Toyota RAV4 Complaints (2016)

257 consumer complaints on file.

#10984239May 8, 2017
EXTERIOR LIGHTING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING ANY SPEED AT NIGHT, THE HEADLIGHTS DID NOT PROVIDE ADEQUATE LIGHTING. THE CONTACT ALSO STATED THAT THE HEADLIGHT BEAMS FOCUSED APPROXIMATELY 20 FEET ABOVE THE GROUND, WHICH MADE IT DIFFICULT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BULBS NEEDED TO BE CHANGED. THE CONTACT PURCHASED THE AFTER MARKET BULBS, BUT THEY PERFORMED WORSE THAN THE ORIGINAL BULBS. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. ADDITIONALLY, WHILE DRIVING AT A LOW SPEED ONLY, A GRINDING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS APPLIED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979839April 21, 2017
VISIBILITY/WIPER
AFTER LEAVING A RESTAURANT WITH OUR GRANDCHILD GETTING INTO OUR 2016 TOYOTA RAV4 VEHICLE, GLASS STARTED FALLING OFF THE BACK OF THE ROOF AS WE PULLED OUT ON THE HIGHTWAY. IT APPEARS THAT POSSIBLY A FOUR DOORS CLOSING CLOSE TO THE SAME TIME SHATTERED OUR SUNROOF. I TOOK THE VEHICLE TO LOMBARD TOYOTA IN LOMBARD, IL WHERE THEY DEEMED IT "ROAD DAMAGE AT HIGHWAY SPEED". I CORRECTED THE SERVICE REP TO CLARIFY WE WERE JUST TAKING OFF FROM THE RESTAURANT AFTER GETTING INTO THE CAR. THE REMAINING GLASS WAS PUSHED UPWARD AND NOT INWARD. THIS IS OBVIOUSLY A DEFECTIVE SUNROOF ON THE RAV4, BUT NEITHER THE LOCAL DEALERSHIP NOR THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE WILL TAKE RESPONSIBILITY. AFTER CLOSE TO TWO WEEKS UNABLE TO DRIVE THE CAR, I JUST PICKED IT UP YESTERDAY. THE BILL--$1400 I SEE OTHER SUNROOF HAVE BEEN REPORTED BLOWING UP. THANKFULLY, WE HAD INSIDE DOOR CLOSED. NEVER AGAIN WILL I PURCHASE A VEHICLE WITH A SUNROOF, ESPECIALLY FROM TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979422April 20, 2017
VEHICLE SPEED CONTROL
THE RAV 4 HAS AN AGGRESSIVE IDLE SPEED WHICH CAUSE THE CAR TO "CREEP" FORWARD WHEN STOPPED. IF EXCESS FORCE ISN'T APPLIED TO THE BRAKE, THE CAR WILL MOVE FORWARD AT STOP LIGHTS ETC. I INITIALLY REPORTED THE PROBLEM TO TOYOTA OF VACAVILLE CA. ON 8/25/216. I HAD RENTED A TOYOTA COROLLA WHILE THE DEALERSHIP INVESTIGATED THE PROBLEM ALONG WITH ROUTINE MAINTENANCE. THE REPORT CAME BACK THAT THE CAR OPERATED NORMALLY. I THEN ASKED TO DO A "TEST DRIVE" WITH THE CHIEF MECHANIC. WE WENT OUT IN THE COROLLA FIRST TO A FLAT LEVEL LOCATION IN THE PARKING LOT. AFTER STOPPING THE CAR I RELEASED THE BRAKE TO DEMONSTRATE HOW DOCILE THE CAR REACTED WHEN THE BRAKE WAS RELEASED. WE THEN GOT INTO MY RAV 4 AND RETURNED TO THE SAME LOCATION. I REPEATED THE PROCESS AND NOTED WITH THE MECHANIC HOW MUCH MORE AGGRESSIVE THE RAV REACTED WHEN THE BRAKE WAS RELEASED. MY ASSUMPTION IS THAT THE IDLE IS SET TOO HIGH