Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11394575February 3, 2021
POWER TRAIN
ABNORMAL BUZZ OR GROAN NOISE COMING FROM THE FRONT TRANSFER CASE WHEN SLOWING OR ACCELERATING AROUND 15-20 MPH. TOYOTA TSB IDENTIFIES PROBLEM AS ELECTRO-MAGNETIC CLUTCH SHIFTING FROM 2WD TO 4WD ON CERTAIN MODELS. TOYOTA SAYS NOT A RECALL BUT WILL REPAIR WHICH REQUIRES OPENING THE TRANSFER CASE. BRAND NEW CAR AND TOYOTA SHOULD REPLACE ENTIRE TRANSFER CASE INSTEAD OF REPAIRING IT. DEALER ORDERED PARTS 3 WEEKS AGO AND STILL NOT DELIVERED. DEALER HAS NOT OFFERED LOANER CAR IN INTERIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391162February 2, 2021
ENGINE
REGARDING COMPLAINT # 11390472 I HAVE NOT HAD A RESPONSE. PLEASE LET ME KNOW VIA R-MAIL; BJCOLLIER44@GMAIL.. THANK YOU. AS YET, THE ISSUE, HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391043February 1, 2021
UNKNOWN OR OTHER
THE CAR STALED AND I HEARD A WEIRD NOISE , LIKE A RIPPING SOUND, I INFORMED THE SERVICE DEPT PERSON WHEN I TOOK MY CAR FOR OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391087February 1, 2021
FUEL/PROPULSION SYSTEM
FUEL TANK DOES NOT FILL UP ALL THE WAY. MISSING ABOUT 3 GALLONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390472January 28, 2021
ENGINE
I AM WONDERING EXACTLY WHEN THE TOYOTA DEALERSHIP WAS NOTIFIED OF THIS PROBLEM.. (IT INVOLVES, 20V-064. ALSO, 20V01200. I AM UNDER THE IMPRESSION THEY WERE NOTIFIED OF "LOW-PRESSURE FUEL PUMP .PRIOR TO 10/28/2020. IT'S HARD TO BELIEVE THE DEALERSHIP WAS NOTIFIED THE DAY AFTER WE PURCHASED THE VEHICLE... WE PURCHASED THIS VEHICLE OCTOBER 28TH, 2020. I TRULY THINK THE DEALERSHIP WAS AWARE OF THE PROBLEM BEFORE SELLING IT TO US ON THE 28TH. OF OCTOBER, 2020..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390102January 26, 2021
ENGINE
SECOND TIME IN COLD WEATHER, LOSS OF POWER ON INTERSTATE ALMOST CAUSING ACCIDENT. ALL LIGHTS ON DASH FLASHING AND FLASHING THROUGH SEVERAL CODES. FULL TANK OF GAS BOTH TIMES, WITH HEAT IN GAS TANK. ENGINE RUMBLING AND RUNNING ON 2WD, VERY WEEK POWER BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389767January 25, 2021
FUEL/PROPULSION SYSTEM
DEFECTIVE FUEL TANK DESIGN ONLY ALLOWS ABOUT 8-9 GALLONS RATHER THAN THE 14.5 GALLONS ITS DESIGNED TO HOLD. TOYOTA SENT A LETTER LAST YEAR THAT THEY ACKNOWLEDGE THE ISSUE BUT ITS NOT OFFICIALLY A RECALL. THEY SAID THEY WOULD ADDRESS IT BUT NO WORD FROM THEM YET. DEALERSHIP WANTS TO CHARGE ME TO LOOK AT IT. ITS AS IF THEY DON'T RECOGNIZE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389889January 25, 2021
FUEL/PROPULSION SYSTEM
UNABLE TO FILL TANK TO PROPER AMOUNT STATED IN THE MANUAL. PUMP CLICKS OFF PRIOR TO THE TANK FILLING BUT IT SAYS IT IS FULL. MILEAGE TO EMPTY IS LESS THAN STATED WHEN PURCHASED. RAN OUT OF FUEL WHILE DRIVING! THIS IS A KNOWN ISSUE AND TOYOTA IS GIVING RUN AROUND TRYING TO GET IT FIXED. DEALERSHIP CLAIMS THEY CAN'T DUPLICATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389645January 24, 2021
