Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11704715December 12, 2025
SEAT BELTS
Complaint Summary: Seatbelt failure on 2019 Toyota RAV4. Complaint Description: I own a 2019 Toyota RAV4, and the driver-side seatbelt has begun failing. The retractor and locking mechanism are not working reliably. Sometimes the belt won’t retract, sometimes it locks up randomly, and other times it doesn’t lock at all. This is a major safety hazard. I’ve owned many vehicles over my lifetime—older cars, newer cars, even vehicles over 50 years old—and I’ve never had a seatbelt go bad. This is the first time I’ve experienced a critical safety component failing like this. Toyota has issued seatbelt-related recalls on other RAV4 model years, but not on the 2019, even though the symptoms match what others have reported. This failure puts me at risk in the event of a crash, and it needs to be investigated. I am reporting this because I believe this is a safety defect, not normal wear, and it may affect more 2019 RAV4s than just mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704726December 12, 2025
SEAT BELTS, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2019 Toyota Rav4. The contact stated that the rear hatch door failed to remain securely closed. The contact stated that the failure intermittently occurred and became more frequent over time. Additionally, the front driver’s side seat belt buckle and rear passenger’s side seat belt buckle failed to buckle and lock securely. They also stated that the front driver's side electronic reclining seat made grinding sounds while operating. The contact also stated that water was leaking into the vehicle from the rear passenger’s side quarter panel. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704387December 11, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2019 Toyota RAV4 experienced a dangerous electrical and transmission failure that ultimately caused the vehicle to stall while driving and made me lose control. For several weeks before the incident, the vehicle showed subtle hesitation when accelerating but no warning lights. After the car stalled and spun out coming off the Ben Franklin Bridge onto I-76 near downtown Camden, police responded, confirmed the vehicle had unexpectedly shut off, and verified there was no crash damage. I later brought the car to the Toyota dealership, where they discovered corrosion on the battery cable, failed ABS sensors, and a weak battery. I paid $668 for a new battery, new cable, and ABS sensor repairs. At that time, the dealership did not inform me of any transmission issues and released the vehicle back to me. I made it only a short distance up the road before realizing the vehicle could not accelerate past 40 mph and was still malfunctioning, so I immediately returned it. The next day, the dealership initially claimed there was nothing wrong with the vehicle, but after I insisted they re-evaluate the car, they then informed me that the transmission was failing and needed replacement. This sequence of electrical instability, combined with the transmission malfunction, ultimately led to the earlier stall where I lost all power steering and braking assist and spun out into the median. The vehicle, diagnostic records, and replaced components are available for inspection. The sudden loss of power and control created a major safety risk to me and other drivers in a high-traffic area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703424December 6, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Rear door liftgate hinges defective. They are too week combined with electric power struts. They are being pulled away from body of vehicle and become misshapen (bent, deformed,etc) and causes door/liftgate to be unbalanced and and stick out too far away from body. Now the door/liftgate can not close and be secured
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703331December 5, 2025
ENGINE
Was insinuating engine was over heating even in -4° weather has no hot air plenty of coolant. This is causing the vehicle to "buck" amd having to have to pull over and waiting several minutes to let the engine "cool off" I can make it about 3 miles in-between pull overs. After some research I feel like the issue falls under a current lawsuit against Toyota regarding the coolant valve based on reading other issues and what my rav is doing. It is a several thousand dollar fix through a dealership and one my family can not afford especially if it is a poorly manufactured part of the car. It is one of two vehicles we have and need to daily living especially having a child and no means yo offered another safe vehicle at this time. The coolant pump itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701639November 26, 2025
UNKNOWN OR OTHER
