Toyota RAV4 Complaints (2002)

527 consumer complaints on file.

#10650460October 27, 2014
ELECTRICAL SYSTEM
THE ECM MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649116October 21, 2014
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL
I PURCHASED MY 2002 TOYOTA RAV4 SUV IN AUGUST OF 2002. EVER SINCE I BOUGHT THE RAV4 SOMETHING HAS BEEN WRONG WITH IT. THE FIRST 3-MONTHS THAT I HAD THE RAV4 THE DRIVE BELT WAS CHEWED UP AND ALMOST CAUSED ME TO WRECK. THE TRANSMISSION STARTED MAKING FUNNY NOISES LIKE A GRINDING SOUND AND THE TRANSMISSION WOULD NOT SHIFT. SOMETIMES I WOULD JUST HAVE TO PULL OFF OF THE ROAD BECAUSE THE RAV4 TRANSMISSION WOULD NOT SHIFT. I CALLED AND TALKED WITH THE DEALERSHIP AND THEY SAID THAT NOTHING WAS WRONG WITH MY RAV4. I FINALLY JUST PARKED IT BECAUSE MY WIFE WOULD NOT DRIVE IT AND I WOULD NOT DRIVE IT. TOYOTA WOULD NOT FIX MY VEHICLE NOR WOULD THE DEALERSHIP. MY BROTHER-IN-LAW SAID THAT HE WOULD TRY TO FIND A USED TRANSMISSION AND PUT IT IN MY NEW RAV4 SUV. THE USED TRANSMISSION WAS PURCHASED AT A CAR PARTS AND SALVAGE PLACE FOR $1,700.00 AND MY BROTHER-IN-LAW PUT THE USED TRANSMISSION INTO MY NEW TOYOTA RAV4 SUV. I HAVE CONTACTED TOYOTA MOTOR CORPORATION SEVERAL TIMES AND THEY SAID THAT THEY ARE NOT GOING TO DO ANYTHING ABOUT PAYING ME FOR THE USED TRANSMISSION THAT I HAD TO PURCHASE. CAN YOU SEE IF TOYOTA WILL LISTEN TO YOU ABOUT MY COMPLAINT? THAN K YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638793September 24, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING TO A DOCTOR'S APPOINTMENT AND, WHILE ON THE "ON RAMP" TO THE INTERSTATE, THE CAR WOULD NOT SHIFT FROM 2ND TO THIRD GEAR (IT'S AN AUTOMATIC TRANS). WITH THE ENGINE REVVING SHE LOOKED DOWN TO CHECK TO ASSURE IT WAS IN DRIVE ABOUT THE TIME IT LURCHED INTO 3RD, THEN SOON LURCHED INTO 4TH. COMING HOME SHE SHIFTED BETWEEN DRIVE AND NEUTRAL TO TRY TO MAINTAIN A SAFE SPEED, SAVE THE TRANSMISSION AND ENGINE, WHILE ALLOWING HER TO GET HOME. THE DEALERSHIP QUOTED $989 TO REPLACE THE ECM (COMPUTER), BUT COULDN'T ASSURE THE TRANSMISSION WOULDN'T LATER NEED TO BE REPLACED. TOYOTA CORPORATE WAS NOT HELPFUL. I HAD RECORDS FROM THE PREVIOUS CAR OWNER THAT TOYOTA ISSUED AN EXTENDED WARRANTY TO REPLACE THE ECM FOR 10 YEARS OR 150,000 MILES AS A RESULT OF A CLASS ACTION SUIT, "IF THEY FELT IT WAS WARRANTED." I ALSO HAD DOCUMENTATION THAT THE ECM WAS "REPROGRAMMED" AT 72K MILES. MY CONTENTION WAS THE ECM SHOULD'VE BEEN REPLACED, NOT REPROGRAMMED, BUT WAS TOLD THAT THE REPROGRAMMING WAS DONE TO CORRECT A DIFFERENT PROBLEM. I ASKED IF I COULD SPEAK TO SOMEONE ELSE AT CORPORATE AND WAS TOLD EVERYONE WOULD GIVE ME THE SAME RESPONSE SINCE IT IS THEIR COMPANY POSITION. THE INTERNET IS FULL OF OWNERS WHO REPLACED THE TRANSMISSION FIRST, ONLY