Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11426907July 28, 2021
ENGINE, UNKNOWN OR OTHER
Was driving along when some warning lights came on, specifically the check engine light, traction control off light and the AWD light. 2 seconds later I heard a loud pop, saw smoke coming from the hood. I pulled over and looked in the engine compartment and saw flames. I suspect the coolant line popped and caught fire. My safety could have been at risk if the battery exploded or oil/gas components were to catch fire. The car is currently at a dealer to be inspected. A NHP accident report was filled out and can be available if needed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11426275July 24, 2021
ELECTRICAL SYSTEM, ENGINE
Driver was driving on the highway when the screen turned off and on and the steering wheel seized momentarily. Approximately 5 minutes later, screen went blank again and could not accelerate. Driver pulled over to the side of the road. Strange noises were coming from under the hood and the car starting smoking and then caught on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424912July 15, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owned a 2015 Toyota Rav4. The contact stated that after pulling into the driveway after driving for approximately 30 minutes, the contact parked and exited the vehicle. The contact stated that approximately 10 minutes later there was a loud explosion heard. The contact looked out to see the vehicle on fire. The fire department was called and extinguished the fire. The contact was unsure if a fire report was filed. The vehicle was deemed a total loss. The cause of the failure was unknown. There were no injuries sustained. Neither the dealer nor the manufacturer was made aware of the failure. The approximate failure mileage was 123,000. The VIN was not provided.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422599June 28, 2021
AIR BAGS
The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH through an intersection, another vehicle had run a red light and hit the vehicle's passenger side. The air bags did not deploy upon impact. The contact's son was injured as a result of the accident but did not seek medical attention at the scene. The contact took his son to a local hospital after the accident where he was treated for a fractured right collar bone and fractured right sternum. A police report was not filed. The contact was able to drive the vehicle away from the scene and took the vehicle to an independent body shop for a diagnostic. The manufacturer was notified of the failure and informed him that they would investigate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 79,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11421998June 23, 2021
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
A. Mileage indicator: Full thank gives any where from 325-365 miles. But indicator goes down precipitously. If it indicates 20 miles, it will go down to 0 or 8 miles after only a 5 miles drive. B: The only safety I feel is put at risk is where it can leave me when my anticipated mileage suddenly goes below what was indicated. C: Have reported to dealer a couple of times but always informed nothing defective could be detected D: Never received any warning signals. Just happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415574May 7, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ONGOING ISSUES WITH MY FUEL SYSTEM. CAR WILL DISPLAY ONE OF THESE MANY SYMPTOMS: -MISFIRE, HARD START, STALL OR SHUTOFF. OTHER SYMPTOMS INCLUDE CAR STUTTERING AND STALLING OUT WHILE DRIVING. THIS LAST SYMPTOM IS VERY DANGEROUS AS IT OFTEN COMES WITH NO