Toyota RAV4 Complaints (2004)

154 consumer complaints on file.

#10759126August 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 UPDATED 11/10/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750349August 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749035August 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749108August 17, 2015
POWER TRAIN
AS MY FAMILY AND I WERE LEAVING MY HOUSE TO GO TO THE COAST, MY 2004 TOYOTA RAV4 SUDDENLY, WITHOUT ANY PRIOR WARNING OR INDICATION, JERKED AND SPUTTERED AND FELT AS IF IT WERE DOWNSHIFTING, AS IF THE TRANSMISSION WERE SLIPPING OR NOT ENGAGING OR MAINTAINING GEAR. UPON TAKING IT TO THE DEALERSHIP, I WAS TOLD THAT THE DIAGNOSTIC REVEALED THAT THE TRANSMISSION HAD TO BE REPLACED. I WAS ALSO INFORMED THAT TOYOTA WOULD NOT ALLOW IT TO BE OPENED UP, ONLY REPLACED. I MENTIONED THE ECM AND WAS TOLD THAT THEY FOUND NOTHING TO INDICATE ANYTHING OTHER THAN THE TRANSMISSION NEEDED TO BE REPLACED. WERE IT NOT A HIGHER POWER CARING FOR ME AND MY LOVED ONES THAT DAY, I BELIEVE IT COULD HAVE BECOME AN EVEN MORE DANGEROUS SITUATION THAN IT ALREADY WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749179August 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745743August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 15V284000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744766July 29, 2015
VISIBILITY/WIPER
THE DRIVER'S SIDE VISOR WILL NOT STAY UP WHICH LIMITS VISABILITY. I HAD IT CHANGED ONCE UNDER WARRANTY AND IT HAPPENED AGAIN RECENTLY. TOYOTA ADMITTED THIS IS A SAFETY ISSUE BUT WILL NOT FIX IT FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734770July 17, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734458July 16, 2015
AIR BAGS
MY MOTHER WAS INVOLVED IN A SIDE IMPACT CRASH (PASSENGERS SIDE) IN 2014. HER CAR WAS TOTALED AS THE OTHER CAR ESSENTIALLY SPEARED HERS CAVING IN THE RIGHT SIDE. SHE WAS WEARING SEATBELT AND THE AIRBAG DEPLOYED. MOM SURVIVED WITH NO INTERNAL INJURIES. HOWEVER SHE WAS LEFT WITH SEVERE LACERATIONS TO THE SCALP, FACE AND HEMATOMA TO THE HEAD WHICH NEEDED SURGERY. I SUSPECT THIS INJURY WAS FROM THE AIRBAG DEPLOYING VIOLENTLY. MY HUSBAND WHO IS A RETIRED FIREFIGHTER/MEDIC INSPECTED THE CAR AFTER THE WRECK AND HE FEELS THE SAME. THERE WAS NO INDICATION THAT HER HEAD HIT THE SIDE WINDOW OR WINDSHIELD. THERE WAS BLOOD ON THE AIRBAG AND ALL OVER HER SEAT. THIS INCIDENT HAPPENED IN FLORIDA ON A HOT AUGUST DAY. THE CAR HAS BEEN IN FL FOR THE LAST TEN YEARS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10733269July 10, 2015
ENGINE
HEAD GASKET BLEW. ACCORDING TO MECHANIC THE BOLTS THAT ANCHOR THE GASKET TO ENGINE BLOCK FAILED CAUSING LEAKAGE OF COOLANT INTO ENGINE BLOCK SUBSEQUENTLY BLOWING THE HEAD GASKET. THIS APPEARS TO BE A COMMON PROBLEM WITH THE 2004 RAV4. $1800.00 REPAIR! UPDATED 11/23/15*LJ UPDATED 11/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733357July 10, 2015
AIR BAGS