The design of some Rav4 grilles (particularly 2019-2024 models) allows rocks and road debris to easily pass through and damage the vulnerable A/C condenser, or radiator behind it, which leads to very expensive repairs. This is what happened to my 2019 Toyota Rav 4. Now I have to pay 1300.00 to get it repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701480November 25, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Lift cylinders of power liftgate are operating at different times causing gate to twist. Liftgate fails to open and close automatically, causing prolonged beeping while liftgate is open. Hinges holding liftgate in place have started to bend and crack apart from the body of the car. An independent auto body shop inspected this issue and recreated the tailgate failure. Quote to repair included replacing hinges, lift cylinders and to recheck electronic connections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700834November 21, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
My 2019 Toyota RAV4 Hybrid (VIN: [XXX] ) suffered sudden engine failure due to coolant intrusion. On Nov 20, 2025, Johnstons Toyota in Harriman, NY (RO#XXX) diagnosed the issue and recorded DTCs P26CA31 and P26CB, which indicate failure of the coolant flow control/bypass valve. The dealer confirmed heavy white smoke from the exhaust with a strong coolant smell and advised the engine had failed, recommending a replacement. This vehicle is part of the early 2019 Japan-built batch widely known for premature electric water pump and coolant-flow system failures. Internal impeller swelling, seal leakage, and bearing seizure can cause coolant pressure spikes and ultimately head-gasket failure with coolant entering the cylinders. This defect has been reported by thousands of RAV4 Hybrid owners (2019–2021). Toyota has addressed it quietly through internal TSBs such as XXX and XXX but no public recall has been issued. The safety risk is severe: the engine began emitting thick white smoke and ran roughly, risking sudden power loss, overheating, or engine seizure while driving. A stall at highway speed could easily cause a collision. Toyota USA opened Case #XXX but declined assistance despite the defect being well documented. This failure was sudden, with no warning lights prior to the incident. Given the widespread nature of this defect and its clear safety implications, I request that NHTSA open a formal investigation into the electric water pump/coolant system failures in 2019–2021 Toyota RAV4 Hybrids and consider requiring a safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700580November 20, 2025
UNKNOWN OR OTHER
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700238November 19, 2025
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
Stopped for gas on 11/6/2025 immediately after getting gas the truck shook twice, the power steering light and engine shut down light came on and the truck turned off. Waited for a few minutes to turn the engine again it wouldn’t start. Got it towed to my nearest dealership who kept it for a day. Said there was nothing wrong with the truck, there was no code showing and they couldn’t determine the cause of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699789November 17, 2025
ELECTRICAL SYSTEM
One week ago one section of the heated steering wheel was very hot. So much so that I could not touch that area. I took it to the Anderson Toyota dealership in Rockford today. On the way there, I turned on the heated steering wheel, and it started smoking. They said they couldn’t find what was wrong with it, and to replace it would be $1800 because it isn’t in warranty. They suggested I not use it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697378November 4, 2025
AIR BAGS
It happened yesterday , November 3rd at 8:45 am Approx. speed was 35mph to 40 •Location: 934 York Road, Towson, MD •Description: Front-right impact at 40 mph, no airbag deployment, two children in back seat, vehicle had recent 50K service and roof-rail repair, CSP 22TE05, at Sheehy Toyota Cockeysville. Vehicle now at Caliber Collision Cockeysville. Claim #060381946 I am experiencing neck, shoulder and rib pain right now, my 5 year old complain about right ankle pain and apparently hit his head on the right side.My 3 year old complain about neck pain yesterday. There was no sign showing any kind of failure on my dashboard. I asked my vehicle to be investigated formally by Toyota engineer asap or forensic expert. I asked my vehicle to be freeze right until proper airbag inspection have been conducted. I have picture of the car showing clearly that none of the airbags worked.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11694789October 21, 2025
POWER TRAIN
