Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10734194August 2, 2014
AIR BAGS, UNKNOWN OR OTHER
AIR BAG ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617696July 30, 2014
ENGINE
THE EXTERNAL OIL PRESSURE LINE TO THE REAR CYLINDER HEAD BUSTED WHILE DRIVING ON THE INTERSTATE. THIS CAUSED THE ENGINE TO COMPLETELY DUMP ALL 6 QUARTS OF MOTOR OIL ONTO THE HIGHWAY. FORTUNATE FOR ME I WAS ONLY 0.8 MILES FROM AN EXIT WITH A SAFE PARKING LOT. I DO NOT KNOW IF THE OIL FROM MY VEHICLE CAUSED ANY WRECKS ON THE INTERSTATE, HOWEVER THE POTENTIAL FOR A MOTORCYCLE WRECK OR ANY VEHICLE THAT HAD TO MAKE A SUDDEN SLOW DOWN OR QUICK MANEUVER WOULD BE AT A HIGH RISK OF AN ACCIDENT. NOT ONLY DID THIS PUT MY ENGINE AT RISK FOR CATASTROPHIC FAILURE, BUT IT COULD HAVE BEEN COMPLETELY AVOIDED. TOYOTA IS NOT ONLY AWARE OF THIS PROBLEM BUT HAVE PROCEDURES IN PLACE TO FIX THE HOSE WHEN IT RUPTURES. ITS NOT A MATTER OF IF THE HOSE WILL RUPTURE, BUT WHEN WILL THE OIL HOSE RUPTURE. IF I HAD BEEN INFORMED OF THE NEED TO REPLACE THE HOSE I WOULD HAVE GLADLY HAVE HAD THE HOSE REPLACED. THE LEAST TOYOTA SHOULD DO IS SEND EVERY OWNER OF THIS TYPE OF ENGINE WITH THIS TYPED OF HOSE A LETTER EXPLAINING WHAT COULD POSSIBLY HAPPEN AND WHAT THEY NEED TO DO TO PREVENT THIS VERY PREVENTABLE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617158July 29, 2014
STEERING
THE ELECTRIC POWER STEERING WOULD NOT WORK. IT HAS HAPPENED TWICE. THE LAST TIME WAS JULY 28, 2014. WE SHUT THE CAR OFF, AND RESTART IT, AND THEN IT WORKS OK. WE ARE AFRAID THAT IT MIGHT HAPPEN WHILE WE ARE DRIVING IT AND WE WILL HAVE AN ACCIDENT. FROM ONLINE I HAVE LEARNED THERE HAVE BEEN A LOT OF OCCURRENCES OF THIS. I'M SURPRISED THERE HASN'T BEEN A RECALL, I THINK IT IS A REAL SAFETY CONCERN! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616736July 28, 2014
WHEELS, SUSPENSION
RIGHT REAR LOWER SUSPENSION ARM SNAPPED CAUSING THE RIGHT REAR TIRE TO TURN TO THE SIDE, CAUSING US TO LOSE CONTROL OF THE VEHICLE. I WAS ABLE TO GAIN CONTROL AND STOP THE CAR DUE TO THE LOW RATE OF SPEED. WE HAD A RECALL FOR THIS PROBLEM. TOYOTA INSTALLED A TEMPORARY FIX, HOWEVER WHEN WE RECEIVED AN UPDATED RECALL, WE CONTINUALLY CALLED TO HAVE THE PERMANENT FIX ONLY TO BE TOLD THAT THE PART WAS NOT AVAILABLE WE ASKED THEM TO CALL US WHEN THE PART ARRIVED AND THEY WOULD NOT AGREE TO THIS. WE HAVE CALLED THEM CONTINUOUSLY BUT THEY NEVER HAD THE PART. CALLED TOYOTA TODAY AND THEY CANNOT HELP ME TODAY. THEY WILL NOT APPROVE TOWING, RENTAL CAR, OR REPAIR AS OF THIS DATE. I CANNOT GET TO WORK, I AM HANDICAPPED AND I DO NOT HAVE ACCESS TO PUBLIC TRANSPORTATION. THE POLICE DID COME TO THE SCENE OF THIS INCIDENT WE HAVE PHOTOS AND THE BROKEN PART IN OUR POSSESSION. TOYOTA OPENED A CASE #[XXX]. THEY SAID THEY ARE NOT SURE THEY CAN HELP US. WE NEED IMMEDIATE HELP WITH THIS. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616751July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER STEERING WITH THE ENGINE AND VSC LIGHT ILLUMINATED ON INSTRUMENT PANEL. THE VEHICLE REGAINED POWER STEERING ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616979July 28, 2014
