Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#11101840June 14, 2018
SERVICE BRAKES
BRAKE ACTUATOR WAS MAKING A LOT OF NOISES STARTING IN 8/2017 WHEN I BOUGHT THE CAR. ACTUATOR PROBLEM LIGHTS CAME ON IN 3/2018, I DON'T KNOW IF THEY CAME ON BEFORE I OWNED CAR. WHEN I TOOK CAR INTO DEALER ON 9/8/2017 THEY TOLD ME NOISE WAS NORMAL AND THERE WAS NO PROBLEMS WITH BRAKES. ON 4/2/2018 VSC/ABS/BRAKE/TRACTION LIGHTS CAME ON AND TOYOTA TOLD ME I HAD TO REPLACE BRAKE ACTUATOR. I OPENED CASE # 1804022826 WITH TOYOTA WHO TOLD ME I WAS RESPONSIBLE TO PAY FOR REPAIR. THOUSANDS OF DOLLARS LATER I HAVE A NEW BRAKE ACTUATOR THAT DOESN'T MAKE ANY SOUNDS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101316June 12, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS STOPPED AT A TRAFFIC LIGHT AT THE OFF-RAMP OF EAST-BOUND 202/MCQUEEN RD EXIT. MY RIGHT FOOT WAS ON THE BRAKE PEDAL, WHEN THE VEHICLE BEGAN TO ACCELERATE UNEXPECTEDLY AND HIT THE REAR OF VEHICLE STOPPED IN FRONT OF ME. AS I REALIZED THE COLLISION, I PRESSED THE BRAKE HARDER DELIBERATELY (WHILE THE CAR IN FRONT OF ME HAD STARTED TO MOVE FURTHER), AND TO MY HORROR MY CAR CONTINUED TO ACCELERATE DESPITE MY DEPRESSING THE BRAKE PEDAL. I CONSCIOUSLY CHECKED MY FEET TO ENSURE I WAS PRESSING THE BRAKES AND NOT THE ACCELERATOR. MY CAR CONTINUED TO STRANGELY & UNEXPECTEDLY ACCELERATE UNTIL IT HIT THE SAME CAR IN FRONT OF ME AGAIN THE 2ND TIME AT THE TRAFFIC INTERSECTION. AFTER THE 2ND COLLISION, MY CAR STOPPED AND I PULLED OVER TO THE SIDE OF THE MCQUEEN ROAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11100406June 7, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FIRST A LOUD RINGING HAPPENED AND CAR WOULD NOT STOP. WE HAVE SERVICED CAR REGULARLY, BRAKES ARE NEW, BUT CAR DOES NOT STOP. TRYING TO BRAKE AT THE INTERSECTION, STOP LIGHT AND HIGHLANDER WOULD NOT STOP. PUT US IN DANGER ALMOST LED ME INTO ACCIDENT, WAS TOLD IT WAS THE ABS SYSTEM AND THAT TOYOTA IS AWARE OF THIS. THIS IS A HUGE SAFETY DESIGN ISSUE AND EXPENSIVE FIX TOYOTA NEEDS TO FIX THEIR DESIGN FLAWS. THERE IS NOT PHYSICAL CONTACT OR WEAR AND TEAR ON THE PART FOR IT TO FAIL. MS. DEBORAH HUSTON AT TOYOTA STONE WALLS THE PROCESS TO GET THIS RESOLVED. SHE CLAIMS TOYOTA IS NOT AWARE OF THESE ISSUES, BUT THE NHTSA RECORDS SHOW CUSTOMERS HAVE BEEN COMPLAINING FOR A LONG TIME AND THAT THEY KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100114June 6, 2018
SERVICE BRAKES
I HAVE BEEN HAVING PROBLEMS WITH MY BREAKS NOT WORKING! IM AN EXTREMELY SCARED TO DRIVE MY VEHICLE NOW I DONT WANT MY FAMILY HURT OR OTHERS IN THE ROAD IT IS A BIG SAFETY CONCERN THAT TOYOTA NEEDS TO ADDRESS UNTIL IT HAS BEEN COMPLETED ON ALL VEHICLES! TOYOTA HAS DIAGNOSED IT AS THE BREAK ACCUMULATER AS DEFECTIVE! THE COST IS 3000 I JUST CAN BELIVE THIS HASN'T BEEN FIXED ON ALL VEHICLES!. I REALLY HOPE WE CAN GET THIS DONE SOON SO I CAN DRIVE MY VEHICLE AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100158June 6, 2018
