Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#10955552February 19, 2017
SERVICE BRAKES
THE CHECK VSC WARNING SIGN IS ON. THE DEALER RAN THE DIAGNOSTICS THAT INDICATED THE ABS BRAKE ACTUATOR AND PUMP SHOULD BE REPLACED DUE TO LEAKING AND FATIGUE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944123January 10, 2017
TIRES
CATASTROPHIC FRONT PASSENGER SIDE TIRE FAILURE AT 70 MPH ON INTERSTATE I-35. CAR WAS BROUGHT TO A HALT SAFELY FORTUNATELY. THE MAIN TIRE WAS COMPLETELY GONE, WITH JUST THE RUBBER ALONG THE EDGE OF EACH SIDE OF THE RIM REMAINING. $1300 IN DAMAGE TO THE WHEEL HOUSING, BUMPER AND WASHER RESERVOIR. TIRES ACTUALLY KELLY EDGE AS (NOT KELLY EXPLORER AS), WHICH WAS NOT AN OPTION IN THE DROP DOWN LIST PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943995January 9, 2017
UNKNOWN OR OTHER
THE VEHICLE HEATING SYSTEM DOESN'T WORK AT ALL TIMES AT WHICH TIME IT SEEMS TO SWITCH TO AIR CONDITIONING. THE DIGITAL DISPLAY ALSO FADES THE LONGER THE SYSTEM IS SWITCHED ON OR THE LONGER THE DRIVE. THIS CAN CAUSE A SAFETY ISSUE DURING COLD WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924434November 5, 2016
EXTERIOR LIGHTING
FRONT HEADLIGHT ON BOTH RIGHT AND LEFT SIDE BURNT OUT, IN DOING SO THE OUTSIDE LENS WAS BURNED WITH A QUARTER SIZE WHITE SPOT. PLASTIC LENS WAS MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910044September 27, 2016
SERVICE BRAKES
THE BRAKES ON OUR TOYOTA HIGHLANDER HYBRID RANDOMLY GET MUSHY (SLIP) AND DON'T ENGAGE FOR A SECOND, THEN WILL ENGAGE. THIS CREATES A DANGEROUS SITUATION AS THE VEHICLE WILL NOT STOP AS INTENDED AND WHEN NEEDED. ALSO, THE VEHICLE AT OTHER TIMES WILL SURGE WHEN THE BRAKES HAVE BEEN APPLIED AND YOU ATTEMPTING TO COME TO A STOP. THIS HAS BEEN HAPPENING FOR QUITE SOME TIME. THESE PROBLEMS HAVE BEEN WELL-DOCUMENTED AT THE FOLLOWING SITE. WE ARE EXPERIENCING THE EXACT SAME ISSUES AS NOTED BY OTHERS WITH OUR VEHICLE. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/5357/TOYOTA/HIGHLANDER-HYBRID/HIGHLANDER-HYBRID-BRAKE-PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903579September 4, 2016
SERVICE BRAKES
BRAKES STOPPED WORKING THEN GRABBING. VERY DANGEROUS! NEEDS TO BE A RECALL ON THE ACTUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883820July 10, 2016
ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING ON A MAJOR HIGHWAY AND IN THE FAST LANE GOING APPROXIMATELY 75/80 MPH MY 2006 TOYOTA HIGHLANDER HYBRID DIED AND FAILED TO DRIVE. THE PANEL ON THE DASH HAD A RED ! EXCLAMATION POINT, AND SAID CHECK HYBRID SYSTEM AND CHECK VSC SYSTEM. I WAS ABLE TO NAVIGATE MY VEHICLE TO THE RIGHT BREAKDOWN SHOULDER TO CALL FOR A TOW. TRIED TO START MY VEHICLE SEVERAL TIMES AND IT WOULD NOT START, BUT THE HAZARD LIGHTS AND INSTRUMENT PANEL CONTINUED TO LIGHT GIVING EVIDENCE MY NEW 12V BATTERY WAS FUNCTIONING PROPERLY. CALLED TOYOTA MOTOR USA AND ASKED WHAT RECALLS THEY HAVE LISTED FOR MY VEHICLE AND THEY ASKED FOR