ENGINE
THIRD SUCH INCIDENT -- TWO PREVIOUS IN LATE 2009 -- BACKING UP SLOWLY IN PARKING LOT, ENGINE SUDDENLY STARTED TO RACE. I THREW THE GEAR SHIFT INTO NEUTRAL, STEPPING ON BRAKE AT THE SAME TIME. ENGINE CONTINUED TO RACE FOR SEVERAL SECONDS (SEEMED LIKE AN ETERNITY); RACING FINALLY STOPPED WHEN I RELEASED BRAKE AND TAPPED THE BRAKE PEDAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616395July 25, 2014
STEERING
WHEN TURNING THE STEERING WHEEL YOU CAN HEAR A CLUNK OR A THUD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616050July 24, 2014
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE AND STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS DEFECTIVE AND HAD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 10/7/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 3/11/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615502July 22, 2014
ENGINE
SINCE I PURCHASED THE RAV4 I NOTICE THE ENGINE OIL WAS BURNING OUT VERY QUICKLY CAUSING ME TO RUN THE CAR ON ALMOST NO OIL. WARNING LIGHTS ONLY CAME ON WHEN THERE WAS NO MORE OIL IN CAR. I'M PUTTING IN 1 TO 3 QUARTS OF OIL EVERY TWO TO THREE MONTHS. I HAVE TO CHECK OIL EVERY WEEK. TOOK CAR TO DEALERSHIP TOLD ME I HAD A OIL LEAK BUT SINCE I DID NOT SEE ANY OIL LEAKING AT ALL I GOT A SECOND OPINION AND FOUND OUT ABOUT THE STUCK OIL RINGS THAT CAUSE CATALYTIC CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610529July 14, 2014
ENGINE
VEHICLE IDLING AND BEGINNING TO OVERHEAT DUE TO BAD WATER PUMP AT 47,500 MILES. TOYOTA SAYS THIS IS NOT A WARRANTY ISSUE. IF VEHICLE OVERHEATED, COULD CAUSE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610060July 12, 2014
SERVICE BRAKES
THE BRAKE MAKES HISSING NOISES AND THE DRIVER IS REQUIRED TO PRESS IT DOWN VERY HARD FOR IT TO WORK, THEREFORE THE CAR HAS TO GO INTO PARK MODE AT THE STOP LIGHT IN ORDER FOR THE VEHICLE TO REMAIN AT A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608564July 7, 2014
STEERING
AS DAUGHTER WAS ENTERING FREEWAY STEERING FAILED, REAR-ENDED BY 18 WHEELER. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10608475July 6, 2014
STEERING