WARNING. WHEN THE CAR STALLS OUT, THE CAR IS DRIVING UP STRAIGHT UP A MEDIUM GRADE HILL. I HAVE EXPERIENCED THIS ON SEVERAL DIFFERENT DATES AND TIMES ALONG W 24TH ST. AUSTIN, TX NEAR 1106 W 24TH ST. THIS WILL HAPPEN IF I'M EITHER STOPPING AT A LIGHT OR WHILE IN MOTION. I DON'T HAVE THE EXACT MPH I AM DRIVING, BUT IT WOULD BE AROUND 20 - 40 MPH WHEN THIS OCCURS. IVE TAKEN THE CARE TO BOTH ROUND ROCK TOYOTA AND CHRISTIAN AUTO BROTHERS TO ADDRESS THE ISSUE. SO FAR, NEITHER HAVE BEEN ABLE TO DIAGNOSE THE PROBLEM. ON 5/22/20, CHRISTIAN AUTO BROTHERS REPLACED THE EVAPORATIVE EMISSIONS SYSTEM LEAK DETECTION UNIT R&R, THE FUEL EVAPORATIVE CANISTER R&R, THE EVAPORATIVE EMISSIONS SYSTEM LEAK DETECTION PUMP, AND THE VAPOR CANISTER PURGE SOLENOID. THIS DID NOT RESOLVE THE ISSUE. CURRENT CODES: P0441, P0455, P1604, P1605, P0171. WHILE NO DIAGNOSTIC PROOF HAS BEEN ESTABLISHED, IT IS HYPOTHESIZED BY THE MECHANICS THAT THERE IS AN ISSUE WITH EITHER THE FUEL PUMP OR THE FUEL LINE. AFTER READING ABOUT THE 2020 TOYOTA FUEL PUMP RECALL, I BELIEVE MY 2015 RAV4 HAS BEEN EXPERIENCING SIMILAR ISSUES. HOWEVER, IT IS NOT PART OF THE RECALL. THEREFORE I AM SUBMITTING THIS INCIDENT INFO TO DOCUMENT THE CURRENT SITUATION. IF I LEARN MORE, I WILL TRY TO UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408326April 15, 2021
STRUCTURE:BODY
THE ROOF'S COLOR IS PEELING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407511April 11, 2021
ELECTRICAL SYSTEM
CAR STALLED WHILE DRIVING AND BATTERY SET ON FIRE. BATTERY WAS LAST REPLACED IN OCTOBER 2020 AT TOYOTA DEALERSHIP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407137April 8, 2021
ELECTRICAL SYSTEM, SUSPENSION
WHILE ON HIGHWAY OR CITY STREET AT TIMES THE RADIO AND PANEL LIGHTS FLICKER AND THE SOUND SYSTEM GOES OFF AND WILL NOT RETURN TILL I STOP THE VEHICLE AND TURN IT OFF THEN ONCE I START THE ENGINE THE SOUND SYSTEM WILL COME ON ONCE AGAIN. ALSO AT TIMES THE HIGH BEAMS WILL TAKE A WHILE TO COME ON. THE REAR DIIR WILL NOT OPEN IN AUTOMATIC MUST BE HAND FORCED. THE REAR SUSPENSION IS AS IT DOES NOT EXIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404020March 20, 2021
STRUCTURE:BODY
THE PAINT IS PEELING MY 2015 BLUE RAV, I HAVE VISITED MARK JACOBSEN TOYOTA IN DURHAM NC. SPOKE TO THE BODY SHOP, THEY SAID THIS IS THE SAME ISSUE THEY ARE SEEING ON THE WHITE CARS THAT ARE BEING REPAINTED PER THE LETTER ON YOUR WEBSITE HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10170749-9999.PDF THEY SAID AT THIS TIME TOYOTA IS NOT FIXING MY PEELING PAINT BECAUSE IT ISN'T WHITE. HE SUGGESTED I CALL THE NATIONAL HOTLINE, WHICH I DID AND FILE A CLAIM 21031900209 BUT THEY ALSO SAID THEY ARE ONLY FIXING WHITE PEELING PAINT. I THINK THEM FOR THEIR TIME AND REQUESTED TO SPEAK TO A SUPERVISOR- THEY HAVE NOT CALLED ME BACK YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403613March 17, 2021
ELECTRICAL SYSTEM
THE VEHICLE STALLED WHILE I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH. I HAD BEEN DRIVING FOR 15 MINUTES. I LOST POWER AT THE DASHBOARD, LOST POWER STEERING, AND THE ENGINE STOPPED RUNNING. I COASTED TO A SIDE STREET AND STOPPED THE CAR. I OPENED THE HOOD, AND DISCOVERED A FIRE IN THE ENGINE COMPARTMENT. THE BATTERY CABLE CLOSEST TO THE ENGINE WAS ON FIRE, AND HAD MELTED ONE CORNER OF THE BATTERY. A PASSERBY HELPED EXTINGUISH THE FIRE, AND THE FIRE DEPARTMENT WAS CALLED TO INSPECT AND MAKE SURE THE FIRE WAS OUT. EARLIER THAT DAY, THE VEHICLE STALLED IN THE SAME WAY WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, BUT THE POWER CAME BACK IN A FEW SECONDS. IMMEDIATELY PRECEDING THAT WAS A 1-HOUR DRIVE AT INTERSTATE HIGHWAY SPEEDS WITH NO TROUBLES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11400064March 9, 2021
