Toyota Sequoia Complaints (2004)

380 consumer complaints on file.

#11396706February 17, 2021
STRUCTURE:BODY
REAR HATCH DOOR WOULD NOT CLOSE. HANDLE FAILED DEALER REPLACE LOCK SUB ASSY AND HANDLE ASSY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396707February 17, 2021
STRUCTURE:BODY
FOR THE SECOND TIME IN 4 YEARS FIRST FAILED IN 2010., REAR HATCH DOOR WOULD NOT CLOSE. HANDLE FAILED DEALER REPLACED LOCK SUB ASSY AND HANDLE ASSY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396709February 17, 2021
STRUCTURE:BODY
REAR HATCH DOOR WOULD NOT OPEN. HANDLE FAILED DEALER REPLACE LOCK SUB ASSY AND HANDLE ASSY. THIRD FAILURE IN 8 YEARS, 2010, 2014 AND 2018. PARTS ARE FAILING ABOUT EVERY 4 YEARS. OWNED CAR 6 YEARS BEFORE FIRST FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396711February 17, 2021
STRUCTURE:BODY
REAR HATCH DOOR WOULD NOT OPEN DEALER HAS REPLACED LOCK SUB ASSY AND HANDLE ASSY 3 TIMES IN THE PAST 10 YEARS. THIS IS THE FOURTH FAILURE LATCH HAS, 2010, 2014, 2018 AND 2021. THE FIRST THREE FAILURES OCCURRED ABOUT EVERY 4 YEARS THE CURRENT FAILURE WAS 2 YEARS AND 3 MONTHS. OWNED. CAR 6 YEARS BEFORE FIRST FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365155October 19, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TRAC OFF LIGHT AND VAC TRAC LIGHTS ON ALL THE TIME! GRINDING NOISE WHEN BRAKES APPLIED AT RANDOM TIMES. CAUSE FOR CONCERN! HAVE HAD EVERYTHING REPLACED THAT COULD CAUSE THIS OVER THE PAST 2 YEARS AND STILL HAVING THE SAME ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339199July 13, 2020
STRUCTURE:BODY
MY 2004 TOYOTA SEQUOIA HATCH (LOCK SUS ASSY AND HANDLE ASSY) HAVE FAILED AND BEEN REPLACED ON TWO OCCASIONS. ON 10 JULY 2014 AND 23 NOVEMBER 2018 EACH WERE COSTLY REPAIRS FOR A SIMPLE HANDLE/LOCK THAT WERE POORLY DESIGNED. A DOOR HANDLE AND LOCK SHOULD NOT COST OVER ONE THOUSAND DOLLARS DURING THE LIFE OF THE VEHICLE. AS THE ORIGINAL OWNER AND A LOYAL TOYOTA CUSTOMER I AM DISAPPOINTED WITH QUALITY OF SMALL PART REPLACEMENT JOBS I HAVE HAD TO COMPLETE TO MAINTAIN MY VEHICLE. HATCH DOOR FAILED WITH NO WARNING OR PREVIOUS PROBLEMS SUMMER AND WINTER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339201July 13, 2020
STRUCTURE:BODY
MY 2004 TOYOTA SEQUOIA HATCH (LOCK SUS ASSY AND HANDLE ASSY) HAVE FAILED AND BEEN REPLACED ON TWO OCCASIONS. ON 10 JULY 2014 AND 23 NOVEMBER 2018 EACH WERE COSTLY REPAIRS FOR A SIMPLE HANDLE/LOCK THAT WERE POORLY DESIGNED. A DOOR HANDLE AND LOCK SHOULD NOT COST OVER ONE THOUSAND DOLLARS DURING THE LIFE OF THE VEHICLE. AS THE ORIGINAL OWNER AND A LOYAL TOYOTA CUSTOMER I AM DISAPPOINTED WITH QUALITY OF SMALL PART REPLACEMENT JOBS I HAVE HAD TO COMPLETE TO MAINTAIN MY VEHICLE. HATCH DOOR FAILED WITH NO WARNING OR PREVIOUS PROBLEMS SUMMER AND WINTER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325005May 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHEN TURNING LEFT OR RIGHT, AND AT LOW SPEEDS, VTS IS TURNING ON AND CAUSING THE VEHICLE TO LOSE POWER. THIS HAPPENS WHEN PULLING OUT IN FRONT OF TRAFFIC AND I CANNOT SPEED UP UNTIL THE VEHICLE IS STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321730April 20, 2020
