Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10575232March 27, 2014
ENGINE
EXCESSIVE OIL CONSUMPTION DUE TO BAD PISTON RINGS INSTALLED AT TIME OF MANUFACTURE. TOYOTA BELIEVES 1 QUART PER 1,000 MILES IS ACCEPTABLE AND WILL NOT COVER REPAIR UNLESS USE IS OVER THAT LIMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574275March 23, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
IN THE FALL OF 2011, THE VSC AND 4WD LIGHTS CAME ON IN MY 2007 RAV4. AT THE SAME TIME MY CRUISE CONTROL AND 4WD STOPPED WORKING. I TOOK MY CAR TO TETON TOYOTA IN IDAHO FALLS, ID AND WAS TOLD THAT THE CHARCOAL CANISTER WAS CRACKED AND NEEDED TO BE REPLACED AT A COST OF $1775.00. I COULD NOT AFFORD TO FIX THE CAR AND EVENTUALLY I PURCHASED A USED CHARCOAL CANISTER AND HAD IT INSTALLED BY AN INDEPENDENT MECHANIC. THEN IN FEB. 2012, THE LIGHTS CAME ON AGAIN SO I TOOK MY CAR TO STONES TOYOTA IN REXBURG, ID. THE MECHANIC THERE CONFIRMED THAT THE CHARCOAL CANISTER WAS CRACKED AGAIN. I TOLD HIM THAT I HAD REPLACED IT WITH A USED PART AND HE STATED THAT TOYOTA HAD REDESIGNED THE PART SO THAT IT WOULDN'T CRACK, SO IF I WANTED TO FIX THE PROBLEM FOR GOOD, I'D HAVE TO PURCHASE THE NEW PART. I HAVE NOT YET REPLACED THE UNIT AT THIS TIME. IF TOYOTA KNEW THAT THE ORIGINAL PART WAS DEFECTIVE AND HAVE NOW REDESIGNED IT, WHY ARE THEY CHARGING THEIR CUSTOMERS OVER $1500 TO REPLACE IT? BESIDES NOT HAVING ANY 4WD IN RURAL IDAHO IN THE WINTER, THE EMISSIONS SYSTEM IS NO LONGER WORKING DUE TO THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573874March 20, 2014
ELECTRICAL SYSTEM, AIR BAGS
TOOK VEHICLE IN FOR DIAGNOSTICS AS SEVERAL LIGHTS WERE ON. WAS CALLED BY SERVICE ADVISOR THAT THE D SQUIB CIRCUIT/SPIRAL CABLE IS FAULTY AND THEREFORE THE AIR BAG SYSTEM IS NOT OPERATIONAL. THIS IS A HUGE SAFETY ISSUE AS I WAS UNAWARE OF MY AIRBAGS NOT FUNCTIONING. THANK GOD, WE DID NOT GET INTO AN ACCIDENT! THE TOYOTA DEALER WHOM WE PURCHASED OUR 2007 RAV 4 FROM BRAND NEW OF COURSE WANTS TO REPAIR IT FOR APPROX. $500.00. THAT IS INSANE AS THIS ISSUE SHOULD NEVER OCCUR. AFTER READING MANY POSTINGS ON THE INTERNET, OBVIOUSLY THIS IS A KNOWN ISSUE AND CLEARLY THERE SHOULD BE A RECALL TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573520March 19, 2014
STEERING
THE STEERING MECHANISM MAKES A CLUNK WHEN TURNED. THE DEALER SAYS THE INTERMEDIATE STEERING SHAFT NEEDS REPLACED. THERE ARE NUMEROUS ACCOUNTS OF THIS SAME DEFECT ON THE INTERNET. TOYOTA ISSUED A BULLETIN IN 2008 TELLING DEALERS TO REPLACE THE SHAFT ON CARS STILL ON WARRANTY BUT WILL NOT REPLACE OURS BECAUSE IT IS MORE THAN 3 YEARS OLD. A MECHANICAL FAILURE AT SUCH LOW MILEAGE SUCH AS THIS SHOULD BE REPAIRED BY THE COMPANY AT THEIR COST SINCE IT IS NOT CAUSE BY USE BUT BY POOR ENGINEERING OR ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568869March 12, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, WHEELS
