Toyota RAV4 Complaints (2009)

327 consumer complaints on file.

#10594555May 28, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594319May 27, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) AND STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592164May 17, 2014
WHEELS
ON MAY 14, 2014 IN THE AFTERNOON I PICKED UP MY VEHICLE AND DROVE TO HOME DEPOT HERE ON ST. THOMAS, US VIRGIN ISLANDS. UPON GETTING READY TO LEAVE HOME DEPOT, I OBSERVED THE TIRE LIGHT ON. I SAID MAYBE THE TIRE HAS A LEAK. I THEN DROVE TO BARBEL PLAZA AND OBSERVED THAT THE TIRE WAS AIRING DOWN. I THEN TOOK MY VEHICLE TO THE TIRE SHOP NEXT TO SILVER DOLLAR. THE GENTLEMAN CHECKED THE TIRE AFTER THROWING SOAP LIQUID ON IT AND OBSERVED NO NAILS OR SCREWS STUCK IN THE TIRE. HE THEN TOOK OFF THE RIGHT FRONT TIRE AND POURED WATER INSIDE THE RIM AND SHOWED ME THAT THERE IS CRACK ON THE INSIDE RIM. HE SAID THAT SOMEONE COULD'VE DROPPED TBE TIRE ON THE GROUND OR SOMETHING FELL ON IT. I CALLED THE NHTSA WEBSITE AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. I CALLED TOYOTA AND WAS ADVISED TO NOTIFY MY LOCAL TOYOTA SO THEY CAN ASSIST ME. I BROUGHT IT TO THE MANAGERS ATTENTION FOR TOYOTA AND I RECEIVED NO ASSISTANCE. HE IS GIVING ME A SIX FOR A NINE. I BOUGHT MY CAR IN NOVEMBER OF 2009. THE CAR HASN'T MAKE FIVE YEARS OLD AND THE RIM FOR THE TIRE IS CRACKED. I NEED SOME ASSISTANCE WITH MY RIM TO MY VEHICLE. IT SEEMS TO ME LIKE THE RIM WAS NOT FIXED PROPERLY. ALSO THE LUG NUT ARE NO GOOD EITHER. POOR MATERIAL. THANK YOU HOPE I GET SOME SORT OF ASSISTANCE. *TR UPDATED 11/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588840May 16, 2014
SUSPENSION
RECEIVED NOTIFICATION LAST FALL OF RECALL FOR REAR LOWER SUSPENSION ARM. WHEN DEALERSHIP WAS CONTACTED THEY SAID THAT IT WOULD BE IN THE SPRING BEFORE A FORMAL RECALL WOULD BE ISSUED. RECEIVED THE FORMAL RECALL AND THE DEALERSHIP SAID THEY DIDN'T HAVE THE PARTS AND I WOULD BE PUT ON A WAITING LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586936May 7, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V383000 (SUSPENSION) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST WITH AN EXPECTED DATE FOR THE PART OF JUNE 2014. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584113April 22, 2014
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY DAUGHTER (5-YEARS OLD, 40 LBS) WAS IN A BRITAX FRONTIER CAR SEAT WHEN WE WERE STRUCK BY ANOTHER CAR IN THE FRONT DRIVER'S SIDE. THE CAR WAS THEN STRUCK A SECOND TIME AND PROPELLED INTO A TELEPHONE POLE. THE PLASTIC PIECE HOLDING THE CAR SEAT TIGHTLY IN PLACE SNAPPED DURING THE ACCIDENT, AND THOUGH THE CAR SEAT WAS STILL FASTENED BY THE LATCH SYSTEM IT COULD MOVE FREELY. MY DAUGHTER HIT THE DVD PLAYER IN FRONT OF HER SEAT. SHE HAS A CONCUSSION AND MULTIPLE FACIAL LACERATIONS. THE CAR SEAT COMPLETELY FAILED TO HOLD HER IN PLACE IN THE ACCIDENT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=TOYOTA, MODEL=RAV4). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583445April 18, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE IGNITION BUTTON FAILED TO SHUT THE ENGINE OFF. THE CONTACT ALSO MENTIONED THAT THE DOOR LOCKS FAILED TO FUNCTION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,342. UPDATED 6/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583510April 18, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579719April 14, 2014
VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNS A 2006 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ENGINE RACED AS THE RPMS INCREASED. THE VEHICLE THEN ACCELERATED INDEPENDENTLY. THE CONTACT WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V113000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 62,215. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578513April 9, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE DEALER INDICATED MORE THAN TWICE THAT THEY DID NOT HAVE THE SOLUTION TO REPAIR THE VEHICLE. THE CONTACT HAD TO WAIT FOR MONTHS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576745April 2, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION ) AND STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564052February 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IN REVERSE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE FOUR WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FOUR WHEEL DRIVE NEEDED TO BE RESET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563336February 7, 2014
STEERING, WHEELS
STEERING: DURING NEW HAMPSHIRE STATE INSPECTION MECHANIC FAILED VEHICLE DUE TO EXCESSIVE PLAY IN WHEEL ASSEMBLY BECAUSE OF DEFECTIVE ELECTRONIC POWER STEERING RACK. NOTE: VEHICLE HAD NEVER BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE VIBRATION DUE TO ROAD OR OFF ROAD DRIVING EXPERIENCED. REMEDY: REPLACE ELECTRONIC POWER STEERING RACK AND ACCESSORIES. OF THE THREE OTHER RAV4'S OWNED BY DRIVER, ALL DROVE OVER 200,000 MILES WITHOUT STEERING PROBLEMS. WHEELS: DURING NEW HAMPSHIRE STATE INSPECTION MECHANIC FOUND REAR AXLE SEALS LEAKING. NOTE: VEHICLE HAD NEVER BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE VIBRATION DUE TO ROAD OR OFF ROAD DRIVING EXPERIENCED. REMEDY: REPLACE REAR AXLE SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562506February 1, 2014
AIR BAGS, ELECTRICAL SYSTEM
EXTENSIVE RODENT DAMAGE TO WIRING HARNESS, PASSENGER AIR BAG, HEAT/AC DUCTS, HEADLINER, CARPETING FRONT & REAR, INSTRUMENT PANEL, AND MANY MORE MISC. PARTS. REPAIR COSTS - $10,257.91 BECAUSE TOYOTA CHOSE TO MAKE THIS CAR WITH A SMALLER CARBON FOOTPRINT USING EDIBLE PRODUCTS (SOY FOAM, RICE HUSKS, ETC.) IN PLACE OF PETROLEUM FOR MUCH OF THE PLASTIC PARTS. THIS MATERIAL IS NOW ATTRACTIVE TO RODENTS AND THEY DESIGNED THE AIR INLET TO THE HEATER WITHOUT A SCREEN WHICH ALLOWS RODENTS ENTRY TO THE VEHICLE. IT BECOMES A SAFETY ISSUE BECAUSE THE AIR BAG WAS DAMAGED ENOUGH TO REQUIRE REPLACEMENT. MY TOYOTA HAS BECOME THE INCREDIBLE EDIBLE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562322January 31, 2014
SUSPENSION
I JUST WANT TO KNOW HOW LONG TOYOTA HAS TO REPAIR THE REAR SUSPENSION ARM THAT YOU RECALLED, IT SEEMS AROUND A COUPLE OF YEARS AGO? I'VE HEARD NOTHING FROM THEM ABOUT REPAIRING THIS PROBLEM, JUST THAT THEY ARE WORKING ON TRYING TO FIND A RESOLUTION. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560479January 18, 2014
