Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11310531February 21, 2020
FUEL/PROPULSION SYSTEM
THE VEHICLE WILL NOT ACCEPT MORE THAN 10 GALLONS OF FUEL AND MILEAGE RANGE IS SIGNIFICANTLY LOWER THAN EXPECTED/ADVERTISED ON A 14.5 CAPACITY TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310449February 20, 2020
FUEL/PROPULSION SYSTEM
WHEN THE FUEL GAUGE INDICATES THAT THE TANK IS NEARLY EMPTY, MY VEHICLE WILL ONLY ACCEPT ABOUT 10 GALLONS OF FUEL UNTIL PUMP SHUT-OFF. AS A RESULT MY VEHICLE FAILS TO MEET TOYOTA MILEAGE RANGE SPECIFICATIONS OF 580 MILES AND ONLY MAKES ABOUT 400 MILES. MOREOVER, IF TRYING TO FILL UP WITH 15 GALLONS OF FUEL AND GOING BEYOND PUMP SHUT-OFF THERE IS A RISK OF OVERFILL AND FIRE HAZARD. KOONS DEALERSHIP REFUSES TO ACKNOWLEDGE THE DEFECT WHICH SHOULD BE COVERED BY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310159February 19, 2020
FUEL/PROPULSION SYSTEM
THE VEHICLE'S LISTED FUEL TANK CAPACITY IS 14.5 GALLONS. I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9.5 GALLONS EVEN THOUGH THE FUEL GARAGE WAS REGISTERING EMPTY AND THE COMPUTER WAS SHOWING 14 MILES TO EMPTY. TOYOTA AND THE DEALERSHIPS KNEW OF THIS PROBLEM IN THE SUMMER OF 2019 YET CONTINUED TO SELL THIS VEHICLE WITHOUT INFORMING CUSTOMERS OF THE ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310162February 19, 2020
FUEL/PROPULSION SYSTEM
UNABLE TO FILL GAS TANK WITH 14.5 GALLONS EVEN WHEN EMPTY. MAXIMUM AMOUNT OF GAS THAT CAN BE FILLED IS APPROXIMATELY 10 GALLONS EVEN WITH LOW FUEL LIGHT ON. COMMON ISSUE MENTIONED ON NUMEROUS ONLINE RESOURCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310172February 19, 2020
EXTERIOR LIGHTING
PURCHASED 2019 RAV4 HYBRID 4/2019. ON WINDING ROADS USING LOW BEAMS, LIT UP DISTANCE IS ABRUPTLY AND SEVERELY SHORTENED AS THE ROADWAY DIPS AND TURNS. THESE HEADLIGHTS ARE UNSAFE, IN MY OPINION. SANTA CRUZ,CA HAS MANY SUCH ROADS, INCL. HWY. 17, AND USING HIGH BEAMS IS NOT ALWAYS AN OPTION. IT WAS UNNERVING DRIVING THIS VEHICLE THE FIRST NIGHT THAT I OWNED IT, AND STILL IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310183February 19, 2020
FUEL/PROPULSION SYSTEM
I HAVE A 2019 TOYOTA RAV4 XSE HYBRID. I BOUGHT IT BRAND NEW WITH ROUGHLY 300 MILES ON IT AND SINCE THEN HAVE PUT ON AN ADDITIONAL 5700. I BOUGHT IT IN NOVEMBER AND IT IS NOW FEBRUARY. I WAS INFORMED AND RESEARCHED TOLD ME THAT THE FUEL TANK WAS 14.5 GALLONS. YET, EVERY TIME I GO TO FILL UP THE TANK ONCE THE LIGHT HAS CAME ON, I CAN ONLY GET ROUGHLY 8.5-9 GALLONS OF FUEL IN AND THEN THE PUMPS SHUT OFF. I HAVE FILLED UP MORE THAN 15 TIMES AND EVERY SINGLE TIME AT NUMEROUS DIFFERENT PUMPS, THIS SAME THING HAPPENS. I AM ABLE TO SQUEEZE IN ROUGHLY ANOTHER 2-3 GALLONS BUT I HAVE NEVER SEEN ANYWHERE CLOSE TO 13 GALLONS LET ALONE THE ADVERTISED 14.5. WE ARE SUPPOSED TO GET A MAX OF 580 MILES PER TANK AND THE AVERAGE I GET WITH THIS LESS AMOUNT OF GAS I CAN PUT IN IS ROUGHLY 410-430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310005February 18, 2020
FUEL/PROPULSION SYSTEM