I WOULD LIKE TO CALL YOUR ATTENTION TO TOYOTA'S FAILURE TO ADEQUATELY PROVIDE EQUIVALENT RENTAL VEHICLES FOR CUSTOMERS WHOSE VEHICLES ARE DEEMED UNSAFE TO DRIVE DURING THE TAKATA AIRBAG RECALLS. A CUSTOMER CANNOT BE REASONABLY EXPECTED TO MEET THE SAME NEEDS A RAV4 SERVES (IN MY CASE, DOG TRANSPORT) WITH A COROLLA OR SIMILAR SEDAN RENTAL. TOYOTA CORPORATE "RULES" CITED TO THWART THE DELIVERY OF EQUIVALENT RENTAL VEHICLES ARE NUMEROUS (REFUSAL TO PROVIDE LOT VEHICLES, LOANER VEHICLES, VEHICLES OF ANOTHER MAKE, VEHICLES FROM NON-PREFERRED RENTAL AGENCIES, VEHICLES THAT COST MORE THAN $35/DAY TO RENT, OR VEHICLES RENTED DIRECTLY BY CUSTOMERS). FURTHER, DEALERS AND MANUFACTURER CONTINUALLY ASSIGN RESPONSIBILITY TO EACH OTHER IN WHAT SEEMS A DELIBERATE ATTEMPT TO DODGE RESPONSIBILITY ALTOGETHER BY EXHAUSTING THE CUSTOMER WITH AN ENDLESS RUNAROUND, LEAVING THE CUSTOMER LITTLE CHOICE BUT TO DRIVE A SEVERELY DANGEROUS VEHICLE UNTIL A FIX IS IN PLACE (WHICH IN TOYOTA'S CASE IS SAID TO BE MONTHS AWAY). THIS VIOLATES THE VERY PURPOSE OF THE RECALL, WHICH IS TO KEEP CONSUMERS SAFE. THIS MY REPORT FROM THE FRONT LINES OF THIS RECALL, AND I WANT TO ALERT YOU THAT THIS COMPONENT OF THE REMEDY IS FAILING, FAILING SPECTACULARLY, AND AS SUCH IS PUTTING US CITIZENS AT GREATER RISK OF INJURY AND DEATH. I APPRECIATE ANY CORRECTIVE ACTION YOU CAN APPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730517June 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AFTER STOPPING, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730386June 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE THE VEHICLE WAS PARKED, THERE WAS A PUDDLE OF ANTIFREEZE THAT LEAKED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET HAD BLOWN AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730416June 25, 2015
AIR BAGS
TOYOTA SENT OUT SAFETY RECALL NOTICE ON 13 MAY 2015 ABOUT THE FRONT DRIVER AIRBAG INFLATOR, UNTIL TODAY THE 25 JUNE 2015 THE REMEDY IS STILL NOT AVAILABLE. I AM CONCERNED ABOUT MY OWN SAFETY DRIVING THIS CAR AND/OR THE ROAD SAFETY. SINCE IT IS THE DRIVER'S AIRBAG THAT HAS PROBLEM, I HIGHLY DEMAND TO HAVE ALL THE 2004-2005 MODEL YEAR RAV4 COLLECTED BACK TO TOYOTA FOR A FULL CHECK UP OR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716194May 13, 2015
ENGINE
WE WERE DRIVING ON THE CITY STREETS OF BOSTON, MA AT APPROXIMATELY 25 MPH WHEN THE CHECK ENGINE LIGHT AND VSC LIGHT CAME ON. I CALLED OUR LOCAL DEALER TO SEE IF THE CAR WAS SAFE TO DRIVE AND I WAS TOLD THAT AS LONG AS THE CHECK ENGINE LIGHT WAS NOT BLINKING IT WAS OK TO DRIVE THE CAR. WE THEN PROCEEDED TO GET ON THE HIGHWAY TO GET TO OUR HOUSE IN NEW HAMPSHIRE WHEN THE HEAD GASKET BLEW OUT AND WE LOST ALL OUR COOLANT. WHEN WE FINALLY WERE ABLE TO GET THE CAR TO OUR DEALER WE WERE TOLD THE ENGINE WAS RUINED AND IT WAS GOING TO TAKE $5000+ TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652990November 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 45 MPH, THE ANTIFREEZE LEAKED FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611304July 17, 2014
STRUCTURE
