Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11491439October 29, 2022
VEHICLE SPEED CONTROL
While leaving the bank parking lot my 2015 Rav 4 started to accelerate while my foot was on the brakes. I barely missed hitting an incoming car. This was not first time something like this happened. There were other incidents prior to this but I dismissed them as maybe me hitting the wrong pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491189October 27, 2022
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact stated that whenever the vehicle was started, the instrument panel went blank and then illuminated as needed. Additionally, while driving at undisclosed speeds, the vehicle was jerking. The contact stated that on one occasion while driving 45 MPH, the instrument panel went blank and the radio became inoperable; however, soon after the failure, the functions returned and operated as designed. The contact took the vehicle to a certified mechanic who was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488167October 6, 2022
EXTERIOR LIGHTING
Water is collecting in the outside taillights (attached to the body, not the rear hatch) on both sides. There are no visible leaks in the seals or holes in the lenses. In the attached photos, finger is pointing to water level on both lenses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484250September 13, 2022
UNKNOWN OR OTHER
Nathing everything is my car working good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482676September 2, 2022
UNKNOWN OR OTHER
Yesterday, on 9/1/2022, my son parked the car on the parking lot of CVS in Tucson, AZ. He turned the car off and locked it and went into the store. While at CVS the car spontaneously burst into flames. More specifically the front of the car burst into flames. The car has been meticulously maintained and was in perfect mechanical condition. No one smokes. There was nothing flammable in the car. It just caught on fire out of the blue on its own while parked. Good thing no one got hurt and no other property damage occurred, but the car is totaled. It had about 88,000 miles on it. Thank god it was not inside the garage at night or our house would most likely have burned down as well. This is a VERY disturbing event. No one expects their well-maintained car to catch on fire while turned off and parked. We would like the incident investigated.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481093August 24, 2022
ENGINE
The car hesitates when I press the gas and also does this when the cruise control is activated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480949August 24, 2022
FIRERELATED
The contact owned a 2015 Toyota Rav-4. The contact received notification of Customer Service Campaign: 21TG01 (12-Volt Battery Size and Installation Inspection). The contact stated that she inspected the battery and confirmed that it was the correct battery size prior to the failure. The contact stated that after refueling the vehicle, she drove to her friend's residence at an undisclosed speed when the vehicle experienced a loss of power steering assist and the air conditioner and radio inadvertently turned off. The contact arrived at her friend's residence and parked the vehicle for approximately 45 minutes to an hour. The contact restarted the vehicle and drove down the driveway when the vehicle lost motive power with smoke coming from underneath the hood. The contact and her friend exited the vehicle before it caught fire. A police officer was driving by when he witnessed the fire. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481002August 24, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Toyota Rav4. The contact stated that the illumination from the headlights was poor due to scratches inside the headlight housings. The contact stated that the illumination made nighttime driving difficult. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479597August 16, 2022
STEERING
Cs Traction Light Is On Cause INTERNAL OPEN IN STEERING ANGLE SENSPR MODULE THE STEERING ANGLE SENSOR TRANSMITS THE STEERING WHEEL'S RATE OF TURN, WHEEL ANGLE, AND OTHER IMPORTANT DATA TO THE SPECIFIC VEHICLE'S COMPUTER. IF THERE IS A FAULT IN THE SIGNAL, THE COMPUTER CAN DISABLE THE VEHICLE'S STABILITY CONTROL. Correction REPLACE STEERING ANGEL SENSOR MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477644August 4, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
The power hatch door liftgate support rods problems. The hatch door won't close. This is the third times. First two times were under warranty, this time is after warranty. The liftgate must have mechanical or design problem when manufacturing. If the hatch back door suddenly drop, it will hurt my head or body when I try to reach my trunks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475313July 22, 2022
ENGINE
