11105222July 2, 2018STRUCTURE:BODY
RUSTED HOLE IN THE FRAME, DRIVER SIDE. PASSENGER SIDE ALREADY HAD WORK DONE TO THE FRAME BY PREVIOUS OWNER. MECHANIC TOLD ME HE WOULD NOT JACK UP THE CAR BECAUSE OF THE HOLE, WAS ADVISED THAT DRIVING THIS CAR IS TOO DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0