Toyota RAV4 Complaints (2016)

257 consumer complaints on file.

#11338271July 8, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324567May 14, 2020
VISIBILITY/WIPER
WINDSHIELD WIPER INTERVALS DO NOT CHANGE SPEED AND THE FASTEST SETTING IS INADEQUATE IN HEAVY RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322500April 28, 2020
AIR BAGS
HIT A DEER HEAD ON GOING ROUGHLY 70 MPH, AIRBAGS DIDN'T GO OFF AND RADIATOR AND SENSOR GOT PUSHED INTO THE CAR. WAS ON THE HIGHWAY JUST OUTSIDE OF GILLETE, WY WHEN IT OCCURED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11310180February 19, 2020
ELECTRICAL SYSTEM
REAR HATCH MOTOR FAILED. HATCH WILL NOT OPEN. TOYOTA ADMITS FAULT/DEFECT, BUT REFUSES TO COVER COSTS ASSOCIATED WITH FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297938January 8, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW RATE OF SPEED, THE BRAKES FAILED WITHOUT WARNING AND THE VEHICLE DROVE INTO A BRICK PILLAR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. POLICE WERE CALLED AND A REPORT WAS FILED; NO MEDICAL ASSISTANCE WAS GIVEN AT THE SCENE. THE CONTACT'S WIFE SUFFERED BRUISING ACROSS HER CHEST DUE TO THE SEAT BELT. THE VEHICLE WAS TOWED FROM THE SCENE TO THE CONTACT'S HOME AND WAS REPAIRED AT AN INDEPENDENT AUTO BODY SHOP. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE LAUNCHED. THE FAILURE MILEAGE WAS 49,623.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11297434January 6, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
THE WIRING HARNESS WAS CHEW COMPLETELY UP. THIS AFFECTED MY POWER BRAKES, ENGINE,STEERING SYSTEM, ETC. THESE LIGHTS CAME ON WHILE DRIVING THE CAR! RATS CHEWED MY WIRING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290997December 23, 2019
ELECTRICAL SYSTEM
MY CAR PHONE DOES NOT WORK WITH MY IPHONE 11 PRO MAX. I HAVE A 2016 TOYOTA RAV4 HYBRID. THE BLUETOOTH ON MY NEW PHONE WELL NOT PAIR WITH MY ETUNE SOFTWARE. TBE PHONE CAN'T EVEN DISCOVER IT. WHEN IT FINALLY FAILS MY SCREEN ON MY CAT PHONE SAYS NO MICROPHONE DETECTED. ROTORS SAYS IT'S AN APPLE SOFTWARE PROBLEM. JUS A SAFETY ISSUE. I DRIVE AND WORK OUT OF MY CAR SIX DAYS A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289507December 16, 2019
UNKNOWN OR OTHER
RAV4 HYBRID LIMITED WITH NAVIGATION. THE NAVIGATION CONTROL [MAPS / RADIO / VOLUME CONTROL] FREEZES SUDDENLY AND SCREEN IS NOT MANAGEABLE UNTIL THE CAR STOPS, ENGINE TURNED OFF AND BACK ON. ONE TIME, RADIO WAS LOUD, AND COULD NOT TURN IT DOWN AS THE SCREEN WAS FROZEN. HAS HAPPENED ABOUT ONCE EVERY TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289050December 14, 2019
SEATS
THE DRIVERS SIDE SEAT WHEN MOVED BACK, LOCKS IN AND WON'T MOVE FORWARD. THIS HAPPENED AT A CAR WASH WHEN CAR WAS NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288810December 13, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE DRIVING, THE CONTACT HAD TO QUICKLY VEER OUT OF THE WAY TO AVOID STRIKING ANOTHER VEHICLE. AS A RESULT, HE CRASHED INTO A TREE AT 42 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND SHOULDER, AND ALSO HAD WHIPLASH. