Toyota RAV4 Complaints (2013)

262 consumer complaints on file.

#10560639January 20, 2014
STRUCTURE, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THERE IS HUGE SUN REFLECTION ON NAVIGATION SYSTEM & YOU HAVE VERY POOR VISION ON NAVIGATION. TIME TO TIME YOU HAVE TO CHANGE YOUR HEAD POSITION TO FIND RIGHT ANGLE TO READ NAVIGATION DISPLAY. THIS WILL DANGER THE LIFE OF DRIVER TREMENDOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559706January 13, 2014
SERVICE BRAKES
BRAKES SCRAPE LOUDLY WHILE BACKING AND ON TURNS. TOOK INTO DEALER,REAR PADS GLAZED ,ROTORS UNEVEN DEALER SANDED AND DEGLAZED REAR PADS,APPLY FINISH CUT/MACHINE TO REAR ROTORS NOW AT0.455IN NEW ROTORS0.472 NOT A GOOD SIGN AT 5343 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559490January 12, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
WHEN DRIVING AT ANY SPEED, UNDER ANY CONDITION, IT IS IMPOSSIBLE TO SEE THE NAVIGATION SCREEN, CAUSING THE DRIVER TO LOOK, RATHER THAN GLANCE, AT THE SCREEN TO DETERMINE DRIVING INSTRUCTIONS, ROAD HAZARDS, WARNINGS, ETC. THE GLARE IS ALMOST BLINDING AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558027December 31, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE INSTRUMENTS (SPEEDOMETER, TACHOMETER, FUEL GAUGE) OF THE CAR DO NOT LIGHT UP IF THE HEADLIGHTS ARE OFF. THIS CAN BE DANGEROUS WHEN DRIVING UNDER UNDERPASSES OR IN THE SHADOW OF TREES, ETC., SINCE ONE UNEXPECTEDLY CANNOT SEE THE SPEEDOMETER OR TACHOMETER UNDER THOSE CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555875December 12, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA RAV 4. THE CONTACT WAS DRIVING 55 MPH AND NOTICED THAT THE SPEED READING WAS INACCURATE WHEN COMPARED TO THE SPEED DISPLAYED ON THE GPS SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO REPAIRS WERE PERFORMED. THE CONTACT STATED THAT THE MECHANIC CONFIRMED THAT THE SPEEDOMETER WAS INDICATING A HIGHER SPEED THEN THE VEHICLE WAS ACTUALLY TRAVELING BUT THE SPEED WAS WITHIN AN ACCEPTABLE RANGE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 127.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554928December 5, 2013
ENGINE AND ENGINE COOLING
I PURCHASED THE 2013 RAV4 IN APRIL, 2013. WITHIN A FEW MONTHS, I BEGAN TO SMELL AN ODOR COMING FROM THE AC WHEN I START THE CAR. THE DEALERSHIP STATES THAT THE BOX THAT HOLDS THE AC CONDENSATION IS TOO SMALL DUE TO MANUFACTURING CHANGES. ON MY SECOND TRIP TO THE DEALERSHIP WITH THIS COMPLAINT, THEY SPRAYED AC FRESHENER IN THE PART UNDERNEATH THE CAR. THIS HELPED WITH THE ODOR BUT ONLY TEMPORARILY. I AM CONCERNED THAT WHAT I AM BREATHING IS MOLD AND THAT THIS WILL ONLY GET WORSE AS LONG AS I KEEP THE CAR. I BELIEVE THIS COULD HARM MY HEALTH OVER TIME. THE DEALERSHIP REP STATED THAT THIS IS A PROBLEM ON THESE CARS FROM TIME TO TIME. I LIKE MY CAR (MY 5TH TOYOTA) BUT I WOULD NOT RECOMMEND IT TO ANYONE DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555005December 5, 2013
