Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11453440February 22, 2022
AIR BAGS, STRUCTURE:BODY
The factory installed bike rack is not sealed properly and leaking water when rains,etc… into the SRS airbag on passenger and driver side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452643February 17, 2022
VISIBILITY/WIPER
Wipers would not turn on when activated. I checked all fuses were good and still not working. I drove home with no wipers in rain. Then next day I went to recheck fuses and relays, but the wipers came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449351January 29, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly . This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447993January 19, 2022
FUEL/PROPULSION SYSTEM
Engine stalled on a highway going 65 mph in cruise control. I had 1/4 full fuel tank. just before the engine stopped working I read information on my dashboard I have to stop the car in .5 miles, than .3 miles and engine stalled within seconds. I was able to pull over with dead engine. I shut down the car using key (I have a mechanical key for ignition) and car started with a message 'hybrid system malfunction. output power reduced . visit your dealer." I visited local mechanic who read the codes and instructed its a faulty fuel pump. I filled the car with more gas and drove couple of miles with reduced power. I left the car for 36 hours and it started to run ok by itself. dealer replaced fuel pump and now it works fine. The day of incident I was able to smell gas around engine bay before incident. I was able to smell strong gas smell after incident after I filled more gas in the vehicle most likely from engine bay fresh air intake. My assumption is this is due to bad fuel/air ratio and the result was unburned fuel. The week before the incident engine felt it kicked in roughly on its start up (my car is a hybrid). I had a fuel pump recall performed 4 months before but the fuel pump failed based on codes p319300 p008700 p107a2a . dealer replaced fuel pump (2nd time) and car works well and much smoother than before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447931January 18, 2022
AIR BAGS, ELECTRICAL SYSTEM
I bought my vehicle new in August 2019, it currently has approximately 30,500 miles. A few months ago I noticed a water stain by the roof, right on the A pillar on the passenger side. I took it to Toyota and they determined it was from the sunroof, according to them one of the drains was clogged with leaves and dirt (prior to this I had NEVER opened/used the sunroof, not sure if leaves are able to get in there without ever opening the roof). They cleaned the water stain and sent me on my way, without checking for water damage. After doing some research online found out this was happening to quite a few frustrated people and seemed to happen in the 2019-2021 RAV4 vehicles, most people were told it was the sunroof but further research revealed the possibility that it was the roof rail that contained bad seals. The water is now pooling on both A pillars right where the airbags are housed. I feel there is a good possibility those airbags will not deploy properly in case of an accident. In addition, multiple customers have complaint of this issues causing electrical problems as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447283January 13, 2022
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Toyota RAV4. The contact stated that there was an unknown blinking red light on the instrument cluster. The contact received notification of NHTSA campaign number: 20V682000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Parts distribution disconnect. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447103January 11, 2022
VISIBILITY/WIPER
The Panoramic Sunroof spontaneously exploded while driving on the freeway. There was no impact point and the glass is bowed outward. When it exploded it was a very load pop and pressure feeling that made everyone's ears ring. About 2 seconds later small glass particles and glass dust fell down on the driver and passenger. This was reported to insurance company and taken to independent service center for estimate and repair. There were no warning lights or prior issues. The sun roof was in perfect working order and the vehicle has less than 25,000 miles on it. Driving context - 10:30 PM, light rain, outside temp was 38degrees, inside car temp set at 72 with heater on, sunshade was back, radio off, very little traffic on freeway with no road disturbances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446955January 10, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Toyota RAV4. The contact stated while driving approximately 50 MPH, the vehicle inadvertently stalled. The contact stated that an error electrical system warning message was displayed. The contact pulled over and had the vehicle towed to a local dealer where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446820January 9, 2022
AIR BAGS, STRUCTURE:BODY, AIR BAGS:SIDE/WINDOW:CURTAIN
The roof rack rails have begun leaking due to failed weather sealants around them. Water is seeping through when it rains, getting water on the airbags, headliner, and moves along the top frame. I’m scared the electrical components will become damaged. Issue began happening right around 45,000 miles when I noticed. I have only owned vehicle for 2.5 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445153December 27, 2021
SEAT BELTS
The seat belt for the driver's seat often wedges itself between one or another of the levers of the seat-adjustment mechanisms and the side of driver's seat. I am concerned that this may cause the belt to operate less than optimally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444907December 24, 2021
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444623December 21, 2021
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11443034December 8, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2019 Toyota Rav4. The contact stated while attempting to park the vehicle, depressing on the brake pedal but the vehicle began to accelerate independently causing the vehicle to crash into a tree trunk. The contact stated no warning light was illuminated. No air bags deployed. The contact stated she had chest and neck pains due to hitting the steering wheel and did go to urgent care but did not seek medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11443111December 8, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it’s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441956November 29, 2021
UNKNOWN OR OTHER
My sunroof exploded for absolutely no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442037November 29, 2021
AIR BAGS, STRUCTURE:BODY
My roof rack rail assembly is leaking water down my A and C pillars, and into the inside of my vehicle. When it leaks into my car it also leaks down into my side curtain airbags to the point if I were to get into an accident where the side curtain airbags needed to deploy because of my windshield, they would not which could cause me to lose my life. I have asked my dealership about it and they told me they had numerous roof racks replaced because of the leaking but because my vehicle is no longer under warranty, I have to pay to have the roof racks replaced. I have tried to reseal my roof racks but did not work. The Toyota dealership told me that if resealing didn't work, the only other option was to replace. I cannot drive in the rain, even when it is just sprinkling or wash my car because any sort of water will leak into my vehicle. Toyota will not send a recall out for this issue but is known to be a safety issue with the Toyota dealership and numerous people that own a 2019-2021 Toyota Rav4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440117November 11, 2021
VISIBILITY/WIPER
The sunroof/moonroof in my 2019 Toyota RAV4 spontaneously exploded while parked overnight in my driveway. There was not any damage on or around that area of my car, nothing above my car. The following morning when I pulled out of my driveway, I noticed a strange sound , retracted my visor and noticed the roof glass was completely shattered in a volcanic like shape. Pieces began to fall as I began to pull back into the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439906November 9, 2021
STRUCTURE:BODY
Was driving on the freeway and heard a loud pop noise. upon pulling over, i noticed a hole in my in my sunroof (punctured from the inside out)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438051October 25, 2021
UNKNOWN OR OTHER
I noticed water pooling on the driver side floor after it rained. I determined water was leaking in the drivers side window and streaming down to the floor and wetting the electrical components. An online search found others with a similar problem. It appears to stem from inadequate gaskets on the roof rails. All of my windows have water seeping in during rain. My concern is the electrical components getting wet. I found one example of corrosion that someone posted online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437983October 24, 2021
UNKNOWN OR OTHER
Standing water on plastic mat/ passenger-side footwell. Lifted matt up and carpet soaked. Visually and sopping wet to the touch. While driving noise continually of sloshing…. Sounds like water rolling back and forth under passenger seat. Heard Most when slowing or speeding up. Called toyota service departments and currently closed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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