NOTICED KNOCKING/CLUNKING NOISE FROM STEERING AT LOW SPEED AS DESCRIBED IN T-SB-0318-08 STEERING INTERMEDIATE SHAFT NOISE' DATED OCTOBER 20, 2008. TOOK THE CAR TO A TOYOTA DEALER TO REPLACE THE STEERING INTERMEDIATE SHAFTS AS DETAILED BY THE T-SB. UPON FURTHER INSPECTION THE TECHNICIAN REPORTED THAT BOTH THE INTERMEDIATE SHAFT AND THE STEERING RACK HAVE PLAY IN THEM AND RECOMMENDED THAT THEY BOTH BE REPLACED. THE SERVICE ADVISOR STATED THAT THIS WILL BECOME A SAFETY ISSUE IF NOT REPAIRED AND CAN LEAD TO LOSS OF STEERING. THE ESTIMATE FOR THE REPAIR WAS $2700 SINCE THE EXTENDED WARRANTY HAS EXPIRED TWO MONTH PRIOR TO TAKING THE VEHICLE IN. GIVEN THAT THERE IS A SAFETY CONCERN, I OPTED TO HAVE THE RECOMMENDED SERVICE DONE AND PAID $2731.77 FOR THE REPAIR. A QUICK INTERNET SEARCH SHOWS THAT THIS IS A COMMON ISSUE WITH THE TOYOTA RAV FOR MODEL YEARS 2006 - 2008. GIVEN THAT THIS IS A SAFETY ISSUE AND THAT SOME DRIVERS MIGHT NOT ASSOCIATE THE NOISE WITH A SERIOUS ISSUE, TOYOTA MOTORS SHOULD: 1.INSTATE A RECALL TO INSPECT ALL PARTS RELATED TO THE STEERING MECHANISM IN EFFECTED MODELS. 2.REPLACE ALL EFFECTED PARTS AT NO COST TO THE OWNER 3.REIMBURSE DILIGENT OWNERS WHO NOTICED THE ISSUE, REPORTED IT TO THE DEALERS AND PAID TO HAVE THE REPAIR DONE. BEST REGARDS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608022July 3, 2014
ENGINE
THE OIL LIGHT BLINKED ON. I WAS DOWN BELOW A QUART ON MY 2007 RAV4. THIS IS THE SECOND TIME THIS HAPPENED TO ME. THE FIRST TIME THE CAR WAS ONLY 5 YEARS OLD. TOYOTA PERFORMS ITS ENGINE CONSUMPTION TEST AND SAYS THE VEHICLE IS OPERATING WITHIN TOYOTA SPECIFICATIONS YET THIS IS THE SECOND TIME THIS HAS HAPPENED. I WILL NEVER BUY ANOTHER TOYOTA VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608042July 3, 2014
AIR BAGS
AIR BAG FAULT INDICATOR LIGHT CAME ON AND IS ILLUMINATED WHENEVER THE IGNITION IS ON. VEHICLE WAS TAKEN TO DEALER PER OWNERS MANUAL AND DEALER INFORMED US THERE IS A TOYOTA RECALL ABOUT TO BE ISSUED BUT NO PARTS ARE AVAILABLE FOR A REPAIR. WE RECEIVED A NOTICE FROM TOYOTA THAT THE RECALL NOTICE IS IN PROCESS BUT PARTS AND REPAIR LEAD TIME IS UNKNOWN. CALLS TO THE LOCAL DEALER AND TO TOYOTA REGIONAL OFFICE HAD EACH TELLING ME TO CALL THE OTHER DUE TO A LACK LEAD TIME INFORMATION FOR THE REPAIR PARTS AVAILABILITY. WE ARE STILL WAITING AND PROBABLY OPERATING AN UNSAFE VEHICLE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606276June 26, 2014
STEERING
CLUNKING SOUND IN STEERING AT LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596932June 8, 2014
AIR BAGS, STEERING, SUSPENSION
ON AUGUST 29, 2011, 19 YEAR-OLD SUBJECT WAS TRAVELING STRAIGHT ACROSS AN INTERSECTION WHEN SUBJECT WAS STRUCK ON DRIVER SIDE BY A 2010 HYUNDAI ELANTRA. SUBJECT WAS STRUCK BY A MOTORIST THAT ACCORDING TO POLICE OFFICER REPORT, RAN A RED LIGHT. SUBJECT WAS PROCEEDING STRAIGHT WITH GREEN LIGHT WHILE DRIVING A WHITE 2007 TOYOTA RAV4 WITH APPROXIMATELY 104,299 MILES. SUBJECT PURCHASED RAV4 VEHICLE FROM TOYOTA IN APRIL OF 2011. SUBJECT PURCHASED 2007 RAV4 ON ACCOUNT OF THE AIRBAG SAFETY FEATURES (HEAD, SIDE, FRONT, PASSENGER SIDE AIRBAGS) TO PROTECT SUBJECT FROM INJURY. ON