Toyota Highlander Complaints (2003)

258 consumer complaints on file.

#10515525June 6, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SUN VISOR FAILED. THE CONTACT STATED THAT HE PUT THE VISOR UP BUT IT FELL SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514088May 29, 2013
ENGINE
LEAK AT REAR OF ENGINE, UNDER INTAKE MANIFOLD. HEAD GASKET, OR WARPED HEAD. CYLINDER HEAD BOLT THREADS DAMAGED . TOYOTA SAID SOME VEHICLES EQUIPPED WITH THE 2AZ-FE ENGINE MAY EXHIBIT DAMAGED CYLINDER HEAD BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512940May 21, 2013
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511964May 14, 2013
ENGINE
I TOOK MY 2003 TOYOTA HIGHLANDER TO THE GARAGE AFTER I NOTICED THAT COOLANT WAS LEAKING FROM THE ENGINE BLOCK. IT HAD JUST GONE OVER 100,000 MILES AND WE BOUGHT IT NEW. I WAS TOLD THAT A HEAD GASKET WAS BLOWN WHICH WAS DUE TO A DEFECT SINCE THE ENGINE DIDN'T OVERHEAT. THERE WEREN'T ANY ISSUES OTHER THAN THE FLUID LEAKING. I DID SOME RESEARCH AND FOUND THAT MANY OTHER HIGHLANDER OWNERS HAVE HAD THE SAME ISSUE (HEAD GASKET BLOWN, LEAKING COOLANT, AND STRIPPED BOLTS ON THE BLOCK). I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO. THIS IS VERY FRUSTRATING THAT THEY ARE NOT TAKING ACCOUNTABILITY FOR A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510962May 7, 2013
ENGINE
ENGINE STARTED TO LEAK COOLANT FROM THE HEAD GASKET, AND AFTER A COUPLE DAYS WAS LEAKING ABOUT A GALLON A DAY. AT THAT POINT I STOPPED DRIVING THE VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THEY SAID IT WAS LEAKING FROM THE HEAD GASKET BECAUSE THE HEAD BOLTS ARE STRIPED OUT. COST WOULD BE AROUND $5000 BECAUSE IT HAD TO BE STRIPED DOWN AND TAKEN TO A MACHINE SHOP TO BE FIXED. AND MORE THEN LIKELY IT WOULD NEED A NEW MOTOR BLOCK. I STILL HAVEN'T HAD THE CAR FIXED BECAUSE I CANT AFFORD TO SPEND THAT KIND OF MONEY RIGHT NOW. I HAVE DONE ALOT OF RESEARCH ON THIS AND SEEMS MANY PEOPLE ARE HAVING THE SAME ISSUE WITH THE 2003 HIGHLANDER. THIS FOR SURE IS A DESIGN DEFECT IN THE HIGHLANDER AND TOYOTA WILL NOT ACKNOWLEDGE IT AND HELP RESOLVE THE PROBLEM BECAUSE THERE HAS NOT BEEN A RECALL. I WROTE SEVERAL LETTERS TO TOYOTA AND THAT IS BASICALLY THE SAME ANSWER I GOT EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510786May 6, 2013
POWER TRAIN, STRUCTURE:BODY
ON APRIL 15, 2013 WHILE PARKING MY 2003 TOYOTA HIGHLANDER ALL OF A SUDDEN MY CAR ACCELERATED WHILE SHIFTING FROM REVERSE TO DRIVE WHILE I WAS PARKING. SUDDENLY MY CAR TOOK OFF WITH THE ENGINE FULL SPEED TO RED LINE ON THE TACHOMETER IN A SPACE OF FOUR FEET IT JUMPED THE PARKING BLOCK AND SMASHED INTO THE CENTER BLOCK WALL WITH MY FOOT ON THE BRAKE. THE DAMAGE TO MY CAR WAS $2000.00. THIS WAS THE SECOND TIME THIS HAS HAPPENED. I CONSIDER MYSELF LUCKY, BECAUSE I COULD HAVE BEEN HURT AND OTHER PEOPLE. I AM SCARED NOW WHEN I DRIVE MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509196April 22, 2013
ENGINE
MY 2003 TOYOTA HIGHLANDER ( 2.4L 4-CYLINDER) DEVELOPED A COOLANT LEAK ON THE BACK SIDE OF THE ENGINE. MY MECHANIC INFORMED ME IT HAD A BLOWN HEAD GASKET AND THAT THE BACK THREE HEAD BOLTS ARE COMPLETELY STRIPPED,ALLOWING COOLANT TO LEAK ONTO THE ENGINE. AFTER SOME RESEARCH ON THE COMPUTER I FIND THIS IS A VERY COMMON PROBLEM. WHAT WILL IT TAKE TO GET TOYOTA TO STEP UP AND TAKE CARE OF THEIR PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508545April 17, 2013
ENGINE