SUSPENSION
I HAVE A 2004 TOYOTA SEQUOIA. THE VEHICLE HAS BEEN WELL TAKEN CARE OF WITH NUMEROUS RECEIPTS TO PROVE IT. UPON FURTHER INSPECTION OF THE VEHICLE, I HAVE OBSERVED A 'ROT' HOLE IN THE REAR PART OF THE FRAME. THE WHOLE IN THE FRAME IS APPROXIMATELY THE SIZE OF A DOLLAR BILL AND SPREADING. THERE ARE OTHER PARTS OF THE FRAME THAT WILL NEED ATTENTION IN THE FUTURE. TOYOTA HAS RECALLED SEQUOIA MODEL YEARS 2005 AND UP AND HAVE NEGLECTED TO INCLUDE THE 2004. IT IS APPARENT THAT THE 2004 SEQUOIA IS SUBJECT TO THE SAME FAULTY FRAME MANUFACTURING AS OTHER MODELS/ YEARS OF NUMEROUS TOYOTA'S. MY VEHICLE HAS APPROXIMATELY 137,600 MILES ON IT. I HAVE MAINTAINED VEHICLES FROM FROM THE 90S THAT HAVE BETTER FRAME CONSTRUCTION THAN MY TOYOTA. I BELIEVE THAT THE FRAME ON MY 2004 SEQUOIA WILL NEED FRAME PATCHES IN THE FUTURE AS WELL AS MANY OTHER METAL COMPONENTS CONNECTED TO THE FRAME REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310022February 19, 2020
AIR BAGS
WHEN TEMPERATURES FALL TO 32 DEGREES F (SOMETIMES HIGHER) OR BELOW AIRBAG LIGHT ILLUMINATES ON 2004 TOYOTA SEQUOIA. WHEN THE CAR IS STARTED THE SRS (AIRBAG) LIGHT ILLUMINATES IN COLD TEMPERATURES. AFTER CAR WARMS UP AND IF THE CAR IS TURNED OFF AND BACK ON SRS LIGHT WILL GO BACK OFF. FOLLOWING AIRBAG CODES ARE STORED IN SRS AIRBAG MODULE (ECU): B1141 B0116 THIS IS A KNOWN PROBLEM BY TOYOTA SINCE 2004 BUT THEY ARE NOT RECALLING THIS PART OR OFFERING REPLACEMENT. AFFECTED PART NUMBER: 89170-0C070 THIS IS ESPECIALLY DANGEROUS SINCE IT DISABLES ALL AIRBAGS. THE ONLY REPAIR OPTION IS TO REPLACE THE AIRBAG ECU THAT HAS BEEN UPDATED. THIS AFFECTS THE FOLLOWING VEHICLES: 2003 - 2004 TOYOTA SEQUOIA 2001 - 2003 TOYOTA HIGHLANDER HERE IS THE OFFICIAL TOYOTA TECHNICAL SERVICE BULLETIN: AIR BAG SYSTEM - MIL ON/DTC'S B1140/B1141 SET ELECTRICAL EL007-04 TITLE: M.I.L. "ON" DTC B1140 & B1141 MODELS: '03 - '04 SEQUOIA MAY 26, 2004 INTRODUCTION UNDER CERTAIN COLD CONDITIONS (APPROXIMATELY 0F /-18C OR BELOW), SOME 2003 AND 2004 MODEL YEAR SEQUOIA VEHICLES EQUIPPED WITH SIDE AIRBAGS MAY EXHIBIT A M.I.L. "ON" CONDITION WITH A DIAGNOSTIC TROUBLE CODE (DTC) B1140 OR B1141 STORED IN THE AIRBAG ECU MEMORY. TO PREVENT A M.I.L. "ON" CONDITION, THE AIRBAG ECU HAS BEEN UPDATED. APPLICABLE VEHICLES ^2003 - 2004 MODEL YEAR SEQUOIA VEHICLES EQUIPPED WITH SIDE AIRBAGS AND PRODUCED BEFORE THE PRODUCTION CHANGE EFFECTIVE VINS SHOWN. MANY PEOPLE ARE AFFECTED BY THIS: HTTPS://WWW.TOYOTANATION.COM/THREADS/AIRBAG-ERROR-LIGHT-WHEN-COLD.369378/ HTTPS://WWW.TOYOTANATION.COM/THREADS/AIR-BAG-LIGHT-FLASHING.229336/ HTTPS://REPAIRPAL.COM/AIR-BAG-LIGHT-DUE-TO-DEFECTIVE-SENSOR-IN-AIR-BAG-SYSTEM-921 HTTPS://WWW.TOYOTANATION.COM/THREADS/BLINKING-AIRBAG-LIGHT-WHEN-VERY-COLD.182500/ MANY MORE PEOPLE ARE AFFECTED IF YOU GOOGLE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306844February 3, 2020
