Toyota RAV4 Complaints (2016)

257 consumer complaints on file.

#11241736August 5, 2019
SUSPENSION
THE CV JOINS ON BOTH SIDES WORE OFF TO PREMATURE. I HAD TO FIXED IT BECAUSE OF THE NOISE THEY WERE MAKING. IT BEGAN WITH LESS THAN 60K MILES. I THOUGHT IT WAS A SAFETY ISSUE. MANY NEW TOYOTAS ARE HAVING THE SAME ISSU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241151August 1, 2019
UNKNOWN OR OTHER
WATER LEAK AND DAMAGE DRAIN TUBES IN DPILLAR PLUGGED BY DEBRIS. WATER LEAKED INTO HEADLINER, SOAKED FLOOR AND CAUSED SMELL AND MOLD GROWTH. COST INSURANCE A BUNDLE. DEALER DID NOT SPECIFY CAUSE BUT CHARGED ME FOR "SERVICING" AUTO. THE RUGS WERE REMOVED, CLEANED, AND THE INSULATION REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235293July 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
STARTED MY 2016 RAV4 LIMITED ON 7/27/2019. AFTER STARTING IT NONE OF THE SAFETY FEATURES ARE WORKING. THIS APPEARS TO BE A KNOWN ISSUE AMONG OTHER TOYOTA OWNERS. THE VEHICLE WAS FINE WHEN I SHUT IT OFF THE NIGHT BEFORE. NOW ANTI LOCK BRAKING, LANE DEPARTURE ALERT, PRE-COLLISION SYSTEM, AND ADAPTIVE CRUISE CONTROL ARE ALL FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221319June 19, 2019
UNKNOWN OR OTHER
MOONROOF DRAIN CLOGGED AND CAUSED WATER TO RUN DOWN A FRAME AND SEEP UNDER CARPET. VEHICLE IS NOW FULL OF MOLD DUE TO THE LEAK. AT THIS TIME THE LEAK IS FIXED BUT THE MOLD ISSUE PERSISTS. THIS BEEN CONFIRMED BY DEALER AND TOYOTA NATIONAL OFFICE. THERE IS NO MENTION OF THE DRAIN OR DRAIN MAINTENANCE IN THE MANUAL. THE MOLD IS A SERIOUS HEALTH HAZARD. MY CURTAIN AIR BAG IS ALSO PROBABLY DAMAGED DUE TO WATER RUNNING DOWN THE FRAME. THE WATER MUST HAVE BEEN LEAKING FOR A WHILE BUT I DID NOT BECOME AWARE OF THE PROBLEM UNDER THE MOLD STARTED TO SMELL WHEN THE WEATHER GOT WARM. THE WATER ALSO HAS THE POTENTIAL TO DAMAGE CRUCIAL ELECTRICAL EQUIPMENT. NATIONAL TOYOTA OFFICE AND THE DEALER ARE DISMISSIVE ABOUT THE ISSUE. TOYOTA'S SOLUTION TO THIS PROBLEM IS "CALL YOUR INSURANCE" INSTEAD OF TAKING RESPONSIBILITY FOR NOT INFORMING THE CONSUMER ABOUT THE DRAINS. I WOULD NOT HAVE THIS ISSUE IF I WAS INFORMED TO PERIODICALLY CHECK THE DRAINS FOR DEBRIS. MY RAV4 FOR 41K MILES ON IT. USE IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220945June 18, 2019
SERVICE BRAKES
MY BRAKES SEEM TO SCRAPE ABOUT THE FIRST 5 TIMES I USE THEM THEN THE SOUND GOES AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208842May 20, 2019
SERVICE BRAKES
MY CAR HAS ONLY 22,700 MILES. FRONTS END BRAKES AND ROTOR ARE TOTALLY WORN OUT. THE CAR WAS DRIVEN NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192556March 30, 2019
SERVICE BRAKES
WHILE STOPPED AT A RED LIGHT THE VEHICLE ACCELERATED AND LUNGED FORWARD. BRAKES WOULD NOT HOLD THE VEHICLE FROM GOING FORWARD. HAD TO TURN THE VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192558March 30, 2019
VEHICLE SPEED CONTROL
2016 TOYOTA RAV4 WAS STOPPED AT RED LIGHT AND SUDDENLY ACCELERATED AT HIGH RPM CAUSING THE VEHICLE TO LUNG FORWARD. HOLDING THE BRAKE PEDAL HARD DID NOT KEEP THE VEHICLE FROM GOING FORWARD. THERE WAS NO TRAFFIC AT THE TIME, WAS STOPPED AT A RED LIGHT WITH BRAKE ENGAGED, AT INTERSECTION ON US17, JACKSONVILLE, FL. VERY SERIOUS SAFETY DISCREPANCY THAT HAS POTENTIAL TO CAUSE SEVERE ACCIDENT AND OR FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184350March 5, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE ATTEMPTING TO MAKE A TURN FROM A STOP, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED WITHIN TWO SECONDS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO GETTEL TOYOTA OF LAKEWOOD (941-567-1080, LOCATED AT 5959 E. STATE RD 64, BRADENTON, FL 34208) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173443February 1, 2019
POWER TRAIN
I HAVE PROBLEM WITH CV JOINT LESS 30,000 MILES, TOYOTA TELL ME EVERYTHING IS GOOD WITH THE SUV, BUT HAVE SOME NOISE, NOW DON'T HAVE GOOD STABILITY WHEN A DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163907December 29, 2018
SERVICE BRAKES
I HAD A GRINDING NOISE IN THE FRONT BRAKES AND TOOK IT TO THE DEALER A COUPLE OF TIMES FINALLY THEY REPLACED THE BRAKES AND TURN THE ROTORS THAT WAS ABOUT SEVEN MONTHS AGO THAT NOISE STARTED AND THEY REPLACE THEM ABOUT A MONTH AGO AND NOW THEY'RE MAKING NOISE AGAIN I DON'T KNOW THERE'S A PROBLEM OR A DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155604December 3, 2018
STRUCTURE:BODY