WHICH CAUSES THIS PROBLEM OF "CREEPING" WHILE STOPPED. THE MECHANIC AGREED THAT IT APPEARED MORE AGGRESSIVE BUT WANTED TO DO FURTHER TESTING, SO ON 8/28/2017 I RETURNED THE CAR TO THE DEALERSHIP. THE MECHANIC TEST DROVE ANOTHER RAV 4 AND DID A TIME TEST ON HOW FAST IT WENT FROM POINT A TO POINT B. HE REPEATED THE PROCESS WITH MY CAR. HIS REPORT STATED THAT BOTH RAV 'S PERFORMED THE SAME. UNSATISFIED WITH THE TESTING DONE AT THE DEALERSHIP I CALLED TOYOTA CUSTOMER CARE ON 8/30/207 AND STATED MY CONCERN. I WAS TOLD THAT THE DEALERSHIP COULD NOT ADJUST THE IDLE ON THE CAR BECAUSE THAT'S THE WAY THE CAR WAS DESIGNED AND TO CHANGE IT WOULD VOID THE WARRANTY. SO TOYOTA ENGINEERED INTO THE RAV 4 A PROBLEMATIC IDLE SPEED? I FEEL THIS IS A SAFETY ISSUE AND ONE DAY I WILL REAR END SOMEONE. I HAVE OWNED OVER 30 TOYOTAS DURING MY LIFE, RENTED HUNDREDS OF CARS DURING MY CAREER AND HAVE NEVER HAD A CAR RESPOND THE WAY THIS RAV 4 DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979394April 19, 2017
UNKNOWN OR OTHER
SUNROOF IMPLODED WHILE DRIVING TO WORK. HEARD EXPLOSION, LOOKED UP, AND GLASS FROM SUNROOF STARTING FALLING INTO CAR. SUNROOF VISOR WAS OPEN AT THE TIME. SUNROOF WAS CLOSED. WAS NOT A WARM DAY (AS I HAVE SEEN THIS BE A PROBLEM IN OTHER CASES). LOOKED BEHIND THE CAR AND DID NOT SEE ANYTHING THAT MIGHT HAVE FALLEN ON THE ROOF AND CAUSED THE GLASS TO BREAK. THERE WAS NO ONE IN FRONT OF ME (SO IT WAS NOT A STONE/PEBBLE FROM CAR IN FRONT OF ME).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970372April 3, 2017
EXTERIOR LIGHTING
DURING DAYLIGHT DRIVING SPEEDOMETER IS DIFFICULT OR IMPOSSIBLE TO READ. DEALER REPORT THAT EVERYTHING IS "WORKING AS IT SHOULD", BUT I CANNOT DETERMINE MY SPEED ACCURATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958261March 2, 2017
SERVICE BRAKES
I HAVE BEEN THREE TIMES AT LIPTON TOYOTA OF OAKLAND PARK, FORT LAUDERDALE REGARDING A NOISE IN MY BREAKS, SPECIALLY WHEN I HIT THE BREAKS. THEY STATE THEY DON'T HEAR ANYTHING BUT IT IS CLEARY HEARD WHEN I HIT THE BREAKS. I BELIEVE THEY DON'T WANT TO REPAIR NOR DO ANYTHING REGARDING MY SITUATION. IT IS NOT SAFE TO DRIVE THE CAR, SPECIALLY I AM A REALTOR AND I AM ALWAYS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955326February 17, 2017
UNKNOWN OR OTHER
AT FIRST READING THIS MAY NOT SEEM TO BE MUCH OF A SAFETY ISSUE, BUT GIVING IT THOUGHT IT REALLY IS. MY RAV4 HAS A JBL GREENEDGE RADIO INSTALLED WITH XM CAPABILITY. THE RADIO DISPLAY SCREEN IS DIVIDED INTO 2 SECTIONS, THE RIGHT SHOWS WHAT SONG IS PLAYING WHILE THE LEFT SIDE DISPLAYS MY PRESET CHANNEL LISTINGS. I HAVE MY PRESET CHANNELS BATCHED TOGETHER WITH ALL AM, FM AND XM STATIONS GROUPED TOGETHER. WHEN CHANGING FROM AM TO FM OR BACK AGAIN THE LEFT SIDE OF THE