DRIVING IN TOWN TRAFFIC, CAR OVERHEATED FOR THE FIRST TIME EVER HAVING THIS CAR. THOUGHT IT WAS PROBABLY A THERMOSTAT SO TOOK TO FIRESTONE, THEY CALLED AND SAID I HAVE A BLOWN HEAD GASKET! AT ONLY 95000 MILES. I HAVE BABIED AND HAD EVERY SINGLE REGULAR SERVICE DONE TO THIS VEHICLE SINCE IT WAS THE FIRST NEW CAR I EVER BOUGHT. I THOUGHT TOYOTAS WERE LONG LASTING VEHICLES. APPARENTLY NOT. I'M GOING TO HAVE TO COME UP WITH OVER $2000 DOLLARS TO HAVE IT REPAIRED. I'VE TAKEN THE VEHICLE TO THE TOYOTA DEALERSHIP IN TOWN THAT I BOUGHT IT FROM AND THEY ARE GOING TO CALL ME TO LET ME KNOW IF THEY AGREE WITH FIRESTONE'S ASSESSMENT. I UNDERSTAND THAT THE HEAD BOLTS ARE ALSO STRIPPED IN THIS YEAR MODEL. I'M VERY UPSET THAT I COULDN'T PAY WHAT I PAID FOR THIS SUV (EXPENSIVE) AND HAVE IT EVEN MAKE IT TO 100,000 MILES. MY AMERICAN MADE CAR WENT TO 130,000 AND THAT'S SUPPOSED TO BE THE OPPOSITE. TOYOTA NEEDS TO PAY FOR MY REPAIRS TO THIS VEHICLE!! I AM THE ONLY OWNER AND I'M NOT BUYING TOYOTA AGAIN...I'M VERY SAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504113March 22, 2013
ENGINE
ORIGINAL OWNER OF A 2003 TOYOTA HIGHLANDER 2.4L 4-CYLINDER ENGINE, SERVICED BY TOYOTA DEALER AND LOCAL REPAIR SHOP. MY WIFE WAS DRIVING THE CARE WHEN THE ENGINE TEMP SHOT UP. PULLED OVER AND TOOK CAR TO SHOP FOR DIAGNOSIS. --- MY REPAIR SHOP SERVICEMAN TOLD ME THE RADIATOR WAS ALMOST EMPTY, AND IT LIKELY HAD A BLOWN HEAD GASKET - A $2500 REPAIR BY MY LOCAL REPAIR SHOP. BUT WHEN HE WENT TO TAKE OFF THE HEAD, THE BOLT CYLINDERS CAME OUT TOO, ALMOST ALL WERE LOOSE AND APPARENTLY CAUSED THE LEAKAGE OVER TIME. HE DIDN'T HAVE THE TOOLING TO FIX THE BOLT SLEEVE ISSUE, AND I'D NEED A WATER PUMP, TOO. THERE ARE NUMEROUS REPORTS ONLINE OF THIS HAPPENING WITH THIS ENGINE. TOYOTA SHOULD RECALL THIS TO RESTORE CONSUMER CONFIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504154March 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ENGINE BLOCK BOLTS HAD STRIPPED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502202March 9, 2013
ENGINE
ORIGINAL OWNER OF A 2003 TOYOTA HIGHLANDER 2.4L 4-CYLINDER ENGINE, SERVICED BY TOYOTA DEALER AND LOCAL REPAIR SHOP. 4 MONTHS AGO IT WAS MAKING A FLUTTERING NOISE AND I HAD IT SERVICED, IT NEEDED AN OIL PAN GASKET, GOT A FULL OIL CHANGE, TOO. BUT APPARENTLY IT ALSO HAD A BAD WATER PUMP, AND HAD DEVELOPED A COOLANT LEAK, AND WAS BURNING OIL. -- WE NEVER NOTICED ANY WHITE SMOKE COMING OUT THE BACK, AND NO COOLANT TEMPERATURE VARIANCE, ALWAYS IN THE MIDDLE AFTER WARMING UP. WE NEVER GOT A LOW OIL LIGHT WARNING, NO CHECK ENGINE LIGHT WHILE DRIVING. --- THE SUV SHUT DOWN ON IT'S OWN JUST COMING OFF A HIGHWAY EXIT RAMP. I STARTED IT UP AGAIN TO PULL OVER A BLOCK AWAY AND THEN SHUT IT OFF. IT STEAMED UP, OVERHEATED. THE TOW SERVICE GUY COULDN'T RESTART IT. --- MY REPAIR SHOP SERVICEMAN TOLD ME THE RADIATOR WAS ALMOST EMPTY, AND IT LIKELY HAD A BLOWN HEAD GASKET - A $2500 REPAIR BY MY LOCAL REPAIR SHOP. BUT WHEN HE WENT TO TAKE OFF THE HEAD, THE BOLT CYLINDERS CAME OUT TOO, ALMOST ALL WERE LOOSE AND APPARENTLY CAUSED THE LEAKAGE OVER TIME. HE DIDN'T HAVE THE TOOLING TO FIX THE BOLT SLEEVE ISSUE, AND I'D NEED A WATER PUMP, TOO. SO FOR LESS THAN THE COST OF ALL THE REPAIRS, KNOWN AND POSSIBLE FUTURE PROBLEMS, LIKE RUST OR OTHER WORN INTERNAL PARTS, HE RECOMMENDED A REBUILT ENGINE, WITH HIGHER QUALITY STEEL BOLT SLEEVES, (THE WAY THE ORIGINAL ENGINE SHOULD HAVE BEEN MADE). HE INVESTIGATED AND ALERTED ME TO THE COMPLAINTS ONLINE, AND REMINDED ME TO KEEP THE REPAIR RECEIPTS. --- I AM DEVASTATED, AND HAD TO BORROW MONEY FROM RETIREMENT TO PAY FOR THIS, SINCE THE KELLY BLUE BOOK VALUE WAS STILL A FEW THOUSAND HIGHER THAN THE REPAIR COST. I BOUGHT THIS CAR NEW AND SERVICED IT WITH THE ANTICIPATION OF DRIVING IT FOR AT LEAST ANOTHER 50K MILES. IT NEVER HAD A SINGLE OVERHEAT PROBLEM, RAN LIKE A TOP, DRIVING ME BACK AND FORTH TO WORK 45 MIN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502029March 7, 2013