THIS 10 YEAR OLD CAR HAD BEEN GARAGED ITS ENTIRE LIFE. IT WAS DRIVEN 4 OR 5 TIMES A WEEK IN NORTHERN NEW HAMPSHIRE. THE FRONT CROSS MEMBER WHICH SUPPORTS THE ENGINE AND THE TRANSMISSION AND HOLDS THE WHEELS ON RUSTED TO THE POINT WHERE THERE WERE LARGE HOLES IN THE FRAME. TOYOTA OF BUTTE MONTANA AND TOYOTA OF WENATCHEE WASHINGTON BOTH REQUIRED THAT I SIGN A STATEMENT THAT I UNDERSTOOD THE CAR WAS UNSAFE TO DRIVE BECAUSE THE FRAME MEMBER WAS TOO RUSTED. TOYOTA OF WENATCHEE DID NOT WANT ANYONE EVEN STANDING UNDER IT. TOYOTA OF WENATCHEE OFFERED $1000 TOWARDS $2900 IN REPAIRS BUT REQUIRED THAT ALL THE REPAIRS BE DONE THROUGH THEM. I HAD THE CROSS MEMBER REPLACED AND THE OTHER REPAIRS DONE ELSEWHERE FOR $1200. TOYOTA CORPORATE REFUSED ANY ASSISTANCE AND SEES NO NEED OF A RECALL. I BELIEVE THERE SHOULD BE A RECALL OF THESE VEHICLES IN HIGH SALT AREAS (LIKE NORTHERN NEW HAMPSHIRE). I HAVE PICTURES OF THE CROSS MEMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578684April 9, 2014
VEHICLE SPEED CONTROL, AIR BAGS
I WAS STOPPED AT A RED LIGHT WITH ~1 CAR LENGTH BETWEEN ME AND ONE CAR IN FRONT OF ME. WHEN THE LIGHT TURNED GREEN AND THE CAR AHEAD BEGAN TO MOVE, I TOOK MY FOOT OFF THE BRAKE AND MOVED IT TO THE ACCELERATOR AS USUAL. AT THAT POINT, MY CAR RAPIDLY ACCELERATED OUT OF CONTROL AND HIT THE CAR IN FRONT. MY BRAKES WOULDN'T ENGAGE AND MY CAR CONTINUED TO ACCELERATE RAPIDLY. I HAD TO SWERVE AROUND THE CAR I HIT WHILE MY CAR CONTINUED AT HIGH SPEED THROUGH TWO STOP SIGNS IN A RESIDENTIAL NEIGHBORHOOD. DURING THIS TIME, I HAD TO SWERVE TO AVOID HITTING ONCOMING CARS. ALL THE WHILE I WAS TRYING TO APPLY BRAKES, BUT THEY WOULDN'T ENGAGE AND MY SPEED DIDN'T DECREASE. AFTER APPROXIMATELY 1/2 MILE, THE BRAKES FINALLY ENGAGED AND I WAS ABLE TO BRING THE CAR TO A STOP. MY AIRBAGS DIDN'T DEPLOY AFTER THE INITIAL IMPACT, PERHAPS BECAUSE OF THE INITIAL LOW SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563641February 10, 2014
VISIBILITY/WIPER
SUN VISOR WON'T STAY IN THE UP POSITION CAUSING A SAFETY PROBLEM BY RESTRICTING VISIBILITY. IT ALSO SOMETHING TO HIT YOUR FOREHEAD ON AS I DID RECENTLY DURING A QUICK STOP. THE VISOR ALSO CAN'T BE USED CORRECTLY FOR SUN SINCE IT WON'T POSITION CORRECTLY. IT A KNOWN DEFECT ON MY RAV4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561694January 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY CARS CHECK ENGINE AND VSC TRAC LIGHTS CAME ON AT THE SAME TIME WHEN I STARTED THE CAR. I THEN PUT IT IN DRIVE AND PRESSED ON THE GAS PEDAL AND NOTHING HAPPENED, BUT SOMETIMES THE CAR SUDDENLY ACCELERATES. MY HUSBAND HAD TO DRIVE MY CAR AND I HAD TO FOLLOW HIM HOME B/C THE CAR WAS SO UNPREDICTABLE. HE WOULD HAVE TO PUSH DOWN HARD ON THE GAS PEDAL AND IT WOULD HESITATE BUT THEN ALL OF A SUDDEN IT WOULD THEN JERK FORWARD. HE WAS TERRIFIED THAT HE WOULD GET STUCK IN THE MIDDLE OF AN INTERSECTION! I FOUND AN ARTICLE ONLINE ABOUT HOW TOYOTA PROVIDED EXTENDED WARRANTYS TO 2001-2003 RAV4 VEHICLE OWNERS FOR THIS EXACT ISSUE. PLEASE SEE ARTICLE: HTTP://WHEELS.BLOGS.NYTIMES.COM/2010/02/18/TOYOTA-OWNERS-COMPLAIN-THIS-TIME-ABOUT-THE-RAV4/?_PHP=TRUE&_TYPE=BLOGS&_R=0 PLEASE HELP ME WITH THIS! ITS NOT FAIR THAT PEOPLE WITH A 2004 OR LATER CAN'T BENEFIT FROM THIS! I ALSO CALLED TOYOTA AND LEFT A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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