Toyota RAV4 Complaints (2009)

327 consumer complaints on file.

#10323942April 6, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING AT APPROXIMATELY 15 MPH WHEN HE NOTICED THE BRAKE PEDAL WENT TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP . THE DEALER TEST DROVE THE VEHICLE BUT COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 06/22/10. *LJ THE CONSUMER STATED THE BRAKES WENT TO THE FLOOR NUMEROUS TIMES, BEFORE REACHING THE DEALERSHIP. THE DEALERSHIP TOLD THE CONSUMER IT WAS NORMAL FOR THE BRAKES TO GO THE FLOOR WHEN STOPPING. THE CONSUMER STATED EVENTUALLY, THE DEALERSHIP FIXED THE VEHICLE AND THERE HAS BEEN NO PROBLEMS SINCE. UPDATED 07/14/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323812April 5, 2010
VEHICLE SPEED CONTROL
DROVE UP TO USE THE ATM AT BANK. PLACED CAR IN PARK AND USED ATM. WHEN I FINISHED, I PUT MY FOOT ON THE BRAKE AND SHIFTED INTO DRIVE. CAR ENGINE ACCELERATED AND CAR LURCHED FORWARD. A LARGE CLOUD OF SMOKE CAME OUT OF THE EXHAUST PIPE. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND TURN OFF THE ENGINE. PUTTING THE CAR IN NEUTRAL DID NOT STOP THE ENGINE FROM RACING. I PUSHED THE CAR AWAY FROM THE ATM AND CALLED THE TOYOTA DEALER, WHO CAME AND DROVE THE CAR TO THEIR GARAGE. THE DEALER FOUND NO RECORD OF THE EVENT ON THE CARS COMPUTER AND HAS TWICE TRIED TO RETURN THE VEHICLE TO ME. ONLY AFTER I THREATENED TO GO ON A LOCAL RADIO TALK SHOW, DID THE AGREE TO CONTINUE TO INVESTIGATE. I WAS ABLE TO OBTAIN VIDEO OF THE INCIDENT FROM THE BANK'S SECURITY CAMERAS AND HAVE SHARED THEM WITH THE TOYOTA DEALER AND WOULD BE HAPPY TO SHARE THEM WITH THE NHTSA. *TR UPDATED 07/26/10*JB UPDATED IVOQ 08/04/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322392March 26, 2010
UNKNOWN OR OTHER
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THESE EVENTS HAPPENED ON 12/22/10 IN SAN DIEGO. THE OWNER, MY CLIENT, WAS DRIVING A NEW 2009 TOYOTA RAV 4. HERE ARE THE VEHICLE SPECIFICS: TOYOTA RAV 4 5 DOOR 4X2 SUV VIN: [XXX] YR/MDL: 2009/4430A HERE IS HIS NARRATIVE: I WAS IN THE LEFT MOST LANE ON MIRAMAR BLVD. HEADED EAST TOWARDS THE 15 FWY. WHEN ALL OF A SUDDEN MY CAR 'JUMPED' FORWARD AND ACROSS THE CENTER INTO THE NEXT LANE AND INTO THE REAR OF A SEMI-TRUCK THAT WAS JUST TAKING OFF FROM A STOP AT THE LIGHT THAT HAD JUST TURNED GREEN. I REMEMBER DRIVING AND I REMEMBER THE CAR LUNGING ACROSS THE CENTER LANE AND THE SIGHT OF BEING RIGHT AT THE BACK OF THE SEMI-TRUCK ALL OF A SUDDEN. THEY FOUND ME UNCONSCIOUS AND I ENDED UP AT SCRIPPS HOSP. FOR A WEEK AND MY CAR WAS TOTALED. I WAS OFF WORK FOR 3 WEEKS AND I HAVE NOT REPLACED MY CAR BUT I AM CARPOOLING CURRENTLY. ACSC JUST FINISHED AN INSPECTION ON MY RAV 4 AND THE FOOT PEDAL AND DOES NOT RULE OUT THAT THE FOOT PEDAL HAD A PROBLEM STATING THAT TOYOTA NEEDS TO TAKE THE PEDAL OFF AND DIS-ASSEMBLE IT FOR A CONCLUSIVE ANSWER. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE VEHICLE SITS IN A AAA LOT IN SOUTHERN CALIFORNIA. IT HAS BEEN DEEMED A SALVAGE BY THE INSURER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10322101March 25, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH TURNING A CORNER AND THE VEHICLE BEGAN A JERKING MOTION. A SUDDEN LOSS OF POWER STEERING OCCURRED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CONTINUED ACCELERATION. THE VEHICLE SLOWED DOWN AFTER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE ACCELERATION FAILURE WAS UPDATED IN THE DATABASE. THE VEHICLE HAD PRIOR RECALL REPAIR PERFORMED AND THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE CONTACT STATES THERE ARE TWO PEOPLE IN THE FAMILY THAT DRIVE THE VEHICLE AND TWO PEOPLE HAVE EXPERIENCED ACCELERATION FAILURE OF THE VEHICLE. THE FAILURE MILEAGE WAS 13,285. THE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321639March 23, 2010
VEHICLE SPEED CONTROL
MY WIFE TOLD ME THAT HER TOYOTA RAV 4 SEEMED TO SURGE FORWARD WHEN SHE WAS TRYING TO STOP. A FEW DAYS LATER I WAS DRIVING HER CAR AND WAS APPROACHING A STOP LIGHT THAT HAD JUST TURNED RED. I STARTED TO SLOW DOWN AND APPLY THE BRAKE AND THE TOYOTA SUDDENLY ACCELERATED AND LURCHED FORWARD. FORTUNATELY, THERE WAS NO CAR IN FRONT OF ME OR I WOULD HAVE REAR-ENDED IT. I IMMEDIATELY PUT IT IN NEUTRAL AND PUT BOTH FEET ON THE BRAKE AND THE ENGINE ACCELERATED TO APPROXIMATELY 5000 RPM. I TURNED THE IGNITION OFF AND PULLED OVER. AFTER THE ENGINE SHUT OFF COMPLETELY, I RESTARTED THE CAR AND MANAGED TO GET HOME SAFELY. I CALLED THE DEALER, LEITH TOYOTA, AND THEY SAID TO BRING THE CAR IN RIGHT AWAY. THEY KEPT THE CAR SEVERAL DAYS AND RAN SOME TESTS, DROVE THE CAR BUT BECAUSE THEY WERE UNABLE TO REPLICATE THE SAME MECHANICAL OR ELECTRONIC PROBLEM, THEY COULD NOT OR WOULD NOT DO ANYTHING TO FIX THE PROBLEM. SO I FEEL THAT I AM LEFT WITH A VEHICLE THAT IS NOT SAFE TO DRIVE. AFTER LEARNING THAT SO MANY PEOPLE HAVE HAD THE SAME PROBLEM, IT IS NOW OBVIOUS THAT TOYOTA AND LEITH TOYOTA SOLD US THIS VEHICLE KNOWING THE PROBLEM EXISTED. THE GOVERNMENT NEEDS TO HOLD TOYOTA AND THE DEALERSHIPS RESPONSIBLE AND LIABLE FOR ANY ACCIDENTS THAT OCCUR FROM THIS PROBLEM AND REIMBURSE CONSUMERS THAT PURCHASED AND OWN VEHICLES THAT ARE UNSAFE DUE TO THIS MECHANICAL/ELECTRONIC PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320730March 18, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, HE ATTEMPTED TO APPLY THE BRAKES WHEN THE VEHICLE SUDDENLY ACCELERATED. IN ORDER TO STOP THE ACCELERATION THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL GEAR. PRIOR TO THE RECENT FAILURE, THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHERE NHTSA RECALL# 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 4390 AND THE CURRENT MILEAGE WAS 4415. UPDATED 06/08/10.