OUR 2015 RAV 4 IS EXPERIENCING A TORQUE CONVERTER SHUDDER AT ABOUT 40MPH. WE CAN FEEL THIS RATTLE OR AS TOYOTA HAS EXPLAINED IN A WARRANTY POLICY BULLETIN # POL17-06 DATED 9-15-2017 AND REVISED IN 2021, A SHUDDER, AND HAVE CONCERNS FOR OUR SAFETY WHILE DRIVING. OUR MECHANIC TEST DROVE THE CAR AND FELT THE SHUDDER. HE THEN PROVIDED THE WARRANTY POLICY BULLETIN WHICH WE THEN PRESENTED TO BALISE TOYOTA ON POST RD IN RHODE ISLAND. THEY ALSO DOCUMENTED AND EXPERIENCED THE SHUDDER CONFIRMING OUR CONCERNS AND THOSE OF OUR MECHANIC. BALISE TOYOTA TOLD US OUR vin # WAS OUTSIDE THE WARRANTY COVERED PERIOD. TOYOTA IS COVERING VEHICLE TO NOV. 2014 AND OUR VEHICLE WAS PRODUCED FEB. 9, 2015. THE WARRANTY ENHANCEMENT PROGRAM (ZH1) WARRANTY EXTENSION FOR TORQUE CONVERTER SHUDDER ON CERTAIN 2013-2015 MY RAV4 OFFERING A SECONDARY COVERAGE FOR 8 YEARS FROM DATE OF FIRST USE OR 150,000 MILES. OUR VEHICLE FALLS WITHIN THIS COVERAGE ALLOWANCE, TOYOTA CORPORATE REFUSED OUR CLAIM FOR INCLUSION. HOWEVER, WE ARE SUSPICIOUSLY CLOSE TO THE INCLUSION DATE, EXPERIENCING THE VERY ISSUE, HAVE CONFIRMATION FROM A MECHANIC AND THE DEALERSHIP HAS ALSO CONFIRMED EXISTENCE OF PROBLEM UPON TEST DRIVE. WE NOTICED THE SHUDDER ABOUT A MONTH BEFORE HAVING IT CHECKED OUT. I WILL PERSUE TOYOTA FURTHER BUT WOULD LIKETO REPORT THIS ISSUE AS THEY ARE NOT COVERING ALL VEHICLES PRODUCED BETWEEN 2013-2015 AS I THINK THEY SHOULD. MY RAV4 IS BEHAVING EXACTLY AS THEY DESCRIBE A VEHICLE WITH A FAULTY TORQUE CONVERTER WILL. PROBLEM THEY ACKNOWLEDGE THE ISSUE BUT WILL NOT CONSIDER MY CAR AS IT IS OUTSIDE THE DATE THEY HAVE DECIDED TO MAKE. THEY NEED TO EXTEND THAT DATE OUT TO COVER ALL VEHICLES EXPERIECING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473451July 11, 2022
UNKNOWN OR OTHER
Transaxle Repair: reman transition with torque converter. The car begins to shake around 60MPH as well as acceleration gets stuck at times. The Toyota dealership looked at the vehicle 2 times before the cause was addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468596June 10, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Toyota Rav4. The contact stated while driving 5 MPH, the vehicle independently accelerated while pulling into to a testing facility. The contact depressed the brake pedal and steered away from the tent and the vehicle came to a complete stop. The contact was unaware if there were any warning lights being illuminated. The vehicle was driven to the residence. The vehicle was not taken to a dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 18,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468235June 8, 2022
STEERING
Toyota informed me That my 2015 Rav4 is not eligible for Recall no. 15V144000, it does not apply to my VIN. However my Electric Power steering has malfunctioned with 82k miles on the Vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466414May 27, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My vehicle has a problem with torque converter shudder that has gotten worse over time. At first it was shuddering and now vehicle bulks and momentarily slows down at the speed of 20mph thus creating an unsafe situation. Toyota has a Torque Converter Shudder Warranty Enhancement Program (ZH1) for vehicles of my age and mileage, but my specific VIN number does not fall under this warranty enhancement. I spoke to Toyota Brand Engagement Center senior adviser Drew and explained to him that it is a safety issue due to my vehicle unexpectedly slowing down in traffic. But he refused to do anything to mitigate this safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466338May 27, 2022
UNKNOWN OR OTHER
The white paint on my vehicle is chipping like crazy. I was told by my insurance company that there was a problem with the white paint on Toyota vehicle from 2008-2019. This is very disheartening as I’ve always buy toyota vehicles for their excellence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465757May 23, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
Power to the vehicle was lost while making a turn under a stop light. Emergency flashers were used. All dashboard lights came on at the time the vehicle lost power. Radio stopped. The car was turned off and was able to be restarted after several seconds. The danger was having a vehicle stopped under a stop light for several seconds. The problem has yet to be repeated. It happened just this morning 5/23/22. No other warnings were given before loss of power. We have not yet had an inspection by any other parties but will plan on it as we are aware there had been an issue with a 12 volt battery case in the past on this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465597May 21, 2022
STRUCTURE:BODY
About three months ago the liftgate on my 2015 Toyota RAV4 SUV, suddenly started not wanting to close properly as if the door shock absorbers had slipped out of place. I clarify that at no time has my vehicle been impacted, forced or stolen. The moment I opened the door with the button, once I went to close it, it stayed open, causing my vehicle to get wet inside every time it rains. I can not park it in open places because they can force the door that is left open and they can steal it. There are times when the door opens but doesn't want to close, and other times it just doesn't want to open. I understand that I have taken very good care of my vehicle and this is an essential part of it. I hope you can give me a quick solution on this. Thanksyou!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465297May 19, 2022
POWER TRAIN
Transmission does not work prior to 60,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464008May 10, 2022
POWER TRAIN
Transmission shudder between approximately 25-40 mph. Toyota had a recall on some of the 2013-2015 RAV4 for this problem by the vin number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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