FUEL/PROPULSION SYSTEM
GAS TANK WILL NOT FILL UP IN THE HYBRID MODEL. IT STOPS AT AROUND 8 GALLONS, LEAVING ALMOST 1/4 TANK CAPACITY. THIS HAS BEEN THE SITUATION SINCE I BOUGHT THE CAR. THE DEALER IS AWARE AND VERIFIED THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389593January 23, 2021
FUEL/PROPULSION SYSTEM
FUEL GUAGE DOES NOT WORK. IT SHOWS EMPTY WHEN THERE IS GAS IN THE TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389239January 21, 2021
FUEL/PROPULSION SYSTEM
ON DEC 14, 2020 I RECEIVED AN INTERIM NOTICE FROM TOYOTA CONCERNING MY 2019 RAV 4. I BOUGHT THE CAR NEW (LEFTOVER) ON MAY 29, 2020. WHEN I RECEIVED THE INTERIM RECALL I HAD HAD THE CAR FOR ALMOST SEVEN MONTHS WITH APPROXIMATELY 3500 MILES ON THE ODOMETER. SUBJECT OF RECALL: VEHICLE MAY STALL WHILE DRIVING. "THE VEHICLE MAY STOP OPERATING (STALL) AND THE DRIVER WOULD BE UNABLE TO RESTART IT". "IF A VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF A CRASH". "WE WILL NOTIFY YOU AGAIN WHEN THE REMEDY IS AVAILABLE".I HAVE DONE EXTENSIVE RESEARCH SINCE IT INVOLVES MY SAFETY AS THE DRIVER. AS STATED THERE IS NO REMEDY. THE 'LIST' AT TOYOTA WAS STARTED IN JAN OF 2020 FOR AFFECTED MODELS. MY CAR WAS ADDED TO THE LIST IN OCT WHICH MEANS I DROVE FOR TWO MONTHS BEFORE BEING NOTIFIED OF A VERY SERIOUS RECALL. THE REPAIR PLAN IS DIVIDED INTO PHASES. MY RAV 4 WAS PHASE 10 (!!) BUT HAS BEEN MOVED TO PHASE 11. THE TARGET DATE FOR REPAIR IS LATE MARCH BUT SINCE THERE IS NO FIX FOR THE PROBLEM I DOUBT THIS DATE IS FEASIBLE. AFTER A LOT OF BACK AND FORTH WITH TOYOTA VIA THE DEALERSHIP AND MY INSISTENCE THAT THE CAR IS A DANGER TO DRIVE, ESPECIALLY ON HIGHWAYS, I LEFT MY CAR AT THE DEALERSHIP AND RECEIVED A LOANER. I AM A 70 YEAR OLD WIDOW AND SPENDING $36,000 FOR A CAR WAS A VERY BIG DECISION. I AM STILL MAKING MONTHLY PAYMENTS ON A VEHICLE SITTING AT THE DEALERSHIP INDEFINITELY.I HAVE SPOKEN WITH TOYOTA REPRESENTATIVES ABOUT REPURCHASING THE CAR FOR THE PURCHASE PRICE BUT APPARENTLY THEY RARELY DO THIS. THE FACT THERE IS NO REPLACEMENT PART LEADS ME TO CONCLUDE TOYOTA IS RECKLESS AND UNCARING ABOUT THE LIVES OF ITS BUYERS. I HAVE DEALT WITH MANY RECALLS IN MY LIFETIME BUT NOTHING AS FRIGHTENING AS THIS. I FEEL STRONGLY TOYOTA HAS A RESPONSIBILITY TO THE CONSUMER TO OFFER A MONETARY (REPURCHASE PRICE) SOLUTION TO THE INTERIM RECALL . (I DON'T KNOW HOW TO UPLOAD)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389234January 21, 2021
FUEL SYSTEM, DIESEL, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IDLING AT 35 MPH, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VENICE TOYOTA (900 US-41 BYP, VENICE, FL 34285; (941) 484-9000) WHERE IT WAS CONFIRMED THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388582January 17, 2021