MY VIN. THEY TOLD ME THE ELECTRICAL INVERTER ASSEMBLY WAS COVERED FOR MY VIN. THEY GAVE ME THE NUMBER OF A TOW COMPANY TO CALL AND TOLD ME IT WAS COVERED BY TOYOTA AND I'D HAVE A RENTAL WAITING FOR ME. I HAD IT TOWED TO MY LOCAL DEALERSHIP AS DIRECTED, THEY FIXED SEVERAL OTHER RECALL ISSUES BUT NOT THIS ONE, SO WHEN I DROVE OFF THE LOT THE CAR DIED AGAIN. I MANAGED TO START THE VEHICLE AND DRIVE IT BACK ACROSS THE HIGHWAY INTO THE DEALERSHIP. AFTER SPEAKING WITH TOYOTA CORPORATION USA AGAIN, THEY APOLOGIZED AND SAID THEY MISINFORMED ME AND THAT MY VEHICLE WAS NOT PART OF THAT RECALL. HOWEVER, THEY PAID FOR MY TOW AND FOR MY RENTAL FOR 5 DAYS (THUS FAR). MY CASE NUMBER GIVEN FROM TOYOTA CORP IS 1607053248. I READ ONLINE THERE IS A CLASS ACTION SUIT REGARDING THIS ISSUE. KARL AND IRINA GAAL VS. TOYOTA MOTOR SALES, U.S.A., INC., A CALIFORNIA CORPORATION. VIA ATTY MIKE ARIAS. TOYOTA'S CUSTOMER EXPERIENCE HAS PUT IN A REQUEST FOR ME TO SPEAK WITH A SUPERVISOR AND THE TOYOTA DEALERSHIP'S GM IN MY AREA IS ALSO WORKING ON THIS ISSUE AS IT'S STILL PENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882591July 5, 2016
STEERING
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING AR ANY SPEED, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE STEERING RETURNED TO NORMAL. THE STEERING FAILURE OCCURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE POWER STEERING DIDN'T ALWAYS RETURN. SOMETIMES, THE CONSUMER HAD TO SIT FOR SEVERAL HOURS. UPDATED 09/08/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877121June 28, 2016
SERVICE BRAKES
VEHICLE IS LEAKING BRAKE FLUID THROUGH THE VACUUM LINE FROM THE MASTER CYLINDER TO THE INTAKE AND THEN OUT THE EXHAUST. BRAKES ARE NOW SPONGY AND DO NOT OPERATE AS REQUIRED FOR SAFE DRIVING. TOYOTA REFUSES TO ACKNOWLEDGE THIS RECALL STATING MY VEHICLE DOES NOT FALL UNDER THE RECALL NOTICE. THE BRAKE FLUID SLOW LEAK HAPPENS BOTH WHEN STATIONARY AND IN USE. THE RECALL WAS ISSUED ON OCTOBER 21, 2010. BRAKE FLUID TRAVELLING DOWN THIS PATH ALSO AFFECTS OTHER COMPONENTS OF THE ENGINE; SUCH AS, VACUUM LINES, FUEL AIR SENSORS BOTH PRIOR TO AND AFTER THE CATALYTIC CONVERTER, AND THE CATALYTIC CONVERTER ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876909June 27, 2016
ENGINE
THE VEHICLE ONLY HAS 103,000 MILES AND HAS FUNCTIONED FLAWLESSLY TILL RECENTLY WHEN IT STARTED USING OIL EXCESSIVELY. THAT IS ONE QUART IN 500 MILES AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875791June 22, 2016
STEERING
IT IS A 2006 HIGHLANDER HYBRID WITH 105200 MILES AND WELL MAINTAINED.. IT LOOSES POWER ASSIST IN STEERING AT ALL SPEEDS INTERMITTENTLY. IT IS VERY DANGEROUS AS I HAVE TO PUT LOT OF MUSCLE IN STEERING AT LOW SPEEDS BUT IT HAD LOST POWER ASSIST EVEN AT 65 MPH AS WELL WHICH MADE ME VERY NERVOUS. I CANNOT DRIVE THE VEHICLE AS THE POWER STEERING P/S LIGHT COMES ON MOST OF THE TIMES NOW. ONLY ONCE A WHILE IT IS OFF WHICH IS WHEN I DRIVE BUT FEW MILES OF