2007 TOYOTA RAV4 REAR SPEED SENSORS CAN ABRUPTLY FAIL DURING POOR CLIMATE, CAUSING FAILURE TO THE VEHICLE STABILITY CONTROL, ABS, AND TRACTION CONTROL SYSTEMS. TOYOTA HAS REFUSED TO ACKNOWLEDGE THAT FAILURE OF THIS PART IS COMMON, WHICH IS ESPECIALLY DANGEROUS WHEN DRIVING CONDITIONS ARE POOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568215March 10, 2014
STEERING
THE INTERMEDIATE SHAFT ON THE VEHICLE IS NOT WORKING PROPERLY. IN SOME STATES THE TOYOTA HAS CHANGED THEM FOR NO COST AFTER THE WARRANTY HAS EXPIRED, BUT KNOW THE DO NOT. THERE HAVE BEEN NUMEROUS AMOUNT OF CLAIMS IN REGARD TO THIS ISSUE ON THIS MODEL, BUT CONTINUES TO BE IGNORED. ON FRIDAY 03/08/2014 I TOOK MY VEHICLE TO HAVE IT CHECKED BECAUSE OF THIS, AND WHAT THEY TOLD ME WAS THAT IT WAS MY STRUTS. WELL AFTER GETTING THEM CHANGED IT TURNS OUT IT WAS THE INTERMEDIATE SHAFT AND THEY WANT TO CHARGE ME AN ADDITIONAL 502.00 FOR THIS. THIS IS AN ON GOING ISSUE WITH NUMEROUS CLAIMS ABOUT THE INTERMEDIATE SHAFT AND TOYOTA IS NOT REALIZING THE SAFETY ISSUE IN WHICH IT PLACES IT CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567357March 4, 2014
STEERING, SUSPENSION
REFERENCE TOYOTA RECALL: TIS DESIGNATION C2J FOUND AT: HTTPS://TECHINFO.TOYOTA.COM/TECHINFOPORTAL/STATICCONTENT/EN/TECHINFO/HTML/PRELOGIN/DOCS/CP/C2JTOFAQ.PDF REFERENCE QUESTION Q1A AND ANSWER A1A: "....ALIGNMENT WILL BE SET AND THE ARMS WILL BE SEALED WITH EPOXY." REFERENCE QUESTION QUA AND ANSWER A1C: "IF THE REAR WHEEL ALIGNMENT SHIFTS OUT OF SPECIFICATION, REAR SUSPENSION ARMS OR OTHER COMPONENTS MAY NEED TO BE REPLACED." REFERENCE MY PHONE CONVERSATION WITH TOYOTA @ 888-270-9371 ON 11 FEBRUARY 2014 @ 0800 AND THEIR ASSIGNED CASE # 1402110228: MY QUESTION TO TOYOTA TO THE ANSWER A1C ABOVE: WHO PAYS FOR THE REQUIRED REPLACEMENT OF SUSPENSION ARMS OR OTHER COMPONENTS? THEIR ANSWER WAS: THE OWNER. MY COMPLAINT DEALS WITH FAIRNESS. DUE TO A TOYOTA DESIGN DEFECT, REAR CONTROL ARMS MUST BE ENCASED IN EPOXY THUS RENDERING REAR WHEEL ALIGNMENTS IMPOSSIBLE. IF AN OWNER HITS A POTHOLE, AND REAR WHEEL(S) ARE KNOCKED OUT OF ALIGNMENT, THE CONTROL ARM AND/OR ASSOCIATES COMPONENTS MIGHT NEED TO BE REPLACE - AT CONSIDERABLE EXPENSE TO THE OWNER. THIS COULD GENERATE LARGE PROFITS TO TOYOTA DUE TO A REMEDY FOR ONE OF THEIR DESIGN DEFECTS. WITHOUT THE (EPOXY ENCAPSULATION), A MERE REAR WHEEL ALIGNMENT MIGHT RECTIFY THE MISALIGNMENT. A POSSIBLE $50 VERSUS $500 REPAIR. ADDITIONALLY, IF THE CONTROL ARMS MUST BE REPLACED TO ALIGN THE BACK WHEEL(S), TOYOTA IS THE ONLY ENTITY THAT HAS THE KNOW HOW AND PARTS TO RE-ENCAPSULATE THE NEW CONTROL ARM(S): MORE PROFITS FOR TOYOTA. OWNERS NEED TO BE MADE AWARE OF THE CONSEQUENCES THIS REMEDY WILL HAVE ON THEIR