HELLO, MY SUNROOF SHATTERED WITHOUT WARNING. ONE MORNING, I DECIDED TO OPEN MY SUNROOF. WHEN I PRESSED THE OPEN BUTTON, THE SUNROOF MADE A CRACKING NOISE THAT GOT WORSE AS THE SUNROOF OPENED. I WAS ON A RESIDENTIAL STREET AT THE TIME. TEMP: ABOUT 65 DEGREES.,OVERCAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154139November 27, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS VEHICLE ARE NOT ADEQUATE. THE LOW BEAM HEADLIGHTS DO NOT PROJECT FAR ENOUGH DOWN THE ROAD TO SEE OBJECTS ON THE ROAD, ESPECIALLY AT HIGHWAY SPEEDS. ON THE NIGHT OF SEPTEMBER 16, 2017, I NEARLY HIT TWO DEER ON THE INTERSTATE HIGHWAY BECAUSE I COULD NOT SEE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151708November 15, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHINY GLARE THAT CREATED A BLINDING EFFECT. THE CONTACT STATED THAT THE LACK OF VISIBILITY BECAME MORE PROMINENT AND PERSISTENT IN THE FRONT DRIVER'S SIDE MIRROR WHEN THE SUN WAS PRESENT. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, COLORADO 80401, (720) 259-2544) WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO AN INDEPENDENT BODY REPAIR SHOP. THE INDEPENDENT MECHANIC REPAIRED THE VEHICLE BY APPLYING A FABRIC MASKING TAPE TO THE CHROME TRIM OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141041October 17, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
I HAVE COMPLAINED ABOUT THE HEADLIGHTS FROM DAY ONE. THE DEALERSHIP SAID THE HEADLIGHTS ARE ADJUSTED PROPERLY. SINCE THEN MY WIFE HAS HIT A DEER BECAUSE SHE CAN NOT SEE MORE THAN ONE CAR LENGTH IN FRONT WITHOUT THE HIGH BEAMS ON. NOW SHE ALWAYS DRIVES WITH THE HIGH BEAMS ON. THISORNING SHE WAS VERBALLY ACCOSTED FROM ANOTHER DRIVER FOR DRIVING WITH HER HIGH BEAMS ON. WE LIVE IN A MORE RURAL AREA WITH VERY FEW STREET LIGHTS. GET A RAV 4 PUT IT IN A TOTALLY DARK AREA AND TURN ON THE HEAD LIGHTS. MEASURE THE DISTANCE BETWEEN BUMPER AND END OF LIGHT. THEN YOU WILL SEE THE ISSUE. THE LIGHTS MIGHT HAVE THE SQUARE FOOTAGE REQUIREMENT MEET BUT THE SQUARE FOOTAGE GOES LEFT AND RIGHT AND NOT FORWARD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139299October 9, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. AFTER THE VEHICLE WAS STARTED AND THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WITHOUT A CRASH. ON A SEPARATE OCCASION, WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED TO 55 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE AGAIN. THE CONTACT STATED THAT THE VEHICLE THEN IDLED AT AN EXTREMELY HIGH RPM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014, (650) 204-8135) WAS CONTACTED AND STATED THAT THE SERVICE MANAGER WOULD GIVE THE CONTACT A CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1810082932. THE APPROXIMATE FAILURE MILEAGE WAS 43,744.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138861October 7, 2018
EXTERIOR LIGHTING
DIM HEADLAMPS ARE LIFE THREATENING. FIELD OF VISION IS SHORT WITH A LINE AND DARKNESS ABOVE LIMITING VISION. RIGHT AND LEFT TURNING VISION NON EXISTENT. AFTER 3 ATTEMPTS AND OFFICIAL COMPLAINT TOYOTA REPAIR SAYS THERE IS NOTHING ELSE THEY CAN DO, LAMPS MEET FEDERAL STANDARDS. EVENING TEST DRIVES SHOULD BE MANDATORY. I WOULD LIKE SOMEONE WITH AUTHORITY TO TRY AND DRIVE MY VEHICLE IN MY NEIGHBORHOOD IN THE DARK. MANY COMPLAINTS ON INTERNET. NO ONE SEEMS TO HAVE A RESOLUTION. MY LIFE IS IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133111October 3, 2018
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF HIS SPOUSE WHO OWNED A 2016 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE CONTACT BECAME UNCONSCIOUS AND THE VEHICLE CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED NOSE AND BRUISING TO THE RIBS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT UPDATED 11/28/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11131866September 27, 2018
SERVICE BRAKES
I WAS DRIVING MY CAR IN THE RAIN, AND A WARNING CAME ON THAT THE ANTILOCK BRAKE SYSTEM WAS MALFUNCTIONING. I KEPT DRIVING, AND ALL THER DASHBOARD LIGHTS FLASHED OFF THEN BACK ON TWICE. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON AND IT STOPPED. THIS ISN'T THE FIRST TIME I'VE HAD PROBLEMS WITH THE ABS NOT WORKING RIGHT IN THE RAIN. I WAS DRIVING ON THE INTERSTATE WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130152September 24, 2018
ELECTRICAL SYSTEM
2016 TOYOTA RAV4 XLE. CONSUMER STATES THAT AFTER PURCHASE VEHICLE WOULD NOT START. *LD THE CONSUMER WAS INFORMED, BY THE DEALER, THE FAILURE WAS DUE TO THE VEHICLE BEING STRUCK BY LIGHTENING. THE INSURANCE COMPANY DID NOT AGREE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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