ENGINE
I WAS DRIVING WITH MY 2 SONS FROM JFK AIRPORT TO WOODSIDE, QUEENS IN NEW YORK. WE JUST GOT OFF THE VAN WYKE HIGHWAY AND WERE TRAVELING WEST ON QUEENS BOULEVARD. THE SPEED LIMIT ON QUEENS BOULEVARD IS 25. WE WERE APPROACHING A RED LIGHT WHEN WE NOTICED SMOKE COMING FROM THE UNDER THE HOOD. I PULLED OVER AND TURNED OFF THE CAR, WHEN WE GOT OUT OF THE CAR WE NOTICED THERE WERE FLAMES STARTING TO COME OUT FROM UNDER THE HOOD. WE IMMEDIATELY GRABBED OUR ITEMS, PURSE, PHONE, COATS AND GOT AWAY SAFELY FROM THE CAR. WE CALLED 911 AND WITHIN A FEW MINUTES THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE CAR. THE WHOLE FRONT OF OUR CAR AND DASH WERE BURNED AS WELL AS PART OF THE DRIVERS SEAT. OUR INSURANCE STATED THE CAR WAS TOTALED. OUR CAR WAS INSPECTED IN DECEMBER AND HAD LESS THAN 5,000 MILES. WE PURCHASED THE CAR NEW FROM TOYOTA IN 2015 AND HAD IT SERVICED BY THE DEALER EVERY 6 MONTHS. THE FIRE DEPARTMENT SAID LEAVES HAD CAUGHT FIRE, BUT IT HAD RAINED THAT DAY AND THE ENGINE SHOULD NOT GET HOT ENOUGH TO LIGHT LEAVES ON FIRE. AN ENGINE FIRE ON A 2015 CAR WITH LESS THAN 5000 MILES SHOULD NOT HAPPEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11399461March 6, 2021
STRUCTURE:BODY
OUR MOON ROOF HAS COME LOOSE FROM ROOF ON TWO OCASIONS. DEALERSHIP HAS REPAIRED TWICE AT NO CHARGE TO US, BUT NO EXPLANATION AS TO WHY THIS IS HAPPENING. THE FIRST INDICATION BOTH TIMES WAS A RATTLE THAT SLOWLY BECOMES WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398917March 3, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
CAR RANDOMLY SHUT OFF ON MONDAY OF THIS YEAR.ALSO THE RADIO IS DEFECTIVE AND CAR TRY'S TO SWITCH GEARS WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398820March 2, 2021
ELECTRICAL SYSTEM
THE CAR WAS RUNNING ON THE STREET IN THE CITY WHEN IT SUDDENLY STOPPED, FIRE AND SMOKE ROSE FROM THE BATTERY'S SIDE. AFTER EXTINGUISHING THE FIRE, THE VEHICLE COULD NOT MOVE, AND HAD TO CALL THE TOW TRUCK TO THE REPAIR SHOP. I HAVE WITNESSES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395581February 10, 2021
ELECTRICAL SYSTEM, STEERING
DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CANNOT GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR A FEW DAYS, HAPPENS AGAIN, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. MULTIPLE DATES OF OCCURENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395162February 8, 2021
STRUCTURE:BODY
THE PAINT ON THE PANEL ABOVE THE CAR HAS BEGAN TO BUBBLE UP AND TEAR OFF. THE PAINT CONTINUES TO COME OFF. THE PAINT BEGAN COMING OFF IN A CHUNK THAT WAS ABOUT 2' BY 3'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389673January 24, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CAN'T GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR 2 DAYS AND ON THE 3RD DAY, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. DRIVEN CAR FOR A DAY AND INCIDENT HASN'T REPEATED YET. BUT, NOW NOT SURE IF THIS AFFECTED IT, SENSORS OF CAR DOOR OPEN SIGN IS ON WHEN CAR IS TURNED OFF AND ALL DOORS AND WINDOWS ARE IN PLACE FOR LOCKING. ONLY WHEN CAR IS OFF AND I CANNOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387408January 10, 2021
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT THAT DID NOT HAVE IT'S HEADLIGHTS ON. THEIR AIR BAG DEPLOYED, - MINE DID NOT. CITY OF RALEIGH, NC. STREETS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11387405January 10, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT TIME THAT DID NO HAVE IT'S HEADLIGHTS ON. CITY OF RALEIGH, NC. STREETS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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