VEHICLE SPEED CONTROL
APPROACHING STOP SIGN WITH FOOT ON BRAKE, SUDDEN ACCELERATION , TOWARDS ONCOMING INTERSECTION , WITH CROSS TRAFFIC, VEHICLE STILL LUNGED AND VIBRATED FURTHER, ABLE TO STOP VEHICLE BY TURNING THE IGNITION OFF! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553827November 26, 2013
SUSPENSION
WHEN VIEWING MY 2013 RAV4 FROM THE REAR, I NOTICED THAT THE CAR SEEMS TILTED TO THE LEFT, IN OTHER WORDS THE RAV4 SITS HIGHER ON THE RIGHT SIDE THAN THE LEFT. I MEASURED FROM THE TOP OF EACH WHEEL WELL TO THE GROUND AND FOUNDS AN ALMOST 1" DIFFERENCE BETWEEN THE RIGHT SIDE AND THE LEFT ON BOTH THE FRONT AND REAR OF THE RAV4. THE MEASUREMENT WAS REPEATED ON 3 DIFFERENT LEVEL SURFACES WITH THE SAME RESULTS. THE RAV4 WAS RETURNED TO THE DEALER AND THEY AGREED. THEY WROTE ON THE SERVICE INVOICE THAT THIS CONDITION IS "AS DESIGNED AT THIS TIME. ALSO COMPARED TO OTHER LIKE VEHICLES AND FOUND SAME." THE SERVICE MANAGER ALSO STATED THAT THEY FOUND DIFFERENCES FROM 0" TO 3/4" ON OTHER RAV4'S AND THAT THERE WAS NO REPAIR AT THIS TIME. I AM CONCERNED BECAUSE THIS CONDITION MIGHT AFFECT THE HANDLING OF THIS VEHICLE OR RESULT IN UNEVEN TIRE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551702November 10, 2013
ELECTRICAL SYSTEM
ENGINE CONTROL MODULE WIRING IS EXPOSED TO ELEMENTS. THIS IS A CRUCIAL PART AND IN CLIMATES WHERE SALT IS USED, LOSS OF CONTROL DUE TO FAILED STABILITY CONTROL OR ENGINE PROBLEMS COULD RESULT. SEE PHOTOS AND DESCRIPTION OF THE PROBLEM AT HTTP://WWW.YOBYOT.COM/CARS/WHY-TOYOTA-IS-LOSING-ITS-REPUTATION-FOR-QUALITY-AND-RELIABILITY/2013/11/10/ . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550245November 5, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2013 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO DASHBOARD SPEEDOMETER DESIGN FLAW. *SMD THE CONSUMER STATED THE DASHBOARD SPEEDOMETER WAS SET BACK INTO A TUNNEL THAT DID NOT ILLUMINATE WHEN THE IGNITION WAS TURNED ON. WHILE DRIVING DURING THE DAYLIGHT HOURS, THE CONSUMER WAS FORCED TO TURN ON THE NIGHT DRIVING LIGHT IN ORDER TO SEE THE SPEEDOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550458November 1, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE 2013 TOYOTA RAV4 HAS NO DASH LIGHTS AROUND THE SPEEDOMETER IN THE DAYTIME. THE SPEEDOMETER SITS BACK IN THE DASH AND YOU CAN NOT SEE YOUR SPEED AT A GLANCE. THEREFORE YOU CAN FIND YOURSELF GOING FASTER THAN THE SAFE SPEED LIMIT. AT NIGHT IT LIGHTS UP AND IS FINE. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550180October 30, 2013
