Toyota RAV4 Complaints (2024)

207 consumer complaints on file.

#11728471April 1, 2026
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2024 Toyota Rav4. The contact stated that while driving and depressing the brake pedal, the brake lights were too small and were difficult for other drivers to see. Due to the failure, several other vehicles crashed into the rear of the vehicle. The contact stated the crashes had occurred because of the size of the brake lights. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 26,278
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727830March 29, 2026
STRUCTURE:BODY
The hood on the Rav4 has excessive vibration at speeds 60 to 70 mph. This is very distracting to the driver. It was reported to the Toyota dealer (Gettle of Charlotte County Florida). Their response was they drove another one on the lot it had the same issue. It has happened since purchased new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726523March 23, 2026
SEAT BELTS
My sons seatbelt got caught in the holder an when I pulled it out, the seatbelt frayed compromising the safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724902March 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725047March 17, 2026
ENGINE
I was driving the car for 25 minutes over main roads and freeway. There was lots of rain and water on the roadways, plus we just had major snowfall recently that was melting. I get to my destination and had my car in idle for 7 minutes in park. I shift into Drive and my car shudders and the engine shuts off with an error "Engine Stopped- Steering Power Low". I turn off the car and let it sit for one hour. Come back start it up and it does, only to repeat the shudder and then throw the same code. I had it towed to Toyota of Auburn, WA. They don't know what the problem is.Reddit forums have consumers with the same car complaining about this issue with no resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723075March 9, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The 12.3 in multi media display keeps going blank while driving I have taking it back a couple of times and still does it on the way back from a trip this year the screen went blank while I was using the map in a city and about got into a accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722083March 4, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720370February 25, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, and the contact was informed that the part needed to perform the recall repair was not yet developed. The contact stated that the vehicle remained with the dealer for four months. The contact was provided with several loaner vehicles, but no ETA was available for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720482February 25, 2026
UNKNOWN OR OTHER
The Apple CarPlay/navigation system in our 2024 Toyota RAV4 consistently drifts and displays incorrect vehicle location while driving. Navigation apps (Apple Maps, Google Maps, Waze) provide inaccurate positioning and incorrect directions. This creates a distraction and unsafe driving condition, particularly for a teenage driver. Additionally, when connected to the vehicle, the iPhone’s GPS location also drifts, preventing accurate real-time location tracking by a parent. Even once disconnected the drifting on the phone navigation continues. The vehicle has been taken to a Toyota dealership multiple times. All software updates have been completed, but the problem persists and appears to have worsened. Toyota has no solve and refuse to put in a new navigation/CarPlay system. This defect has existed since the vehicle was purchased new in 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719554February 21, 2026
ENGINE
This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719372February 20, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (TOYOTA motor corporation). 5. I purchased a new 2024 TOYOTA pruis prime from TOYOTA carlock in tupelo, ms with odometer statement of "10 miles". 6. The vehicle was on the showroom floor. 7. The vehicle had a dead battery, and the salesman said i could test drive another like kind vehicle instead. 8. The salesman claimed it was a "new" car. 9. My former residence prior to december 5, 2025 was [XXX] . 10. I notified TOYOTA financial (lender) about the car odometer fraud. 11.I notified carlock TOYOTA about the odometer fraud. 12. Neither TOYOTA financial nor the dealership offered any help after being notified of fraudulent contracts. 13. I reported them to the Mississippi bbb. don 14.I took my prius to the dealership for its scheduled maintenance several times in tupelo Mississippi. 15.I drove the vehicle for UBER for several months before travelling to Colorado for the holidays between november and december 2025. 16. I now reside at [XXX] since january 1, 2026. 17. The new 2024 prius prime broke down on rt. 83 in Colorado Springs in the middle of a winter storm. 18. I was trapped in the car for over 2 hours in freezing temperatures while waiting for my "prepaid roadside services". 19.I was able to receive a "loaner" from TOYOTA Colorado Springs just before they closed for the night. The loaner had a cracked windshield and came with a contract charging "$80 per day rental" 20. The dealership refused to deliver warranty services covered under the warranty and attempted to charge me . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719162February 19, 2026
VEHICLE SPEED CONTROL
The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719081February 19, 2026
AIR BAGS
The contact's daughter owns a 2024 Toyota Rav4. The contact stated that while his daughter was driving at approximately 35 MPH, she had crossed an intersection when she was crashed into by another vehicle making a U-turn from a cross street. The other vehicle's front end crashed into the driver's side tire and front door. The contact stated that the force of the crash had fractured the left front axle and pushed the tire into the engine compartment. The contact stated that the frame was bent and the driver's door was difficult to open. The contact stated that the side air bags had not deployed and that the seat belts on the driver's side and the passenger side could not be unbuckled. The contact stated that his daughter had sustained injuries to her left shoulder, left arm, and leg as well as head and neck injuries. The contact stated that his wife had sustained injuries to her right ribs, right arm and shoulder, and lower back injuries. The contact stated that his wife and daughter were taken by ambulance to the hospital. The contact stated that the police were on scene and wrote a report, but he did not have the report number. The contact stated that both vehicles were towed away from the scene of the crash. The contact stated that their vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11719033February 19, 2026
ELECTRICAL SYSTEM
The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719013February 19, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11718969February 18, 2026
SERVICE BRAKES
break in the rough road the brake is not working. The car is shaking before break. Looks like break is sleeping. always happen when you drive in the rough road if you need to break, the brake is not working properly. Something is off. It happens always when you drive in the rough road and you need to break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716977February 10, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that while turning off the vehicle, the check engine warning light and the malfunction warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that rusted wiring cable had caused the failure. The vehicle was not repaired. The contact was informed that the part needed to be ordered to repair the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714133January 29, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4 Prime. The contact stated that recently the front display screen and instrument cluster became inoperable. The contact stated that prior to the failure, the instrument cluster was intermittently failing. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System). The contact advised the dealer of the recall, but was informed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713978January 28, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the instrument panel was inoperable, preventing the contact from seeing the speed, fuel, safety features, or warning lights. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713914January 28, 2026
SERVICE BRAKES
Vehicle rolled backwards in reverse while brake pedal was pressed all the way down. Claim was filed with Toyota. After two months, they have said it is a non-issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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