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATES SEEMINGLY ON IT'S OWN. WHILE DRIVING IT PICKS UP SPEED THEN SLOWS DOWN SOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092444May 8, 2018
ELECTRICAL SYSTEM, SERVICE BRAKES
I WAS PREGNANT AND DRIVING WITH 2 SMALL CHILDREN WHEN THE LIGHTS ON MY DASHBOARD CAME ON ABOUT VSC AND A LOUD RINGING HAPPENED AND THEN I TRIED TO BRAKE AT THE STOP LIGHT AND THEY WERE SO DIFFICULT TO PUSH I BARELY STOPPED IN TIME TO AVOID AN ACCIDENT. WAS TOLD IT WAS THE ABS SYSTEM AND THAT TOYOTA IS AWARE OF THIS BUT PUT STIPULATIONS ON AN EXTENDED WARRANTY RATHER THAN RECALL SO IT'S TOO LATE FOR MOST TO GET FIXED AND BE COVERED. THIS IS A HUGE SAFETY ISSUE AND EXPENSIVE FIX TOYOTA NEEDS TO STAND BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089665April 23, 2018
ELECTRICAL SYSTEM
THE PASSENGER WINDOWS CONTINUALLY STICK IN THE DOWN POSITION. I HAVE TAKEN MY HIGHLANDER TO TOYOTA SEVERAL TIMES AND PAID HUNDREDS OF DOLLARS IN REPAIRS. ALSO, THE FOB QUIT WORKING ON THE DRIVER DOOR. I THINK THERE MIGHT BE AN ELECTRICAL ISSUE IN THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088901April 18, 2018
SERVICE BRAKES
MY BRAKES BEGAN MAKING A LOT OF NOISE WHILE PARKED OR STATIONARY. THE LOCAL TOYOTA DEALER DIAGNOSED THE MALFUNCTION AS THE BRAKE ACTUARY ASSEMBLY. I DID SOME RESEARCH AND IT TURNS OUT THIS IS A RECOGNIZED PROBLEM WITH 2006-7 TOYOTA HIGHLANDER HYBRIDS AND IN RESPONSE TOYOTA EXTENDED THE WARRANTY PERIOD UNTIL DECEMBER 2017 TO COMPENSATE. HOWEVER, I WASN'T AWARE OF THIS DEFECT UNTIL RECENTLY, JUST A FEW MONTHS AFTER THE END OF THE EXTENDED WARRANTY PERIOD. WHY WASN'T A RECALL ISSUED FOR SOMETHING AS IMPORTANT TO SAFETY AS THE BRAKES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088924April 18, 2018
SERVICE BRAKES
TWO MONTHS AGO, MY CAR SYSTEM NOTED ABS SYSTEM PROBLEM: ABS LIGHT, BRAKE LIGHT, AND OTHER LIGHTS ON. I TOOK MY CAR TO TOYOTA PLACE IN GARDEN GROVE, CA DEALER, THEY TOLD ME ABS SYSTEM FAILED, IT WOULD BE REPLACED AS POSSIBLE, THE COST IS FROM $2500 TO 3500. THEY ALSO SAID THE CAR I CAN DRIVE BUT THE ABS DIDN'T WORK. THE PROBLEM IS THE COST IS TOO HIGH AND I CAN'T AFFORD FOR IT. ON LAST MONDAY 04/16/2018, AROUND 7:30AM ON THE WAY DRIVING TO THE WORK PLACE, I STEPPED ON BRAKE PEDAL, THE BRAKE SYSTEM DID NOTHING, MY CAR RAN OUT OF CONTROL. LUCKILY, I WAS FIRST IN THE LINE, THEN I DROVE THE CAR WITH NO STEP ON GAS PEDAL, HIT EMERGENCY LIGHTS ON, AND USED THE LEG BRAKE TO STOP THE CAR. AFTER THAT, MY CAR WAS TOWED TO THE TOYOTA DEALER, THEY SAID ABS ACTUATOR STOPPED WORKING AND HAD TO BE REPLACED. THEY CHARGED ME $2,642.32; THE PART COST IS $1,834.94, BRAKE FLUID IS $7.04, THE LABOR IS $650 (FROM THE ARRIVING TIME 9:36AM TO THE CALLING TIME TO NOTE MY CAR TO BE DONE AROUND 3:40PM) AND SALES