DRIVING GETS THE LIGHT BACK ON WITH NO POWER ASSIST. I HAVE SEEN MANY PEOPLE IN FORUMS WITH THE SAME PROBLEM FOR THAT YEARS HYBRIDS. THEREFORE I AM REQUESTING TO HELP ME OUT WITH EITHER A RECALL OR GETTING THIS FIXED AT MY LOCAL ROCHESTER MN DEALERSHIP. ANYTHING YOU COULD DO AT THE EARLIEST WOULD BE APPRECIATED.. CUSTOMER REQUEST TO BE REMOVED FROM COMPLAINT LIST, CELL PHONE , ADDRESS. NOT TO BE CONTACTED. UPDATED 08/12/16*LJ UPDATED 6/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875309June 20, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A TOTAL LOSS OF POWER WHILE DRIVING 35 MPH. AS A RESULT, THE VEHICLE WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875147June 19, 2016
SERVICE BRAKES
WHILE STOPPING OR STOPPED WITH MY FOOT ON THE BRAKE PEDAL, THERE'S A CLICKING SOUND. I HAVE FOUND THAT IT'S COMING FROM THE ABS BRAKE ACCUMULATOR. THERE HAVE BEEN A COUPLE INSTANCES WHERE I'M PRESSING THE BRAKE PEDAL AND IT STARTS TO SLOW DOWN, THEN FEELS LIKE THE BRAKES RELEASE, THEN GRAB AGAIN SLOWING THE VEHICLE TO A STOP. I'VE ALMOST CRASHED A COUPLE TIMES. I'VE HEARD AND READ OF MANY PEOPLE HAVING THE SAME ISSUE WITH THIS SYSTEM AND SOME HAVE EVEN HAD ACCIDENTS DUE TO THIS. TO ME, IT SEEMS LIKE THIS WOULD BE AN IDEAL CANDIDATE FOR A RECALL, ESPECIALLY SINCE THE REPAIR CAN BE UP TO $4,000 AND MOST PEOPLE DON'T HAVE THAT MUCH THAT THEY CAN JUST PAY OUT AT A GIVEN MOMENT. ALSO, WHEN TURNING THE KEY TO ON, THE ACCUMULATOR HAS STARTED MAKING A LOUD BUZZING NOISE FOR 10-15 SECONDS. PLEASE CONSIDER THIS SYSTEM FOR IMMEDIATE RECALL TO HELP PREVENT ANY MISHAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874705June 16, 2016
SERVICE BRAKES
MY SPEED WAS ABOUT 30 MPH; SPEED LIMIT WAS 40MPH. I WAS DRIVING NORTH-BOUND APPROACHING AN INTERSECTION. UP AHEAD, I SAW THAT TRAFFIC WAS STOPPING AND THE LIGHT WAS RED. I HAD PLENTY OF TIME TO SLOW TO A STOP, AND I STARTED TO EVEN THOUGH I WAS BACK ABOUT 15 CAR LENGTHS FROM THE CARS AHEAD. WHEN I STARTED PUSHING ON THE BRAKE, MY CAR IMMEDIATELY 'DIED' BUT THE CAR KEPT ROLLING FORWARD, EVEN THOUGH I CONFIRMED MY FOOT WAS ON THE BRAKE. I WAS VERY STARTLED THAT THE CAR KEPT ROLLING WITH BRAKE APPLIED. BEFORE I COULD THINK ABOUT WHAT TO DO NEXT, THE CAR THEN RUMBLED AND SHOOK, AND THE ENGINE MADE A REVVING SOUND. THEN THE CAR JUST SPED UP INCREMENTALLY FASTER AND FASTER EVEN AS I DESPERATELY CONTINUED TO SHOVE HARD ON THE BRAKE. I YELLED "WHAT'S IT DOING?' I QUICKLY WONDERED IF I SHOULD PULL THE KEY OUT OF THE IGNITION BUT FELT THAT WAS THE WRONG THING TO DO. AS THE CAR WENT FASTER, I WENT INTO ABSOLUTE PANIC. I COULD NOT STOP THE CAR. I DIDN'T KNOW HOW TO MISS HITTING ANYONE. I WAS DESPERATE TO AVOID CARS, BUT I WAS COMPLETELY UNABLE TO STOP MY CAR EVEN AS I CONTINUED PUSHING HARD ON THE BRAKE. THEN I HIT THE CAR IN FRONT OF ME AT THE LIGHT. I TRULY BELIEVE THIS WAS AN UNINTENDED BRAKE ACCELERATION. I AM DEEPLY COMPELLED TO REPORT THIS SO THAT THE