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE HESITATED WHEN SHIFTING INTO GEAR. NO POWER AND THEN A SURGE CAUSING THE CAR TO JERK. HAPPENS WHEN ACCELERATING FROM STOP INTO FIRST AND SECOND GEAR. THE ECM IS DEFECTIVE AND TOYOTA WAS FORCED TO ADDRESS THIS AFTER CLASS ACTION SUIT SEE RAV4ECMSETTLEMENT.COM, ALTHOUGH THIS RESULTED IN AN EXTENDED WARRANTY RATHER THAN A RECALL. MY CAR IS 4 MONTHS PASSED THE 10 YEAR WARRANTY ALTHOUGH IT HAS LOW MILEAGE. THE FAULTY ECM CAN CAUSE THE TRANSMISSION TO FAIL. THIS IS A DANGEROUS AND UNFAIR SITUATION FOR THOUSANDS OF OWNERS. TOYOTA DID NOT NOTIFY ME OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549165October 29, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2013 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO A DEFECT IN THE INSTRUMENT PANEL LIGHTING. *SMD THE CONSUMER STATED HE WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING DAYLIGHT HOURS. THE DEALER INFORMED THE CONSUMER THE DISPLAY PANEL BACK LIGHT ONLY ILLUMINATED WHEN THE HEADLIGHTS WERE ON. EVEN IF THE HEADLIGHTS WERE TURNED ON DURING THE DAY, THE INSTRUMENT PANEL WAS ONLY MARGINALLY ILLUMINATED AND THE BRIGHTNESS CONTROL THUMBWHEEL HAD VERY LITTLE EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549100October 28, 2013
SERVICE BRAKES, HYDRAULIC
2013 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO BRAKE PEDAL MALFUNCTION. *SMD THE CONSUMER STATED WHEN SHE TRIED TO STOP THE VEHICLE, THE PEDAL WENT COMPLETELY TO THE FLOOR AND DID NOT STOP UNTIL SHE HIT A CEMENT POST IN FRONT OF THE PARKING AREA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10548947October 22, 2013
STRUCTURE
TELL ME WHO TO TALK TO ABOUT HOW YOU DECIDE SAFETY FEATURES FOR THE NEWLY IMPROVED ELECTRONIC SYSTEMS IN CARS. OR FORWARD THIS TO THEM. FIRST OF "OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR". HAVE YOU DRIVEN ON THE HIGHWAY LATELY? DID YOU NOT NOTICE HOW EACH AND EVERY CAR GETS IN FRONT OF A SEMI W ONLY 3' DISTANCE? THAT MIRROR THING NEEDS TO BE REVIEWED BECAUSE NO ONE IS PAYING ATTENTION. I DON'T SEE ANY CARS IN MY BLIND SPOT. THEN THERE IS THAT NEW THING ABOUT PUTTING THE DIALING PAD ON MY NEW PANEL? WHAT'S THE DIFFERENCE BETWEEN THAT AND MY DIALING ON MY PHONE. ACCIDENT WAITING TO HAPPEN. NOW, SOME CARS HAVE AUTO ANSWER WITH A BUTTON, OTHERS DON'T. MINE HAS THE ANSWER WHICH SHOULD BE PAINTED GREEN BUT IT'S NOT, BUT IT DOES NOT HAVE THE "CALL BUTTON" VOICE ACTIVATED. ONLY UPGRADED VEHICLES DO. SO, I'M ON THE HIGHWAY AND FORGET WHAT EXIT OR WHAT CITY I'M SUPPOSED TO GET OFF ON. IT'S RUSH HOUR AND THE TRAFFIC IS MOVING SLOWLY. I HAVE TO PULL OFF TO THE CURB AND CALL?. THEN I HAVE TO MERGE ONTO THAT CRAZY TRAFFIC. REALLY? WHO ACTUALLY DOES IT. AND YOU ASK WHY THERE ARE SO MANY ACCIDENTS? THIS SHOULD BE A MANDATORY FEATURE ON ALL CARS FROM NOW ON FOR AN ACTUAL HANDS OFF EXPERIENCE. BLUETOOTH IS THE BEST NEW INVENTION FOR DRIVING, BUT WE NEED TO UTILIZE IT TO IT'S BEST. NEXT: MY CAR HAS A METALLIC DECORATING RIM ON THE DASHBOARD. I WAS ALMOST BLINDED BY THE SUN THE OTHER DAY. I HAD THAT AND THE WINDOW OF THE CAR IN FRONT OF ME SHINING ON MY FACE. I COULD BARELY FIND A SAFE SPOT FOR ME TO SEE. PLEASE LOOK INTO THIS AND MAKE CERTAIN THINGS MANDATORY STANDARD FEATURES (NO METAL RIMS ON DASHBOARD.). YOU WANT SAFETY? LEND ME EACH NEW CAR AND I BET YOU I WILL FIND STUFF WRONG WITH IT WITHIN THE MONTH. THANKS FOR LETTING ME VENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548655October 21, 2013