TAX IS $143.30. YOU SHOULD KNOW MY CAR IS PERMANENTLY CHANGED OIL AND MAINTENANCE AT THE SAME DEALER FROM 2011, THE YEAR I BOUGHT THE CAR AS A PRE-OWNER CAR. IN THIS PERIOD TIME, MY CAR IS ALWAYS INSPECTED BY THE DEALER WITH NOTHING BIG PROBLEM AND SPECIFICALLY WITH NO WARNING ABOUT ABS SYSTEM. IN ADDITION, IN OWNER'S MANUAL AND SCHEDULED MAINTENANCE GUIDE THE MANUFACTORY KEEPS SILENT RECOMMENDATION ABOUT ABS SYSTEM REPLACEMENT. TODAY, I AM FILING A COMPLAIN ABOUT THE ABS SYSTEM PROBLEM OF TOYOTA HIGHLANDER 2006 BECAUSE IT IS VERY, VERY DANGEROUS FOR ITS CUSTOMERS WHEN DRIVING ON IT. I ALSO READ MORE THE SAME PROBLEM FROM ITS CUSTOMERS ON ONLINE. THEY MAY OR MAY NOT OPEN A FILE, BUT IT IS VITAL OF THE CONSUMER AND ALSO THE BUDGET OF EACH FAMILY. I HOPE YOU HAVE TO HELP TO SAVE THE LIFE OF PEOPLE ON THE ROAD AND SAVE THEIR MONEY ALSO. THANK YOU VERY MUCH FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080900March 22, 2018
ELECTRICAL SYSTEM
CAR HAS 84,000 MILES ON IT. AFTER A 40 MINUTE HIUGHWAY DRIVE, CAR LOST POWER AND STALLED. ENGINE LIGHTS "CHECK HYBRID SYSTEM" "CHECK ABS" AND "CHECK VCS" CAME ON. TOWED TO DEALER, DIAGNOSTIC CHECK SAID THE PROBLEM WAS WITH A WIRING HARNESS FOR THE HYBRID ELECTRICAL CABLE, WHICH SUFFERED FROM CORROSION AND THUS WAS LEAKING VOLTAGE. COST TO FIX MINIMUM OF $3500. FAULTY DESIGN??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079897March 17, 2018
SERVICE BRAKES
I PURCHASED A 2006 HIGHLANDER HYBRID FWD IN FEB 2018 FROM HERCULES POLICE DEPARTMENT. FAIRLY OFTEN WHEN I APPLY THE BRAKES AT LOWER SPEEDS 20-30MPH , THE SUV SURGES FORWARD LIKE THE BRAKES HAVE RELEASED FOR A MOMENT AND THEN HAVE REAPPLIED. IT IS DANGEROUS AND VERY DISCONCERTING IN CLOSE TRAFFIC OR WHEN GOING AROUND A CORNER OR CIRCLE. ALTHOUGH I HAVE MANAGED NOT TO HAVE A COLLISION, I HAVE COME PRETTY CLOSE WHEN DRIVING WITH A REASONABLE DISTANCE FROM THE CAR IN FRONT. I HAVE DESCRIBED IT TO TOYOTA, WHICH THEY DENIES THERE IS ANY PROBLEM SINCE THERE IS NO RECALL WAS DONE. I HAVE HAD IT DIAGNOSED WITHOUT ANY PROBLEM WITH THE BRAKES BEING IDENTIFIED. THIS IS A PROBLEM THAT IS NOTED BY MANY PEOPLE ON THE INTERNET WHO DESCRIBE THE EXACT PROBLEM WITH MY MODEL AS WELL AS OTHER HYBRIDS MANUFACTURED BY TOYOTA. IT IS A DEFECT THAT COULD CAUSE A SERIOUS ACCIDENT IF EMERGENCY BRAKING IS NECESSARY, WHICH AT SOME POINT WE ALL NEED TO DO TO BE SAFE ON THE ROAD. PLEASE ADDRESS THIS WITH TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078263March 9, 2018
SERVICE BRAKES
