Toyota RAV4 Complaints (2014)

207 consumer complaints on file.

#11096988May 21, 2018
UNKNOWN OR OTHER
MY CAR RADIO WENT ON A LOADING SCREEN LOOP, AND NOW IS STUCK ON A LOADING SCREEN . I WENT TO DEALER TO FIX IT OR UPLOAD NEW SOFTWARE BUT THEY SAD THAT RADIO WOULD NOT TAKE. I CAN'T USE CELL HEANDS FREE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093365May 11, 2018
UNKNOWN OR OTHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE HATCH WILL NOT CLOSE FULLY UNLESS I PUSH ON IT. IT'S A SELF CLOSING DOOR. NOW IT STOPS 3/4 OF THE WAY DOWN AND STAYS OPEN. THE VEHICLE IS BEING LOADED AND THEN CLOSED. IT IS STATIONARY.. I'VE HAD IT IN THE DEALERSHIP 3 TIMES. I'VE QUERIED ON-LINE AND OTHERS HAVE HAD THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088608April 17, 2018
POWER TRAIN
LA TRANSMISSION TARDA EN APLICAR EL DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080943March 22, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 50 MPH, AN ABNORMAL NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF FRACTURED AND EXPLODED. GLASS PIECES SHATTERED BETWEEN THE HEAD LINER AND THE METAL ROOFING. THE SOFT COVER WAS CLOSED AND PREVENTED GLASS FROM ENTERING THE INNER PART OF THE VEHICLE AND INJURING THE CONTACT. THE DEALER (TOYOTA OF BOERNE, 31205 FRONTAGE RD, BOERNE, TX 78006, (888) 311-6058) REPLACED THE PART AND CLEANED THE INTERIOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075521February 28, 2018
ENGINE
VEHICLE EXCESSIVE OIL CONSUMPTION. 1 QUART PER 500 MILES CONSUMED WHILE DRIVING ANYWHERE, IN TOWN AND HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071738February 8, 2018
ELECTRICAL SYSTEM
MY AUTOMATIC DOOR LOCK FAILED. LOCK ACTUATOR REPLACED UNDER WARRANTY ON JANUARY 24, 2017. IT IS NOW FEBRUARY 2018 AND THE DOOR LOCKS HAVE FAILED AGAIN. I CANNOT LOCK MY CAR AS I CANNOT EVEN MANUALLY UNLOCK THE FRONT DOOR AS THE LOCK WILL NOT ALWAYS RESPOND TO THE TURN OF THE KEY. MY VEHICLE IS GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066101January 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SHUT OFF COMPLETELY AND TURNED ON AND OFF REPEATEDLY, AND INSTANTANEOUS FOR A FEW SECONDS (LIKE IT WAS BLINKING) SUPER FAST. EVERYTHING WAS GOING ON AND OFF. AS I WAS PULLING ONTO THE SHOULDER FROM THE MIDDLE LANE ON THE HIGHWAY, IT SHUT OFF COMPLETELY!!! I COULDN'T EVEN PUT MY HAZARDS ON. I WAS WAITING IN THE CAR FOR A TOW TRUCK AND MY HUSBAND, I WAS WITH MY DAUGHTER. THE CAR STARTED TO SMOKE AND FLAME AND WAS ON FIRE. WE JUMPED OUT AND YET WAS UP IN FLAMES!!!!!