Toyota RAV4 Complaints (2016)

257 consumer complaints on file.

#10920209October 31, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED AND IMPAIRED THE CONTACT'S VISION. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918416October 24, 2016
STEERING, SUSPENSION
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916849October 18, 2016
STRUCTURE:BODY, SERVICE BRAKES
I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10916854October 18, 2016
VEHICLE SPEED CONTROL, STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10916406October 17, 2016
SEATS
DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914853October 8, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE INADEQUATE AND VERY UNSAFE. LIGHT CAST IS A HALF MOON WITH A HORIZONTAL UPPER BORDER. IT IS DARK ABOVE THAT AND THERE IS MINIMAL PERIPHERAL LIGHT CAST BY THE HEADLIGHTS SO TURNING CORNERS IS VERY DIFFICULT. HIGH BEAMS ONLY SLIGHTLY IMPROVE ABILITY TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914914October 8, 2016
UNKNOWN OR OTHER
WHEN I BOUGHT THIS CAR THE LAST WEEK OF JUNE 2016, MY 2016 RAV4 SLE HYBRID CENTER CONSOLE DECK LID SLAM TO CLOSE THERE IS NO SPRING TO HOLD THE LID IN THE CONSOLE SO YOU CAN CLOSE IT NORMALLY, MY GRANKIDS (6 AND 5 YEARS OLD) CAN GET HURT IF THEY PUT THEIR FINGER, TOOK IT TO THE DEALER THEY SAY THIS MODEL DOESN'T HAVE THE SPRING, THIS IS VERY DANGEROUS FOR THE KIDS IF THEY OPEN THE LID AND LET IT GO COULD EASILY BREAK THEIR FINGERS,IT DOES NOT CLOSE LIKE A REGULAR OTHER CAR LID, MECHANICS CHECKED AND SHOW ME THE DIFFERENCE BETWEEN MY CAR AND ANOTHER TOYOTA RAV4 HYBRID LIMITED 2016 THAT IT HAS THE SPRING BUT THE RAV4 SLE HYBRID 2016 NOT, SO PLEASE DO SOMETHING BEFORE ANY CHILD GET HURT AND THAT WILL BE VERY BAD THEY COULD LOSE A FINGER, WITH THE FORCE THAT THE LID CLOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910663September 29, 2016
POWER TRAIN
VEHICLE HAS WHISTLE OR WHINING NOISE ON ACCELERATION AT 55-70 MPH. (PREVIOUSLY THE VEHICLE MADE THIS NOISE AT LOWER SPEEDS AND THE TRANSMISSION WAS REPLACED (REPAIR ORDER WAS OPENED ON 6/1 AND CLOSED ON 6/9/2016). AS STATED ABOVE THE VEHICLE NOW WHINES/WHISTLES AT 55-70 MPH. APPARENTLY REPLACING THE TRANSMISSION DID NOT RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910676September 29, 2016
SERVICE BRAKES
AS THE VEHICLE WAS PULLING INTO ITS USUAL PARKING SPOT AT SLOW SPEED WITH THE FOOT BRAKE BEING APPLIED, IT SUDDENLY AND UNCONTROLLABLY ACCELERATED. DESPITE THE FOOT BRAKE BEING FULLY APPLIED, THE VEHICLE COULD NOT BE STOPPED UNTIL IT STRUCK AN UNMOVABLE OBJECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10908585September 21, 2016
SERVICE BRAKES
WHILE ENTERING A PARKING SPACE IN A NORMAL AND FREQUENT MANNER ON THE SIDE OF A WALMART STORE THE VEHICLE FAILED TO RESPOND TO THE BRAKE PEDAL WHEN APPLIED. THE VEHICLE KEPT MOVING AND PROCEEDED OVER THE SIDEWALK AND INTO THE FENCED AREA AROUND THE GARDEN DEPT. BRAKES WERE APPLIED SEVERAL TIMES. NO OTHER VEHICLES INVOLVED AND NO OTHER PERSONS INVOLVED EXCEPT DRIVER (MYSELF), HUSBAND AND SON.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10906056September 13, 2016
STRUCTURE:BODY
THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903507September 4, 2016
AIR BAGS, SERVICE BRAKES
NA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10903096September 1, 2016
ENGINE, STEERING
DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR IN GEAR. SO FAR IT'S AN INTERMITTENT PROBLEM. I CAN'T REPRODUCE IT FOR THE DEALERSHIP. THE STEERING WHEEL CAN WOBBLE AT STARTUP WITHOUT THE ENGINE SURGING. THIS HAS BEEN HAPPENING SINCE I LEASED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899864August 31, 2016
ELECTRICAL SYSTEM
MY 2016 TOYOTA RAV 4 CHECK ENGINE LIGHT CAME ON.. I TOOK IT IN FOR SERVICE AND THE MECHANIC SAID THAT A RODENT CHEWED THE WIRES AND THAT THE ENTIRE ENGINE WIRE HARNESS NEEDS TO BE REPLACED FOR 2080. ALSO THAT THE WARRANTY DOESN'T COVER IT EVEN THOUGH IT'S ONLY 7 MONTHS OLD AND THEY KNOW IT'S DO TO FAULTY WIRES OR USING SOY PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902035August 28, 2016