*LJ UPDATED 07/14/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320788March 18, 2010
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION IN 2009 TOYOTA RAV 4 AFTER RECALL REPAIR. HAPPENED FOR THE 1ST TIME SINCE OWNERSHIP OF CAR 4 DAYS AFTER REPAIR. HAD CAR FOR APPROXIMATELY 1 YEAR. NEVER HAD ANY PROBLEMS. 4 DAYS AFTER REPAIR, WE WERE WEST BOUND ON FM 1709 IN SOUTHLAKE, TX APPROACHING LIGHT JUST TO THE EAST OF HIGH SCHOOL. WE WERE APPROACHING AT APPROX 30 MPH WITH SPEED DECREASING DUE TO RED LIGHT AND OTHER CARS ALREADY STOPPED AT LIGHT. CAR RPM'S INCREASED TO THE 3,000 RANGE. HAD TO APPLY STEADY TO HARD PRESSURE TO BRAKES. CAR WAS FIGHTING TO ACCELERATE, BUT WAS ABLE TO CONTINUE SPEED DESCENT. GOT CAR TO AROUND 15 MPH. CAR LURCHED INTO 1ST GEAR, RPM'S DECREASED TO AROUND 1,000 RANGE AND WE ALL WERE THROWN FORWARD IN OUR SEATS WHEN THE CAR LURCHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320511March 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA RAV 4 DESIGN DEFECT COMPLAINT: 1. FRONT PASSENGER MAY ACCIDENTALLY SHIFT THE GEAR STICK CAUSES IT TO MOVE TO NEUTRAL POSITION, SUCH RESULT IN THE CAR LOSE OF POWER. IF A PASSENGER ACCIDENTALLY PUSH THE STICK AND CAUSE IT TO REVERSE POSITION, THE CAR GET GO OUT OF CONTROL AND SPIN INTO ACCIDENT. 2. THE ACCIDENTALLY SHIFTING HAPPENED ONCE FOR ME IN THE FIRST 3 MONTH I OWN THE CAR. 3. EDUCATE PASSENGER NOT TO TOUCH THE GEAR STICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319317March 12, 2010
STEERING, FUEL SYSTEM, GASOLINE
ELECTRONIC POWER STEERING (EPS) AND FUEL GAUGE PROBLEMS: I BOUGHT MY BRAND NEW 2009 TOYOTA RAV4 SPORT V6 4X2 ON MAY 09, 2009 IN HOUSTON TEXAS. IT WAS ON DEC. 13, 2009 THAT I WAS TRAVELING ON INTERSTATE HIGHWAY I-10 FROM HOUSTON TO NEW YORK CITY. I WAS IN THE MIDDLE LANE OF I-10 BETWEEN EXIT 775A AND 776A. I WAS TRAVELING AT 65 MPH. SUDDENLY, I HEARD A "CLICK" FROM THE DASH BOARD AND THE EPS WARNING LIGHT CAME ON AND THEN I LOST THE ELECTRONIC POWER STEERING, I FELT MY STEERING WHEEL SO HARD AND COULD NOT TURN IT. I REALIZED THAT I WAS IN THE VERY DANGEROUS DRIVING SITUATION. I TRIED TO CALM DOWN AND PUT MY FOOT FIRMLY ON THE BRAKE PEDAL AND STARTED SLOWING DOWN MY CAR. IT TOOK ME ALMOST TEN MINUTES TO MOVE MY CAR TO THE ROAD SHOULDER AND STOPPED. I CALLED MR. ZHU - A MANAGER OF SALES DEPARTMENT AT MY TOYOTA