Toyota Prius Service Bulletins (2020)
154 manufacturer communications on file.
- February 21, 2020•Document ID: 10172857Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0236-17_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.?No iPod® connection when connecting via USB ?Intermittent rebooting when connecting/disconnecting the iPod® USB ?Intermittent error screen when connecting/disconnecting the iPod® USB ?Navigation screen is locked after ACC/ON ?Internet radio is inoperative after connecting/disconnecting the iPod® USB ?Screen flick operation updates ?Navigation voice guidance is intermittently in the wrong language ?Audio does not mute when using Siri® Eyes Free ?Hands-free call is disconnected when another call is received?Voice cannot be heard for several seconds on the handset after the navigation unit is turned off?Sound settings reset after ACC OFF/ON?Volume control intermittently inoperative?Unable to switch between audio modes?Ending video playback concerns?Intermittent rebooting?Unable to connect to an Apple® device via USB?Navigation map inoperative after software update?Navigation map does not display?Screen will not dim?Abnormal operation after using Siri® Eyes Free?Abnormal operation when using BT Audio?My Car Log does not show mileage?Flickering screen?CAN date/time shift?Intermittent sound from JBL equipped vehicles?Backup camera stays on?Abnormal noise when during ACC ON?Cannot change songs when playing PANDORA®?Intermittent black screen?Intermittent rebooting?Delay when using navigation?Intermittently Rebooting?Intermittent screen flashing?Intermittent screen going blank?Abnormal phone touch tone operation during Apple CarPlay® (if equipped)?Sound settings intermittently reset?Unable to switch audio modes
Associated Products (4)Associated Documents - February 18, 2020•Document ID: 10172852Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Safety Recall an
- Date Added:
- March 30, 2020
- Manufacturer:
- TOYOTA
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (18)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota YarisAssociated Documents - February 14, 2020•Document ID: 10172850Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE
- Mfr Comm. #:
- T-SB-0106-19_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: -Careful inspection for paint chips/scratches and body dents/dings. -Proper operation of electrical accessories. -Interior cleanliness. -Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Prius. Some check points have been added, expanded, or clarified.
Associated Products (1)Associated Documents - February 14, 2020•Document ID: 10172847Service Bulletin/Repair InstructionsSTRUCTURE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-SB-0060-19_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories. ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Prius Prime. Some check points have been added, expanded, or clarified.
Associated Products (1)Associated Documents - February 10, 2020•Document ID: 10172837Service Bulletin/Repair InstructionsWHEELS; ELECTRICAL SYSTEM; STEERING; BACK OVER PREVENTION; PARKING BRAKE
- Mfr Comm. #:
- T-SB-0039-19_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- TOYOTA
SummarySome 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect AFTER key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative AFTER using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation ?Some vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio doesn?t resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation?Phone call history does not update ?Bluetooth® loses connection after USB connection is made ?Navigation inoperative ?Microphone disconnected pop-up message ?Clock not displayed on the map screen ?Intermittent phone ringing with no incoming phone call ?Clock format changes from 12 ? 24 hours intermittently ?Screen intermittently goes blank ?Sound changes from one speake
Associated Products (5)Associated Documents - February 7, 2020•Document ID: 10172836Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0008-19_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- TOYOTA
SummaryAn initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Connection to a wireless network is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 smartphone app on a smartphone. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates
Associated Products (11)Associated Documents - January 27, 2020•Document ID: 10171405Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0008-20
- Date Added:
- February 18, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
Associated Products (362)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 86+ 342 moreAssociated Documents - January 24, 2020•Document ID: 10171404Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0007-19_Rev
- Date Added:
- February 18, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: REVISION NOTICE January 24, 2020 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before to customer delivery.
Associated Products (17)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota YarisAssociated Documents - January 23, 2020•Document ID: 10171457Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-TT-0520-19_Rev
- Date Added:
- February 18, 2020
- Manufacturer:
- TOYOTA
SummaryTT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Associated Products (97)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 862019 Toyota Avalon2019 Toyota Camry2019 Toyota Corolla+ 77 moreAssociated Documents - January 22, 2020•Document ID: 10171453Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0009-19_Rev
- Date Added:
- February 18, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: REVISION NOTICE January 22, 2020 Rev1: ? The Battery subsection has been updated. Any previous printed versions of this bulletin should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Associated Products (17)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota YarisAssociated Documents - January 15, 2020•Document ID: 10171448Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- T-SB-0006-19_Rev
- Date Added:
- February 18, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: REVISION NOTICE January 15, 2020 Rev2: ? The entire bulletin has been updated. February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: ? Hybrid Vehicle (HV) battery ? Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE ? BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the ?P? position and apply the parking brake completely. The shift lever CANNOT be shifted from the ?P? position with the auxiliary battery disconnected. ? If the negative (?) terminal of the auxiliary battery is reconnected, even if the vehicle is powered ON (Ready ON), the hybrid system may NOT start. In this case, depress the brake pedal and press the Power button to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.