TO FIND THE ECM CAUSED THE NEWER TRANSMISSION TO FAIL ALSO, OR OWNERS WHO REPLACED THE ECM ONLY TO FIND THAT THE TRANSMISSION ALSO NEEDED REPLACEMENT. IT IS OBVIOUS THAT TOYOTA IS AWARE OF THE PROBLEM. I BELIEVE THEY HAVE FAILED TO ADEQUATELY PROTECT OWNERS BY CREATING A RECALL TO ALLOW OWNERS TO GET THIS FIXED PRIOR TO SCARY AND POTENTIALLY DANGEROUS SHIFTING PROBLEMS. THE INTERNET IS ALSO FULL OF PEOPLE WHO CLAIM TO WANT TO ENTER ANOTHER CLASS ACTION SUIT, BUT I AM HOPING TOYOTA APPRECIATES THEIR CUSTOMERS ENOUGH THAT LAW SUITS WOULDN'T BE REQUIRED TO GET THEM TO DO THE RIGHT THING. BUT, I'M LOSING HOPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630950September 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT INDICATED THAT THE VEHICLE FAILED TO SHIFT TO REVERSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS AND WAS ABLE TO CHANGE GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE ECM AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628721August 27, 2014
POWER TRAIN
GOING FROM A VERY SLOW SPEED OR FROM STOP IT HAS A HARD TIME GETTING OUT OF FIRST AND OR SECOND. I WILL JERK OR SHIFT VERY HARSHLY. SOMETIMES IT FEELS LIKE I'VE BEEN REARENDED. AS IT'S PICKING UP SPEED IN THE 15-25 MPH RANGE IT WILL START TO SLOW ON IT'S OWN WHEN I'M STILL GIVING IT GAS. IT FEELS LIKE THERE'S A RUBBERBAND IN THE TRANSMISSION STRETCHING AND AS IT GETS TIGHT IT'S SLOWING DOWN THEN IT WILL JUST RELEASE AND THEN COMES THE HARSH OR VIOLENT SHIFT. IF I CAN CATCH IT AT THE RIGHT TIME AND LET OFF THE GAS, THAT WILL MOST OF THE TIME NEGATE THE HARSHNESS. IT IS PROBABLY NOT SAFE TO BE DRIVING IT BUT I DO NOT HAVE A CHOICE AT THIS POINT. TOYOTA TOLD ME IT MAY NEED A NEW CHIP AT ABOUT $900 AND IF THAT DOESN'T WORK, IT WILL NEED A NEW TRANSMISSION!! I'LL JUST BE AS CAREFUL AS I CAN AND NOT PULL OUT IN FRONT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616923July 28, 2014
ENGINE, POWER TRAIN
I PURCHASED A 2002 TOYOTA RAV4. SUV. AND WITHIN THE FIRST SIX MONTHS OF OWNING IT, MY DRIVE BELT BROKE AND ALMOST CAUSED ME TO WRECK AND HIT THREE OTHER VEHICLES. I HAD MY NEW CAR TOWED BACK TO THE DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE AND THEY TOLD ME THAT THE DRIVE BELT WAS NOT COVERED UNDER MY WARRANTY.A FEW MONTHS LATER I NOTICED THAT MY TRANSMISSION WAS MAKING A WEIRD GRINDING SOUND AND WAS HARD TO SHIFT. SOMETIMES THE CAR WOULD NOT SHIFT AND IT WOULD COME TO A COMPLETE STOP AND THIS ALMOST CAUSED ME TO WRECK VIA HITTING OTHER VEHICLES OR OTHER VEHICLES HITTING ME. I TOOK IT TO MY DEALERSHIP AND TOLD THEM THAT THEY HAD SOLD ME A LEMON AND I WANTED TO KNOW IF THEY WOULD GIVE ME ANOTHER RAV4, THAT IS DEPENDABLE. THEY TOLD ME NO. I LET THE RAV 4 SIT IN MY GARAGE FOR TWO YEARS AND MY BROTHER-IN-LAW SAID THAT IF HE