DEALERSHIP IN HOUSTON TEXAS IMMEDIATELY AND REPORTED THIS INCIDENT. HE FOUND ME A PHONE NUMBER OF THE SERVICE DEPARTMENT AT FRED HAAS TOYOTA NEARBY AND ASKED ME TO CALL THEM AND GET MY CAR TOWED AND CHECKED. I CALLED THE NUMBER A COUPLE OF TIMES HOWEVER, NOBODY WAS THERE THEN. I TRIED TO RESTART CAR ENGINE FOR FIVE TIMES OR MORE, I FINALLY SOLVED THE EPS PROBLEMS. I CALLED MR. ZHOU AGAIN, AND TOLD HIM THAT NOBODY WAS THERE ANSWERING MY PHONE CALL. I ASKED HIM FOR THE ADDRESS OF THE FRED HAAS TOYOTA. I DROVE MY SICK CAR FOR 30 MINUTES VERY CAREFULLY TO FRED HAAS TOYOTA; UNFORTUNATELY, THE SERVICE DEPARTMENT WAS CLOSED ON SUNDAY. I CALLED MR. ZHU AGAIN AND TOLD HIM ABOUT IT. THEN I DROVE MY CAR BACK TO HOUSTON ON INTERSTATE I-45, AFTER 15 MINUTES DRIVING, THE SAME PROBLEMS HAPPENED AGAIN... ...AFTER THAT MY FUEL GAUGE WAS NOT READ CORRECTLY, IT SHOWED ONLY 1/2 FUEL OF MY FUEL TANK AFTER I FILLED IT UP. MOVING STRAIGHT FORWARD AND MAKING TURNS SHOULD NOT BE AN ISSUE. I BELIEVE EPS PROBLEMS ARE MORE SERIOUS THAN THE GAS PEDAL PROBLEM, BECAUSE THIS EFFECTS IMMEDIATELY AND DIRECTLY. I HAVE BEEN WORRYING ABOUT MY SAFETY DRIVING MY CAR SINCE I EXPERIENCED THE DANGERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318479March 10, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I PURCHASED A NEW RAV4 2009 TOYOTA AND EXPERIENCED UNINTENDED RUNAWAY ACCELERATION ON THREE SEPARATE OCCASIONS. IT WAS FIRST BROUGHT TO A TOYOTA DEALER IN SANDY SPRINGS, ATLANTA AND WAS TOLD THAT THE ROTORS WERE WARPED. THEY WERE REPLACED BUT SOON AFTER THAT REPAIR, IT ACCELERATED OUT OF CONTROL AGAIN AND WAS BROUGHT TO DELRAY TOYOTA WHERE I PURCHASED THE CAR. THEY KEPT IT FOR 5 DAYS AND CALLED TO TELL ME THERE WAS "NOTHING WRONG" AND UNLESS THEY EXPERIENCED THE PROBLEM DURING A TEST DRIVE THERE WAS NOTHING THEY COULD DO. I HAD SOMEONE DRIVE THE CAR BACK TO MY HOME AND IT IS PRESENTLY SITTING IN MY GARAGE. SOON AFTER THE THIRD INCIDENT I WAS CALLED BY THE DEALER AND WAS TOLD TO BRING IT IN. THE CAR WAS TOWED TO DELRAY TOYOTA AND THEY TOLD ME THAT THE RECALL DID NOT PERTAIN TO MY CAR BECAUSE THE VIN # DIDN'T QUALIFY FOR REPLACEMENT OF THE GAS PEDAL WHICH WAS RECALLED ON OTHER RAV 4'S . IT WAS AGAIN RETURNED WITH NO REPAIR OF THIS SERIOUS SAFETY ISSUE AND IS PRESENTLY UNUSABLE BECAUSE I FEAR THAT THIS UNINTENDED ACCELERATION PROBLEM COULD CAUSE A SERIOUS ACCIDENT EFFECTING ME AND OTHERS. *TR UPDATED 04/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318489March 10, 2010
VEHICLE SPEED CONTROL