VEHICLE SO THEY CAN DECIDE IF THEY WANT A VEHICLE IN WHICH THE REAR WHEELS CANNOT BE ALIGNED WITHOUT CONSIDERABLE EXPENSE. MY QUESTION TO NHSTA: WHY SHOULD THE OWNER PAY FOR REPAIRS TO ONE OF THEIR REMEDIES? IS THIS FAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567006March 4, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION). THE VEHICLE WAS NOT BEEN REPAIRED BECAUSE THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566731March 3, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, SERVICE BRAKES
I WAS STOPPED AT A STOP SIGN HERE IN TOWN. ALL OF A SUDDEN, WITHOUT WARNING, THE VEHICLE STARTED TO EXPERIENCE A HIGH DEGREE OF ACCELERATION. MY FOOT WAS FIRMLY PLANTED ON THE BRAKE PEDAL ONLY. I COULD NOT STOP THE VEHICLE TILL I PUT IT IN NEUTRAL. THE ENGINE THEN STARTED TO REV ITSELF UP UNCONTROLLABLY, UNTIL I TURNED IT OFF WITH THE IGNITION KEY. I WAS A GOOD 15 FEET INTO ONCOMING TRAFFIC WHEN I HAD STOPPED. I THEN STARTED IT UP AGAIN AND DROVE HOME WITHOUT INCIDENT. THIS WAS A TOTAL FAILURE OF THE CARS EXPECTATION TO REMAIN STATIONARY WHILE THE BRAKE IS APPLIED AND THE VEHICLE WAS NOT MOVING PRIOR TO THE ACCELERATION SURGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567246February 27, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER
AFTER THE CHECK ENGINE, VEHICLE STABILITY CONTROL & 4WD WARNING LIGHTS DISPLAYED ON MY 2007 TOYOTA RAV4 WITH 89,400 MILES, I WENT TO MY LOCAL TOYOTA DEALER FOR A DIAGNOSIS OF THE PROBLEM. UPON INSPECTION AND TESTING, THEIR SERVICE ADVISOR STATED, "THE EMISSIONS SYSTEM HAS MALFUNCTIONED SINCE WATER HAS LEAKED INTO THE EMISSION SYSTEM & ITS CHARCOAL CANISTER". THE SOURCE OF THE WATER OCCURRED SINCE THE FUEL FILLER TUBE HOUSING NO LONGER WAS PROPERLY ATTACHED/SECURED TO THE VEHICLE. THIS ALLOWED RWATER COMING DOWN THE SIDE OF THE VEHICLE TO ENTER THROUGH THE FUEL FILLER DOOR BY THE FUEL CAP INTO THE CHARCOAL CANISTER. TO REMEDY THE PROBLEM, THE FUEL FILLER ASSEMBLY ALONG WITH GASKETS, SOME ELECTRONIC AND THE CHARCOAL CANISTER REQUIRED REPLACEMENT FOR THE EMISSION SYSTEM TO PROPERLY FUNCTION AND TO BE IN COMPLIANCE WITH EPA STANDARDS. THE TOTAL COST OF THE REPAIR $1,400 WHICH TOYOTA WOULD NOT COVER SINCE IT WAS NOT UNDER RECALL, NOR WOULD THEY CONSIDER PAYING UNDER MY EXTENDED 6 YR 100,000 MILE WARRANTY SINCE THAT EXPIRED JULY 5, 2013. I FIND IT INCREDIBLE THAT TOYOTA WOULD NOT PAY FOR THESE REPAIRS SINCE THEY INVOLVE EMISSIONS AS WELL AS A SAFETY ISSUES. BASED ON MY REVIEW OF VARIOUS BLOGS COVERING RAV4'S, THIS IS A COMMON PROBLEM AND TOYOTA ADMITS NO FAULT. AS WITH ALL ISSUES WITH TOYOTA THEY DENY THEY HAVE DESIGN/SAFETY ISSUES WITH ANY OF THEIR VEHICLES - SUDDEN ACCELERATION, STEERING SUSPENSION & BRAKING. IT TOOK ME REPEATED SERVICE VISITS TO GET THEM TO REPLACE THE FRONT STEERING RACK UNDER MY EXTENDED WARRANTY. I FEEL MY FUEL FILLER ASSEMBLY AND CHARCOAL CANISTER REPAIR IS A SAFETY ISSUE SINCE GASOLINE COULD EASILY LEAK OUT DOWN THE TUBE ON GASOLINE OVERFILL AND CAUSE A FIRE IF IT REACHED THE EXHAUST SYSTEM. 