Toyota RAV4 Complaints (2008)

575 consumer complaints on file.

#11172841January 29, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. WHILE THE VEHICLE WAS BEING INSPECTED AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE MUFFLER WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172144January 25, 2019
ENGINE
I NOTICED THAT I WAS LOSING OIL BETWEEN OIL CHANGES. THE DEALER THAT HAS ALWAYS CHANGED MY OIL FOUND NO LEAKS. THEY TOLD ME THAT MY ENGINE HAD A RECALL COVERING LOSS OF OIL BUT THAT THE WARRANTY HAD EXPIRED SIX WEEKS PRIOR. I WAS NEVER NOTIFIED ABOUT THIS WARRANTY. IF TOYOTA MANUFACTURED A DEFECTIVE ENGINE, WHY IS THE RECALL TIME SENSITIVE? THE DEALER NEVER NOTIFIED ME THAT MY YEAR MODEL VEHICLE HAD THIS ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169895January 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED THAT THE OIL LEVEL WAS LOW RIGHT AFTER AN OIL CHANGE WAS PERFORMED. THE VEHICLE WAS TAKEN TO C.F. SCHWARTZ TOYOTA (1536 N DUPONT HWY, DOVER, DE 19901, (302) 734-5748) AND THE OIL WAS CHANGED. THE DEALER INFORMED THE CONTACT TO WATCH AND CHECK THE OIL LEVEL AFTER FUEL WAS ADDED TO THE VEHICLE. ONE MONTH LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED OF A WARRANTY ENHANCEMENT PROGRAM THAT REQUIRED AN ENGINE REPLACEMENT AT THE COST OF $4,000. THE WARRANTY HAD SPECIAL QUALIFICATIONS, BUT THE EXPIRATION DATE HAD PASSED; THEREFORE, THE DEALER WOULD NOT COVER THE REPAIRS. THE MANUFACTURER STATED THAT THEY COULD NOT HONOR THE WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164586January 2, 2019
UNKNOWN OR OTHER
RAV 4 4 WHEEL DRIVE LIGHT COMES ON HAD TO SPEND OVER $1000.00 TO GET IT TO STAY OFF CHARCOAL CANISTER HAD TO REPLACED, CAR ONLY HAS 92000 MILES, REPAIR TECH STATED THAT WHILE THIS LIGHT WAS ON, I COULD NOT USE 4 WHEEL DRIVE IF NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163152December 22, 2018
ENGINE
AN EXCESSIVE OIL CONSUMPTION, 1 QUART EVERY 1500 MILES. NO OIL LEAKS IDENTIFIED. IT'S A KNOWN ISSUE RELATED TO 2AZ-FE ENGINES DUE TO DESIGN ISSUES RELATED TO PISTONS AND RINGS. IT'S A SAFETY ISSUE WHICH CAN CAUSE A STALL OF ENGINE DUE TO LOW AMOUNT OF OIL. TOYOTA DEALER REFUSED TO REPAIR THE ENGINE DUE TO JUST EXPIRED WARRANTY (10 YEARS/150K MILES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156813December 7, 2018
STEERING
WHEN TURNING LEFT THERE IS A CLICK OR CLUCK SOUND. ONLY TURNING LEFT NOT RIGHT HAVE HAD THE PROBLEM SINCE PURCHASED NEW IN 2008. NOW SEATING AT 92K MILES. NEVER IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156871December 7, 2018
SEATS
THE DRIVER'S SEAT BACK FRAME WASN'T PROPERLY CLOSED OUT WHICH RESULTED IN THE DEGRADATION OF PADDING AND EVENTUAL CUTTING THROUGH OF THE SEAT COVER FABRIC OVER THE COURSE OF TIME. THE FRAME HAS A SHARP EDGE THAT SHOULD HAVE BEEN ROUNDED OR COVERED IN A MANNER SO AS NOT TO CUT INTO THE PADDING. AT THIS POINT THE FRAME HAS CUT THROUGH A PORTION OF THE FABRIC AND IS CUTTING INTO THE DRIVER. THE PRIMARY SAFETY CONCERN IS THE SHARP FRAME COULD CAUSE INJURY TO THE DRIVER (ESPECIALLY IF THE VEHICLE WAS REAR-ENDED IN AN OFF-CENTER, DRIVER SIDE IMPACT) BY CUTTING INTO THE DRIVER'S BACK. PER DISCUSSION WITH THEIR CUSTOMER HOTLINE TODAY, TOYOTA WILL NOT ASSIST IN THE REPAIR OF THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154588November 28, 2018
ENGINE
