Toyota RAV4 Complaints (2021)

510 consumer complaints on file.

#11557504November 29, 2023
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Nov 05, at approximately 11:10pm, I was driving my RAV4 on Alafaya Trail, Orange County, Orlando. While approaching the traffic signal which had turned red, despite multiple attempts to engage the brakes, the vehicle continued moving, ultimately leading to the collision with the traffic turning left at the signal (coming from her right). The impact of the collision resulted in significant damage to the RAV4, and unfortunately, the airbags did not deploy as they should have. As a result, I hit my face on the steering wheel, and then hit the head on the left window when a second vehicle hit my RAV4 on the passenger side. The complete failure of airbag deployment has raised serious safety concerns for me. As of 28th November, I have been informed by our insurance company that the vehicle cannot be repaired and has been totaled. Our insurance company GEICO has been requested to hold on to the vehicle for necessary investigations.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11557334November 28, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556467November 22, 2023
VISIBILITY/WIPER
As I was driving, I heard a loud pop. I looked up and my sunroof was completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555858November 18, 2023
ELECTRICAL SYSTEM, ENGINE
Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553515November 3, 2023
ELECTRICAL SYSTEM
There’s a recall on my vehicle which Toyota has not remedied in a timely manner which may cause a potential fire. It is stated that the expected remedy to this recall would be replacing the dc-dc converter. I worry every day driving and charging this car about the potential fire risk and I’m having anxiety over this. This recall can put myself and others at risk. We are already in the fourth quarter of 2023 and yet nothing has been resolved. I am paying top dollar for this car and it’s defected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553255November 2, 2023
ELECTRICAL SYSTEM
I received the recall letter (23TB07) 7/12/2023 stating that my RAV4 had potential to start on fire. I have called several times and been told that on this date (11/2/2023), almost 5 months later, there is still no remedy and that there is no projected date for remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552153October 27, 2023
UNKNOWN OR OTHER
The sunroof on my 2021 RAV4 hybrid exploded as I was driving to work today, October 26, 2023. I've already reported the incident to my insurance provider and started to file a claim. Hopefully it will get fixed soon. The explosion startled me because I was driving on the freeway at 65 mph. I stopped onto the emergency lane to check around my vehicle and to my surprised, I didn't see anything amissed. I thought it was my tire. I continued driving because I didn't want to be late for work. As I continue to drive, I heard noises above my head. When I arrived at work and parked, I check my roof to discover my sunroof was shattered. Is there a recall for the sunroof exploding?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551852October 25, 2023
FUEL/PROPULSION SYSTEM, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551856October 25, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
When driving over small bumps while slowing down will cause the rear brakes to lock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551606October 24, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
When driving the car and stopping at a stop sign or stop light, the engine will shut off. The automatic restart occurs and with the headlights on the climate temp control display flickers While all the other dashlights remain bright. Many people are disabling the system. Since there is a switch you can press, defeating the system. Toyota sent a technical specialist who inspected the system. And since he couldn't find how to fix it, declared it normal. Apparently toyota designed the car to do this for some unknown reason. He stated That lights will dim when the car restarts. It is not dimming as if a current draw, it flickers every time. This of course, affects the fuel economy of the car, defeating the system, which many people do and creates a concern of why that one component flickers. Toyota installs a heavy 605A battery to operate this system Since there are so many restarts. Will this create a car fire at some point? I would imagine That it makes a difference in The cafe reporting since so many people Disable the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551235October 22, 2023
AIR BAGS
I was traveling on a nearby road at approximately 40mph when another vehicle ran a stop sign causing me to t-bone his vehicle and spin around. There was no time for evasive measures so the vehicles collided at full speed. I hit my head on the left side as a result of the collision. The point of impact on my car was the entire front end. Neither my front nor side airbags deployed during the collision. They should have.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11551217October 22, 2023
ELECTRICAL SYSTEM
The vehicle was left parked for 7 days and battery was found to have discharged and would not start or provide any displays on the dash board. No map lights were were found to have been left on and no accessories were connected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550808October 19, 2023