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11065324January 26, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ISSUE FIRST STARTED WHEN BATTERY HAD TO BE JUMPED. THEN A FEW DAYS LATER WHEN IN MOTION DRIVING TO THE BANK, THE RADIO STARTED ACTING UP AND GOT STUCK ON STATION AND SONG AND THEN JUST WENT BLACK THEN A PICTURE OF THE RADIO APPEARED THE ON THE SCREEN AND WAS ATTEMPTING TO UPDATE BUT WOULD GO BLACK AGAIN AND THEN START OVER SO WAS STUCK IN SOME KIND OF REBOOT. NOT SURE IF ELECTRICAL PROBLEM OR WHAT SO TOOK IT IN TO DEALERSHIP AND THEY TOLD ME I SHOULD ONLY HAVE TO PAY $50-60 TO REBOOT IT. THEY CHECKED THE BATTERY AND SAID THE BATTERY WAS LOW CHARGE AND REPLACED IT AT NO CHARGE BUT SAID THEY WERE UNABLE TO REBOOT THE SYSTEM BECAUSE IT WOULD NOT STAY UP LONG ENOUGH BEFORE IT WOULD BLACK OUT AGAIN. SINCE IT WAS BARELY PAST THE WARRANTY PERIOD TOYOTA WOULD NOT COVER THE SYSTEM AND I WOULD HAVE TO PAY $1000 TO HAVE REFURBISHED SYSTEM INSTALLED. AFTER RESEARCHING ONLINE I FOUND THIS WAS A COMMON COMPLAINT AND FOUND ONE HERE AT THIS SITE AS WELL SO ADDING MINE. I SENT LETTERS AND EMAILS TO TOYOTA TO STAND BEHIND THEIR LONG TIME CUSTOMERS AND PRODUCTS BUT THEY WOULD NOT BUDGE. MULTIMEDIA SYSTEMS SHOULD NOT FAIL AFTER 3 YEARS. I CALL THAT A DEFECT BUT I GUESS BECAUSE IT IS NOT CONSIDERED A SAFETY ISSUE IT IS NOT IMPORTANT TO TOYOTA. WE ARE A TOYOTA FAMILY AND HAVE BEEN DRIVING TOYOTA'S SINCE MY FIRST CAR BACK IN THE 70'S. I WILL PROBABLY GO AHEAD AND REPLACE WITH REFURBISHED SYSTEM HOPING THIS IS NOT AN ELECTRICAL ISSUE AND REPEAT BUT I WILL CERTAINLY RECONSIDER BEFORE PURCHASING ANOTHER TOYOTA IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058456January 4, 2018
UNKNOWN OR OTHER
I HAVE A TOYOTA RAV4 2014 XLE AWD. THE RADIO SYSTEM WENT OUT SHOWING A PICTURE ON THE SCREEN OF THE RADIO AND WHAT SEEMED TO BE A REBOOTING OF THE SYSTEM CONSTANTLY. THE USB PORT IS ALSO SHORTING OUT. TO NOTE WHAT I WAS DOING, I WAS TURNING THE CAR ON IN MY GARAGE TO LEAVE AND RUN ERRANDS FOR THE DAY. THIS ALL HAPPENED ON THE SAME DAY. I ONLY USE THE SYSTEM FOR CD PLAYING, RADIO PLAYING, AND OCCASIONALLY NAVIGATION. WHEN I CALLED THE DEALERSHIP THE FIRST RESPONSE WAS I WOULD HAVE TO PAY $98 EACH FOR A SYSTEM CHECK ON BOTH PROBLEMS. ALSO, I GAVE THE VIN NUMBER TO THE TOYOTA SERVICE REP AND HE STATED THERE WAS AN UPDATE AVAILABLE AT NO COST TO ME. I DROPPED THE CAR OFF AND THE REP CALLED ME AND SAID HE MADE A MISTAKE; THERE WAS NO UPDATE AND THE RADIO IS NOT WORKING AT ALL. THE COST WOULD BE $1200. HE WANTED TO KNOW HOW MANY MILES I HAD ON THE CAR AND IF BOUGHT IT NEW, WHICH I DID BUY IT NEW AT HIS DEALERSHIP. I RESEARCHED THIS PROBLEM WITH OTHER RAV4 VEHICLES WITH SAME YEAR. ALSO, OTHER TOYOTA VEHICLES WITH SAME TYPE RADIO SYSTEM AND THERE IS A PROBLEM WITH ALL OF THEM DOING THE SAME THING MINE IS DOING. I FEEL A VEHICLE THAT IS ONLY 3 YEARS OLD SHOULD NOT BE HAVING THIS TYPE OF ISSUE AND IT SHOULD BE FIXED WITH AN UPGRADE, NOT THE FACT THE RADIO IS BROKEN AS WELL