STARTED TO USE A QUART OF OIL EVERY FEW HUNDRED MILES. TOOK IT TO MY LOCAL TOYOTA DEALER AND THEY CONFIRMED THAT IT NEEDS THE NEW PISTONS AND RINGS. UNFORTUNATELY, THEY WILL NOT DO IT UNDER WARRANTY BECAUSE MY VEHICLE IS 4 MONTHS PAST THE WARRANTY EXTENSION TOYOTA ISSUED. THAT POLICY WAS FOR 10YRS OR 150,000 MILES, MY VEHICLE ONLY HAS 123,000 MILES ON IT BUT AS MENTIONED BEFORE IT IS 10 YEARS AND 4 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145382November 5, 2018
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE SPONTANEOUSLY DUMPED ALL OF OIL IN DRIVEWAY DUE TO DEFECTIVE AD RECALLED VALVE OIL HOSE. I IMMEDIATELY DROVE VEHICLE TO NEARBY MECHANIC. I HAD VEHICLE TOWED TO KINGS TOYOTA, CINCINNATI OHIO. HOWEVER, RECALLED OIL HOSE DAMAGED THE INTAKE CAM GEARS. KINGS TOYOTA STATED THEY WILL COVER THE RECALLED PART BUT REFUSE TO COVER THE DAMAGED ENGINE REPAIR. COST OF REPAIR IS $3340.78 + TAX. KINGS TOYOTA ALSO REFUSES TO REIMBURSE FOR TOWING FEE AND RENTAL CAR. I SHOULD NOT HAVE TO PAY FOR DAMAGE TO THE ENGINE DUE TO A DEFECTIVE, RECALLED PART. THE RECALL IS CALLED THE EXTENSION OF LSK 090K CAMPAIGN TO DECEMBER 31, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141816October 22, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (MVP TOYOTA, CALLE GAUTIER BENITEZ ESQ, EL VERDE, CAGUAS, PR 00725) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141960October 22, 2018
ENGINE, UNKNOWN OR OTHER
2008 TOYOTA RAV4 - EXCESSIVE OIL CONSUMPTION ON 2AZ-FE ENGINE LSC ZE7 MY DAUGHTERS TOYOTA RAV4 WAS CONSUMING AN UNUSUAL AMOUNT OF OIL. WE ORIGINALLY THOUGHT THE CAR WAS BURNING OIL. AFTER DOING MORE RESEARCH, WE DISCOVERED IT WAS A KNOWN ISSUE. TOYOTA HAS AN EXTENDED WARRANTY FOR 10 YEARS AND/OR 150,000 MILES FOR AN OIL CONSUMPTION ISSUE (ZE7). THE CAR WAS PURCHASED AUGUST 2008. WE PURCHASED THE CAR IN 2017 FROM A FAMILY MEMBER. THE PREVIOUS OWNER HAD NO IDEA THAT THIS WAS A KNOWN ISSUE. THEY THOUGHT THAT THE CAR JUST BURNED A LOT OF OIL. WE TOOK THE CAR INTO THE TOYOTA DEALERSHIP SEPTEMBER 2018, ONE MONTH BEFORE THE WARRANTY EXPIRED. TOYOTA AGREED TO START THE OIL CONSUMPTION TEST WHICH REQUIRED THEM TO CEIL THE ENGINE AND OIL STICK. WE WERE TOLD TO DRIVE THE CAR FOR 1100 TO 1300 MILES. THE CAR HAD THE BE TOWED BACK TO TOYOTA AT 1600 MILES DUE TO THE OIL LIGHT FLASHING ON AND OFF. THEY ACKNOWLEDGE THE CAR MOST LIKELY HAS THE OIL CONSUMPTION ISSUE, BUT SINCE THE CAR WAS DRIVEN APPROXIMATELY 318 MILES OVER THE LIMIT, TOYOTA CLAIMS THAT THEY MUST RESTART THE TEST AND REFUSE TO HONOR THE WARRANTY. A TUNE UP WAS DONE BY TOYOTA A FEW MONTHS PRIOR. WHEN WE DISCOVERED THAT THE OIL LEAK WAS POTENTIALLY RELATED TO A KNOWN OIL CONSUMPTION ISSUE, WE TOOK THE CAR IN TO START THE PHASE 1 TEST. THE SERVICE DEPARTMENT MARKED THE OIL AS SEVERELY LOW. UNDER NO CIRCUMSTANCES SHOULD THE CAR RUN LOW ON OIL, WHEN THE OIL WAS FILLED BY TOYOTA AND WAS DRIVEN ONLY 1600 MILES. SINCERELY, [XXX] MORE COMPLAINTS: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/EXCESSIVE-OIL-CONSUMPTION-ON-2AZ-FE-ENGINE-LSC-ZE7.362/PAGE-2 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138692October 5, 2018
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
2008 TOYOTA RAV4. CONSUMER WRITES IN REGARDS TO SEVERELY RUSTED FRAME THAT WAS BEYOND REPAIR. *AS THE CONSUMER ALSO STATED THERE WAS A BROKEN FRONT SPRING THAT NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132727October 1, 2018
ENGINE
MY RAV4 IS NOW BURNING OIL. I AM PUTTING OIL INTO IT BEFORE I GET TO THE DATE OF MY NEXT SERVICE. I'VE HEARD ABOUT AN ENHANCED WARRANTY THAT WENT OUT TO DEALERS THAT TOLD ABOUT THIS BEING A PROBLEM WITH PISTONS AND RINGS BUT THE DEALERS CHOSE NOT TO TELL CUSTOMERS ABOUT IT. HOW DO WE FIX THE PROBLEM NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130523September 20, 2018