SUSPENSION, UNKNOWN OR OTHER
WE BOUGHT IT IN 2014 WITH 76K AND THE FRAME HAD RECENTLY BEEN COATED. SUPPOSEDLY IT WAS FROM TEXAS, AND WE LIVE IN NORTHERN MINNESOTA. THE FRAME LOOKED GOOD AND SEEMED SOLID, BUT WITHIN A YEAR OR TWO ALL OF THE COATING FELL OFF REVEALING VERY RUSTY METAL. BY 3 YEARS (2017) THERE WERE HOLES IN THE BOTTOM OF THE FRAME MAINLY BEHIND THE FRONT TIRES AREA, AND THE REST OF THE FRAME IS ALSO QUITE RUSTY. I HAD TO REPLACE THE FRONT SWAY BAR END LINKS BUT THEY BROKE SOON AFTER AND KEPT BREAKING WITHIN A FEW MONTHS AFTER REPEATED REPLACEMENT DUE TO EXCESSIVE FRAME MOVEMENT. IT FEELS LESS SAFE WITHOUT A FUNCTIONAL SWAY BAR ATTACHED TO THE FRAME AND HAS MORE BODY ROLL WITH MORE RISK OF ROLLOVER. THE FRAME IS ROTTING FROM THE INSIDE OUT, AND THE RUST IS SPREADING LIKE CANCER IN THE SURROUNDING AREAS UNDERNEATH. THE BODY HAS ALMOST NO RUST AT ALL. I PARKED IT IN THE WINTERS TWICE NOW, HOPING TO BUY TIME. BUT I'M COUNTING THE DAYS THAT IT WILL BE UNSAFE TO DRIVE ANYMORE. I'M NOT EVEN SURE WHEN TO DETERMINE WHEN THAT WILL BE, AND AM HOPING IT DOESN'T HAVE CATASTROPHIC FAILURE AT HIGHWAY SPEEDS LIKE OTHERS HAVE HAD WITH THE EARLIER SEQUOIAS. I BOUGHT THIS FOR MY WIFE AND PAID $16000 CASH FOR IT. WE'VE PUT ON 60K MILES BUT EXPECTED TO GET MANY MORE YEARS OUT OF IT BEING THAT IT IS SO SOLID AND RELIABLE OTHERWISE. THIS FRAME IS HORRIBLE, AND PROBABLY WOULD HAVE SHOWN ITSELF A PROBLEM SOONER, HAD IT NOT BEEN IN TEXAS MOST OF ITS PREVIOUS YEARS. IT IS WRONG THAT THE 01-04 YEARS ARE EXCLUDED FROM THE RECALL THAT ONLY COVERED THE 05-08 MODELS, WHEN IT IS OBVIOUS THE SAME PROBLEM EXISTED THEN AS WELL BASED ON SO MANY SIMILAR REPORTS. TOYOTA GOT MONEY FROM THE FRAME MAKERS AND US CUSTOMERS SHOULD BE REIMBURSED FOR THE SEVERELY PREMATURELY RUSTING FRAMES, THAT WILL BE TAKING 10 OR MORE YEARS OFF THE LIFE OF THE VEHICLE OTHERWISE. PLEASE ADDRESS AND TAKE THIS PROBLEM SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302665January 28, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, SUSPENSION
TOOK 2004 SEQUOIA TO KINGS TOYOTA FOR THE AIRBAG RECALL AS WELL AS DIAGNOSTIC EVAL OF VSC ABS LIGHTS ISSUE. RECEIVED A PHONE CALL THAT THE TECH COULD NOT DETERMINE THE ELECTRICAL PROBLEM UNLESS WE PAID AN ADDITIONAL $360 FOR MORE TIME TO DIAGNOSE AND THAT THE FRAME WAS RUSTED THROUGH WITH LARGE HOLES. WONDERED IF WE WANTED TO PURSUE THE ELECTRICAL ISSUE WITH THE LARGER SAFETY ISSUE WITH THE FRAME. ORIGINAL ISSUE OCCURRED WITH LIGHTS COMING ON (HAD HAPPENED SEVERAL TIMES PREVIOUSLY) FOLLOWED BY THE POWER WINDOWS CEASING TO WORK, SEVERAL HOURS LATER THE WIPERS AND WINDOW SEEMED SLUGGISH AND THE CAR LOST ALL POWER. HAD TO JUMP THE CAR SEVERAL TIMES TO GET OFF THE ROAD AND THEN WHEN JUMPING NO LONGER WORKED, WE HAD TO PUSH THE VEHICLE INTO A CHURCH PARKING LOT. AFTER BEING TOLD BY MR. HOWARD THAT THEY DON'T SEE VEHICLES COME INTO SERVICE WITH LARGE HOLES IN THE FRAME, I RESEARCHED ONLINE AND FOUND THAT 10S OF THOUSANDS OF TOYOTA TRUCKS, INCLUDING 05-08 SEQUOIAS, HAVE BEEN RECALLED - CRC APPLIED AND FRAMES REPLACED AS WELL AS TOYOTA BUYING BACK 95-00 TRUCKS WITH RUSTED FRAMES FOR 1.5 TIMES THE BLUE BOOK VALUE. 