20 YRS AGO I HAD A SIMILAR ISSUE WITH A HONDA WHICH WAS REPAIRED UNDER A RECALL AT NO CHARGE. YOUR ASSISTANCE IS GREATLY APPRECIATED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565549February 24, 2014
SUSPENSION
I RECEIVED THIS NOTICE FOR SAFETY RECALL IN NOV 2013 FOR REPAIR OF THE REAR LOWER SUSPENSION ARM. AT THAT TIME I WAS TOLD PARTS WERE NOT AVAILABLE AND CALL BACK . I CALLED IN DEC 2013 SAME RESPONSE; JAN 2014 SAME RESPONSE FEB 2014 SAME RESPONSE AND WAS NOW TOLD TO CALL BACK IN MARCH. I AM WORRIED THAT THIS WILL BE A POTENTIAL HAZARD AND THEY ARE STILL NOT REPAIRING IT. WHAT CAN BE DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565332February 21, 2014
SUSPENSION
ABOUT 4-5 MONTHS AGO I RECEIVED A LETTER FROM TOYOTA REGARDING PROBLEM WITH THE REAR LOWER SUSPENSION ARM NO. 1. THE PROBLEM COULD "RESULT IN THE LOSS OF VEHICLE CONTROL AND A CRASH." *TR EACH TIME I CHECK WITH THEM THEY SAY THEY ARE NOT READY TO REMEDY THE PROBLEM AND JUST CONTINUE TO DRIVE THE VEHICLE I BELIEVE THAT IT IS VERY NEGLIGENT OF THEM TO SUGGEST THAT I CONTINUE TO DRIVE A VEHICLE THAT ACCORDING TO THEM COULD "RESULT IN THE LOSS OF VEHICLE CONTROL AND A CRASH." DOES THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAVE ANY POWER TO REQUIRE TOYOTA TO FIX THE PROBLEM AT ONCE OR FIND ANOTHER REMEDY FOR ME DRIVING AN UNSAFE CAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565214February 20, 2014
SUSPENSION, STEERING
RECEIVED A RECALL NOTICE FOR TIE ROD/SUSPENSION BACK IN SEPTEMBER 2013. TODAY I CALLED LOCAL TOYOTA DEALER AND ASKED ABOUT THE FIX. THEY TOLD ME THAT THERE WAS NO FIX YET AVAILABLE....OBVIOUSLY VERY DISAPPOINTED AND WORRIED ABOUT HOW LONG I HAVE BEEN DRIVING WITH POTENTIALLY DANGEROUS PART/DEFECT THAT COULD CAUSE LOSS OF CONTROL AND WRECK. I THINK NHTSA SHOULD FORCE THE ISSUE WITH TOYOTA NOW IT HAS BEEN TOO LONG!. LOCAL DEALER ADVISED ME WHAT SOUND, LOUD RATTLING IN BACK OF VEHICLE TO LISTEN FOR....REALLY UNBELIEVABLE THE DELAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564948February 19, 2014
VISIBILITY/WIPER
DRIVERS SIDE WINDOW VISOR LOOSE AND DOES NOT STAY IN POSITION. FALLS DOWN INTO DRIVERS VIEW OBSTRUCTING VISION AND DISTRACTING DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564424February 14, 2014
CHILD SEAT:TETHER: STRAP/WEBBING, CHILD SEAT
