Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10389906March 12, 2011
WHEELS
MY 2007 TOYOTA RAV4 SPORT RIMS OEM ARE RUSTING A AT FAST PACE. SOME BIG CHUNKS ARE FALLING OFF. I AM AFRAID THAT THE WHEEL WILL FALL OFF WHILE DRIVING. I WROTE TO TOYOTA CORP THEY HAVE NOT RESPONDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386101March 1, 2011
STEERING
AT AROUND 20,000 MILES, MY 2007 TOYOTA RAV4 STARTED MAKING A CLUNKING SOUND WHEN I MADE RIGHT HAND TURNS. I BROUGHT IT IN TO THE DEALER BUT THEY SAID THEY COULD NOT REPRODUCE THE SOUND. OVER TIME, THE CLUNKING GREW LOUDER AND COULD BE FELT TRAVELING UP THE STEERING SHAFT. I BROUGHT IT IN AGAIN JUST SHY OF THE 36 MONTH WARRANTY LIMIT AND WAS TOLD THAT ONCE AGAIN THE SERVICE TECHNICIANS COULD NOT DETECT ANY SOUND/DEFECT. HOWEVER, WHEN I BROUGHT MY VEHICLE IN FOR A SAFETY RECALL ON AN OIL HOSE, I MENTIONED THE STEERING PROBLEM YET AGAIN AND LO AND BEHOLD, THEY COULD NOW DETECT IT! HOWEVER, MY CAR WAS NOW PAST THE 36 MONTH COMPREHENSIVE WARRANTY COVERAGE, SO THE REPAIR WOULD BE OUT OF POCKET. THE SERVICE TECHNICIAN PULLED UP THE SERVICE BULLETIN T-SB-0318-08, DATED 10-20-2008. IT CLEARLY DESCRIBES THE PROBLEM JUST AS I HAD DESCRIBED IT TO THE TECHNICIAN, AND WAS POSTED ALMOST A YEAR BEFORE MY SECOND TRIP TO THE SERVICE DEPARTMENT. I HAVE NOT HAD THE PROBLEM REPAIRED YET, AND NOW THE CLUNK IS HEARD AND FELT WHEN TURNING LEFT OR RIGHT. I DO NOT KNOW WHAT THE ULTIMATE OUTCOME WILL BE IF I IGNORE THE PROBLEM INDEFINITELY. I DO KNOW THAT I AM ONE OF MANY 2006-2008 RAV OWNERS WHO HAVE COMPLAINED OF THIS DEFECT ON THE INTERNET. BASED ON THIS NUMBER, TOYOTA SHOULD BE MADE TO RECALL THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383183February 17, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE BOOSTER BROKE DOWN AND REPAIR WILL COST ABOUT $1,120 DOLLARS. MY CAR IS 2007. I NEED TO DO THE MONTHLY PAYMENTS FOR THE CAR, AND I CAN NOT PAY, AT THE SAME TIME, I CANNOT AFFORD TO BE WITHOUT CAR, I WILL LOST MY JOB. I NEED HELP. RIGHT NOW THE CAR IS BEEN REPAIR AT WONDERS TOYOTA DEALER ALHAMBRA CA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381590February 11, 2011
VEHICLE SPEED CONTROL
UNEXPLAINED/UNEXPECTED ACCELERATION: WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE SUDDENLY RACED. IF MY FOOT HAD NOT ALREADY BEEN ON THE BRAKE, THE CAR WOULD HAVE SURGED FORWARD. I KEEP MY FOOT ON THE BRAKE, PUT THE CAR IN NEUTRAL AND THEN TURNED THE ENGINE OFF. WHEN I RESTARTED THE VEHICLE, THE ACCELERATION HAD STOPPED. THIS HAS ONLY HAPPENED ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379813February 1, 2011
