Toyota RAV4 Complaints (2023)

238 consumer complaints on file.

#11726853March 24, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
13.2 inch console display went blank on 9/15/25; remedy not available for over 6 months now; they still do not have a definite schedule to give me; toyota says to wait for another letter that should have been sent out months ago. Not sure if litigation is appropriate for this case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726524March 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that when the vehicle was started, the instrument panel failed to function as intended, and a blank screen was displayed. The local dealer was contacted and confirmed that parts to do the recall repair were not yet available. Other local dealers were contacted and confirmed that parts to do the recall repairs were not yet available. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726567March 23, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
1 - The dashboard/head unit went black. Software failure. No longer able to see any metrics on the dashboard screen. Speed limit. Mileage. Electrical charge. Gas tank. Nothing. 2 - I literally cannot drive the car anymore, it's a safety issue. 3 - It's been at the dealership service center since December 31, 2025, with no solution in sight, I called again today for an update. It's been held "in repair" for three months now. 4 - The screen disappeared once before for a few hours, came back on, then disappeared again and never came back. It's a national recall - Toyota is not expediting the fix or just doesn't care
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726160March 22, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle exhibits a consistent and reproducible malfunction in the powertrain system, specifically related to acceleration response and drivetrain engagement. While driving at a steady speed, when the accelerator is pressed gradually (approximately 50–60%), the engine RPM increases but the vehicle does not accelerate accordingly. There is a delay in power delivery. When the accelerator is released, the engine may continue revving briefly, followed by a sudden and jerky engagement of the drivetrain. This issue occurs consistently under the same driving conditions and can be reproduced every time. The vehicle is available for inspection upon request. This malfunction creates a safety risk when merging into traffic, entering intersections, or making turns. The vehicle does not respond when acceleration is required, which can lead to dangerous situations where other vehicles may approach at higher speeds. After the delay, the vehicle may surge forward unexpectedly, increasing the risk of collision. The issue has been reported to multiple authorized Toyota dealerships on several occasions within the first 15 months of ownership. The vehicle has been inspected by dealership technicians, but the concern has not been diagnosed or repaired. Dealerships have stated that the behavior is normal, despite the repeatable nature of the issue. No warning lights, error messages, or diagnostic indicators have appeared at any time. No diagnostic trouble codes have been reported. The vehicle is equipped with an 8-speed automatic transmission, and the behavior appears consistent with a possible transmission, torque converter, or drivetrain control malfunction affecting acceleration response. The condition is not related to driver input and occurs under controlled, repeatable conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725783March 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that the vehicle had been at a dealer since November 2025, because of an instrument panel failure. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725668March 19, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
Sat in driver seat, closed driver seat door, and the rear window shattered. There was no impact or other incident to the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725439March 19, 2026
POWER TRAIN, SERVICE BRAKES, STEERING
The 2023 Toyota RAV4 8-speed transmission is catastrophically defective and poses an immediate safety hazard. It exhibits severe hesitation, slipping, and lurching when accelerating from a stop or low speed, and when attempting to merge into high-speed traffic (I-15/Las Vegas), creating a high risk of rear-end collisions. During these events, the RPMs spike and fall rapidly but the vehicle fails to accelerate. Furthermore, the vehicle lunges forward while the brakes are applied. The engine actively fights the braking system, requiring extreme physical force to stop the car and prevent front-end collisions. This lunging has repeatedly triggered the Pre-Collision System, causing the seatbelts to lock and tension against the driver’s body. Additionally, the vehicle exhibits steering resistance and feedback during turns, making it difficult to maneuver safely. The local dealership (AutoNation Toyota Las Vegas) inspected the vehicle and claimed these life-threatening behaviors are "normal" for this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725313March 18, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that the instrument panel was not operating properly. The vehicle was taken to a dealer, and the dealer associated the failure with NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 70,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724605March 16, 2026
STEERING, SUSPENSION