COULD FIND A USED TRANSMISSION FROM A WRECKED VEHICLE THEN HE WOULD INSTALL IT IN MY RAV 4. HE FOUND A TRANSMISSION AND I HAD TO PAY IN CASH $1,300.00 FOR THE TRANSMISSION AND I GAVE HIM $400.00 TO INSTALL THE TRANSMISSION. RECENTLY I FOUND OUT THAT TOYOTA HAS RECALLED 2001, 2002 AND 2003 TOYOTA RAV4 SUV'S FOR TRANSMISSION PROBLEMS. I CONTACTED THE TOYOTA SALES USA ABOUT THEIR RECALLS OF MY VEHICLE AND THEY TOLD ME THAT THEY WERE NOT GOING TO DO ANYTHING FOR ME. I FEEL THAT TOYOTA SHOULD REIMBURSE ME FOR THE COST OF BUYING A USED TRANSMISSION AND FOR PAYING TO HAVE THE TRANSMISSION PUT IN MY RAV4SUV. PLEASE ADVISE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614590July 18, 2014
STEERING, POWER TRAIN
I PURCHASED MY TOYOTA RAV4 IN AUGUST, 2002. ELEVEN MONTHS LATER WHILE DRIVING BY THE STATE CAPITAL I WAS GOING TO MAKE A LEFT HAND TURN AND WHEN I DID, I ALMOST HIT THREE PARKED CARS BECAUSE THE MAIN DRIVE BELT HAD BROKEN. THIS DRIVE BELT CONTROLS ABOUT EVERYTHING TO DO WITH STEERING, AIR CONDITIONING AND ETC. I HAD TO HAVE MY CAR TOWED BACK TO THE DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE. I HAD TO PAY FOR THE LABOR AND NEW BELT BECAUSE I WAS TOLD BY THE DEALERSHIP THAT MY WARRANTY DID NOT COVER THIS. THEN I STARTED HAVING PROBLEMS WITH THE RAV4 TRANSMISSION. IT STARTED TO MAKE A GROWLING SOUNDS AND WOULD NOT SHIFT GEARS CORRECTLY. SOME TIMES I HAD TO COMPLETELY STOP, BECAUSE THE TRANSMISSION WAS NOT WORKING. THIS ALMOST CAUSED OTHER CARS TO HIT ME OR ME TO HIT OTHER CARS. I MADE SEVERAL ATTEMPTS TO GET THE DEALERSHIP TO FIX MY TRANSMISSION AND THEY WOULD NOT.I CALLED TOYOTA MOTORS CORP. USA AND TRIED TO EXPLAIN MY PROBLEMS WITH THE TOYOTA PEOPLE. THEY TOTALLY BLEW ME OFF AND THEY HAVE DONE NOTHING TO FIX MY TRANSMISSION PROBLEMS. I QUIT DRIVING THE RAV4 FOR THREE YEARS BECAUSE IT WAS UNTRUSTWORTHY AND TOYOTA WOULD NOT FIX THE TRANSMISSION. MY BROTHER-IN-LAW SAID THAT HE COULD PROBABLY FIND A USED TRANSMISSION FROM A VEHICLE PARTS PLACE AND THAT HE WOULD INSTALL IT FOR ME AT NO CHARGE. I ENDED UP PAYING $1200.00 FOR A USED TRANSMISSION THAT WAS FROM A WRECKED 2005 TOYOTA RAV4. AFTER THE TRANSMISSION WAS PUT IN I HAVE HAD NO PROBLEM WITH THE USED TRANSMISSION. I UNDERSTAND THAT THERE IS A LAWSUIT AGAINST TOYOTA OVER TRANSMISSION PROBLEMS IN THEIR 2001, 2002 AND 2003 RAV4 SUV'S. I FEEL THAT TOYOTA SHOULD REIMBURSE ME FOR THE OUT OF POCKET EXPENSES THAT I HAVE INCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611168July 17, 2014
POWER TRAIN