I HAVE A 2009 TOYOTA RAV4 THAT HAS UNEXPECTEDLY ACCELERATED 3 TIMES. WHEN I TRIED TO BRAKE THE PEDAL WAS HARD AND THE CAR ACCELERATED. I THREW IT IN NEUTRAL AND TOOK MY FOOT OFF THE BRAKE. THE CAR DIDN'T REV LIKE THE PEDAL WAS STUCK, INSTEAD IT CALMED DOWN AND CAME UNDER CONTROL. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318740March 10, 2010
SERVICE BRAKES, HYDRAULIC
ON MY '09 TWO WHEEL DRIVE RAV4 I HAVE A RECURRING CYCLE OCCURRING APPROXIMATE EVERY 700 TO 1000 MILES. I HAVE TOO MUCH BRAKING. THE ABS SYSTEM FEELS AS IF IT GRADUALLY IS APPLIED TO A CERTAIN POINT. AT THAT POINT I HAVE THE WHEELS PULLED AND THE ABS INSPECTED ALONG WITH THE MANUAL EMERGENCY BRAKE. USUALLY, NOTHING IS FOUND. HOWEVER, WHEN THE WHEELS ARE REMOUNTED AND THE VEHICLE IS BACK ON THE GROUND, THE PROBLEM GOES AWAY. THE VEHICLE IS IN ALIGNMENT. WHILE THE PROBLEM EXISTS, ON COMING TRAFFIC PULLS AWAY FROM ME TO THE RIGHT SIDE OF THEIR LANE. AND TRAFFIC GOING THE SAME DIRECTION AS I AM PULLS TO THE LEFT OF THEIR LANE. MY FAMILY HAS FOLLOWED ME AND TOLD ME THE VEHICLE TRACKS TO THE LEFT IN THE FRONT OR "DOGLEGS" DOWN THE ROAD. IT TAKES MORE GAS PEDAL TO MAINTAIN THE SAME SPEED WHEN THE CYCLE OCCURS. WHEN YOU LIFT YOUR FOOT FROM THE GAS PEDAL (WHICH I HAVE HAD NO PROBLEM WITH) THE VEHICLE SLOWS QUICKLY. THERE IS A RUBBING IN THE WHEELS WHILE THE CYCLE IS OCCURRING. THE DELIVERING TOYOTA DEALER WILL NOT CHECK OUT THE VEHICLE; THE SERVICE MANAGER INDICATING THERE IS NOTHING WRONG WITH THE VEHICLE YET THERE HAS BEEN SEVERAL VISITS TO THE DEALERSHIP WHERE WARRANTY REPAIRS HAVE BEEN ATTEMPTED. I BELIEVE THEY HAVE GIVEN UP AS THE PROBLEM IS SIMPLY OVER THEIR HEADS. IF OTHER DRIVERS CONTINUE TO SEE THE VEHICLE IS NOT TRACKING STRAIGHT WHY CAN REPAIRS BE MADE BY TOYOTA? THE VEHICLE HAS APPX 12,6010 AND THIS HAS BEEN OCCURRING SINCE 4661 MILES. I NOW TAKE THE VEHICLE TO INDEPENDENT TIRE & BRAKE CENTER DURING EACH CYCLE AND PAY MYSELF SINCE THE DEALER IS NO LONGER INTERESTED IN THE REPAIRS AND HAS INDICATED NEITHER IS THE TOYOTA REPRESENTATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317782March 8, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATES SHE WAS DRIVING 25MPH WAS DRIVING IN TRAFFIC AND THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATES THEY TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 9,800. THE CURRENT MILEAGE IS 9,820.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317813March 8, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TO BEGIN, MY CAR HAS ALREADY HAD THE TOYOTA RECALL "FIX" AND SHOULD HAVE BEEN FINE. I WAS DRIVING MY TOYOTA RAV4 (2009) AND APPROACHING A FOUR WAY STOP. WHEN I WENT TO HIT THE BRAKES, THERE WAS A SLIGHT GRINDING NOISE. THE CAR SLOWED A BIT BUT DID NOT STOP AND KEPT ON MOVING THROUGH THE STOP SIGN. I ENDED UP GOING THROUGH THE INTERSECTION (LUCKILY NO