DISPLAY CHANGES ACCORDINGLY, DISPLAYING THE PRESET CHANNEL LIST AND HIGHLIGHTING THE CHANNEL BEING LISTENED TO. HOWEVER IF I GO FROM EITHER AM OR FM TO XM THE PRESET DISPLAY DOES NOT CHANGE, THE HIGHLIGHT BAR DISAPPEARS BUT THE DISPLAY STAYS ON EITHER THE AM OR FM PRESET LIST. I AM FORCED TO EITHER MANUALLY SCROLL BY REPEATEDLY TOUCHING THE SCREEN SCROLL ICONS OR REACH OVER AND TURN THE RADIO OFF THEN BACK ON AGAIN. WHEN THE CAR STARTS UP A WARNING SCREEN APPEARS ON THE RADIO WARNING THAT BEING DISTRACTED BY THE SCREEN MAY CAUSE A SERIOUS ACCIDENT, YET THE RADIO THEY INSTALLED FORCES YOU TO DO JUST THAT. I HAVE CONTACTED BOTH TOYOTA AND JBL. ONLY TOYOTA HAS RESPONDED BY SAYING THAT'S JUST HOW THIS RADIO WORKS. I AM HOPEFUL YOU WILL SEE THIS TO BE A SAFETY ISSUE AND URGE TOYOTA AND JBL TO AMEND THE SOFTWARE FOR THIS RADIO TO CORRECT THIS ISSUE. I HAVE ATTACHED A PHOTO SHOWING THAT AN XM STATION IS PLAYING BUT THE PRESET DISPLAY IS STILL ON FM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954087February 12, 2017
FUEL/PROPULSION SYSTEM
TAKATA RECALL; WHILE ATTEMPTING TO BACK OUT OF A DRIVE WAY, THE ACCELERATOR STUCK CAUSING THE CAR TO HIT A BUSH AND A HOUSE. AFTER RECOVERING AND ATTEMPTING AGAIN, THE CAR ACCELERATOR STUCK A SECOND TIME CAUSING THE CAR TO HIT ANOTHER BUSH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10949874February 6, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SLOW TO ENGAGE AND RELEASED WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V198000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946843January 21, 2017
SERVICE BRAKES
I BOUGHT THIS CAR BRAND NEW. AFTER 1 MONTH I STARTED NOTICING A GRINDING SOUND WHEN I WOULD APPLY MY BRAKES, ONLY IF I WAS DRIVING SLOWLY. 2 MONTHS LATER I STARTED HEARING A GRINDING NOISE AS IF METAL WAS GRINDING ON METAL AND THIS WOULD HAPPEN INTERMITTENTLY REGARDLESS OF HOW FAST I WAS DRIVING AND OCCASIONALLY I WOULD HEAR IT WHEN I WAS COMPLETELY STOPPED AS WELL. I WENT TO THE DEALERSHIP AND THEY TOLD ME THE ROTORS HAD DEVELOPED "HOT SPOTS" AND THAT THIS WAS LIKELY CAUSED BY SLAMMING ON THE BRAKES OR CRUISING WHILE MY FOOT WAS ON THE BRAKES. I HAD A 2009 NISSAN CUBE FOR 7 YEARS AND DROVE THE SAME WAY AND NEVER ONCE HAD A PROBLEM WITH MY BRAKES IN THAT TIME PERIOD OR EVEN HAD TO SERVICE/REPLACE THEM. EVEN IF THIS ISSUE IS CAUSED BY THE WAY I AM DRIVING, MY CAR IS NOT EVEN 3 MONTHS OLD AND ROTORS SHOULD NOT BE WEARING DOWN THAT QUICKLY. THANKFULLY NO SAFETY ISSUES OCCURRED AS A RESULT OF THIS BUT I IMAGINE IF SOMETHING LIKE THIS IS NOT ADDRESSED IT CAN CERTAINLY AFFECT BRAKE FUNCTION WHICH WOULD RESULT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936651December 21, 2016
AIR BAGS