TRANSMISSION SLIPS IN REVERSE - BROUGHT TO DEALERSHIP - ECM AND TRANSMISSION REPLACED - SPENT $4,997.42 TO REPLACE. INVESTIGATION DONE NOW ON RECURRENCE SHOWED THIS TO BE A KNOWN ISSUE AND TOYOTA WAS SUPPOSED TO NOTIFY US (WE WERE NEVER NOTIFIED), AND REIMBURSE. THEY NOW REFUSE TO REIMBURSE NOR ACKNOWLEDGE THIS PROBLEM IS KNOWN. JULY 2014 SAME ISSUE -BUT WORSE RECURRING WITH REPLACEMENT ECM AND TRANSMISSION FROM DEALER. TOYOTA REFUSES TO ACKNOWLEDGE PROBLEM WHEN CONTACTED. CONCERN THIS IS APPEARING VERY COMMON IN INTERNET SEARCHES THAT THIS IS A KNOWN PUBLIC SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611175July 17, 2014
POWER TRAIN
TRANSMISSION PARTIALLY AND ALSO COMPLETELY SLIPS IN REVERSE. ECM AND TRANSMISSION REPLACED FOR SAME ISSUE IN 2010. CONTACTED TOYOTA - CUSTOMER SERVICE REFUSED TO ACKNOWLEDGE PROBLEM DESPITE BEING GIVEN INFORMATION ON THEIR CLASS ACTION SETTLEMENT THAT WAS GRANTED FINAL APPROVAL ON JANUARY 6, 2012. I FEEL THIS IS A PUBLIC SAFETY ISSUE IF THE MANUFACTURER (TOYOTA) IS NOT FOLLOWING THEIR AGREEMENT (MILLIGAN V. TOYOTA MOTOR SALES U.S.A., INC.). WE WERE NEVER NOTIFIED BY TOYOTA OF THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610975July 16, 2014
POWER TRAIN
I WAS BEGINNING TO PULL ONTO THE INTERSTATE HIGHWAY 75 IN VENICE, FLORIDA, WHEN THE CAR STARTED BUCKING UNCONTROLLABLY AND I COULD NOT GET UP TO SPEED TO MERGE INTO TRAFFIC. IT THEN JERKED INTO GEAR AND I WENT ON. IT SEEMED TO HAVE A PROBLEM SHIFTING INTO 3RD GEAR. IT SEEMED TO HAPPEN WHEN PULLING AWAY FROM A STOP LIGHT AS WELL. I TOOK IT TO A TRANSMISSION SHOP, WHO PUT HIS COMPUTER DIAGNOSTIC ON IT. HE SAID THE COMPUTER WAS NOT SHOWING AS BAD, SO HE REBUILT THE TRANSMISSION. I GOT THE CAR BACK AND IT STARTED DOING THE EXACT SAME THING! I TOOK IT BACK, HE REBUILT IT AGAIN, STILL WITH NO BAD COMPUTER CODES SHOWING. STILL NOT FUNCTIONING CORRECTLY, EVEN THOUGH HE HAD REPLACED THE BURNED 3RD GEAR. I PAID $2200 FOR THIS. NOW IT NEEDS A $950 COMPUTER! IT IS A 2002 AND I READ ONLINE THAT THESE VEHICLES HAD A TRANSMISSION ISSUE AND OWNERS WERE REIMBURSED FOR THIS. MINE DID NOT ACT UP UNTIL THIS POINT. HTTP://WHEELS.BLOGS.NYTIMES.COM/2010/07/13/TOYOTA-EXTENDS-WARRANTY-ON-TROUBLED-2001-3-RAV4/. I AM A SINGLE FATHER RAISING A YOUNG DAUGHTER. I NEED THIS CAR TO TAKE MY DAUGHTER TO SCHOOL SAFELY AND TO GET TO MY JOB. HOW CAN I GET REIMBURSED FOR THIS PROBLEM? I LOVE MY RAV4 AND WANT TO KEEP IT. I BOUGHT THE TOYOTA BECAUSE EVERYONE SAYS THEY WILL RUN FOREVER, BUT I CAN'T AFFORD ISSUES LIKE THIS. I TAKE GOOD CARE OF THIS CAR. I HAVE HAD JEEPS AND OTHER CARS UP TO 300,000 MILES AND NEVER HAD TRANSMISSION ISSUES. THANK YOU SO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608824July 8, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SEVERAL TIMES DURING THE WEEK OF JUNE 2, 2014, MY CHECK ENGINE LIGHT WENT ON AND OFF PERIODICALLY. I HAD MY MECHANIC CHECK THE CODES, BUT SHE FOUND NOTHING WRONG. ON JUNE 13, 2014 I WAS DRIVING N. ON HIGHWAY 101 NEAR REDWOOD CITY, CA. IT WAS ABOUT 6P.M. IN GOOD WEATHER; I