ONE WAS COMING) AND COMING TO A STOP ALMOST 50 FEET PAST. MY HUSBAND DROVE THE CAR HOME AND WE LATER TOOK IT TO THE DEALER (NO OTHER INCIDENTS THEN). THE DEALER INSPECTED THE BRAKES AND ACCELERATION BUT COULD NOT FIND A CAUSE. THEY KEPT THE CAR FOR SEVERAL DAYS BUT ENDED UP RETURNING IT TO US AND SAYING IT IS FINE, AS THEY COULD NOT FIND A SPECIFIC CAUSE TO THIS INCIDENT. I AM 8 MONTHS PREGNANT, AND CURRENTLY WILL NOT DRIVE THE CAR UNTIL I CAN BE REASSURED THIS WILL NOT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317846March 8, 2010
VEHICLE SPEED CONTROL
ALTHOUGH MY CAR WAS FIXED IN THE TOYOTA RECALL, I BELIEVE THE PROBLEM STILL EXISTS. IT IS BETTER, BUT NOT BEST. WHEN I PRESS ON THE ACCELERATOR SOMETIMES THE CAR JERKS FORWARD MUCH FASTER THAN YOU WOULD EXPECT. IT USED TO DO THIS MORE OFTEN AND TO A GREATER DEGREE, BUT STILL DOES DO IT ON OCCASION. I NOTICED THIS WHEN I FIRST BOUGHT THE CAR, BUT PUT IT OFF TO PRESSING DOWN ON THE ACCELERATOR TOO HARD. THEN I BEGAN TO THINK THAT IF THAT WAS THE CASE IT WOULD HAPPEN ALL THE TIME. I PURPOSELY TRY TO GO FORWARD GENTLY, BUT AM NOT ABLE TO SOMETIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317429March 7, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 RAV4 HAS AN INEFFECTIVE AND DANGEROUS BRAKING SYSTEM. WHEN I APPLY THE BRAKES, THE ENGINE, AT TIMES, RUNS AT A HIGHER THAN NORMAL SPEED WHEN APPROACHING A STOP LIGHT OR STOP SIGN. OFTEN I FEEL THAT I MUST MOVE THE TRANSMISSION LEVER INTO NEUTRAL TO AVOID AN ACCIDENT. THE ENGINE REVS AT ABOUT 1500 OR 2000RPM WHEN SHIFTED INTO NEUTRAL. KEEPING THE SHIFT LEVER IN 'D' SOMETIMES CAN CAUSE EXCESSIVELY LONG STOPS. THIS PROBLEM HAPPENS SPORADICALLY AND I DON'T KNOW WHEN IT WILL HAPPEN. THIS PROBLEM STARTED SOON AFTER, WITHIN A WEEK, OF DELIVERY OF THE RAV4. THE VEHICLE WAS BRAND NEW WITH 8 MILES ON THE ODOMETER. I CALLED THE DEALER AND THE SERVICE MANAGER TOLD ME THAT THERE WAS NO MECHANICAL ADJUSTMENT TO CORRECT THE IDLE SPEED. I HOPED THAT THE IDLE ISSUE WOULD RESOLVE ITSELF IN TIME. IT HAS ONLY GOTTEN WORSE FROM THE FREQUENCY PROSPECTIVE. I AM A REALTOR AND NEED TO TAKE MY CLIENTS TO SEE HOMES. I AM CONCERNED ABOUT ANYONE WHO MAY IN THE VICINITY OF THIS DANGEROUS VEHICLE AND HAVE STOPPED USING IT FOR MY REAL ESTATE ACTIVITIES. I BROUGHT THE VEHICLE TO THE DEALER FOR THE ACCELERATOR "SHIM" REPAIR ON 2/26/10 WITHIN 15 MILES OF THE SERVICE "FIX" THE EXCESSIVE IDLE SPEED PROBLEM WAS STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317489March 7, 2010
VEHICLE SPEED CONTROL