MECHANIC PUT NEW BRAKES ON ALL FOUR WHEELS. WHEN DONE THE : MAINTENANCE VSC MESSAGE; TRACTION CONTROL; ABS; AND BRAKE LIGHTS CAME ON. THREE OTHER MECHANICS LOOKED AT IT AND CONCLUDED THAT THE ACCUMULATOR WAS NOT WORKING PROPERTY. I WAS ABLE TO CONFIRM THIS DIAGNOSTIC THROUGH MANY EXACT SAME COMPLAINTS ON YOUR SITE.. ALSO, ALL THE BRAKE COMPONENTS WERE SEVERELY RUSTED CAUSING AN ADDED TIME TO DO THE PARTS OUT. TO DATE THERE HAS NOT BEEN AN ACCIDENT; BUT THE PROBLEM IN NEW YORK IS CAR WON'T PASS YEARLY INSPECTION BECAUSE OF OTHER FILED COMPLAINTS THE NEXT STOP IS THE DEALERSHIP APPARENTLY IF I CAN GET THERE SAFELY. (I'M ANOTHER PERSON ON SOCIAL SECURITY WITHOUT LARGE AMOUNTS OF CASH ~$2000 - $5000 TO SPEND ON A CAR THAT IS NOW DEPRECIATED TO ~ $4500.) THIS SAFETY ISSUE NEEDS TO BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845498March 1, 2018
VEHICLE SPEED CONTROL
2006 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED AND JUMPED A CURB AND HIT A BUILDING WHILE THE BRAKES WERE BEING DEPRESSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075083February 26, 2018
VISIBILITY/WIPER
MY VEHICLE IS A HIGHLANDER HYBRID LIMITED. THE LIMITED HAS A TOUCHSCREEN DISPLAY TO CONTROL THE ONBOARD GPS, SOUND SYSTEM, MAINTENANCE REMINDERS, AND CLIMATE CONTROL. I BRING THIS UP BECAUSE A FEW MONTHS AGO THE DISPLAY WOULD INTERMITTENTLY GO BLACK. THE ONLY BUTTON THAT WOULD RESPOND WAS THE MAP BUTTON WHICH CAUSED THE SCREEN TO DISPLAY A MESSAGE STATING THAT IT WAS DISCONNECTED FROM THE EXTERNAL SYSTEM. INITIALLY, THE SCREEN WOULD GO BLACK ONLY AFTER I STARTED TO MOVE, BUT LATER I REALIZED THAT THE MOVEMENT WASN'T A FACTOR BUT THE AMOUNT OF TIME THAT THE VEHICLE WAS IN OPERATION.ONLY A COUPLE OF MINUTES AFTER IGNITION. AS TIME WENT BY THE SCREEN HAS NOW BECOME PERMANENTLY BLACK. MY CONCERN IS THAT I NOW NO LONGER HAVE CONTROL OF THE CLIMATE CONTROL WHICH COULD LEAD TO MAJOR SAFETY ISSUES DUE TO POTENTIAL LACK OF VISIBILITY. THE REAR DEFROSTER HAS ITS OWN INDEPENDENT BUTTON, SEPARATE FROM THE DISPLAY, BUT THAT ALSO DOES NOT RESPOND. I'VE READ THAT THIS IS A COMMON ISSUE AMONG FIRST-GENERATION HIGHLANDER LIMITEDS AND THAT THE COST COULD BE UPWARDS OF $2000 TO REPAIR. THIS ISN'T SOMETHING THAT WAS CAUSED BY USER ERROR OR MISUSE, IT'S SOMETHING RELATED TO THE MANUFACTURE OF THE CAR. THIS ISN'T SOMETHING THAT THE CONSUMER SHOULD HAVE TO PAY FOR OUT OF POCKET. ALSO, ONE OF THE THINGS I READ WAS THAT THIS COULD BE CAUSED BY A TRIPPED FUSE SO I CHECKED EVERYONE (EXCEPT THE ONES THAT COULDN'T POSSIBLY BE INVOLVED) AND NOT ONE FUSE WAS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073977February 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2006 HIGHLANDER HYBRID, CHECK HYBRID SYSTEM, CHECK VSC LIGHT, BRAKE AND ABS LIGHT ALL ON PERMANENTLY AND MY BRAKES AREN'T WORKING. I WAS FORTUNATE NOONE GOT HURT.. IT WAS REALLY DANGEROUS WHEN YOU PRESS THE BRAKE AND IT DOESN'T STOP. ... FROM WHAT I READ ABS ACCUMULATOR WHICH COST 3K+ TO REPLACE AND THE HYBRID INVERTER WHICH COST 5K+ TO REPLACE. NHTSA PLEASE ISSUE A RECALL ON THIS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072374February 12, 2018
SERVICE BRAKES