WAS IN STOP-AND-GO COMMUTE TRAFFIC. I HAD SLOWED TO A STOP IN THE FAR LEFT LANE,OF 5 LANES, DUE TO SLOW TRAFFIC. WHEN TRAFFIC BEGAN TO MOVE AGAIN, I ACCELERATED AND THE TRANSMISSION SEEMED TO BE "SLIPPING"; I REVVED THE ENGINE,BUT THERE WAS NO POWER GOING TO THE WHEELS. THERE WERE MANY CARS BEHIND ME BLOWING THEIR HORNS. THEN THE CAR BEGAN TO "CLANK" AND "CHUG" AND IT SOUNDED LIKE THE TRANSMISSION WAS GRINDING. I TURNED ON MY EMERGENCY FLASHER LIGHTS AND PULLED VERY SLOWLY OVER TO THE SHOULDER ACROSS 5 LANES OF TRAFFIC! I HAD SEVERAL NEAR ACCIDENTS, BUT I MADE IT TO THE SHOULDER! THE CAR WOULD ONLY GO VERY SLOWLY, BUT THE LOUD NOISES STOPPED, SO I PULLED OFF THE FREEWAY AT THE NEAREST EXIT (WHICH WAS VERY CLOSE) . I WOULD HAVE STAYED ON THE SHOULDER IF THE CAR WAS STILL "CLANKING" FROM THE TRANSMISSION AREA, BUT THE NOISE HAD SUBSIDED. I FELT THAT THERE WAS A SERIOUS MECHANICAL (TRANSMISSION) PROBLEM WITH MY CAR. I CALLED MY DAUGHTER AND ASKED HER TO DRIVE TO MY LOCATION. I WAS GOING TO CALL FOR A TOW TRUCK WHEN SHE ARRIVED. SHE ARRIVED IN ABOUT 45 MINUTES. I RESTARTED THE CAR AND PUT IT INTO "DRIVE" AND ACCELERATED GENTLY. THE CAR SOUNDER PERFECTLY NORMAL, AND ACCELERATED AT A NORMAL SPEED WITH PLENTY OF POWER. WE DECIDED TO TRY TO SLOWLY DRIVE THE CAR HOME IF IT CONTINUED TO DRIVE NORMALLY. WE GOT HOME FINE, BUT JUST AS I WAS PULLING INTO MY PARKING LOT, THE CAR MADE LOUD NOISES AGAIN AND LURCHED A FEW TIMES AS I PULLED IN THE DRIVEWAY. I HAD THE CAR TOWED TO THE NEAREST TOYOTA DEALER THE NEXT DAY. THAT'S WHEN I BEGAN TO DISCOVER ALL THE PROBLEMS RAV 4'S HAD HAD WITH CLASS ACTION'S&ECM FAILURES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606141June 26, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
DEFECTIVE ENGINE CONTROL MODULE (ECM). AS A RESULT OF SENDING THE WRONG SIGNAL TO THE TRANSMISSION, IT GOT RUINED AND THE TRANSMISSION HAD TO BE REBUILT. IF THERE WAS A RECALL ON THE ECM FOR THE 2002 TOYOTA RAV4, I WAS NOT AWARE OF IT, OR I STILL DID NOT OWNED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598937June 17, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 TOYOTA RAV 4. THE CONTACT STATED THE VEHICLE SUDDENDLY ACCELERATED INDEPENDENTLY AND IMMEDIATELY THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN MADE THE CONTACT AWARE OF AN UNKNOWN MANUFACTURER RECALL RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,329.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585773April 30, 2014
VEHICLE SPEED CONTROL, ENGINE
WHEN I WENT ON MERGER RAMP ON HIGHWAY .THE CAR NOT ACCELERATE ENOUGH OR TRANSMISSION NOT SHIFT CORRECTLY. THE CAR BEHIND ME HIT MY CAR. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10584882April 24, 2014
POWER TRAIN