OUR NEW IN AUGUST OF 19 HYBRID RAV4 HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO. WE STARTED AN OPEN CASE ON THIS WITH TOYOTA WITHIN A FEW MONTHS OF NEW LAST FALL, AND TO DATE THEY STILL HAVE NO FIX FOR THE ISSUE. IT APPEARS SIMILAR TO A BLADDER PROBLEM THEY HAD WITH PRIUS GAS TANKS SOME YEARS AGO, BUT THEY REFUSE TO DISCUSS WHAT THEY ARE DOING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309593February 17, 2020
VEHICLE SPEED CONTROL
ON LIGHT ACCELERATION FROM AN INTERSECTION AND/OR MILD CRUISING SPEED IN ECO MODE, THERE IS AN OFTEN VIOLENT LURCH FROM STOP OR SURGING AT CRUISING SPEEDS. WITH TRACTION CONTROL SWITCHED OFF, THE PROBLEM IS LESSENED, BUT TRACTION CONTROL BY DEFAULT TURNS BACK ON IN <ONE MINUTE. WE HAVE BEEN TOLD BY BOTH MARIETTA AND WORLD TOYOTA THAT THIS IS A KNOWN PROBLEM, LIKELY RELATED TO DRIVE-BY-WIRE, AND THAT TOYOTA HAS NO PLANS TO ADDRESS THE ISSUE UNTIL SOMETHING HAPPENS TO JUSTIFY THE FINANCIAL BURDEN OF A "FIX". WE LIVE IN ATLANTA, WHERE TRAFFIC IS INTENSE AND RELIABILITY IS KEY. THIS IS OUR 14TH TOYOTA AND FIRST PROBLEM THAT HAS BEEN IGNORED. THE SERVICE DEPARTMENT DOES NOT KNOW HOW TO FIX THE PROBLEM WITHOUT GUIDANCE FROM TOYOTA CORPORATE. WE ARE MARKEDLY LIMITING OUR USE OF THE VEHICLE (3K MILES IN 7+ MONTHS) DUE TO RISK OF COLLISION. THE PROBLEM BEGAN AFTER WE HAD DRIVEN THE CAR FOR ONE MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309648February 17, 2020
SERVICE BRAKES
RAV4 HAS ONLY 500O MILES ON ODOMETER. HAVE BEEN GETTING A SQUEALING SOUND FROM THE BRAKES WHEN BRAKE PEDAL IS DEPRESSED. BRAKING ABILITY IS NOT DIMINISHED, JUST A PERSISTENT SPEAK. SEEMS TO BE MORE PRONOUNCED AT FIRST MORNING BRAKING. AFTER ABOUT 5-10 MINUTES IT WILL GO AWAY FOR THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309705February 17, 2020
UNKNOWN OR OTHER
I CAN NOT FILL UP MY GAS TANK IT SHUTS OFF AT ABOUT 12 GALLONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309456February 16, 2020
FUEL/PROPULSION SYSTEM
UNABLE TO FILL 14.5 GALLONS AS ADVERTISED.MAX FILL IS 11 GALLONS. BROUGHT IT TO THE DEALER AND THEY CONTINUE SAYING THE CAR IS FINE AND THAT THERE'S A "RESERVE FUEL" WE CAN'T SEE. THEY ARE UNWILLING TO FIX THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309479February 16, 2020
FUEL/PROPULSION SYSTEM
MY 2019 RAV4 HYBRID HAS A TOYOTA ADVERTISED FUEL TANK CAPACITY OF 14.5 GALLONS. TILL DATE, VIRTUALLY ALL MY FUEL STOPS HAVE RESULTED IN NO MORE THAN 11 GALLONS OF FUEL. I WOULD LIKE TO RAISE THIS MATTER TO NHTSA AND URGE NHTSA TO INVESTIGATE MATTER FURTHER. THE BIGGEST QUESTION I HAVE IS IF THERE IS A LAW OR SAFETY RULE THAT TOYOTA MUST FOLLOW SURROUNDING THIS ISSUE? MY CONCERN IS THAT IF ANY RESIDUAL FUEL (WHICH IN THIS CASE IS GREATER THAN 3 GALLONS), MAY CAUSE SAFETY HAZARDS FOR DRIVERS AND THIS ISSUE NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309474February 16, 2020
ENGINE
THE VEHICLE HAS AN ENGINE KNOCK/RATTLE NOISE AT COLD START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309483February 16, 2020
FUEL/PROPULSION SYSTEM