04 SEQUOIAS MENTIONED MORE THAN 300 TIMES FOR THE VSC, TAILGATE AND RUSTED FRAME ISSUES THAT ARE PREVALENT IN THIS MODEL - MY VEHICLE HAS ALL 3. SPOKE WITH COLIN, THE SERVICE MANAGER, WHO REITERATED WHAT I FOUND ONLINE. TOYOTA WILL DO NOTHING SINCE THE RECALL IS CLOSED AND DID NOT INCLUDE THE 04 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297922January 8, 2020
AIR BAGS
I'VE BEEN DEALING FOR SEVERAL YEARS HAVING AIR-BAGS BEING REPLACED. WHEN AN APPOINTMENT IS GIVEN, I GO TO DEALERSHIP AND AM TOLD NO ONE HAS PLACED AN ORDER FOR THE PARTS.MS DEPT. OF TRANSPORTATION CONTACTED ME AND SAID THEY HAVE MADE THE REQUEST FOR REPAIR AND ESTABRROOK TOYOTA OF PASCAGOULA HAS SAID THERE IS NO RECORD OF ANY CORRESPONDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291704December 28, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
FRAME HAS RUST HOLES AND THE STEERING STABILIZER MOUNT RUSTED COMPLETELY OFF. VERY UNSAFE ! THE REST OF THE CAR IS IN EXCELLENT CONDITION SO THE SEVERITY OF RUST ON THE FRAME SEEMS VERY OUT OF PLACE. THIS ISSUE IS EXTREME AND NOT NORMAL. NOT ACCEPTABLE FROM A MANUFACTURER KNOWN FOR ITS QUALITY SYSTEMS. TPS SIX SIGMA EMBARRASMENT IN MY OPINION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286584December 3, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FUEL GAUGE NOT MEASURING FUEL PROPERLY. AFTER A FULL TANK, GAUGE INDICATES EMPTY TANK AFTER FEW DAYS. SPEEDOMETER NOT WORKING AND ENGINE LOSES POWER FOR A WHILE WHILE THE GAUGE GOES TO 100 MILES ON THE HIGHWAY AND GOES BACK TO ZERO AND RESTORES POWER TO THE ENGINE. THE VEHICLE HAS ONLY 145,000 MILES ON IT. ALSO RUST ON THE BODY FRAME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282701November 27, 2019
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. IN 2011, THE CONTACT STATED THAT THE LIFTGATE LATCH FRACTURED. THE LATCH WAS REPLACED BY CULVER CITY TOYOTA (9077 WASHINGTON BLVD, CULVER CITY, CA 90232); HOWEVER, THE LATCH FRACTURED AGAIN AND THE TAIL LIGHT NEEDED TO BE REPLACED. IN ORDER FOR THE DEALER TO REPAIR THE VEHICLE, THEY HAD TO OPEN THE LIFTGATE, BUT WERE UNABLE TO DO SO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 227,557.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244634August 17, 2019
STRUCTURE:BODY