I WAS DRIVING WEST ON NORTHGATE WAY TOWARD MERIDIAN AVENUE. THE CAR (AUTOMATIC TRANSMISSION) FAILED TO SHIFT GEARS AND ALMOST STOPPED IN THE MIDDLE OF THE INTERSECTION NEAR I5 NORTHBOUND ENTRANCE. I CONTINUED TO DRIVE TO MERIDIAN WAY AND TURN LEFT. I PULLED OVER TO THE CURB ON MERIDIAN WAY AND TURNED THE CAR OFF. I THEN RESTARTED THE CAR AND DROVE HOME TO WALLINGFORD (3 MILES) BY PACING THE CAR SO THAT I DID NOT HAVE TO INTERACT WITH OTHER VEHICLES. (THIS OCCURRED EARLY ON A SUNDAY MORNING SO TRAFFIC WAS LIGHT.) I WAS BARELY ABLE TO DRIVE THE CAR UP MY DRIVEWAY - SHIFTING CONTINUED TO BE A PROBLEM SO THAT THE CAR STALLED AND DID NOT RESPOND TO THE ACCELERATOR. TOYOTA HAS A DOCUMENT THAT DESCRIBES THE PROBLEM. HOWEVER I CANNOT ACCESS ANY ASSISTANCE FROM TOYOTA BECAUSE THE CAR HAS BEEN IN SERVICE GREATER THAN 10 YEARS. THE EXPERIENCE WAS VERY FRIGHTENING. THE FAILURE IS EPISODIC AND UNPREDICTABLE. I FEEL TOYOTA SHOULD REPLACE THE ECM IN ANY CAR THAT FAILS IN THIS MANNER. THERE ARE TECHNICAL SERVICE REPORTS ON THE WEBSITE. THE WARRANTY IS LIMITED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557840December 30, 2013
ELECTRICAL SYSTEM, POWER TRAIN
WE BOUGHT THIS CAR OFF MY MOM (WHO WAS THE ORIGINAL OWNER AND HAS TAKEN IMMACULATE CARE OF IT!) JUST TWO MONTHS AGO! OUT OF NOWHERE THE CAR STARTED TO EXPERIENCE "HARD SHIFTING". BECAUSE IT COULDN'T SHIFT LIKE IT SHOULD, IT WAS A ROAD HAZARD/SAFETY ISSUE! WE TOOK IT INTO THE TOYOTA DEALERSHIP THAT VERY DAY. THEY TOLD US IT WAS THE ECM AND MAYBE EVEN THE TRANSMISSION! THE APPROX. COST WOULD BE $1,100 TO REPLACE THE ECM, AND THOUSANDS MORE IF IT WAS THE TRANSMISSION. THEY SAID THEY WOULD HAVE IT DONE BY TUESDAY (CHRISTMAS EVE.) I STARTED RESEARCHING THE PROBLEM BECAUSE IT DIDN'T MAKE SENSE THAT THIS CAR THAT HAD SUCH LOW MILES WOULD HAVE THIS PROBLEM. WELL, I FOUND OUT THIS IS A WIDESPREAD PROBLEM WITH THE RAV4. TOYOTA KNOWS ABOUT IT AND HAS NOT RECALLED THIS PART! THERE WAS EVEN A LAWSUIT AGAINST THEM, BUT THAT ONLY LED TO AN EXTENSION OF THE WARRANTY TO 10 YEARS OR 150,000 MILES, WHICHEVER COMES FIRST! OUR CAR ONLY HAS 88,900 MILES BUT BECAUSE IT IS 11 YEARS OLD, IT WON'T BE COVERED BY A WARRANTY! WE ARE OUT $1,180 RIGHT AT CHRISTMAS TIME! AND THEY DID NOT GET THE CAR FIXED UNTIL DEC. 27TH! (KIND OF PUTS A DAMPER ON CHRISTMAS PLANS WHEN YOU DON'T HAVE YOUR CAR!):( I CALLED TOYOTA IN HOPES THAT THEY WOULD HELP US BECAUSE THEY KNOW THIS PART IS FAULTY, BUT I WAS MET WITH AN UNSYMPATHETIC RESPONSE! BASICALLY, "ITS OUT OF WARRANTY SO IT WON'T BE COVERED!" TOYOTA NEEDS TO RECALL THIS PART, AND REIMBURSE THOSE WHO HAVE ALREADY HAD TO FIX IT, NOT ONLY BECAUSE IT IS THEIR MORAL OBLIGATION TO DO SO, BUT ALSO BECAUSE SOMEONE COULD BE KILLED IF THEY DON'T! PLEASE RECALL THIS PART, BE DECENT HUMAN BEINGS, INSTEAD OF BEING WORRIED ABOUT YOUR BOTTOM LINE! THERE ARE MORE IMPORTANT THINGS THAN MONEY, TOYOTA! AS MAD AS I AM ABOUT BEING OUT THE MONEY TO FIX THIS PROBLEM (THAT TOYOTA KNEW ABOUT) I AM GLAD THAT I AM ONLY OUT THE MONEY, RATHER THAN MOURNING THE LOSS OF A LOVED ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557094December 23, 2013