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE SUDDENLY ACCELERATED. HE APPLIED THE BRAKES IN ORDER TO STOP AT TRAFFIC LIGHT BUT INSTEAD THE SPEED INCREASED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 72,900. UPDATED 3/21/11 *CN THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE ACCELERATED OUT OF CONTROL. UPDATED 08/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379335January 27, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO MAKE A TURN WHEN SUDDENLY AN OPPOSING VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE DOOR. THE AIRBAGS DID NOT DEPLOY. THE CONTACT SUFFERED FROM A CONCUSSION. THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,100.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10379316January 27, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKES FAILED AS THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THERE WAS A LEAK IN THE BRAKE BOOSTER AND GASKET. THE MANUFACTURER WAS CONTACTED BUT THEY DID NOT RESPOND TO ANY VOICE MAIL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,110 AND CURRENT MILEAGE WAS 87,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378731January 26, 2011
STEERING
ON 2007 AND 2008 TOYOTA RAV4 VEHICLES, THE STEERING INTERMEDIATE SHAFT AND STEERING GEAR ASSEMBLY FAIL. TOYOTA HAS A TECHNICAL SERVICE BULLETIN THAT DESCRIBES THE FIX: TSB 0318-08 REV1. DRIVERS WILL BEGIN TO FEEL A "THUNK" IN THE STEERING COLUMN, AND MY MECHANIC (AT A TOYOTA DEALERSHIP) INFORMED ME THIS WOULD BECOME A SAFETY PROBLEM IF LEFT UNFIXED. THIS DOES NOT APPEAR TO BE CAUSED BY ANY KIND OF DRIVER ERROR. RATHER, IT IS A DESIGN FLAW IN THE STEERING COMPONENTS. ON MY 2007 RAV4, THIS PROBLEM BEGAN AT AROUND 55,000 MILES, AND WAS FIXED PER THE TECHNICAL SERVICE BULLETIN REFERENCED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376070January 9, 2011
UNKNOWN OR OTHER
CLUNKING NOISE WHEN TURNING STEERING WHEEL LEFT OR RIGHT WHILE DRIVING, TOYOTA DEALER CHECK TSB AND FOUND T-SB-0318-08. ADVISE TO REPLACE INTERMEDIATE STEERING SHAFT WHICH COST ME TOTAL OF $834.86 INCLUDING FOUR WHEEL ALIGNMENT. I HAVE RESEARCHED THE PROBLEM WITH 2007 TOYOTA RAV4 IN THE INTERNET AND IT SEEMS LIKE ALL THE PROBLEM FOR THIS CAR IS ALL THE SAME. A RECALL SHOULD BE IMPLEMENTED TO CORRECT THE PROBLEM, DO YOU HAVE TO WAIT UNTIL SOMETHING REALLY BAD HAPPEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373844January 3, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT WAS APPROACHING A TRAFFIC STOP DRIVING 2 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY. THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS OF 7000. THE CONTACT ENGAGED THE BRAKE AND PLACED THE VEHICLE IN NEUTRAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE OR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE IS 33,000 UPDATED 03/24/11*LJ UPDATED 04/25/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373738January 2, 2011