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DAMAGE TO THE VEHICLE WAS EXTENSIVE, PRIMARILY IN THE FRONT. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED FROM THE SCENE TO A BODY SHOP. THE MANUFACTURER HIRED AN INDEPENDENT ENGINEERING FIRM THAT TOOK THE INFORMATION FROM THE VEHICLE'S BLACK BOX. THEIR FINDINGS STATED THAT ALL OF THE SENSORS WERE WORKING AND THE VEHICLE'S SPEED WAS 42 MPH. THE REASON THE AIR BAGS DID NOT DEPLOY WAS "INSUFFICIENT DECELERATION". THE DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 90,000. *LN *TR *DT *DL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11282708November 27, 2019
UNKNOWN OR OTHER
THE REVIEW CAMERA DOES NOT PROVIDE ANY PICTURE WHEN THE SUN SHINES DIRECTLY INTO THE WINDSHIELD THAT ALMOST CAUSED A COLLISION WITH PEDESTRIANS WITH CHILDREN. I WAS BACKING UP FROM THE PARKING SPACE. THANKS GOD NOTHING HAPPENED BUT THIS CAMERA SCREEN MUST BE RECALLED. I REPORTED IT TO PALM BEACH TOTOTA REP. WHEN I DISCOVERED IT BUT I DID NOT HEAR ANYTHING ABOUT HOW TO FIX THE PROBLEM. THE SCREEN BECAME DARK AS LCD SCREENS MANUFACTURED YEARS AGO IF YOU REMEMBER. TOYOTA RAV4-2016 THAT I DROVE BEFORE HAD EXCELLENT SCREEN AND CLEAR PICTURE THAT DID NOT AFFECTED BY ANY LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280463November 16, 2019
AIR BAGS
THE AIR BAG LIGHTS COMES ON AND OFF FROM THE DASH ALL THE TIME, I WENT TO A DEALERSHIP AND THEY TOLD ME THAT THERE IS NOTHING THEY CAM DO ABOUT IT BECAUSE THE LIGHT WASN'T ON WHEN I WENT THERE BUT I THINK THEY COULD AT LEAST TAKE A LOOK AT IT BUT THEY DIDN'T CARE, IT'S A SAFETY PROBLEM AND THEY SHOULD BE MORE CAREFUL WITH THESE KIND OF PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269566October 19, 2019
EXTERIOR LIGHTING
THE AUTO HIGHBEAM FEATURE WORKS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268870October 16, 2019
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT WITH THE LOW BEAMS ON THE VISIBILITY DISTANCE IS LIMITED TO ABOUT 60 FEET. AFTER THAT ALL THAT YOU CAN SEE IS A BLACK VEIL LIKE A CURTAIN HUNG OVER THE LIGHTS. NOTHING CAN BE SEEN OR DETECTED IN THE DARKNESS BEYOND WHERE THE LIGHT ABRUPTLY ENDS PRESENTING A VERY DANGEROUS DRIVING EXPERIENCE. THE CONDITION IS AMPLIFIED ON DARK COUNTRY ROADS WHERE THERE IS NO STREET LIGHTING OR OTHER AMBIENT LIGHT. DRIVING ON HIGH BEAMS IS THE ONLY SAFE OPTION, BUT EVEN THEN THE HIGH BEAMS CONFLICT WITH EACH SIDE AND THERE IS NO PERIPHERAL VISION MAKING TURNING A SAFETY ISSUE AS WELL. SEARCHING THE INTERNET ABOUT THIS PROBLEM BRINGS UP A NUMBER OF SIMILAR COMPLAINTS NOT ONLY FOR THE 2016 RAV 4 LE BUT THROUGH 2018 AS WELL. DRIVING UNDER THESE CIRCUMSTANCES IS A VERY DANGEROUS COMMUTE, AND SOME OF THE COMPLAINTS INCLUDE HITTING DEER, DRIVING OFF THE ROAD WHILE TURNING, AND NOT BEING ABLE TO DETECT ANY MOVEMENT OR OBSTACLES IN THE CURTAIN OF DARKNESS THAT THESE HEADLIGHTS CREATE. STATEMENTS IN THE COMPLAINTS MENTION THAT THE DEALERSHIPS SAY THEY CANNOT FIX THE PROBLEM BECAUSE IT IS A MANUFACTURED PROBLEM AND THEY CAN ONLY ADJUST TO TOYOTA'S SPECS. THE HEADLIGHTS ARE EXTREMELY SMALL ON THIS VEHICLE SO I'M NOT SURE WHAT THE SOLUTION IS. AS FAR