POWER TRAIN
WHEN I WAS DRIVING ABOUT 40MPH THE CAR WOULD LURCH, NOT ALL THE TIME, BUT EVERY SO OFTEN. WHEN I WAS BACKING UP THE CAR WOULD MAKE A CLUNKING NOISE. I TOOK MY CAR TO HAVE THE TRANSMISSION REPAIRED WITH MY MECHANIC, IT WAS REPAIRED BUT THE LOCAL BUT HE SAID THAT IF THE COMPUTER PART OF THE TRANSMISSION ISN'T DEALT WITH, IT WOULD HAPPEN AGAIN. I WENT TO THE TOYOTA DEALERSHIP WITH THE RECALL PAPERWORK THAT MY MECHANIC PRINTED OUT FOR ME AND THEY SAID THAT 10 YEARS HAVE PASSED AND THEY WOULDN'T HONOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552441November 15, 2013
ENGINE, POWER TRAIN
ATTEMPTING TO ENTER HIGHWAY, CAR LOST POWER, EVENTUALLY KICKED IN, IMMEDIATELY BROUGHT CAR TO DEALER. THEY SERVICED FUEL INJECTION, FUEL SYSTEM, SPARK PLUGS. FOUND NO PROBLEM WITH TRANSMISSION. 4 WEEKS FOLLOWING REPAIR, HESITATION HAPPENED AGAIN, THIS TIME CHECK ENGINE LIGHT CAME ON, RETURNED TO DEALER AND WAS TOLD THE TRANSMISSION AND ECM UNIT NEEDED REPLACEMENT. GOING THROUGH ALL MY PREVIOUS SERVICE RECORDS, CAME ACROSS A SERVICE TICKET DATED 05/18/2012, SHOWING A SERVICE PERFORMED ON A FAULTY ECM UNIT. TOYOTA WAS AWARE OF THIS PROBLEM, BUT NEVER INFORMED CONSUMERS THAT THE FAULTY UNITS COULD AFFECT THE TRANSMISSION, AND DRIVING ABILITY OF THE VEHICLE. I AM STUCK WITH A $5,000. REPAIR BILL, BUT I ALSO COULD HAVE BEEN INVOLVED IN AN ACCIDENT, HAD I BEEN MERGING ONTO A BUSIER HIGHWAY. THERE HAVE BEEN MANY COMPLAINTS FILED, BUT YET NO ACTION TAKEN BY THE NATIONAL HIGHWAY TRAFFIC ADMINISTRATION...WILL IT TAKE A LOSS OF LIFE, OR SERIOUS INJURY BEFORE ACTION IS TAKEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550147October 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WAS CAUSING THE PROBLEM AND THE COMPUTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546701October 4, 2013
POWER TRAIN
THIS IS A WELL-KNOWN PROBLEM WITH THE ENGINE CONTROL MODULE (ECM) MALFUNCTIONING, CAUSING HARD SHIFT CONDITIONS, TRANSMISSION DAMAGE, POSSIBLE ACCIDENTS AND INJURY.THIS PROBLEM IS AFFECTING UP TO 235,500 TOYOTA RAV 4 MODELS BETWEEN 2001-2003. MY EXPERIENCE IS TYPICAL OF THE NUMEROUS COMPLAINTS THAT CAN BE SEEN POSTED HERE; HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/RAV4/2002/TRANSMISSION/PROBLEMS_SHIFTING.SHTML TOYOTA NEEDS TO ISSUE A COMPLETE RECALL ON THE DEFECTIVE ECM UNITS AND COMPENSATE FOR LOSSES INCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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