Toyota RAV4 Complaints (2021)

510 consumer complaints on file.

#11389684January 24, 2021
FUEL/PROPULSION SYSTEM
HAVE A 2019 AMS 2021 RAV4 HYBRID XSE THAT WILL NOT FILL TO ITS 14.5 GAL CAPACITY. TOYOTA NEEDS TO MAKE A FORMAL ANNOUNCEMENT HERE TO ACKNOWLEDGE THE ISSUE AND A TIMELINE ON A FIX. WITH NOTING, THE DEALERSHIP SAID IT TOOK 14 GAL ON INITIAL FILL WHEN PURCHASED, SO NOT SURE WHAT TO THINK HERE - CAN PROVIDE PHOTOS AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388815January 19, 2021
FUEL/PROPULSION SYSTEM
CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING. ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL. IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES. ALL REQUIRE IMMEDIATE DEALER ATTENTION. NO DRIVE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388255January 15, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387955January 13, 2021
FUEL/PROPULSION SYSTEM
WHEN THE LOW FUEL LIGHT COMES ON IT ONLY TAKES 10 GALLONS TO REFILL. THIS GIVES ME A RANGE OF 400 MILES ON A TANK OF FUEL. I WAS EXPECTING A RESERVE AMOUNT OF FUEL AFTER THE LOW FUEL LIGHT COMES ON TO DRIVE TO A FUEL STATION BUT ONLY USING 10 GALLONS OUT OF A 14 GALLON TANK SEEMS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386212January 3, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
THIS ISSUE HAPPENED ON 12/31/2020. I WAS DRIVING TO WORK THIS EVENING. I CAME ONTO AN ONRAMP DURING MY DRIVE AND I BEGAN INCREASING MY SPEED TO 70MPH. AS I'M ACCELERATING I STARTED TO NOTICE A WHISTLING SOUND COMING FROM THE SUNROOF . I INSTANTLY ASSUMED THAT MY HUSBAND HAD ACCIDENTALLY OPENED THE SUNROOF AND HAD NOT CLOSED IT BACK UP ALL THE WAY. (WE HAVE NOT HAD THIS CAR VERY LONG AT ALL SO WE ARE STILL LEARNING WHICH BUTTONS DO WHAT.) AS I PULL BACK THE COVER I NOTICE THAT THERE ARE SHARDS OF GLASS FALLING ONTO MY LAP FROM THE SUNROOF. I WAS IN COMPLETE SHOCK AND PULLED OVER TO MAKE SURE I WAS NOT MISTAKEN. SURE ENOUGH THE SUNROOF HAD SHATTERED AND THERE WAS GLASS EVERYWHERE. I HAVE NO WAY OF EXPLAINING HOW THIS HAPPENED AND I AM VERY FRUSTRATED THAT I HAVE TO MAKE A CLAIM ON A CAR I HAVE HAD FOR MAYBE A MONTH AND A HALF AND EVEN MORE UPSET THAT I CANNOT EXPLAIN HOW THIS ACTUALLY HAPPENED. I WAS ALSO SURPRISED THAT THERE WERE PEOPLE HAVING SIMILAR ISSUES WITH THE SUNROOF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382724December 9, 2020
POWER TRAIN
MY SPOUSE WAS DRIVING THE CAR AND SHE COMPLAINED TO ME THAT OUR NEW 2021 RAV4 SUDDENLY LURCHES WHEN SLIGHTLY ACCELERATING FROM A ROLLING STOP. I THEN DROVE WITH HER AND WITNESSED THE SAME ISSUE ALTHOUGH I COULD NOT REPLICATE IT MYSELF. I TOOK THE CAR TO THE TUSTIN TOYOTA DEALERSHIP (FROM WHERE I PURCHASED THE CAR) BUT THEY WERE NOT ABLE TO FIND ANY ISSUES OR REPLICATE THE PROBLEM. THAT BEING SAID THE CARS ARE SO NEW THAT IT MAY JUST BE THAT THERE AREN'T ENOUGH NEW OWNERS YET TO REPORT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365940October 23, 2020
UNKNOWN OR OTHER
DRIVING NEW 2021 TOYOTA RAV4 AND THE SUNROOF BLEW OUT FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364557October 15, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2021 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 75 MPH, THE GLASS SUNROOF SUDDENLY EXPLODED. DURING THE FAILURE, THE SUNROOF WAS CLOSED. THE LOCAL DEALER VALLEY HIGH TOYOTA LOCATED AT 14612 VALLEY CENTER DR, VICTORVILLE, CA 92395 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364114October 13, 2020
UNKNOWN OR OTHER
BOTH SIDE MIRRORS SHAKES AT 40 MILES OR ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353782September 8, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WITH 4 MILES LEFT ON HV RANGE/DTE, I FILLED MY FIRST FULL TANK AT COSTCO. PUMP READ 10.82 GALLONS. NOW HV RANGE IS SHOWING 544 MILES. I GOT ABOUT 39.9 MPG ON FIRST TANK (WITHOUT EV) WHICH IS IN LINE WITH EPA. BUT MY REAL HV RANGE FROM FULL TO EMPTY WAS ONLY 10.9 X 39.5 = 430 MILES. IF YOU ADD EV MILES OF 42, THEN YOU GET AROUND 472 MILES. NOT 600. THEIR MPG CLAIMS ARE VALID. BUT THEIR GAS TANK/ RANGE CLAIMS ARE CLEARLY OVERSTATED. REAL RANGE IS ONLY 472. NOT 600. WHICH IS DISAPPOINTING, YOU MIGHT GO ON A ROAD TRIP WITH YOUR FAMILY, AND BE STUCK IN MIDDLE OF NO WHERE BECAUSE THEIR RANGE CLAIMS WERE OVERSTATED. THEY MARKETED THIS TO BE CLOSE TO BEING 600 MILE RANGE. WHEN IT CAN HARDLY GO 472 WHEN GAS TANK SHOWS EMPTY. TOYOTA IS CALLOUS AND NEGLIGENT IN RESOLVING THIS ISSUE SO FAR. I WAS DISSED BY MY TOYOTA DEALER FOR THE SAME ISSUE WITH PRIUS PRIME. NOW RAV4 PRIME HAS HE SAME ISSUE, AND I AM HEARING THE SAME WITH RAV4 HYBRID OWNERS. YOU CAN ONLY FILL IN 10+ GALLONS. NOT 13 OR 14 GALLONS AS THEY FALSELY CLAIM. REAL RANGE OF YOUR RAV4 PRIME/HYBRID IS ONLY 470 MILES NOT 600!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4