FUEL/PROPULSION SYSTEM
RECEIVED NOTICE FROM TOYOTA IN OCTOBER REGARDING DEFECT IN LOW PRESSURE FUEL PUMP. HAVE NOT RECEIVED ANY INFORMATION SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388096January 14, 2021
ENGINE, UNKNOWN OR OTHER
SOME TIMES AT TAKE OFF ENGINE SHUDDERS AS IF TO DIE. AT TIMES WHEN STOPPED WITH CAR IN GEAR AND WINDOW DOWN CAN SMELL ANTIFREEZE. MY WINDOW IS HARDLY EVER DOWN. SOMETIMES EXITING THE CAR I CAN SMELL IT FAINTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387632January 12, 2021
STEERING, WHEELS, UNKNOWN OR OTHER
MAKE A STRETCH NOISE WHEN I MAKE TURN SHARP ,AND STEERING BECOME STIFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387579January 11, 2021
UNKNOWN OR OTHER
COMPLAINT NUMBER 11282036, WHERE IS IT ON THE WEBSITE? THIS WAS MY COMPLAINT CONTACT ME TO LET ME KNOW, WHY IT IS NOT ON THE WEBSITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387078January 7, 2021
FUEL/PROPULSION SYSTEM
FUEL TANK WILL NOT FILL COMPLETELY. WHEN FUELING, THE PUMP CONSISTENTLY SHUTS OFF BEFORE TANK INDICATOR REACHES "FULL". TOYOTA IS AWARE OF THIS ISSUE BUT REFUSES TO FIX MY VEHICLE DESPITE THE CUSTOMER SUPPORT PROGRAM NOTIFICATION WHICH IS CURRENTLY OCCURRING. I VISITED MY DEALER WHO WAS ABLE TO FILL THE TANK BY REPEATEDLY ADDING SMALL AMOUNTS OF GASOLINE EACH TIME THE FUEL PUMP SHUT OFF. NEW JERSEY, WHERE I RESIDE, DOES NOT ALLOW FOR SELF-SERVICE FILLING AND IT IS NOT PRACTICAL, NOR SAFE, TO FILL THE VEHICLE IN THIS MANNER. TOYOTA ACKNOWLEDGES THAT THERE IS AN ISSUE WITH THE SHAPE OF THE FUEL TANK AND/OR THE FUEL SENDER GAUGE. GIVEN TOYOTA'S UNWILLINGNESS TO ADDRESS THIS KNOWN ISSUE, AND THE HAZARDOUS SITUATION CREATED BY REPEATEDLY RESTARTING THE FUEL PUMP AFTER EACH SHUT-OFF IN ORDER TO REACH "FULL" ON THE TANK, TOYOTA SHOULD BE MANDATED TO INITIATE A RECALL OF ALL AFFECTED VEHICLES, WHERE "AFFECTED" INCLUDES ALL VEHICLES THAT FAIL TO FILL THE TANK AFTER THE INITIAL SHUT-OFF OF THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386731January 5, 2021
FUEL/PROPULSION SYSTEM
TWO MONTHS AGO I RECEIVED A RECALL PAPER. IN PURSUIT OF THIS, I TALKED TO SHORE TOYOTA THAT THE ENGINE RECALL PAPER HAS ARRIVED IN MY CAR AND I HAVE TO WORK FOR IT, BUT NOTHING HAS HAPPENED TILL NOW AND EVEN TODAY IT IS 1/5/21 THE PAPER HAS COME IN ITS FOR THAT, BUT IT IS NOT KNOWN WHEN THE WORK WILL BE DONE. I OFTEN CALL SHORE TOYOTA BUT THEY DON'T ANSWER THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385980January 1, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385795December 31, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
ROOF RACK IS LEAKING ON BOTH SIDES OF MY RAV4. I CAN'T GET ANY ASSISTANCE WITH GETTING IT FIXED. IT'S A 2019 WITH 58,000 ON IT. I HAVE SEEN SEVERAL POST WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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