THIS VEHICLE IS A HYBRID. THE GAS TANK IS SUPPOSED 14.5 GALLONS. THE GAS GUAGE NEVER SHOWS AS FULL. THE VEHICLE SHOWED 103 MILES TO EMPTY SO I FILLED IT UP. I COULD ONLY ADD 7.414 GALLONS OF GAS BEFORE THE PUMP STOPPED ON THE 2ND ATTEMPT. IT CLICKED OFF JUST A LITTLE OVER 7 GALLONS. I PULLED THE NOZZLE OUT OF THE TANK A LITTLE AND WAS ABLE TO GET ABOUT0.4 GALLONS ADDITIONAL IN THE TANK BEFORE IT CUT OFF AGAIN. THE GAS GUAGE STILL SHOWED AS A COUPLE OF LINES BEFORE BEING FILLED YET I COULD GET NO MORE GAS IN THE TANK. ALSO, IT ONLY SHOWED MY VEHICLE RANGE AS 419 MILES. AT 40+ MPG AND A 14.5 GALLON TANK, IT SHOULD SHOW OVER 580 MILES TO EMPTY. THERE IS DEFINETELY AN ISSUE WITH THIS GAS TANK. I HAVE ATTACHED PICTURES OF THE BEFORE FILL UP, AFTER FILL UP AND THE GAS RECEIPT SHOWING THE AMOUNT OF GAS I COULD GET IT THE TANK WITHOUT RISKING AN OVERFLOW. I REALLY HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK OR HOW FAR I CAN EXPECT TO DRIVE BEFORE RUNNING OUT OF GAS. I HAVE MORE INSTANCES OF THIS, ALL SHOWING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309396February 15, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY 2019 TORTOLA RAV4 XLE WITH 6401 MILES ON IT HAS BEEN EXPERIENCING PROBLEMS WITH STALLING SINCE I FIRST GOT IT IN AUGUST. I NOTICE IT ESPECIALLY WHEN I DON'T MAKE COMPLETE STOPS. IT WILL STALL AND YANK THE CAR FORWARD. IT IS ANNOYING AND EMBARRASSING THAT MY NEW CAR DOES NOT DRIVE SMOOTH. I WILL BE TAKING IT TO A TOYOTA DEALERSHIPS TO GET EVALUATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309109February 14, 2020
UNKNOWN OR OTHER
AFTER ENTERING AN ADDRESS, I DECEIDED NOT TO GO THERE. THE GPS CANNOT BE READDRESSED OR DELETED WITH A SIMPLE COMAND. IT IS MOST DISTRACTING TO HEAR THE REPETITION OF THE PREVIOUS ADDRESS WHILE DRIVING. NO ONE PERSON AT THE DEALERSHIP COULD GIVE INSTRUCTIONS TO DELETE THE GPS, EXCEPT TO TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309126February 14, 2020
UNKNOWN OR OTHER
UNABLE TO FILL FUEL TANK TO CAPACITY. WHEN FUELING SHUTS OFF AT ABOUT 7 TO 8 GALLONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309194February 14, 2020
FUEL/PROPULSION SYSTEM
FUEL TANK IS DEFECTIVE. DOES'T ACCEPT A FULL TANK OF GAS. 3/4 AT MOST BEFORE PUMP SHUTS OFF. NOT GETTING MILES PER TANK/EFFICIENCY THAT WAS ADVERTISED. FILED A CASE WITH TOYOTA AND DEALER BUT NO FIX AVAILABLE. PROBLEM STARTED AS SOON AS I DROVE IT OFF THE LOT IN MAY 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309239February 14, 2020
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK, THE PUMP WILL STOP BEFORE THE GAS TANK IS FULL, USUALLY 2-3 GALLONS SHORT OF BEING FULL. THIS HAPPENS EVERY TIME I TRY TO FILL THE TANK SINCE I BOUGHT THE CAR IN MAY, 2019. THIS RESULTS IN MORE FREQUENT STOPS AT THE GAS STATION OR MAKING EFFORTS TO TRY TO TOP OFF THE GAS TANK BY TRYING TO SLOW DOWN THE GAS BEING PUMPED IN. WITH A VERY SLOW RATE, THE GAS PUMP MAY NOT SHUT OFF THEN LEADING TO FUEL SPILLAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309275February 14, 2020
FUEL/PROPULSION SYSTEM
AFTER THE LOW FUEL WARNING SYSTEM COMES ON THE TANK WILL ONLY TAKE BETWEEN 9.2 TO 9.7 GALLONS. THE FUEL TANK IS A 14.5 GALLON TANK AND SHOULD NOT NEED FILLING UNTIL THE VEHICLE GOES OVER 500 MILES. WE USUALLY GET JUST UNDER 400 MILES PER TANK FULL. SOMEHOW THERE IS 5 GALLONS LEFT IN THE TANK WHEN THE LOW FUEL WARNING LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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