VEHICLE SPEED CONTROL
WE HAVE A LOUD, INTERMITTENT GRINDING OR RATTLING NOISE THAT OCCURS USUALLY DURING ACCELERATION BUT OFTEN WHEN CRUISING AS WELL. WE CHECKED ONLINE AND OTHERS HAVE HAD A SIMILAR PROBLEM BUT DEALER CLAIMS THEY DO NOT KNOW WHAT IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558629January 6, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT HE STARTED THE IGNITION AND SHIFTED FROM PARK INTO DRIVE WHEN SUDDENLY, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WITH A RAPID INCREASE IN ENGINE RPMS. IN ADDITION, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT MENTIONED THAT THERE WAS A HUGE PILE OF SNOW THAT STOPPED THE VEHICLE HOWEVER THE WHEELS WERE STILL SPINNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558148January 2, 2014
SUSPENSION
I NOW REGRETTABLY OWN A 2009 TOYOTA RAV4. I BOUGHT THIS VEHICLE IN SEPTEMBER 2013 FROM A CAR MAX DEALER IN POMPANO BEACH FLORIDA. I WAS NOT TOLD THAT THE CAR HAD TWO RECALLS THAT HAVE NOT BEEN TAKEN CARE OF. I BROUGHT CAR BACK TO CAR MAX SEVERAL TIMES, THEY DID VARIOUS REPAIRS, NEW BRAKES AND ALIGNMENT. THEN I LOOKED ONLINE AND SAW THAT THIS CAR HAS TWO RECALLS. I BROUGHT THE CAR TO TOYOTA OF DEERFIELD BEACH FLORIDA AND WAS TOLD BY THE MECHANIC THAT THIS PARTICULAR MODEL WAS NOT ON RECALL. I CONTINUED TO DRIVE THIS CAR BUT THE STEERING IS VERY LOOSE AND THE WHEEL DO NOT LINE UP PROPERLY. I CALLED TOYOTA USA AND THEY TOLD ME THAT THIS CAR IS ON RECALL TO BRING IT BACK TO THE DEALER. I BROUGHT IT BACK TO TOYOTA OF DEER BEACH AND WAS TOLD BY THE MANGER [XXX], THAT THEY HAD ALREADY INSPECTED THE CAR AND ANY FURTHER INSPECTION WOULD COST ME MONEY. I CALLED TOYOTA USA BACK, WHILE STILL AT THE DEALER AND HAD THEN TALK TO [XXX] BUT THIS DID NOT HELP. HE REFUSED TO INSPECT THE CAR OR OFFER ANY REMEDY. HE SAID THAT I COULD PAY $89.00 FOR AN ALIGNMENT. I WENT HOME AND CALLED TOYOTA USA AGAIN. THEN THEY TOLD ME THAT THE CAR WAS INSPECTED IN MAY 2013 BEFORE I OWNED IT. I ASKED, WHAT WAS THE OUT COME OF THE INSPECTION. THEY COULD NOT ANSWER, MERELY STATED THAT I WILL BE CONTACTED BY THEM AND THAT THERE ARE NOT PARTS AVAILABLE FOR THE RECALL. ONE OF THE RECALLS CONCERNS THE REAR SUSPENSION, ETC.THAT THEY CAN WEAR OUT AND MAY CAUSE DAMAGE. THE OTHER IS THE COMPUTER SYSTEM THAT NEEDS TO BE REPROGRAMMED SO THAT THE DRIVER DOESN'T STEP ON THE GAS INSTEAD OF THE BREAKS. CAMPAIGN #13V383000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550382October 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHEN ATTEMPTING A DOWNWARD TURN, THE VEHICLE SPORADICALLY FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 35,000. ..UPDATED 12-30-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546710October 4, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH YOKOHAMA G91 TIRES, SIZE 235/65/17(NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS PREMATURELY WORN ON ALL FOUR TIRES AND ALSO EXHIBITED SEVERAL CRACKS. THE FOUR TIRES WERE REPLACED BY AN INDEPENDENT TIRE CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE DOT NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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