STEERING
TSB ST001-08 STEERING GEAR BOX SHAFT . I HAVE A SEVERE CLUNKING NOISE ON MY 2007 TOYOTA RAV4. THE NOISE APPEARS WHENEVER I MOVE THE STEERING WHEEL EVEN A LITTLE BIT AND CONTINUES INDEFINITELY. I HAVE HAD THIS NOISE FOR ALMOST ONE YEAR AND IT IS GETTING WORSE. ACCORDING TO OTHER RAV4 OWNERS, TOYOTA KNOWS ABOUT THIS PROBLEM, BUT THEY REFUSE TO REPAIR IT WITHOUT CHARGING THE OWNERS. THE VEHICLE WAS UNDER WARRANTY WHEN THE NOISE STARTED AND NOW IT IS NO LONGER UNDER WARRANTY AND IS NO LONGER COVERED (THE VEHICLE WAS PURCHASED 3 YEARS AGO AND HAS LESS THAN 30,000 MILES ON IT). WHEN I TOOK THE CAR INTO THE LOCAL TOYOTA DEALERSHIP ON JUNE 1, 2010 FOR AN ANNUAL INSPECTION, THE CAR WAS STILL UNDER WARRANTY AND THE MILEAGE WAS ONLY 26496 (I PURCHASED IT ON JUNE 16, 2007). I MENTIONED TO THE DEALERSHIP THAT THERE WAS A CLUNKING NOISE IN THE STEERING, BUT THERE WAS NO MENTION OF ANY PROBLEMS. I AM UNABLE TO PAY FOR ANY REPAIRS ON THIS VEHICLE, AND DO NOT FEEL LIKE I SHOULD HAVE TO BECAUSE IT WAS FAULTY WHILE UNDER WARRANTY, AND TOYOTA KNOWS ABOUT IT BUT REFUSES TO REPAIR IT (IT IS A HUGE PROBLEM, ONE THAT AFFECTS 2006 AND 2007 TOYOTA RAV4 VEHICLES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373260December 29, 2010
STEERING
I OWN A 2007 RAV4 THAT HAVE KNOCKING SOUNDS IN THE STEERING WHEEL. I HAD TO REPLACE BOTH OF THE STEERING INTERMEDIATE SHAFT AT A COST OF $355.00. THE CAR HAS 31000 MILES AND JUST PASSED THE 36 MONTH WARRANTY. TOYOTA REFUSES TO HELP WITH THE COST OF REPAIR. MANY OTHER 2007 TOYOTA RAV4 OWNERS HAVE COMPLAINED OF THE SAME PROBLEM ONLINE. TOYOTA HAS ISSUED SERVICE BULLETIN #T-SB-0319-08" TO TELL THE TOYOTA MECHANICS HOW TO REPLACE THE DEFECTIVE STEERING SHAFTS. TOYOTA SHOULD BE MADE TO ISSUE A RECALL TO REPAIR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372603December 27, 2010
STEERING
MY 2007 TOYOTA RAV4 LTD 4X4 HAS AN AUDIBLE AND PHYSICAL CLUNKING IN THE STEERING COLUMN WHEN TURNING AT ANY SPEED IN EITHER DIRECTION. I BEGAN NOTICING THE SOUND AROUND 80,000 MILES AND THEN BEGAN FEELING IT AROUND 90,000. I HAD IT LOOKED AT MY A QUALIFIED TECHNICIAN AND WAS TOLD MY ENTIRE STEERING COLUMN HAS DEFECTIVE BUSHINGS THAT ARE A DESIGN FLAW AND THE ENTIRE DUAL STEERING SHAFT WOULD HAVE TO BE REPLACED FOR $820.00. I WAS ALSO TOLD IT COULD BE A SAFETY HAZARD BECAUSE THE STEERING WILL NO LONGER BE FUNCTIONAL WHEN THE BUSHING ACTUALLY GIVE OUT. I CAN ONLY IMAGINE WHAT THE HELL WOULD HAPPEN GOING 60 MPH DOWN THE FREEWAY ON MY DAILY COMMUTE WHEN MY STEERING FAILS. THIS IS A KNOWN DESIGN FLAW BY TOYOTA, HOW ON EARTH DOES THIS NOT QUALIFY AS A SAFETY RECALL!!!?!?!?!?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372613December 27, 2010
FUEL SYSTEM, GASOLINE