AUGUST 29, 2011, SUBJECT 2007 RAV4 SUSTAINED DAMAGE FROM ROCKER PANEL TO ROOF AND FROM FRONT LEFT BUMPER TO DOORS. STRUCTURAL, SUSPENSION, WHEEL, AND STEERING COMPONENTS WERE ALSO DAMAGED AS PER THE APPRAISER'S DAMAGE ESTIMATE FOLLOWING THE AUGUST 29, 2011 ACCIDENT. NO AIRBAGS DEPLOYED. A LETTER WAS SENT TO TOYOTA. CALLS WERE MADE TO TOYOTA TO ASSESS THE DAMAGE AND TOYOTA DENIED CLAIMS OF ANY WRONGDOING OR DEFECT. SUBJECT WAS INJURED IN ACCIDENT. TOYOTA DECLINED TO INSPECT VEHICLE. RECENT NOTICES OF RECALLS RECEIVED ALONG WITH TOYOTA SENDING EMAILS TO SUBJECT TO TRY TO PURCHASE SUBJECT RAV4 LENDS CREDIBILITY TO SUBJECT ASSERTION THAT AIRBAGS SHOULD HAVE DEPLOYED AND PROTECTED SUBJECT FROM INJURY DURING THE AUGUST 29, 2011 INCIDENT. THE AIRBAG FEATURES FAILED SUBJECT AND FAILED TO PROTECT SUBJECT FROM INJURY ON AUGUST 29, 2011. 2007 RAV4 WAS DECLARED A TOTAL LOSS BY GEICO AND LIBERTY MUTUAL. THIS ACCIDENT TOTALED A RAV4 AND NO AIRBAGS DEPLOYED. GIVEN INADEQUATE ATTENTION WAS GIVEN TO SUBJECT AND INVESTIGATION OF THIS MATTER BY TOYOTA, SUBJECT SEEKS INVESTIGATION AND REMEDY FOR INJURIES SUSTAINED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596399June 5, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, STRUCTURE
THE GAS PEDAL AND BRAKE CAN EASILY BE STEPPED ON AT THE SAME TIME WITH ONE FOOT. I HAVE DONE THIS ON SEVERAL OCCASIONS, IT'S JUST BEEN LUCK THAT HAS PREVENTED ME FROM CAUSING INJURY DAMAGE TO MYSELF OR OTHERS. IT DOES GIVE ME A GOOD SCARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595477June 2, 2014
SUSPENSION
I RECEIVED A LETTER LAST SUMMER/EARLY FALL REGARDING A RECALL OF MY 2007 TOYOTA RAV4 DUE TO A PROBLEM WITH THE REAR SUSPENSION ARM. I'VE BEEN IN CONTACT WITH MY LOCAL TOYOTA DEALER SINCE NOVEMBER 2013 AND HAVE BEEN TRYING TO SET UP AN APPOINTMENT. THEY CLAIM THEY ARE UNABLE TO GET THE PARTS FROM TOYOTA AND THEY KEEP PUTTING ME OFF. I BELIEVE THAT THE DEALER AND/OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME, THEREFORE I'M FILING A COMPLAINT. THE RECALL STATES THAT THE CONSEQUENCE OF THIS PROBLEM GOING UNCORRECTED COULD BE "FAILURE OF THE REAR TIE ROD COULD CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH". I DRIVE A LOT OF MILES IN THE FALL AND WINTER, TRANSPORTING MY 13 YEAR OLD SON AND FRIENDS TO SOCCER GAMES. I'D REALLY LIKE TO KNOW THAT I'M DRIVING A SAFE VEHICLE! I WANT THIS LOOKED AT ASAP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594915May 29, 2014
AIR BAGS, EXTERIOR LIGHTING
DRIVING DOWN COMMUNITY STREET. AIRBAG LIGHT CAME ON. HAS STAYED ON CONTINUOUSLY. CAR HAS NEVER BEEN IN ANY KIND OF ACCIDENT. TOYOTA SAYS MY VEHICLE IS NOT AFFECTED BY THEIR RECALL AND WILL NOT COVER ANY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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