WHILE COMING TO AN INTERSECTION, I WAS BRAKING. DURING THE BRAKING, THE VEHICLE SUDDENLY BOLTED (ACCELERATED) AHEAD FOR A PERIOD OF 5 SECONDS. (VEHICLE ACCELERATED DURING BRAKING PROCESS ) I CONTINUED TO KEEP FOOT ON BRAKE, PRESSING WITH A LOT MORE FORCE. DURING THE "INCIDENT", I WAS ABLE TO TURN WHEEL SHARPLY TO THE RIGHT, TO AVOID HITTING A VEHICLE DIRECTLY IN FRONT OF ME. NEEDLESS TO SAY, I WAS VERY SHAKEN, AS WAS MY 100% DISABLED HUSBAND, ALSO IN THE FRONT SEAT. WE TOOK VEHICLE TO TOYOTA DEALER, ON EBRUARY 10, 2010, (2, 766 TOTAL MILEAGE) AND 30 MINUTES OF THEIR TIME WAS GIVEN TO MY TOYOTA. THEY CHECKED IT OVER, TRYING TO FIND THE PROBLEM. THEY SAID "THEY COULD NOT FIND A PROBLEM"., AND SENT ME ON MY WAY. THEY GAVE ME AN "800" NUMBER TO CALL, AND OUR 2 PHONE CALLS TO THEM, WAS A WASTE OF TIME. THEY SAID THEY WOULD SEND ME ARBITRATION PAPERS, WHICH I HAVE NOT RECEIVED. I DON'T SEE WHY I HAVE TO GO TO ARBITRATION FOR THEM TO FIX MY VEHICLE, WHEN IT IS STILL UNDER WARRANTY. * THEY RESET ECM/PCM TEST DROVE OP CODE 895994 3/99. CHECKED ECU FOR DTC SCAN TOOL CHECK DTC AND OPERATION. HOURS 0.50 DEALER REFUSES TO DO MORE TESTING BECAUSE TOYOTA WILL NOT AUTHORIZE IT. I FEEL THAT MY VEHICLE IS "A DEATH TRAP" AND I WILL NOT DRIVE IT. IN THE MEANTIME, I AM STILL MAKING MONTHLY PAYMENTS ON IT, AND CONSIDER IT A "DEAD HORSE PAYMENT" . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316567March 4, 2010
VEHICLE SPEED CONTROL
AT A LOCAL MALL I WAS STOPPED AND WAITING FOR A PARKING SPOT TO BECOME AVAILABLE. WHEN A PARKING SPOT BECAME OPEN, I WAS WITHIN 5' TO 10' FOOT OF THE PARKING SPOT ENTRANCE. WHILE MAKING 90% RIGHT SWING FROM A DEAD STOP I LIGHTLY PUT PRESSURE ON THE ACCELERATOR PEDAL OF OUR 2009 TOYOTA RAV4 IT LUNGED FORWARD AND ACCELERATED RAPIDLY I APPLIED THE BRAKE PEDAL HARD BUT WAS NOT ABLE TO TOTALLY STOP THE CAR IN THE SHORT DISTANCE OF THE PARKING SPACE AND AT ABOUT 1 TO 2 MILES PER HOUR OUR AUTO HIT A CEMENT 'LLED YELLOW POST DIVIDER THAT SEPARATED MY PARKING AREA FROM THE ONE AHEAD, LEAVING US WITH A CRACKED LOWER GRILL AND SIGHTLY DENTED BUMPER. LUCKILY NO ONE WAS INJURED, BUT WE WERE VISIBLY SHAKEN. I TOOK OUR AUTO TO THE TOYOTA DEALER SERVICE DEPT. AND THEY PERFORMED WHAT THEY CALLED A > HEALTH CHECK TEST< . IN THEIR REPORT THEY STATED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED < . WE RECEIVED OUR 2009 RAV4 ON JULY 29, 2009. FROM THE BEGINNING TILL THE PRESENT WE HAVE HAD A LUNGING OR A RAPID START FROM {A COMPLETE STOP} TO {A START- -TAKE OFF } WITH VERY LITTLE PRESSURE ON THE ACCELERATOR, WHEN THE PROBLEM MANIFESTS IT SELF THE ACCELERATION IS FAST ENOUGH TO THROW PEOPLE BACK IN THEIR SEATS, THIS HAPPENS RANDOMLY ABOUT 20% OF THE TIME, {ETC} GIVEN OR TAKEN OF THE EST. TIME FRAME UNKNOWN, YOU NEVER KNOW WHEN OR HOW OFTEN IT MAY HAPPEN IN A ROW. TIME FRAME