ON DECEMBER 5, 2016 I WAS INVOLVED IN AN ACCIDENT. MY VEHICLE WAS STRUCK IN THE LEFT FRONT FENDER BY ANOTHER VEHICLE. IMPACT WAS DIRECT AS THE OTHER VEHICLE STRUCK MINE AT A NINETY DEGREE ANGLE CAUSING EXTENSIVE DAMAGE TO THE FENDER AND LEFT FRONT WHEEL ASSEMBLY. IMPACT FORCED MY VEHICLE OFF THE HIGHWAY AND INTO A CONCRETE PILLAR SUPPORTING A STEEL LIGHTPOLE. I WAS TRAVELLING ABOUT 30 MPH AT TIME OF IMPACT WITH THE CONCRETE PILLAR. SUDDEN IMPACT CAUSED THE REAR OF MY VEHICLE TO LEAVE THE GROUND. THIS WAS THE DIRECT RESPONSE TO THE SUDDEN STOP. AIR BAGS DID NOT DEPLOY. AT THE TIME OF ACCIDENT I WAS TRAVELLING ON A HIGHWAY AND IN MOTION. VEHICLE WAS EQUIPPED WITH DRIVER, PASSENGER AND SIDE AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10935415December 15, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934892December 12, 2016
SERVICE BRAKES
I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10934353December 10, 2016
SERVICE BRAKES
I DROVE THIS CAR FOR 12500 MILES ONLY AND I HAD SQUEAKING NOISE FROM BREAKS I WENT TO TOYOTA DEALERSHIP THEY FIXED IT AND NO CHARGE FOR IT. SO BREAK HAS A PROBLEM BUT THEY DID NOT ADMIT IT. THE MECHANIC SAID IF IS NOT MANUFACTURE DEFECT NO NEED TO RESURFACE AND REPLACE THE BREAK. IT CAUSES THE SURFACE TO BE THIN AND EITHER I HAVE TO REPLACE IT OR WILL SONN BE BAD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929666December 2, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AUTOMATIC LIFTGATE CRASHED DOWN ONTO THE CONTACT, WHICH CAUSED INJURY AND DISCOLORATION TO THE CONTACT'S SPINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. ..UPDATED 03/09/17 *BF CONSUMER STATED SHORTLY AFTER INJURY TOYOTA ISSUED A "LIMITED SERVICE CAMPAIGN" TO REMEDY OR REPLACE THE POWER BACK DOOR ECU (ELECTRONIC CONTROL UNIT). UPDATED 7/16/18*JB *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10928978December 1, 2016
UNKNOWN OR OTHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AGAIN OVER THE WEEKEND AND CAUSED VERY EXTENSIVE DAMAGE TO THE TRUNK AND ROOF OF THE CAR AND THE TRUNK IS UNABLE TO BE SHUT. CAR IS OUT OF SERVICE CURRENTLY AND THE TRUNK HAD TO BE BUNGEED TO ANOTHER PART OF THE CAR IN ORDER TO DRIVE IT TO A NEARBY DEALER WHICH WAS A 30 MILE DRIVE ON THE HIGHWAY. THE TRUNK WOULD NOT SHUT AND IT WAS OPEN THE ENTIRE DRIVE. I HAVE 2 YOUNG CHILDREN IN CAR SEATS AND DO NOT FEEL SAFE PUTTING THEM IN THIS VEHICLE DUE TO THE FAULTY AUTOMATIC LIFT GATE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928394November 28, 2016
POWER TRAIN
I HAVE NOTICED THAT WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION CAN TAKE 2-3 SECONDS TO ACTUALLY "SHIFT" INTO THE DRIVE GEAR AND HAVE THE GAS PEDAL MOVE CAR FORWARD. DURING THE 2-3 SECONDS, PRESSING THE GAS DOES NOTHING BUT REV/INCREASE THE RPM IN THE ENGINE. IF YOU DO PRESS THE GAS AND THE "SHIFT" TAKES PLACE IT WILL JERK THE VEHICLE FORWARD A BIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928126November 27, 2016