ON DECEMBER 20, 2010, I WAS PULLING MY 2007 TOYOTA RAV 4 INTO A PARKING SPACE AT STRIP MALL. I HAD PULLED IN AND THEN BACKED UP TO PULL IN STRAIGHTER. MY FOOT WAS ON THE BRAKE AS I WAS CHANGING FROM REVERSE TO DRIVE AND I GAVE THE CAR SOME GAS TO GET ME INTO THE SPACE. SUDDENLY, THE ENGINE REVVED AS IF THE GAS PEDAL WAS TO THE FLOOR. THE CAR LURCHED FORWARD AND CRASHED INTO THE CONCRETE BASE OF A LIGHT POLE. ALL THIS HAPPENED IN THE SPACE OF A FEW SECONDS AND MAYBE 10 TO 15 FEET. AFTER THE CAR WAS STOPPED, I LOOKED DOWN TO SEE IF SOMEHOW I ACCIDENTALLY HIT THE GAS BUT MY FOOT WAS SQUARELY ON THE BRAKE. FRIENDS AND ONLOOKERS HELPED ME UNTIL MY HUSBAND ARRIVED.LUCKILY I WAS NOT INJURED BUT VERY SHAKEN UP. MY HUSBAND TOOK PICTURES FROM EVERY ANGLE PLUS A VIEW OF THE FLOOR AREA AROUND THE GAS AND BRAKE PEDAL. THE GAS PEDAL DID NOT GET CAUGHT ON THE FLOOR MAT. I KNOW THIS WAS A CASE OF SUDDEN ACCELERATION, NO DOUBT ABOUT IT. AFTER MY HUSBAND FINISHED TALKING TO OUR INSURANCE AGENT, WE HAD THE CAR TOWED TO THE TOYOTA DEALER WHICH HAPPENED TO BE ONLY SEVERAL MILES AWAY. THE INCIDENT WAS REPORTED TO THE SERVICE ADVISOR EXACTLY AS IT HAPPENED. SHE INDICATED THAT THEY ( THE DEALER ) HAD NO REPORTS OF SUDDEN UNINTENDED ACCELERATION. WE ASKED THE DEALER TO INVESTIGATE AS IT WAS OUR CONTENTION THAT THIS WAS NOT DRIVER ERROR. ON DECEMBER 21, THE DEALER SERVICE ADVISOR CALLED US BACK TO LET US KNOW THAT THEY COULD NOT DO ANYTHING ELSE TO THE VEHICLE AS TOYOTA EXPERIENCE WOULD BE CONDUCTING AN INVESTIGATION. WE SPOKE TO THE TOYOTA SPOKESMAN EXPLAINING WHAT HAPPENED AND HE ASKED US WHAT WE WOULD LIKE TOYOTA TO DO . WE SAID WE WOULD LIKE THE CAR REPAIRED AND THE ACCELERATION MODULE CHANGED OUT AT TOYOTA'S EXPENSE. HE THEN EXPLAINED THAT IT MIGHT TAKE UP TO 74 DAYS FOR THEM TO COMPLETE THEIR INVESTIGATION. WE ALSO EXPLAINED TO OUR INSURANCE WHAT WE WERE DOING. WE FEEL TOYOTA WILL DRAG THIS OUT TO GET US TO USE OUR INSURANCE BUT WE KNOW WHAT HAPPENED AND WE'RE STICKING TO OUR STORY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10373064December 25, 2010
STEERING
I OWN TWO 2007 RAV4S. BOTH HAVE KNOCKING SOUNDS IN THE STEERING WHEEL. I HAD TO REPLACE THE STEERING INTERMEDIATE SHAFT IN ONE OF THE CARS LAST WEEK AT A COST OF $440.00. I WILL HAVE TO DO THE SAME REPAIR ON THE SECOND RAV4 THIS WEEK. THERE ARE LESS THAN 33,000 ON EACH CAR. TOYOTA REFUSES TO HELP WITH THE COST OF REPAIR. MANY OTHER 2007 TOYOTA RAV4 OWNERS HAVE COMPLAINED OF THE SAME PROBLEM ONLINE. TOYOTA HAS ISSUED SERVICE BULLETIN #T-SB-0319-08" TO TELL THE TOYOTA MECHANICS HOW TO REPLACE THE DEFECTIVE STEERING SHAFTS. TOYOTA SHOULD BE MADE TO ISSUE A RECALL TO REPAIR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373065December 25, 2010
STEERING