AS USB PORT NOT WORKING. I TAKE CARE OF MY CAR. IT STILL LOOKS NEW! I HAVE OWNED TOYOTA VEHICLES SINCE I WAS 16 AND I AM NOW 54. I AM VERY DISAPPOINTED WITH THE FACT THE TYPE OF RADIO MOST OF THE NEWER TOYOTAS HAVE INSTALLED ARE HAVING THIS ISSUE AND TOYOTA IS NOT ADDRESSING IT AS THEY SHOULD. I KNOW THIS IS NOT A SAFETY ISSUE, BUT I FEEL IT IS AN ISSUE THAT NEEDS TO BE ADDRESSED BY TOYOTA AS I FEEL THERE IS CLEARLY A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047682November 21, 2017
UNKNOWN OR OTHER, SERVICE BRAKES
MY NAME IS [XXX]. THE TOYOTA SERVICE HISTORY OF MY VEHICLE FROM TOYOTA. IT STATES IN FEBRUARY 2017 BRAKES IS GOOD WITH 8MM ON THE FRONT BRAKE PADS. NEXT SERVICE IS IN JUNE 2017, WITH 5,174 MILES LATER BRAKES ARE AT 3.5MM AND NEEDS TO BE REPLACED. I WAS NOT TOLD THAT THE DRIVER SIDE IS AT 3.5 AND THE PASSENGER SIDE WAS 6.0 MM. THE ISSUES STARTED WHEN THEY WERE REPLACED ON 12/4/2015. [XXX]STATED IT WAS ON MY DRIVING AND NOT THE BRAKES. IT CONTINUES FROM THE FIRST BRAKE SERVICE TILL TODAY. IF YOU WANT ANY MORE OF THE SERVICE HISTORY I DO HAVE IT IF YOU NEED IT. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040020October 26, 2017
ENGINE
RAV4 W/15,500MI... ENGINE PAUSE. IT HAPPENS RANDOMLY WITH NO WARNING. THE ENGINE DEFINITELY SLOWS DOWN AND YOU THINK IT IS GOING TO STOP BUT WHEN YOU HIT THE ACCELERATOR IT RESUMES SPEED. IT IS FRIGHTENING AS THE CAR SLOWS DOWN AND YOU DON'T KNOW IF IT WILL RESUME SPEED. IT PAUSES FOR WHAT SEEMS LIKE 3 OR 4 SECONDS. IT HAS HAPPENED 4 OR 5 TIMES,TRYING TO GET ON A HIGHWAY..AROUND TOWN, YOU NEVER KNOW WHEN THIS WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034782October 20, 2017
ENGINE, UNKNOWN OR OTHER
RAV4 2014 CAUGHT A FIRE WHEN WAS DRIVEN. THE STEERING WHEEL WAS SUDDENLY STUCK WHEN WAS DRIVEN ON THE LOCAL ROAD AT SPEED LESS THAN 40 MILES, SO PULLED OVER TO THE SHOULDER ON THE ROAD. SUDDENLY THE SMOKES CAME OUT UNDER THE HOOD, AND TURN TO FLAME. THE CAR BURNED ALL FRONT WINDSHIELD, ENGINE, BATTERY, AND HOOD. FIRE TRUCK COMES UP AND POLICEMAN HELP TO EXTINGUISH THE FIRE. IT WAS NO ACCIDENT, NO HIGH SPEED ON LOCAL ROAD, AND NO RAINNING DAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11025455September 25, 2017
ENGINE
WHILE MAKING A LEFT HAND TURN, AS I WAS COASTING INTO A PARKING SPOT AT MY PLACE OF EMPLOYMENT, I INEXPLICABLY HEARD MY ENGINE RACE AT AN ALARMING PITCH AND ALMOST SIMULTANEOUSLY MY CAR ACCELERATED AT AN UNPRECEDENTED RATE. I IMMEDIATELY SLAMMED ON THE BRAKES AS HARD AS I COULD AND MY VEHICLE CAME TO A SCREECHING STOP AFTER TRAVELING A FEW FEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004137July 10, 2017
STRUCTURE:BODY