Had safety inspection done when having oil changed on 3/5/26. was informed by dealer that it needed both outer tie rod ends replaced has play in it. this came to a cost of $735.00 with alignment. Of course not covered by vehicle warranty which is useless at this point. I have never had this problem on any vehicles I have owned since starting to drive in 1975. This is a safety and quality issue and I should be reimbursed. I will seriously think about about an American owned company in the future. Having Friend at another dealership TCO 3/18/26 I was away last week and SUV parked in garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723862March 12, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a black screen. After several minutes, the instrument panel started operating as intended. The failure had gotten worse. The vehicle was taken to the dealer, but remained with the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and declined a buyback. The manufacturer filed a claim. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723999March 12, 2026
UNKNOWN OR OTHER
rear hatch fails repeatedly to open. it locks up. it failed to shut too and damaged a rear taillight, forcing me to bring it to toyota. i had toyota dealer look at it twice now. from jan up to mar of this year. they had my car 2 weeks. even after replacing hatch struts and hinges,it still happens. it has to be an electrical, mechanical, or computer issue causing it. new vehicle, now under 20k mi. the hatch is widespread in rav4 models and I've found soo many reports online of same problem. this needs to be investigated more and fixed and recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723336March 10, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The contact was informed that the failure was associated with an unrepaired recall. The contact was informed that parts were not yet available. The contact stated that the vehicle was unsafe to drive because of the unrepaired recall. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact requested a buyback. The contact stated that the remedy was a temporary fix, and not a permanent fix. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722540March 6, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The contact was informed that the instrument panel failed because of an open recall repair. The vehicle was not repaired. The contact was informed that the parts were not yet available. In addition, the contact stated that the vehicle had been at the dealer for 101 days. The contact was informed of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722312March 5, 2026
UNKNOWN OR OTHER
The instrument panel has gone black since approximately January 23, 2026 other than a recall notice there has been no messages or anything on the vehicle. The dealer has tried to order a new dash three times and each time Toyota has canceled it because it is a recall issue however this has been going on 39 days so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722327March 5, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. There was an audible beep, but no image was displayed, and the safety features were unavailable. The vehicle was taken to the dealer three times. The vehicle was diagnosed with an instrument panel failure. The contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available. The contact stated that the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not available. The manufacturer was made aware of the failure, and three cases were filed. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721942March 4, 2026
ENGINE, STEERING
On a rainy day after driving on the interstate, I pulled into a drive thru. Once there and idling for a few minutes, I tried moving forward and the car rough idled, shows message on dash "Engine Stopped, Power Stering Low" and had reduced engine power and no power steering and then stalls out. I tried turning it back on and it stays on for less than 3 seconds and shuts off. I had it towed to the dealer and they say there are no codes. After reading online, multiple other users experienced the exact same thing when its raining, wipers were on and they were idling after a trip on the interstate. If this would have occurred on the interstate and I lost engine power and reduced steering, it would cause major safety concerns. There were no warning lights prior to the issue and the only thing that flashed for a second when the engine stalled was the power steering, check engine and battery light. Toyota checked the battery and said its at 100%. Dealer cannot identify and issue, but I couldnt drive, had no power steering and had to have the car towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721417March 2, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the instrument panel went blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer provided the contact with a loaner vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721390March 2, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Few days back got a message "voltage abnormality steering power low" a few times. Today, got a message saying the sensors indicated on the form are malfunctioning. Car is 2.5 yrs old with 23.5k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720782February 26, 2026
SUSPENSION
The contact owns a 2023 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle was swaying back and forth. There was no warning light illuminated. The contact stated that the vehicle became inoperable and failed to properly switch lanes. The vehicle was taken to the dealer, where it was diagnosed and determined that the front and rear wheel alignment had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719641February 21, 2026
UNKNOWN OR OTHER
The head unit glitches and cycles frequently. It is a distraction and when used for navigation, the different or continuous glitch increases accident risks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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