HAS NOT BEEN IDENTIED SO FAR. I HAVE HAD THIS CHECKED BY THE SAME SERVICE DEPT. THREE TIMES SO FAR, LAST TIME ON FEB. 17, 2010 AT THE SAME TIME THE RECALL A0A PEDAL REINFORCEMENT PLATE WAS INSTALLED. AGAIN REPORT OF > HEALTH CHECK TEST < PERFORMED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED <. I HAVE ALSO CALLED TOYOTA AMERICAN HEADQUARTERS IN CALF. AND ADDRESSED THIS MATTER WITH THEM TO DATE I HAVE BEEN GIVEN NO RESOLVE. I BELIEVE, AND CAN IT ALSO BE POSSIBLE : MAYBE A SOFTWARE PROGRAM GLITCH: *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316580March 4, 2010
VEHICLE SPEED CONTROL
I OWN A 2009 TOYOTA RAV4. MY CAR WAS NOT STOPPING PRIOR TO RECALL-SPOKE WITH TOYOTA AND THEY CONTACTED DEALER TO COME TO MY HOME AND PICK UP MY CAR, AS IT WAS NOT STOPPING FOR MY AND I WOULD NOT DRIVE THE CAR. RECALL (ACCELERATOR PEDAL REINFORCEMENT BAR) PERFORMED 2/5/2009. I CALLED DEALERSHIP TO SCHEDULE ANOTHER APPOINTMENT AS THE GAS PEDAL IS VERY TOUCHY AND MY CAR IS ACCELERATING WHEN MY FOOT IS ON THE BRAKE AND I CAN NOT STOP CAR. THE DEALERSHIP LOOKED AT CAR AND TOLD ME THAT THERE WAS NO PROBLEM-THE STANDARD LINE "OUR SERVICE TECHNICIAN WAS UNABLE TO DUPLICATE CUSTOMER CONCERN". I AGAIN HAVE A CAR THAT HAS A SAFETY CONCERN THAT WILL NOT STOP AT TIMES AND TOYOTA IS UNWILLING TO RESOLVE THIS ISSUE FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316803March 4, 2010
VEHICLE SPEED CONTROL
OUR RAV4 WAS APPARENTLY NOT INCLUDED IN THE LAST RECALLS BUT I NOW BELIEVE THIS IS INCORRECT. ON 2/27 I REAR-ENDED A TRUCK GOING ABOUT 30-35 MPH. I ORIGINALLY THOUGHT I HAD MISSED THE BRAKE PEDAL AND BY THE TIME I REALIZED THE CAR WAS NOT STOPPING I HAD TO SLAM MY BRAKES AND TRIED TO TURN TO MISS THE CAR IN FRONT OF ME. AFTER CHECKING FURTHER I'M NOT SURE HOW I WOULD HAVE EVEN BEEN ABLE TO ENTIRELY MISS THE PEDAL. I WAS VERY SHAKEN UP AND THOUGHT I HAD IMAGINED THAT THE CAR WAS ACCELERATING AFTER I HAD ORIGINALLY BRAKED UNTIL I OVERHEARD MY 8 YR OLD DAUGHTER TALKING TO SOMEONE ELSE AND SAYING SHE 'FELT LIKE WE WERE GOING FASTER INSTEAD OF STOPPING". IF NOT FOR THE URGING OF FRIENDS AND FAMILY AND AFTER RESEARCHING, I'M NOT SURE I WOULD HAVE EVEN THOUGHT IT WAS A TOYOTA PROBLEM. LUCKILY I WAS THE ONLY PERSON TO BE INJURED WITH A SPRAINED FOOT, BUT IF THIS CAN HELP TO SAVE SOMEONE ELSE FROM A POTENTIALLY FATAL CRASH I WOULD FEEL THAT I HAVE DONE MY PART. PLEASE PUSH TOYOTA TO FIND OUT THE REAL PROBLEM AND GET IT FIXED. I'M NOT SURE HOW I AM EVEN GOING TO BE ABLE TO DRIVE THAT TRUCK AGAIN WITHOUT FEELING CONFIDENT THAT MY FAMILY AND I ARE SAFE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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