Associated Products (8)Associated Documents - January 7, 2020•Document ID: 10171700Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0039-19_Rev
- Date Added:
- February 24, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: REVISION NOTICE December 20, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. NOTE This bulletin applies to 2018 model year Sienna vehicles ONLY if T-SB-0053-19 has been performed and completed prior to performing the Software Update Procedure in this bulletin. Some 2019 model year RAV4, RAV4 Hybrid, and Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: Toyota Apps fail to download ? Bluetooth® is unable to automatically connect AFTER key cycle ? Abnormal microphone operation ? Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ? No outgoing voice during phone calls when using Apple CarPlay® ? Incoming calls incorrectly shown on the multi-information display (MID) when using Apple CarPlay® ? CAN networking DTC B1321 ? Volume inoperative AFTER using Siri® ? Unable to adjust the treble audio setting ? Song information flickering ? Unable to select Sirius XM® music genre by voice recognition ? Noise when hanging up call on handset ? Transferred contacts do NOT match the number of handset contacts ? Sirius XM® sound slow to start ? Abnormal Toyota Apps and Scout Operation
Associated Products (4)Associated Documents - December 5, 2019•Document ID: 10170727Service Bulletin/Repair InstructionsSEAT BELTS; BACK OVER PREVENTION
- Mfr Comm. #:
- T-TT-0470-17_Rev
- Date Added:
- January 27, 2020
- Manufacturer:
- TOYOTA
SummaryTT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. The Toyota Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.
Associated Products (11)Associated Documents - November 18, 2019•Document ID: 10169334Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- T-TT-0442-17_Rev
- Date Added:
- December 16, 2019
- Manufacturer:
- TOYOTA
SummaryTT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Associated Products (80)2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Prius2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2019 Toyota 4Runner2019 Toyota Avalon2019 Toyota Camry2019 Toyota Corolla2019 Toyota Highlander2019 Toyota Land Cruiser2019 Toyota Prius2019 Toyota RAV4+ 60 moreAssociated Documents - October 21, 2019•Document ID: 10168537Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- T-TT-0578-19
- Date Added:
- December 2, 2019
- Manufacturer:
- TOYOTA
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Associated Products (223)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 862019 Toyota Avalon+ 203 moreAssociated Documents - October 15, 2019•Document ID: 10168521Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- T-TT-0577-19
- Date Added:
- December 2, 2019
- Manufacturer:
- TOYOTA
SummaryTT: On 2016-2020 model year Prius and 2017-2020 model year Prius Prime vehicles follow the recommendations when performing the HVAC odor maintenance service using A/C Power Foam Evaporator Cleaner & Refresher.
Associated Products (9)Associated Documents - September 26, 2019•Document ID: 10166039Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- T-TT-0576-19
- Date Added:
- October 15, 2019
- Manufacturer:
- TOYOTA
SummaryTT: Some Prius Prime customers may experience a MIL ON condition. Vehicles might be put into a failsafe mode and usage of battery will be discontinued. Technicians find DTC code P0ABF28 stored in the ECU.
Associated Products (4)Associated Documents - September 16, 2019•Document ID: 10166023Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- T-TT-0573-19
- Date Added:
- October 15, 2019
- Manufacturer:
- TOYOTA
SummaryTT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.
Associated Products (26)2020 Toyota Prius2020 Toyota RAV42020 Toyota Sienna2020 Toyota Tundra2019 Toyota Corolla2019 Toyota RAV42019 Toyota Sienna2018 Toyota Corolla2018 Toyota RAV42018 Toyota Sienna2017 Toyota Camry2017 Toyota Corolla2017 Toyota Prius C2017 Toyota RAV42016 Toyota Camry2016 Toyota Corolla2016 Toyota Prius C2016 Toyota RAV42015 Toyota Camry2015 Toyota Corolla+ 6 moreAssociated Documents - August 13, 2019•Document ID: 10164903Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- T-SB-0106-19
- Date Added:
- September 16, 2019
- Manufacturer:
- TOYOTA
SummaryTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories. * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet of "Final Inspection and Cleaning.") A new PDS Check Sheet has been developed for the 2020 model year Prius. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
Associated Products (1)Associated Documents - July 16, 2019•Document ID: 10164352Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-TT-0553-19
- Date Added:
- September 3, 2019
- Manufacturer:
- TOYOTA
SummaryTT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
Associated Products (69)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2019 Toyota 4Runner2019 Toyota 862019 Toyota Avalon2019 Toyota Camry+ 49 moreAssociated Documents