STEERING HAS HAD A "CLUNKING" NOISE FOR SEVERAL MONTHS. I READ ONLINE FROM NUMEROUS OTHER 2007 RAV4 OWNERS THAT TOYOTA HAS ISSUED SERVICE BULLETIN #T-SB-0318-08 TO CORRECT THE PROBLEM. MY TOYOTA DEALER REPLACED ONE OF THE INTERMEDIATE SHAFTS HAS INSTRUCTED IN THE SERVICE BULLETIN. REPAIRS COST ME $414.00. NOISE HAS BEEN ELIMINATED. I OWN TWO RAV4S YEAR 2007. BOTH HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372181December 23, 2010
STEERING
I WOULD LIKE TO FILE A COMPLAINT WHICH SOME OF THE RAV4 OWNERS WERE EXPERIENCING AS I BROWSE THROUGH THE INTERNET I FOUND A LOT OF COMPLAINTS ABOUT THIS. I'M NOT SURE IF EVERYBODY FILED A COMPLAINT ABOUT THIS. MY CAR IS ONLY 38 MONTHS OLD AND BOUGHT IT BRAND NEW. I HAVE 37000 MI ON IT. WHAT I NOTICED IS A CLICKING SOUND WHEN I'M TURNING SLOWLY TO THE RIGHT OR LEFT, MOSTLY WHEN I'M PARKING. I BROUGHT IT TO THE DEALERSHIP SERVICE CENTER AND THEY DIAGNOSED THAT THE STEERING COLUMN SHAFT IS MALFUNCTIONING AND NEEDS TO BE REPLACED. THEY SAID IT'S A SAFETY ISSUE IF NOT TAKEN CARE OF BECAUSE THE STEERING WHEEL MIGHT GET STUCKED. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372213December 23, 2010
STEERING
STEERING DID NOT FEEL RIGHT - GRINDING AND BUMPING THROUGH STEERING COLUMN. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371877December 20, 2010
STEERING
POPPING AND CLUNKING SOUND AND FEEL IN STEERING WHEEL NOTICEABLE MORE AT LOW SPEEDS. OBVIOUSLY THIS IS A COMMON PROBLEM AND ONE THAT TOYOTA IS FULLY AWARE OF TO THE POINT OF ISSUING SERVICE BULLETIN IN 2008 ADDRESSING THE CONCERN. THE SOLUTION IS A RE-DESIGN OF THE COLUMN COMPONENTS. THIS INFORMATION WAS NOT PASSED ON TO VEHICLE OWNERS AS APPARENTLY TOYOTA REALIZED MANY FAILURES WOULD OCCUR OR BE NOTICED BEYOND THE ORIGINAL WARRANTY PERIOD. THIS DESERVES A RECALL. A KNOWN DESIGN FLAW IN A SAFETY COMPONENT SHOULD NOT COST THE CONSUMER $700 TO $1000 TO REPAIR. NOR SHOULD IT TAKE A NUMBER OF ACCIDENTS OR LOSS OF ONE LIFE BEFORE ACTION IS TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371314December 11, 2010
STEERING
I NOTICED A "POPPING" SOUND AND STARTED FEELING A "THUNK" IN THE STEERING WHEEL AT ~ 40,000 MILES IN OUR 2007 RAV4. THE DEALER CLAIMED IT WAS TYPICAL AND NOTHING TO WORRY ABOUT. UPON CHECKING INCIDENT REPORTS I DISCOVERED IT IS CERTAINLY TYPICAL, BUT WHETHER I SHOULD BE WORRYING ABOUT IT IS UNDETERMINED. TOYOTA KNEW OF THIS PROBLEM AND ISSUED A SERVICE BULLETIN IN 2008, NEITHER THEY NOR THEIR DEALERS INFORMED THE OWNERS. THE PROBLEM WAS SERIOUS ENOUGH THAT IT WARRANTED A REDESIGN OF THE INTERMEDIATE STEERING SHAFT COMPONENTS TO CORRECT THE PROBLEM. I BELIEVE THIS IS A DESIGN FLAW THAT SHOULD HAVE BEEN RECTIFIED THROUGH A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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