OUR 2004 TOYOTA SEQUOIA HAS EXTENSIVE RUST ON THE FRAME OF THE CAR THAT HAS MADE IT UNSAFE TO OPERATE. WE UNDERSTAND THAT TOYOTA USED POOR QUALITY STEEL TO MAKE THE FRAME. WE HAVE CONTACTED TOYOTA, WHICH HAS REFUSED TO FIX OR REPLACE THE FRAME BECAUSE WE MISSED THE JULY 31 2014 DEADLINE. WE KNOW THAT THERE IS A RECALL FOR 2005-08 MODELS AND THE 2004 MODEL SHOULD BE INCLUDED AS WELL. WE WANT THE FRAME TO BE REPLACED. THE REST OF THE CAR IS IN GOOD WORKING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241678August 5, 2019
STRUCTURE:BODY
I WAS CHECKING EVERYTHING ON MY VEHICLE OVER BEFORE I WENT FOR INSPECTION AND I NOTICED RUST CORROSION STARTING ON THE FRAME. I TOOK TO A FRIEND TO CHECK FOR ME AND THEY TOLD ME THAT THERE WAS A SAFETY ISSUE WITH THE FRAMES AND THERE WAS A RECALL OF SORTS BACK IN 2012 REGARDING THE FRAMES WERE NOT COATED CORRECTLY FOR THE COLDER STATES. I HAD HEARD ABOUT THIS WARRANTY ISSUE BEFORE BUT WAS NEVER NOTIFIED. MY BROTHER IN LAW TOLD ME TO CHECK IT OUT BACK IN 2016 WHEN THERE WAS A RECALL ON THE AIRBAG/STEERING COMPONENT. I WAS TOLD AT THAT TIME THAT THE RECALL/ WARRANTY ISSUE HAD EXPIRED AND NOTHING COULD BE DONE. I HAVE NOT NOTICED ANY RUST UNTIL THIS YEAR. THIS VEHICLE DOES NOT GO OFF ROAD AND IS ONLY DRIVEN ON PAVED ROADS. I CALLED TOYOTA USA ON 7/24/2019 AND EXPLAINED TO THEM THE SITUATION. ONE OF THE LADIES FELT CONFIDENT THAT I COULD BE HELPED. THEN WHEN I WAS TRANSFERRED TO A LADY NAMED ASHLEY, SHE INFORMED ME THAT THERE WAS NOTHING THEY COULD DO. SHE TOLD ME THAT THE WARRANTY ISSUE WAS SENT TO THE ORIGINAL OWNER IN JUNE OF 2012 AND THEY DID NOT RESPOND. THEY PROBABLY DID NOT RESPOND SEEING HOW I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE 1/26/2012. I WAS THEN TOLD THAT SINCE I DO NOT TAKE IT TO A CERTIFIED TOYOTA SERVICE CENTER TO HAVE MY REGULAR MAINTENANCE DONE THAT THERE WAS STILL NOTHING THEY CAN DO. I SHOULD HAVE THE RIGHT TO TAKE MY VEHICLE WHERE I WANT WITHOUT THE MANUFACTURER DECIDING TO HONOR A WARRANTY BASED ON THE FACT THAT I GO TO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE TAKEN MY VEHICLE DURING THE CORRECT DATES TO HAVE THE COATING PUT ON MY VEHICLE IF THEY WOULD HAVE SENT ME THE NOTICE AND NOT TO THE ORIGINAL OWNER. ESPECIALLY SINCE I WAS THE OWNER OF THE VEHICLE FOR 5 MONTHS WHEN THEY SENT OUT THE WARRANTY NOTICE BUT THEY SENT IT TO THE WRONG OWNER. I FEEL THAT TOYOTA SHOULD TAKE CARE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230253July 8, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. WHILE THE VEHICLE'S OIL WAS BEING CHANGED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS NOTIFIED THAT THE FRONT SWAY BAR BRACKET WAS ROTTED OUT. THE VEHICLE WAS TAKEN TO IRA TOYOTA OF TEWKSBURY (LOCATED AT 468 MAIN ST, TEWKSBURY, MA 01876, (978) 863-9009) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222893June 27, 2019
STRUCTURE:BODY
THE BOTTOM PART OF THE TUBE FRAME IS RUSTED THROUGH. WHEN I WENT TO LIFT IT UP TO CHECK A LEAKING POWER STEERING FLUID LINE, THE JACK WENT THROUGH THE BOTTOM OF THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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