There is a known TSB out for 2019 toyota rav4 and some select other years. The issue is a slow speed transmission issue. It is due to a programming issue. At slow speeds, if you try to go from the brake pedal to the gas pedal too quickly, there is a serious lag before power is delivered to the wheels. Which is very dangerous when making specific turns. An example is what happened to my wife and myself the other day. We were in a median turning lane, cars were coming, as we were coming to almost a stop, my wife went to apply the gas. There was a serious lag before power was delivered and it almost resulted in a T bone collision. My wife went to apply gas, there was no power for several seconds, which caused her to panic and hit the brakes again. In that process, the power was finally delivered to the wheels and caused the car to pull about halfway into the oncoming traffic before it stopped from her applying the brakes. She then hard to quickly reverse to avoid the collision. The TSB calls for a flash of the TCM and a relearn procedure to be done. Which I am having done today due to the severity of the incident we had. This could have 100% caused a serious or fatal accident. The two dealerships I spoke with severely down played it as an issue. This deserves a investigation and a recall to be sent out. I was never advised of the TSB or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692981October 12, 2025
STEERING, ENGINE, FUEL/PROPULSION SYSTEM
I stopped for gas; my car would not start. The power steering fluid light came on. I went inside to purchase some but when I returned to the car, there was no place to pour it. After a few minutes the car started. About a month later, my husband stopped for gas and the car killed right after he left the gas station, about 10 minutes later, it started. Took it to a mechanic, they couldn't find anything wrong with it because the check engine light wasn't on and the car wasn't giving any problem codes. About two weeks ago, I stopped for gas, the car wouldn't start. Finally got it started, and the check engine light came on. However, it's still not reading any codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692489October 10, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My check engine light is on due to O2 sensor being dirty. While this light is on some features in the car are disabled like cruise control. It might also be that the ABS braking system is turned off! I am not sure but once when the car in front of me abruptly stopped I was surprised my emergency braking did not kick in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691199October 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
The car transmission hesitates to accelerate at slow speeds and jerks or lurches forwards in a uncontrollable way. Dangerous at stop signs or on slow or hilly roads. Dealership does not directly acknowledge this issue, despite mechanic mentioning very clearly it is related to T-SB-0107-19 which Toyota dealerships charge to repair. No warning messages. Issue has existed as long as I have owned the vehicle 1.5 years from 61,000 miles to 71,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690813October 1, 2025
STEERING, PARKING BRAKE:ELECTRICAL
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at 40 MPH, the steering wheel seized, and the contact had to use force to maneuver the steering wheel. A yellow light was illuminated, followed by a red light. The message "Power Steering Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the power steering unit sensor had failed. The vehicle was not repaired due to the cost. The contact retrieved DTCs: C05D604 (Electronic Power Steering (EPS) System Internal Failure); C151287 (Malfunction in the Electric Power Steering (EPS) System Torque Sensor); and C15D11C (Electric Parking Brake Failure). The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V373000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690379September 29, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to open the fuel door, the latch failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the spring in the latch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689996September 26, 2025
SUSPENSION
I was driving to Kansas on a road trip and we stopped for gas when we noticed the rear drivers side tire tilting inwards (top of tire angled towards the car). We then drove it to a mechanic in Kansas to see if it is safe to drive further. She noticed the bolt for the rear suspension loose and almost out entirely. She then told us we could not drive the car any further because a few more bumps and the bolt would fall out and create major safely concerns. She also noted that she could see where the bolt was rubbing on the rear suspension sub-plate and could see the old rusted damage along with the new damage from recent driving. She also noted the uneven wear on the tire with the tread worn significantly more on the inner side of the tire. We towed it to Denver to have it looked at and the said the bolt and nut need to be replaced along with a tire alignment. There were no warning signs other than my car felt more bouncy than normal. The car bolt has been replaced but you can inspect the surrounding damage if needed. Both the safety of the people in my vehicle and those around me would have been at risk if we didn't notice the tilt and continued the road trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689636September 25, 2025
ENGINE, ELECTRICAL SYSTEM
Vehicle states engine maintenance required. Is a consistent reoccurring problem according to dealer. System failure due to manufacturer always puts the user at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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