BRAKE ACTUATOR ASSEMBLY IS MALFUNCTIONING, AND IS CAUSING THE VEHICLE CHARGING SYSTEM LIGHT TO ACTIVATE WHICH IN TURN DOES NOT ALLOW YOU TO START THE VEHICLE. I WAS TOLD THAT IF I WAS TO CONTINUE DRIVING WITH THE MALFUNCTION, I COULD LOSE MY BREAKING SYSTEM WHILE DRIVING. TOYOTA IS AWARE OF THIS PROBLEM, AND REFUSES TO DO A RECALL ON MY VEHICLE. THE COST TO REPAIR IS OVER $2100. FAULTY BRAKING SYSTEM SHOULD BE A PRIORITY FOR TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067113February 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CONTACT STATED THAT ALL OF THE WARNING INDICATORS ILLUMINATED ON AND OFF. THE CONTACT CALLED STEVENS CREEK TOYOTA SAN JOSE AT (408) 984-1234 (LOCATED AT 4202 STEVENS CREEK BLVD, SAN JOSE, CA 95129) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065531January 28, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MOST OF DASHBOARD LIGHTS WENT ON AND BRAKES FAILED TO ENGAGE WHEN 17 Y/O SON DRIVING VEHICLE AS PULLING INTO PARKING SPOT. ABLE TO USE EMERGENCY BRAKE AS IN PARKING LOT AND STOP THE VEHICLE. TOOK TO TOYOTA AND TOLD ACTUATOR NEEDED TO BE REPLACED TO COST OF ABOUT $2400. THIS OCCURRED ON 01/09/2018. WE FOUND OUT AFTER THE FACT THE EXTENDED WARRANTY ON THIS EXPIRED ON 12/31/2017 JUST 9 DAYS BEFORE OUR SON HAD THIS INCIDENT. LUCKILY IN PARKING LOT AS WE LIVE IN THE MOUNTAINS AND COULD HAVE BEEN A FATALITY/SERIOUS INJURY IN ANOTHER SETTING. WE HAVE FILED COMPLAINT W/ TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064144January 22, 2018
SERVICE BRAKES
VEHICLE STABILITY CONTROL WARNING LIGHT CAME ON. NOTHING IN MANUAL ABOUT IT. CALLED TOYOTA DEALER SAID NO RUSH TO BRING IT IN. SNOWSTORM DELAYED ME. WENT IN - TOLD DANGEROUS TO DRIVE. HAVE TO REPLACE THE AUTOMATIC BRAKING ACTUATOR - PART COSTS $1800 AND 3 HOURS LABOR - AROUND $2400 - THE CAR ONLY HAS 130K ON IT. BRAKE WAS SLIPPING DAY I GOT TO THE DEALER UNLESS I PRESSED HARDER THAN NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061549January 9, 2018
SERVICE BRAKES
I WAS ON HIGHWAY THE LIGHT( BRAKE VSC ABS..) THEN I HEARD NOISE I TRY TO PUSH THE BREAK DIDN'T STOP AND I AM GLAD THAT I MANAGE TO SLOW IT DOWN. I TAKE IT TO MECHANIC AND HE TOLD ME THIS BECAUSE SOME KIND OF ABS BRAKE ACCUMULATOR AND RELATED ISSUES. THERE HAVE BEEN A COUPLE INSTANCES WHERE I'M PRESSING THE BRAKE PEDAL AND IT STARTS TO SLOW DOWN, THEN FEELS LIKE THE BRAKES RELEASE, THEN GRAB AGAIN SLOWING THE VEHICLE TO A STOP. I'VE ALMOST CRASHED A COUPLE TIMES. I'VE HEARD AND READ OF MANY PEOPLE HAVING THE SAME ISSUE WITH THIS SYSTEM AND SOME HAVE EVEN HAD ACCIDENTS DUE TO THIS. TO ME, I DONT HAVE $4000 TO FIX THE PROBLEM AND RIGT KNOW I AM STUDENT AND I DONT KNOW WHAT TO DO, IT SHOULD BE RECALL. ALSO, WHEN TURNING THE KEY TO ON, THE ACCUMULATOR HAS STARTED MAKING A LOUD BUZZING NOISE FOR 10-15 SECONDS. PLEASE, PLEASE CONSIDER THIS SYSTEM FOR IMMEDIATE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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