MY CHILD'S CARSEAT WAS PURCHASED IN 2012. THE SEAT BELT PIECES DO NOT STAY TIGHTENED. THEY ARE TIGHTENED EVERY TIME OUR DAUGHTER IS PUT IN AND ARE LOOSE BY THE TIME WE TAKE HER OUT AFTER EACH TRIP. THIS HAPPENS WITHOUT FAIL EVERY TIME AND HAS HAPPENED FROM THE FIRST TIME WE USED IT. (RELATED VEHICLE INFORMATION: MODEL YEAR=JULY 2012, MAKE=SNUGRIDE, MODEL=1809558) (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=TOYOTA, MODEL=RAV 4). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564232February 13, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS SECURED IN PARK AND THE EMERGENCY BRAKE WAS APPLIED HOWEVER, THE VEHICLE ROLLED AWAY AFTER THE CONTACT HAD EXITED. THE CONTACT'S FOOT BECAME TRAPPED UNDER THE WHEEL AND CAUSED INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10563213February 6, 2014
STEERING
DROVE A SHORT DISTANCE AND PARKED CAR. STARTED CAR 10 MINUTES LATER AND HAD NO POWER STEERING. PS WARNING LIGHT ON DASH WAS NOW ON. WITH A GREAT DEAL OF EFFORT, THE CAR COULD BE DRIVEN ABOUT A MILE BACK HOME. WHEN READING THRU THE OWNERS MANUAL, IT BECAME EVIDENT THERE WERE DIFFERENT POSSIBLE FAILURE CONDITIONS, EACH REPRESENTED BY DIFFERENT WARNING LIGHT STATES. A FLASHING LIGHT THAT WENT OFF AFTER A FEW SECONDS, A FLASHING LIGHT THAT STAYED ON, A FLASHING LIGHT THAT STAYS ON IN CONJUNCTION WITH ALL DASH WARNING LIGHTS BEING ON AT THE SAME TIME, AND LAST BUT NOT LEAST, THE STEADY LIGHT AND COMPLETE FAILURE OF ASSIST SYSTEM. I BELIEVE IT WAS SIMPLY THE LUCK OF THE DRAW THAT OUR FAILURE OCCURRED IN A PARKED CONDITION. I WAS RAISED ON A FARM DRIVING MONSTROUS OLD TRUCKS WITH NO POWER STEERING. THEY WERE TOUGH STEERING, BUT THIS SMALL SUV TOOK AN EXTREME AMOUNT OF EFFORT TO TURN. FAILURE IN TRAFFIC OR HAZARDOUS CONDITIONS COULD BE CATASTROPHIC. I DO NOT BELIEVE MY 82 YEAR OLD MOTHER COULD SAFELY CONTROL THE CAR, IF THE FAILURE UNEXPECTEDLY OCCURRED IN MANY OF THE DRIVING CONDITIONS SHE EXPERIENCES IN HER DAILY DRIVING. LANE CHANGES, MERGING TRAFFIC, 90 DEGREE TURNS, PULLING OUT TO PASS, ICY ROADS, AND HYDROPLANE CONDITIONS COULD ALL QUICKLY BECOME LIFE THREATENING WITH THIS PARTICULAR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563217February 6, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT SINCE THE FAILURE WAS REPORTED IN AUGUST OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563065February 5, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, STEERING
2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE WATER PUMP FAILURE. *SMD THE #6 IGNITION COIL WAS REPLACED, AS IT WAS SHORTING OUT AND THE STEERING WHEEL MADE AN UNUSUAL NOISE, WHEN IT WAS TURNED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563070February 5, 2014
SUSPENSION
2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION RATTLE. *SMD THE CONSUMER STATED SHE RECEIVED A LETTER OVER 2 MONTHS AGO, AND SHE IS STILL WAITING FOR THE OFFICIAL RECALL LETTER, SO SHE CAN GET THE VEHICLE FIXED.. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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