STRUCTURE:BODY
THE PROBLEM IS SINCE WE PURCHASED THE 2003 TOYOTA HIGHLANDER IN 2005, THE DRIVERS SIDE SUN VISOR ( THE ONE WITH THE HOME LINK BUTTONS AND THE LIGHTED MIRROR) ... IT HAS NEVER BEEN ABLE TO STAY UP. WHEN PUT UP NEAR THE ROOF, IT CONSTANTLY FALLS DOWN BLOCKING MY VISION AS THE DRIVER. THIS IS VERY UNSAFE AND SHOULD BE MODIFIED AND RECALLED FROM TOYOTA BEFORE IT CAUSES SOMEONE TO CRASH BECAUSE OF NOT BEING ABLE TO SEE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499602February 21, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND ATTEMPTING TO PARK, HE HAPHAZARDLY CRASHED INTO A WALL AND THE FRONT FENDER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FENDER WOULD HAVE TO BE REPLACED. THE CONTACT APPLIED GLUE TO THE AREA AND RE-ATTACHED THE FENDER TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 05/10/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499231February 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 140,000. UPDATED 4/24/13 *CN THE CONSUMER STATED A MECHANIC ADVISED THAT 3 BOLTS WERE STRIPPED OUT OF THE BLOCK. IT COULDN'T BE REBUILT. THE MECHANIC ALSO ADVISED THIS WAS DUE TO A MANUFACTURER PROBLEM. REPLACING THE MOTOR IS NOT A GUARANTEE THE FAILURE WOULDN'T RECUR. UPDATED 05/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496588February 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE GAUGE FLUCTUATED THEN INCREASED TO MAX. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENGINE HAD TO BE REPLACED BECAUSE THE BOLTS WERE STRIPPED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492009January 9, 2013
ENGINE
2003 TOYOTA HIGHLANDER 2.4 L 4-CYLINDER ENGINE, 108,000 MILES, PERFECT SERVICE, UNTIL IT DEVELOPED COOLANT LEAK ON THE BACK SIDE OF THE TOP OF THE ENGINE, ADJACENT TO AN INSULATOR PAD AT THE BACK OF THE ENGINE BLOCK. THE BACK 3 HEAD BOLTS ARE COMPLETELY STRIPPED, ALLOWING COOLANT TO LEAK ONTO THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490644January 1, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
CAR ACCELERATED AND CHASED INTO HOUSE IN NOV 20011. CAR ACCELERATED IN PARKING LOT DEC. 2012. NO DAMAGE THIS TIME BUT IN 2011 THERE WAS 14,000 $ DAMAGE TO HOUSE AND CAR. CAR WAS CHECKED OUT AT TOYOTA TWICE ,NO PROBLEM FOUND. WIFE WILL NEVER DRIVE THE CAR AGAIN. SHE IS INFEAR OF HURTING SOMEONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490347December 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE TEMPERATURE GAUGE INCREASED HOWEVER, THE CONTACT DID NOT SEE ANY SMOKE OR STEAM COMING FROM UNDER THE HOOD. THE CONTACT ALLOWED THE VEHICLE TO COOL BEFORE RESUMING OPERATION. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THAT THE ENGINE BOLTS WERE STRIPPED. THE CONTACT WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT PROVIDED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482009October 23, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THERE WAS COOLANT WAS LEAKING FROM THE FIRE WALL. THE CONTACT ATTEMPTED TO CONTACT THE DEALER TO SCHEDULE A DIAGNOSTIC TEST BUT THE CONTACT COULD NOT GET A RESPONSE. THE CONTACT THEN CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478739October 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO OVERHEAT AND COOLANT ABNORMALLY LEAKED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING DUE TO THE HEAD GASKET NOT BEING ABLE TO BE REMOVED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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