ENGINE
HAVE EXCESSIVE OIL CONSUMPTION. ENGINE LIGHT KEPT GOING ON. TOOK IT TO THE TOYOTA DEALER THAT I BOUGHT THE CAR AND SERVICED AT. THEY RECOMMENDED AN OIL CONSUMPTION TEST. PERFORMED THE TEST AND IT FAILED. DEALER AND TOYOTA CORPORATE SAID THERE IS NOTHING THEY WOULD DO. CLAIMED THEY SENT A RECALL LETTER THAT I NEVER RECEIVED. I DON'T BELIEVE THERE WAS A RECALL JUST A MAJOR DEFECT IN THEIR POWERTRAIN. THE VEHICLE IS NOW IN MY DAUGHTERS PROCESSION AND HAVE GRAVE CONCERNS THE ENGINE COULD SEAZE OR CATCH FIRE LEADING TO A CRASH. IN RESEARCHING I FOUND THAT THIS IS A COMMON DEFECT AMONGST VARIOUS TOYOTA MODALS AND MODAL YEARS. IF THERE WAS A RECALL THEM I BELIEVE THE TOYOTA DEALER SERVICING THE VEHICLE WAS NEGLIGENT TO FOR PRESCRIBING AN OIL CONSUMPTION TEST AND NOT TELLING ME OF ALL RECALLS FOR MY VEHICLE. IF THERE WAS NO RECALL THEN TOYOTA IS NEGLIGENT FOR KNOWINGLY AVOIDING A DEFECT AND NOT STANDING BY THEIR PRODUCT. I WOULD LIKE THEM TO REPLACE THE DEFECTIVE ENGINE OR REPAIR IT SO THE EXCESSIVE OIL CONSUMPTION IS ELIMINATE. ANY ASSISTANCE YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127909September 6, 2018
STEERING:COLUMN
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. WHILE PARKING THE VEHICLE, THE STEERING COLUMN DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WELDING FAILED ON THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1801779, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115760August 4, 2018
VEHICLE SPEED CONTROL
I'M EXPERIENCING UNINTENDED ACCELERATION WITHOUT ENGAGING THE PEDAL FROM A STATIONARY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114372July 29, 2018
ENGINE
ENGINE IS USING EXCESSIVE OIL AT THE RATE OF .9 QUARTS PER 1200 MILES. DEALER SAID THIS IS NORMAL AND TOYOTA WILL NOT COVER ANY WORK UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111378July 15, 2018
ENGINE
BURNING MOTOR OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103694June 24, 2018
SUSPENSION
WHILE MAKING A RIGHT TURN I HEARD A LOUD POP THEN A THUMP LIKE SOMETHING FALLING ON THE BACK FLOOR AND HITTING THE SIDE OF THE CAR. THOUGHT, AT FIRST IT WAS THE ITEMS IN MY BACK CARGO SPACE RISING UP AND FALLING AS IF I HIT A SPEED BUMP TOO FAST. I WAS ONLY TURNING ONTO ANOTHER ROAD WHEN I HEARD THE LOUD NOISE. I TOOK THE CAR TO A PLACE THAT GAVE FREE ESTIMATES AND THEY DISCOVERED THE DRIVERS SIDE SWAY BAR BOLT HAD BROKE OFF. THEY SAID IT WAS FROM RUSTING AND IT FINALLY GAVE. WAS RECOMMENDED TO REPLACE BOTH SIDES. NOT HAPPY AS I ALREADY PUT MUCH MONEY INTO THIS CAR AFTER I BOUGHT IT 3 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102993June 21, 2018
ENGINE
IT WAS RECOMMENDED BY MY TECHNICIAN THAT I HAVE AN OIL CONSUMPTION TEST BECAUSE I GO THROUGH A LOT OF OIL. I TOOK IT TO NALLEY TOYOTA OF ROSWELL GA ON 11/7/17 AND MY CAR "PASSED" THE TEST, HOWEVER MY CAR STILL CONSUMES OIL AT RATES NOT HEALTHY FOR THE CAR. I WENT TO ANOTHER DEALER; MARIETTA TOYOTA IN GEORGIA ON 6/21/18. THEY TESTED THE CAR, ADDED 2 QUARTS OF OIL AND SAID THAT I HAVE AN ISSUE, HOWEVER 10 YEARS HAS PASSED SINCE 6/6/06, THE FIRST USE OF THE CAR. I DO NOT BELIEVE THE OIL CONSUMPTION ISSUE MANIFESTED ITSELF IN THAT AMOUNT OF TIME BETWEEN DEALER VISITS. I BELIEVE THAT I WAS IMPROPERLY DIAGNOSED BY THE FIRST DEALER BECAUSE THEY DID NOT WANT TO HAVE TO RECTIFY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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