ENGINE
THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY VEHICLE THE DEALERSHIP INFORMED ME THAT THERE WAS WATER IN MY ENGINE WHICH WAS NOT COVERED BY MY WARRANTY. THEY ALSO TOLD ME THAT I HAD BEEN DRIVING THROUGH DEEP STANDING WATER. WHEN TOLD THAT I WAS DRIVING ON INTERSTATE, THE DEALERSHIP TOLD ME THAT THEN IT WAS "AN ACT OF GOD" AND STILL WAS NOT COVERED. SINCE DEALING WITH REPLACEMENT OF THE ENGINE, AT A COST OF $10,000, I HAVE HAD THE CAR EXAMINED BY A MECHANICAL ENGINEER WHO IS OF THE OPINION THAT THIS PROBLEM OCCURRED DUE TO THE RE-DESIGN OF THE AIR INDUCTION SYSTEM. AIR IS INDUCTED AT LEFT FRONT WHEEL AND, WITH HEAVY RAIN, WATER SPLASHING OFF ROAD IS FORCED THRU AIR FILTER. WATER SHOULD NOT REACH THE AIR FILTER BUT, SINCE THIS IS THE ONLY AVENUE FOR ENTRANCE TO THE ENGINE WITHOUT SUBMERSION, IT OBVIOUSLY DID. ONCE FILTER IS SATURATED THERE ARE NO BAFFLES OR SWALES TO PREVENT WATER FROM RUNNING DIRECTLY INTO THE INTAKE OF THE ENGINE. TOYOTA ACCEPTS NO RESPONSIBILITY FOR THIS INCIDENT EITHER FINANCIALLY OR FOR SAFETY CONCERNS. THEY DO NOT BELIEVE THAT I WAS JUST DRIVING DOWN THE INTERSTATE. I HAVE A DISTINCT ADVANTAGE IN THAT IKNOW THAT THIS IS TRUE. I FEEL EXTREMELY FORTUNATE TO HAVE AVOIDED A CRASH AT THIS SPEED AND IN THESE CONDITIONS. I HOPE THAT TOYOTA DOES NOT WAIT UNTIL WE HAVE SERIOUS INJURY OR LOSS OF LIFE TO ACKNOWLEDGE AND CORRECT THIS DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927301November 21, 2016
EXTERIOR LIGHTING
HEADLIGHT BEAMS ARE CAPPED BY WHAT APPEARS AS A HORIZONTAL LINE IN THE MIDDLE OF THE WINDSHIELD AS IF A SHADE IS HALFWAY DOWN. LIMITED ROAD IS VISIBLE BELOW THE LINE AND JUST PITCH BLACK ABOVE. IF THE VEHICLE IS PITCHED DOWN AS WHEN GOING DOWN A HILL YOU CAN ONLY SEE ABOUT FIFTY FEET AHEAD. EXTREMELY DANGEROUS. YOU HAVE TO CONTINUOUSLY HAVE HIGH-BEAMS ON AND THOSE ARE DIRECTED TO THE CENTER OF THE ROAD RATHER THAN HAVING A BROAD BEAM. ALSO, THERE IS NO LIGHT TO THE FRONT OF EITHER SIDE SO TURNING AT NIGHT IS BLIND AS YOU MAKE THE TURN. WE NEED THIS FLAW CORRECTED IMMEDIATELY. WHAT RECOURSE DO WE HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925945November 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STRUCK A CURB WHILE DRIVING AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS NO LONGER IN ALIGNMENT. THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND REALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER STATED THAT THERE WERE ADDITIONAL FAILURES THAT WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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