THE PAINT ON THE TOP OF THE CAR IS PEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001934June 28, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE DOORS, BOTH THE FRONT DRIVER AND PASSENGER DOOR LOCKS FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE CONTACT STATED THAT THE DOORS HAD TO BE LOCKED AND UNLOCKED MANUALLY. IN ADDITION, THE REAR PASSENGER DOOR LOCK ALSO FAILED TO UNLOCK WHEN LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER (DICK DYER TOYOTA, LOCATED ON 240 KILLIAN COMMONS PARKWAY COLUMBIA, SC 29203) WHERE IT WAS DIAGNOSED THAT DOOR ACTUATORS ON BOTH SIDES NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,312.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000089June 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THERE WAS A LOUD CLICKING NOISE COMING FROM THE BRAKE PEDAL. IN ADDITION, WHEN THE VEHICLE STRUCK A POTHOLE OR WHEN MAKING A TURN, THE CLICKING NOISE WOULD GET LOUDER. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER (DALLAS TOYOTA LOCATED ON DELTON DR DALLAS, TX 75229) WHO STATED THAT THE VEHICLE WAS NOT COVERED BY THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983907May 7, 2017
UNKNOWN OR OTHER
DUNLOP GRAND TREK TIRES TREAD SEPERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983910May 7, 2017
TIRES
DUNLOP GRAND TREK TIRES ARE SEPERATING AT TREAD-DOT U2F5 3M5R3413
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969675March 31, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HI I AM WRITING ABOUT MY 2014 RAV4 MY MILEAGE IS 62,000. PRIOR TO THIS CAR BEING 3 YEARS OLD AND 55,000 MILES THE RADIO SHORTED OUT INCLUDING THE BLUETOOTH AND NAVIGATION. I AM SHOCKED TOYOTA HAS NOT DONE A RECALL WHEN IT IS EVIDENT THIS IS A COMMON DEFECT. BROWSING YOU TUBE SHOWS MANY, MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR TOYOTA RADIO. AFTER MONTHS OF SILENCE I ENDED UP PAYING $1345.41 TO REPLACE THIS UPON REASEARCH SEEMS TO BE A COMMON KNOWN PROBLEM. MY INVOICE #TOCS231192 WITH DUBLIN TOYOTA IS DATED 3/16/2017. I AM ASKING FOR YOUR REVIEW, CONSIDERATION AND RESPONSE IN THIS MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957766March 1, 2017
ENGINE, UNKNOWN OR OTHER
I WAS SITTING IN HEAVY STOP & GO TRAFFIC ON THE HIGHWAY. ALL THREE LANES WERE STOPPED. AND ALTERNATELY INCHING FORWARD DUE TO ACCIDENTS FURTHER DOWN THE ROAD. I WAS STOPPED WITH MY FOOT ON THE BRAKE. MY VEHICLE - THE RAVE 4 SUDDENLYSURGED FORWARD AND HIT THE VEHICLE IN FRONT OF ME. I STOOD ON THE BRAKES AS HARD AS POSSIBLE BUT COULD NOT STOP THE VEHICLE (RAV 4). ALL MY AIRBAGS DEPLOYED. I HAD AN INFANT IN THE BACK SEAT IN A CAR SEAT. I WAS EXTREMELY IN SHOCK AND SHAKEN AND HAD TROUBLE GETTING OUT OF THE VEHICLE AND BACK IN TO GET THE BABY OUT. MY VEHICLE WAS DECLARED A TOTAL LOSS. I ALSO QUESTION WHY ALL AIRBAGS DEPLOYED. TAKATA AIRBAGS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4