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE
TOYOTA PRE-COLLISION SYSTEM (PCS) ON 2016 RAV4. I NEVER GET ANY KIND OF WARNING, EVEN WHEN CARS CUT ME OFF AT HIGHWAY SPEEDS, I APPROACH A CAR FROM BEHIND AT SPEED (I CANNOT GET TOO RISKY HERE), ETC. OTHER PCS SYSTEMS ON FRIENDS CARS (NON TOYOTA) HAVE SOME WARNINGS, EVEN FALSE ONES A BIT. I ASKED MY DEALER TO CHECK IT WAS WORKING, THEY HAD NO PROCEDURES TO TEST IT OTHER THAN OBDII FOR SENSORS OUT. SEEMS LIKE THE PROMISED AND IIHS TESTS INDICATED THAT THIS PCS SYSTEM WORKED TO STOP THE CAR. ON LINE SEARCHES I CANNOT FIND ANYONE WHO HAS SEEN THEIR SYSTEM WORKING OR ALARMS. THE TOYOTA VIDEO INDICATES WARNINGS SEEM TO OCCUR AT 7-10 CAR LENGTHS - I HAVE BEEN CUT OFF ON HIGHWAY AT LESS THAN ONE CAR LENGTH WITH NO WARNINGS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896294August 16, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, ALL OF THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONT PASSENGER AIR BAG DEPLOYED AND METAL FRAGMENTS EJECTED FROM THE AIR BAGS ALONG WITH A YELLOW POWDER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10894701August 10, 2016
UNKNOWN OR OTHER
THE PRE COLLISION SYSTEM (PCS) DOES NOT WARN THAT THE CAR IS CLOSE TO ANOTHER VEHICLE AT ANY SPEED. SINCE IT DOES NOT PROVIDE AN AUDIBLE, HOW CAN ONE BE SURE THAT THE PCS WILL STOP THE VEHICLE BEFORE A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889225July 28, 2016
UNKNOWN OR OTHER
TOYOTA HAS INSTALLED A DECORATIVE SILVER TRIM ON THE 2016 RAV4 DASHBOARD FACING THE PASSENGER COMPARTMENT. THIS TRIM REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN ANGLES OF BRIGHT SUNLIGHT. THIS REFLECTION CAN APPEAR SUDDENLY WHEN MAKING A TURN OR EMERGING FROM A SHADOW. THIS REFLECTION CAN DISTRACT OR PARTIALLY BLIND A DRIVER, AND OVER TIME FATIGUE A DRIVER. ACCORDINGLY, I BELIEVE THIS DECORATIVE SILVER TRIM IS A SAFETY HAZARD AS DISTRACTED, FATIGUED DRIVERS CAUSE ACCIDENTS. I BELIEVE TOYOTA SHOULD OFFER TO REPLACE THIS TRIM WITH A NON-REFLECTING MATERIAL. OTHER TOYOTA RAV4 OWNERS HAVE COMPLAINED ABOUT THIS FEATURE ON THE INTERNET (SEE RAV4WORLD.COM). I HAVE COMPLAINED ABOUT THIS DESIGN FEATURE DIRECTLY TO TOYOTA CORPORATE. THEIR TECHNICAL REPRESENTATIVES LOOKED AT MY VEHICLE ON 27 JULY. I WAS TOLD BY THE DEALER'S REPRESENTATIVE THAT TOYOTA CONCLUDED THIS IS THEIR STANDARD PART FOR 2016 RAV4 AND AS SUCH IS NOT DEFECTIVE. TOYOTA TECHNICAL REPRESENTATIVES WOULD NOT MEET WITH ME OR ALLOW ME TO SEE HOW THEY EVALUATED THE SUN REFLECTION - IT WAS A BRIGHT SUNNY DAY. THE DEALER SAID TOYOTA WOULD NOT PROVIDE THEIR WRITTEN EVALUATION DISCREDITING MY COMPLIANT. IN MY OPINION, TOYOTA TOOK THE EASY WAY OUT AS REPLACING THIS DECORATIVE TRIM IS INCONVENIENT FOR THEM. YOU CAN EVALUATE THIS ISSUE ON ANY 2016 TOYOTA RAV4. MY LOCAL DEALERSHIP, APPARENTLY AGREEING WITH ME ABOUT THE PROBLEM, HAS OFFERED TO DO AN UNAUTHORIZED MODIFICATION TO THE VEHICLE AND HAVE THE REFLECTIVE STRIP REMOVED, REPAINTED BLACK AND REINSTALLED. THIS IS A LESS THAN IDEAL SOLUTION SINCE THE PAINT WILL NOT BOND WELL TO THE PLASTIC REFLECTIVE STRIP AND WILL WEAR OVER TIME. IN ADDITION, THIS DOES NOT FIX THE TENS OF THOUSANDS OF OTHER RAV4S ON THE ROAD OR REDUCE THE POTENTIAL FOR AVOIDABLE ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888807July 26, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STARTED AND THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY MOVED FORWARD AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885169July 15, 2016
SERVICE BRAKES
WHILE DRIVING THIS VEHICLE AT ANY SPEED, WHETHER IT IS WARMED UP OR RIGHT AFTER STARTING TO DRIVE THERE IS AN INTERMITTENT BRAKE FAILURE. THE BRAKE PETAL WILL GO ALL THE WAY TO THE FLOOR WITH NO SLOWING OR STOPPING OF THE VEHICLE. THIS HAPPENS IN ROUTINE TRAFFIC AND ALSO WITH A SUDDEN STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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