Toyota RAV4 Complaints (2024)

207 consumer complaints on file.

#11711581January 17, 2026
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and seriously injured. It does not happen super often, but enough that I know there is a problem. Dealer has not been able to see any codes, and we have not been able to recreate the issue in front of the service advisors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711477January 16, 2026
ENGINE, VEHICLE SPEED CONTROL
The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11709171January 6, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Road debris damaged AC condenser that cools batteries of RAV4 Prime. A quick google search yields many other cases over multiple model years highlighting a design failure on the part of Toyota. Not only is the repair costly, if not quickly remedied could lead to damaged hybrid batteries and possibly even fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708815January 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708205January 1, 2026
VISIBILITY/WIPER
the back glass spontaneously shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708110December 31, 2025
STEERING, SUSPENSION, WHEELS
2024 Toyota RAV4 XLE AWD, VIN [XXX]. Steering defect appeared at approximately 12,000 miles (April 2025). Vehicle pulls significantly to the right, requiring constant steering correction. Driver must continuously hold left side of steering wheel to maintain straight path. If steering wheel released, vehicle immediately drifts right. Pull is constant and especially noticeable at highway speeds. THREE REPAIR ATTEMPTS FAILED: June 2025 (14,715 miles): Two wheel alignments performed same day - both failed to correct pull. November 2025 (16,091 miles): Replaced blown passenger rear shock absorber - pull persisted. December 2025 (16,819 miles): Performed 10+ wheel alignments. Toyota Corporate Technical Assistance filed case #53530239 and instructed ABS/SAS reset - failed. Technicians documented "rear suspension binding" but did not mechanically repair. SUSPECTED CAUSE: Strut mount bearing binding/failure or suspension binding. Dealership replaced shock but not strut mounts (industry best practice is replacing both together when shock fails at low mileage). Documented binding issue was not mechanically repaired - only software reset attempted. CURRENT STATUS: Vehicle unsafe to drive. 16,819 miles in two years. New rattling noise developed in right front dashboard after December repairs. This is a manufacturing defect appearing in first year at low mileage, not wear and tear. SAFETY CONCERN: Driver must maintain constant corrective pressure on steering wheel to prevent rightward drift. Risk of vehicle drifting into adjacent lane or off road if driver momentarily distracted. Defect creates dangerous driving condition, particularly at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705365December 16, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11703466December 6, 2025
SERVICE BRAKES
I was driving on a busy road at rush-hour. I was behind a school bus at a light. I stopped the car the way I always do but the car kept inching up very very slowly. I could not stop the car. It just kept moving until I hit the back of the bus!!! there was no damage to the bus, but my vehicle has a lot of damage on it. It was almost new 2024 RAV4 prime!!! I have since read that there have been a lot of recalls on this vehicle for brake problems. I could not drive the car and had to have it towed to the dealership Of course they say they know nothing of anything like this and were very uncooperative. I have been leasing the car with the agreement to buy it outright at the end of the term and now I am afraid of this car! I am a senior citizen, and I drive my grandchildren all over.. please help!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702054November 29, 2025
SERVICE BRAKES
Front Brake Squeal/Squaek Noise when light or moderate braking. Started around 10000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701694November 26, 2025
AIR BAGS
During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and remains available for inspection. Law enforcement and insurance representatives have reviewed the vehicle, but no manufacturer evaluation has occurred. Given the severity of the injuries and absence of prior indicators, I believe further investigation is necessary to determine whether a safety-related malfunction occurred and to help prevent potential risk of death to other drivers.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11701533November 25, 2025
UNKNOWN OR OTHER
Novemver 18, 2025 "I was driving my 2024 RAV4 .. suddenly - I only heard the glass shatter, not an impact on my sunroof glass. After 10mins driving (7:10AM) Speed 65 mph in freeway It was not raining when I started driving but a little windy and splash of rain started No impact or debris and I am far away from cars in from of me The remaining glass edges (show outward shattered)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11700739November 21, 2025
STEERING, ENGINE, ELECTRICAL SYSTEM
I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700264November 19, 2025
ELECTRICAL SYSTEM
The electronic dashboard with speedometer, and information regarding mechanical functions and fuel has gone blank. This recall has been issued however, Toyota does not yet have a fix. They are estimating sometime in December, however no specific date for a fix. I have followed up with the Toyota dealer who stated that I should file a complaint regarding the delay in a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700388November 19, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Hazard (fishtailing risk): In rain with LTA ON, small but critical driver steering corrections near center are overridden by EPS/LTA, which apply centering torque into steering dual compliance creating a real steering wheel deadband canceling the driver’s turning of the wheel across the deadband; then the steered wheels snap abruptly to the steering wheel position. The significantly delayed response and snap overcorrection, caused cause fishtailing (causing a miss with a car, then a semi), just like the car suddenly had loose ball joints. Conditions: ~40–50 mph, intermittent heavy rain, wipers high, spray, occasional false lane detections. Dealer response: Acknowledged the general behaviour. Refused diagnostics; advised turning LTA OFF or lowering sensitivity. Reference: Technical appendix in Toyota.txt (mechanism, thresholds, dual‑compliance explanation, SAE 2019‑01‑1516). SAE Technical Paper 2019-01-1516 (Fu et al., "Control Strategy to Reduce Torque Oscillation of the Electric Power Steering System") Observer credentials: Retired 39-year integrated circuit design engineer; 23 US patents (~8 involving nonlinear feedback/deadband control).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700217November 18, 2025
SUSPENSION
Refusing to replace bad suspension components under warranty due to Toyota being above the law and more concerned about profits than safety on the road ways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699500November 14, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front camera quit working and it costs 2000 to replace which is absolutely ridiculous for a 2024 car. It should not have went out in a year and a half. It causes all the safety things on the car to not work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699048November 12, 2025
UNKNOWN OR OTHER
Never collusion with ever
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698298November 8, 2025
ENGINE, STEERING
Rav 4 2024 Mileage 44,780 Got off work and started car and drove home no issues was driving in the rain for about 30 mins. I get home and park and my car is sitting for a minute. Then it started to idle strange/ shaking and I see the rpms are jumping between 1k-2k I try to give it gas and nothing happens. I end up turning the car off and back on and the car starts but sputters/shakes and turns right off this happens multiple times. I leave it alone and start it 30 mins later it starts but is shaking very badly. I turn it off and call for a tow to the dealership. I go back and start it an hr later it starts fine and runs fine. I get it towed to the dealership and they keep it for 1 1/2 days they find nothing wrong saying everything is running the way it is designed to run. I go and pick it up and they state they completely inspected and drove multiple times there is nothing going wrong. I take the car and drive it for 3 mins around the block then park the car engine shuts off on its own but everything is still on message states engine stopped power steering low. Took it back the dealership has no idea what’s going wrong. This is a concern because it can happen while driving and the car will stop on its own and cause an accident. This needs to be addressed due to the dealership not knowing what is going on and it being a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698066November 7, 2025
UNKNOWN OR OTHER
Impact is to software. Apple car play is malfunctioning. Will not allow bluetooth calls while apple car play is active. Phone will continue to ring on screen however, and will not be able to take call handsfree while driving. Call will not allow communication from driver to caller, only can hear caller. Concerns have been ongoing since May.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697825November 6, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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