ENGINE AND ENGINE COOLING
I HAVE BROUGHT MY 2013 RAV 4 BACK TO THE TOYOTA DEALER TWICE FOR THIS PROBLEM. THERE IS A DAMP AND MUSTY SMELL COMING THRU THE AIR VENTS. TOYOTA HAS REPLACED THE AIR FILTER AND SPRAYED SOME AIR FRESHENER BUT THE SMELL IS STILL THERE. THE SERVICE REP HAD EXPLAINED TO ME THAT THERE IS A DRAIN AND THIS DRAIN ALLOWS WATER TO BUILD UP AND THAT IS WHAT CAUSES THE ODOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548412October 18, 2013
STRUCTURE
THE CENTER CONSOLE SLIDES BACK AND FORTH. WHILE DRIVING, IF YOU HAVE YOUR ARM ON IT, IT WILL SLIDE. THE LOCKING MECHANISM DOES NOT LOCK IN PLACE. I THINK THIS IS A SAFETY HAZARD AND SHOULD BE CORRECTED. IT IS VERY NOTICEABLE WHEN A PASSENGER IS USING THE CENTER CONSOLE AS AN ARM REST AS WELL, IF YOU ARE REVERSING, AND/OR YOU ARE ADJUSTING WHILE OPERATING THE VEHICLE IN ANY WAY WITH YOUR ARM ON THE CENTER CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548458October 18, 2013
POWER TRAIN
I HAVE BRAND NEW 2013 TOYOTA RAV4. WHILE I WAS DRIVING THE VEHICLE, VEHICLE SUDDENLY STOPPED WITHOUT ANY KIND OF INDICATION OR WARNING. THE CAR BEHIND ME WAS ABOUT TO HIT MY VEHICLE. SOME HOW, HE COULD MANAGE TO DIVERT THE VEHICLE. AFTER THAT ENGINE STARTS, BUT IT WAS UNABLE TO MOVE ANY FURTHER. I HAD STAND IN THE MIDDLE OF ROAD, BLOCKING THE TRAFFIC. FINALLY I HAD TO TOW THE VEHICLE FROM THAT PLACE TO SERVICE CENTER. LUCKILY IT HAPPENED IN THE CITY LIMITS. IF THE SAME THING HAPPENS ON THE HIGHWAY, I AM SURE, I MIGHT NOT BE LIVING ANYMORE. I CHECKED WITH TOYOTA SERVICE DEPARTMENT, THEY SAID IT IS AN AXLE FAILURE. I AM SURPRISED TO HEAR THAT, HOW COME A BRAND NEW CAR (4 MONTHS OLD) COULD HAVE MECHANICAL FAILURE WITHOUT ANYKIND OF WARNING AND IN THE MIDDLE OF THE ROAD SUDDENLY STOPS. I COULD NOT EVEN PULL OUT THE CAR FROM THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547768October 13, 2013
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
AT ANY SPEED IN ANY WEATHER IT IS IMPOSSIBLE TO SEE THE NAVIGATION SYSTEM IN THIS VEHICLE...THIS NEEDS ADDRESSED BY THE MANUFACTURER AS IS A PAID FOR UPGRADE AND DUE TO PEOPLE WORKING TO SEE THE SYSTEM ACCIDENTS ARE GOING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546055September 29, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
WHEN DRIVING AT ANY SPEED, UNDER ANY CONDITION, IT IS IMPOSSIBLE TO SEE THE NAVIGATION SCREEN, CAUSING THE DRIVER TO LOOK, RATHER THAN GLANCE, AT THE SCREEN TO DETERMINE DRIVING INSTRUCTIONS, ROAD HAZARDS, WARNINGS, ETC. THE GLARE IS ALMOST BLINDING AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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