UNKNOWN OR OTHER
I am writing to register a complaint about the lack of resolution for the below recall number. the notice, from 3 months ago now, says not to use the electric charger for the vehicle in temperatures below 40 F. I expected a rapid rollout due to the approaching winter but instead Toyota is still saying that there is no solution. The notice specifically says there is a risk of vehicle fires. Toyota appears to know what part has to be replaced and should be required to do that in a timely manner so the car can be used as designed in a safe manner. I encourage NHTSA to look into this as soon as possible. I spoke with a Toyota representative today and was given the same vague timeline but also told it could take until Spring 2024 for a solution to be identified. Thank you for your assistance. Jul 12,2023 Manufacturer Recall Number23TB07 NHTSA Recall Number23V478 Recall StatusRecall Incomplete, remedy not yet available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550215October 16, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548604October 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. A local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547682October 2, 2023
SERVICE BRAKES
When braking and hitting a slight bump in the road or on a wet road it actually like my car is accelerating, seems to be a possible issue with the regenerative brake system and the antilock brake system software working together. Luckily i have not hit anyone, but this is a major safety flaw. Has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543185September 7, 2023
STEERING:STEERING CONTROL MODULE, STEERING:ELECTRIC POWER ASSIST SYSTEM
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed and attempting to make a right turn, the vehicle briefly lost electric power steering (EPS). Due to the failure, the vehicle collided with a street sign. The rear cross-traffic and blind spot monitor warning lights were illuminated. After restarting the vehicle, the vehicle returned to normal functionality. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that a certified Toyota technician found no fault with the vehicle. The failure mileage was 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542448September 4, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was on highway 41 going around 40mph when my car out of nowhere slammed on the breaks ( the pre collision censor ) I believe is what caused it. About 10 mins prior to the incident when I was backing out of the gas station it braked (abruptly with noise) even though nothing was in the way or approaching my vehicle. I would say that I was stuck in the car for about 5 mins before I could get it to start driving again. The electrical flashed and shut off right when the car braked. I did have my two dogs in the backseat and thankfully no one was harmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542207September 1, 2023
ENGINE
Coolant Engine Bypass Valve Faulty. Dealership says it’s a known problem and they replaced 12 this week on RAV4 all different mileages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541850August 31, 2023
UNKNOWN OR OTHER
I had three incidents since I purchased the car in January 2022. The first incident was in October 2022. I tried to park in the parking lot of McGovern Stella Link Library 7405 Stella Link Rd Houston Texas but the brake did not work and kept going and jumped over the parking block and in the pedestrian way and still kept going and about to hit the building. I was in a complete shock and disbelief but I had to get off the pedestrian way as fast as I could to avoid a major disaster. Fortunately there were no people in the pedestrian way, so I was able to do what I had to do. But my car was seriously damaged from hitting the parking blocks and poles. At that moment I thought I did something wrong but now I believe that the incident was caused by brake problem as I had two more incidents related to brake issues after. The second incident was in January 2023. I was driving in Highway 249 feeder road and tried to stop at the traffic light. I was going about 10-12 miles. Car would not stop even after the brake was pushed all the way down to the floor and kept rolling and hit the other car in front . I took to Don McGill Toyota Service Dept and requested to fix the problem. They kept it for over a week and told me that my car is safe to drive. Evidently they did not correct the brake problem. The same brake problem occurred again for the 3th time on August 26, 2023. It happened on Highway 6 near Memorial Drive traffic light. To stop the car at the traffic light I pushed the brake but the car failed to stop and came very close to hitting the other car in front. I used emergency parking to stop. Thankfully the other car made a right turn to a street (I was in right lane) so this time I escaped from hitting the car. 2021RAV4 has serious brake issues. The scary thing is I do not know when and where the brake might fail again. What if it happens on freeway !? Driving with good brakes is utmost safety issue. TOYOTA SHOULD FIX OR REPLACE THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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