Toyota RAV4 Complaints (2023)

149 consumer complaints on file.

#11535223July 29, 2023
VISIBILITY/WIPER
Have had the vehicle three weeks and only drive on paved roadways. Visible chip cracked instantly during drive. Windshield seems weaker than our 2 4Runners and VW. I’ve never seen a crack instantly occur without a large rock or hail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533478July 20, 2023
UNKNOWN OR OTHER
When the AC is turned on, the AC is not blowing cold AC air. Have turned on the AC to the lowest temperature setting, turned the fan to high, activated the circulation button and it’s only blowing room temperature/warm air. Have tried different combinations of the settings and the AC quality is still only blowing room temperature/warm air. Have driven car to hotter temperature areas and the AC, at this point, is blowing warm/hot air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529829June 30, 2023
UNKNOWN OR OTHER
When using an Apple iPhone 12 connected to the vehicle's head unit with CarPlay, and when using any navigation application (Apple Maps, Waze, Google Maps), the car's GPS position on the map randomly becomes extremely inaccurate. The car's map cursor suddenly jumps to a different road than the one the vehicle is on, heads in the wrong direction, or circles wildly. If using the GPS application for directions, the directions suddenly become incorrect. The issue never occurs when the iPhone is not connected to the vehicle's CarPlay display. This is a safety issue because it is extremely distracting or dangerous if the driver is using the GPS application for navigation and is directed to the wrong road or becomes lost in an unknown area due to failure of the navigation application on CarPlay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528044June 21, 2023
SEATS
Passenger seat is too high even for a short person and cannot be adjusted.when i get out of the car i hit my head and this can happen often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525670June 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
For the last six months our vehicle has had it's infotainment system malfunction. It shuts off unexpectedly while driving or stopped. It shuts off and on repeatedly as if car is turning on and off. The bright warning sign will show and proceed to act normal then again 5-10 seconds later it shuts off again. This issue happens with and without a phone connected to it via bluetooth. While screen off the rear view camera does not work and nothing else is operable within the screen/ infotainment system. We've brough car to dealership three times in six months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520009May 2, 2023
UNKNOWN OR OTHER
Panoramic sunroof. First one is fine, back one exploded. All around the edges is a very distinct crack in a connected line. There was minimal traffic, and I was the only other vehicle on the interstate with a good 4 car length between me and the next car which was 2 lanes over. I didn’t see or hear anything other than the “gunshot” sounding explosion. No wind or hail or anything, skies were clear, I was going about 60 on the interstate. It freaked me out. Luckily, I did not swerve or change my driving (slam on brakes etc), but with another person driving, this could have caused an accident. Toyota claims it was a piece of debris or rock that hit it so they say it is not under warranty. $14k repair price which is almost a quarter of what I am paying for the vehicle. Waiting to see if my insurance covers it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518271April 21, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
I paid for option on my vehicle but it was not installed in the factory. The software shows to be installed on my car. I alerted the sales person numerous times. I told the car had to be moving faster than 40 miles per hour to activate the pre- collision system and it still doesn’t work. This safety issue of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515720April 6, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Was driving and made a stop at the stop sign. Vehicle stalled, got a message that the engine had shut off. Would not restart in the middle of an intersection. Engine would not turn over after stall.. Dealer was unable to replicate issue but said that the computer had thrown codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499456December 29, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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