Toyota RAV4 Complaints (2017)

321 consumer complaints on file.

#11676968July 29, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, upon taking the vehicle to the dealer for the recall repair, the dealer refused to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675883July 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the battery power was drained, and the check engine warning light illuminated. The vehicle was jump-started. The vehicle was taken to AutoZone, and the battery was replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to another dealer. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671178July 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The contact stated that while the vehicle was parked, the vehicle failed to start. The contact removed and replaced the battery terminal and the vehicle started. The contact took the vehicle to the local dealer for the recall repair. The local dealer refused to repair the vehicle; however, the contact was informed that there was a bulge on the side of the battery. The contact was informed to take the vehicle back to the dealer where the vehicle was purchased for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668915June 24, 2025
ELECTRICAL SYSTEM
The contact owned a 2017 Toyota RAV4. The contact stated that while the contact's granddaughter was driving, smoke was coming from under the hood. The contact's daughter drove the vehicle to a nearby fire station. The contact stated the entire front of the vehicle was on fire, and the fire was extinguished. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact stated that all service appointments were provided by the dealer. In addition, the previous service appointment was performed by the dealer in June 2024. The contact's granddaughter sustained anxiety issues due to the failure. The contact stated that it was a very frightening situation for the granddaughter. The contact received notification of NHTSA Campaign Number: 23V734000(Electrical system); however, the contact stated the recall notification was received the day after the failure occurred. The manufacturer was not made aware of the failure. The failure mileage was 102,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11666302June 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666396June 11, 2025
SEAT BELTS
Seat belt lap buckle won't lock into the housing unit. Obviously a safety issue. Toyota told me I'm responsible to pay for the repairs . I believe Toyota has a potential recall issues here. How many people have to die before anything is done. 2017 Rav 4. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659546May 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659619May 7, 2025
STEERING
The EPS system light came up creating a very dangerous driving situation, unable to turn the wheel. Car was taken to the dealer. Replaced computer assy.. Replaced negative terminal voltage sensor. Dealer stated that problem was taken care off. Problem persisted, brought car back three times. Keeps doing the same thing , warning light coming on , wheel no moving. First time it happened was on November 2024. At this time and date ( 5/6/2025) the car is located at the Toyota dealer in Hollywood Florida, being evaluated again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657134April 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655601April 19, 2025
SERVICE BRAKES
Hi, Im reporting a serious safety issue with my 2017 Toyota rav4 The emergencybrake failed to engage, which caused the car to roll down the hill , I took the car to Toyota dealership while it was under the warranty and back down they told me it was nothing wrong with it. It just needed to be adjusted but it never worked the way it should have I do have a family and friends. They do have the same car and all have Same issues with E brake not not engaging l like this to be documented,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655536April 18, 2025
ELECTRICAL SYSTEM
The vehicle as an active recall that can cause fire. I haven’t received any mail yet, I need to fix it so I can start driving it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654424April 14, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654479April 14, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact stated that while driving 20-25 MPH, the vehicle shuddered while the transmission was shifting into the next gear. There was no warning light illuminated. The contact stated that upon scanning the vehicle with an OBD II code reader, the contact retrieved diagnostic trouble codes indicating a starter failure. However, upon investigating the failure online, the contact related the failure to Toyota Warranty Bulletin Number: POL17-06. The contact stated that a preventative service was previously performed on the vehicle, however, the failure occurred. The dealer was contacted and informed the contact that the vehicle was not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653409April 8, 2025
SERVICE BRAKES
I have put 45,000 miles on the vehicle and have had complete brakes and rotors replaced 3 times. The caliper hangs up every time. As it gets closer to replacement time, I have experienced times when I did not think my car was going to stop. Brakes are spongy and I feel like pushing the pedal down is not enough to stop the car. I have experienced this three times, and thankfully it has stopped in time to avoid collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648995March 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649007March 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648789March 17, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647422March 10, 2025
ELECTRICAL SYSTEM
Toyota has had this open recall for well over a year and has not implemented a fix which is far outside the NHTSA guidelines for a quick remedy. Please use your authority to motivate Toyota to do the correct thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643616February 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure, causing the vehicle to stall while driving, and the back over prevention camera and collision warning features were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642427February 13, 2025
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the AWD system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the AWD from the emission control system. SAFETY FIRST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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