AS I KNOW NO ONE HAS BEEN SERIOUSLY INJURED BECAUSE OF THIS FLAW, BUT PERHAPS IT IS ONLY A MATTER OF TIME BEFORE THAT OCCURS, UNLESS THIS VERY DANGEROUS PROBLEM CAN BE CORRECTED. IT IS IMPOSSIBLE TO DRIVE SAFELY IN THIS VEHICLE WITH THE LOW BEAMS ON. AND TO DRIVE WITH ONLY THE HIGH BEAMS AT ALL TIMES PRESENTS ANOTHER HAZARD TO ONCOMING TRAFFIC. THIS PROBLEM HAS TO BE ADDRESSED BY TOYOTA MANUFACTURING BEFORE THE WORST HAPPENS BECAUSE OF IT. I AM ATTACHING PICTURES TAKEN OUT OF THE WINDSHIELD THAT SHOWS THE LIMITED SIGHT DISTANCE AND THE CURTAIN OF DARKNESS THAT FALLS BEYOND THE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268896October 16, 2019
EXTERIOR LIGHTING
THIS IS AN ADDENDUM TO COMPLAINT #11268870, CONCERNING A HEADLIGHT PROBLEM WITH OUR 2016 RAV 4 LE. THE CURTAIN OF DARKNESS CREATED BY THE LOW BEAM HEADLIGHTS MOVES UP AND DOWN WITH THE MOVEMENT OF THE CAR AS THE VEHICLE ADJUSTS TO THE VAGARIES OF THE ROAD. IT BECOMES A DANGEROUS DISTRACTION BECAUSE YOU ARE TRYING TO SEE WHAT IS IN FRONT OF YOU, WHICH IS IMPOSSIBLE PAST ABOUT 60 FEET. SO YOU ARE DEALING NOT ONLY WITH LIMITED SIGHT DISTANCE AND AN OMINOUS CURTAIN OF DARKNESS, ITS DIFFICULT TO DRIVE SAFELY BECAUSE THE DARKNESS CONTINUES TO MOVE UP AND DOWN AS YOU DRIVE CAUSING A SERIOUS DIVERSION OF CONCENTRATION. PUTTING ALL THE FACTORS TOGETHER CREATES A VERY STRESSFUL, ANNOYING AND DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267112October 8, 2019
SERVICE BRAKES
ABS SYSTEM LIGHT IS ON AND THERE IS NO COVERAGE PLUS I DID NOT GET THE RECALL OF 2016. I AM ON LONG-TERM DISABILITY AND THIS IS EXPENSIVE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255670September 16, 2019
SERVICE BRAKES
BRAKES ARE SQUEAKY AT A LOW RATE OF SPEED (20 MPH AND LESS) AT APPROXIMATELY 20K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254693September 11, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. IN TURN, THE SECOND VEHICLE CRASHED INTO A THIRD VEHICLE. THE CONTACT'S AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE TWO OCCUPANTS IN THE SECOND VEHICLE SUSTAINED MINOR NECK INJURIES. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: 197537 WAS FILED AND THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11253256September 4, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE STRUCTURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PINE BELT SUBARU (1104 NJ-88, LAKEWOOD, NJ 08701, (732) 719-4521) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245763August 22, 2019
EXTERIOR LIGHTING
PURCHASED 2016 RAV4 FROM LOCAL TOYOTA DEALER IN JUNE 2019. HAD BADLY FOGGED TAIL LIGHTS ON PURCHASE (AS DID FOUR OTHER 2016 RAV4S I LOOKED AT ON DEALER LOTS). PAID LOCAL AUTO REPAIR SHOP $650 ON 6/24/19 TO REPLACE TAIL LIGHTS WITH OEM. LESS THAN 2 MONTHS LATER (8/17/19) HAD RAIL STORM AND SAW CONDENSATION INSIDE RIM OF ALL 4 TAIL LIGHTS. CAN REPLACE THEM AGAIN BUT THIS IS OBVIOUSLY A FACTORY DEFECT THAT TOYOTA HAS NOT ACKNOWLEDGED. IT IS A SAFETY ISSUE WHEN LIGHTS ARE DIMMED FROM FOGGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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