CAUSE AND RESOLUTION MAY BE FOUND BEFORE OTHERS ARE SERIOUSLY HURT OR KILLED. I SUFFERED A FRACTURED BACK AND WAS IN THE HOSPITAL 4 DAYS; AND DRIVER I RAN INTO WAS HURT AS WELL REQUIRING HOSPITAL ATTENTION. BOTH THE 3RD PARTY COMPANY FOR TOYOTA WHO DOWNLOADED THE DATA BOX AND TOYOTA SAY THE BRAKES WERE NOT APPLIED; THAT IS NOT FACTUALLY UNTRUE! THE DATA COMPUTER PRINT-OUT SHOWS WHAT TOOK PLACE PRIOR TO THE IMPACT. IN FACT, IT SHOWS THAT THE ACCELERATOR CONTINUED TO ACCELERATE UP TO THE POINT OF IMPACT WHICH TELLS US THAT THE COMPUTER TOOK OVER THE ACTIONS OF THE CAR AND DISENGAGED THE BRAKES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10872873June 7, 2016
SERVICE BRAKES
DEALER STATED THAT BRAKE ACTUATOR NEEDS TO BE REPLACED. BRAKES ARE NOT WORKING< VSC LIGHT ON< NOISE< $3200.00 TO FIX??? NO RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872718June 6, 2016
SERVICE BRAKES
THE "BRAKE ACTUATOR" BECAME DEFECTIVE, AND WAS NOT ABLE TO BE REPAIRED. THE PART WAS VERY EXPENSIVE AND SEEMS TO BE A PROBLEM THAT COULD BE CONSIDERED WIDE SPREAD ENOUGH THAT IT SHOULD BE "RECALLED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870918May 26, 2016
SERVICE BRAKES
MY ABS PUMP/ACTUATOR STARTED MAKING A WEIRD SOUND AND RUNS A LOT. I WAS TOLD THAT IT NEEDS TO BE REPLACED AND WAS QUOTED $3200. I HAVE A CHECK VSC MESSAGE, BRAKE LIGHT, AND ABS LIGHT ON NOW AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870454May 23, 2016
SERVICE BRAKES
WE PURCHASED A TOYOTA HIGHLANDER WITH THE HOPES OF GETTING A RELIABLE TRANSPORTATION VEHICLE DUE TO ITS HIGH RATINGS AND REPORTED RELIABILITY...SADLY, I WAS MISTAKEN WHEN THE ABS BRAKES FAILED TO RESPOND AND I NEARLY GOT INTO A HORRIBLE ACCIDENT DRIVING THE CAR ON THE HIGHWAY. UPON GETTING THE VEHICLE LOOKED AT, IT WAS ASCERTAINED THAT THE ABS ACTUATOR ASSEMBLY WAS TO BLAME. THE COST!!!!!!!!! $1,900 AND NO RECALL ON A PART THAT SHOULD LAST THE LIFETIME OF THE VEHICLE!!!!!! I COULD OF BEEN KILLED IN THIS FAULTY CONTRAPTION DUE TO MANUFACTURERS NEGLIGENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863677May 6, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ABS ACUATOR IS NOT WORKING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862379May 1, 2016
SERVICE BRAKES
WHEN COMING TO A STOP THE BRAKES RANDOMLY SURGE INSTEAD OF STOPPING. AFTER A VAN REAR ENDED MY CAR AT A STOPLIGHT, THE TENDENCY TO SURGE INCREASED AND CAUSED TWO REAR END COLLISIONS WITHIN A FEW MONTHS. TOYOTA CLAIMS THERE IS NOTHING WRONG WITH IT. CODES WERE DOCUMENTED, BUT I FEEL THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED BEYOND THE MANUFACTURER. IT IS ESPECIALLY PRONE TO THE SURGE WHEN BRAKES ARE HIT SUDDENLY ON CITY OR HIGHWAY STREETS. IT FEELS AS THOUGH THE COMPUTER CANNOT DECIDE WHETHER TO CHARGE THE BATTERY OR BRAKE AND THAT HESITATION IS FRIGHTENING!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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