Toyota Highlander Complaints (2004)

286 consumer complaints on file.

• #10083154August 2, 2004
  STRUCTURE:BODY

  THE 1994 TOYOTA HIGHLANDER HAS A STRUCTURAL DEFECT THE CAN BE VERY DANGEROUS AND AT THE VERY LEAST UNACCEPTABLE FROM A QUALITY CONSUMER STANDPOINT. WHEN THE REAR WINDOW IS PUT DOWN IT CREATES A WIND NOISE AND VIBRATION THAT IS DANGEROUS TO THE PASSENGERS AND DRIVER. IT IS HARD TO IMAGINE THAT TOYOTA COULD LET THIS GO ON WITHOUT A RECALL OR AT THE VERY LEAST A WARNING AND A BETTER SOLUTION THAN "OPEN UP THE FRONT WINDOWS BEFORE OPERATING THE BACK ONES". AFTER JUST ONE MONTH OF OPERATION I AM REALLY QUESTIONING IF I WILL EVER OWN A TOYOTA AGAIN.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10082925July 29, 2004
  EXTERIOR LIGHTING:HEADLIGHTS

  THE NEW MODEL YEAR 04 TOYOTA HIGHLANDER SUV AND SIENNA VANS HAVE POORLY DESIGNED AND OR MISADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ON COMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10078895June 27, 2004
  EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

  JACK SUPPLIED WITH VEHICLE IS INADEQUATE FOR SIZE/WEIGHT OF VEHICLE PARTICULARLY ON VEHICLES EQUIPPED WITH OPTIONAL 16" WHEELS. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10066047April 13, 2004
  VEHICLE SPEED CONTROL

  UNINTENDED ACCELERATION PROBLEM, IN A BRAND NEW TOYOTA HIGHLANDER CAUSING AN ACCIDENT. (IT HAD THE SAME PROBLEM TWICE BEFORE)

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10062599March 19, 2004
  AIR BAGS:FRONTAL

  AIR BAGS FAILED TO DEPLOY. A NISSAN PATHFINDER CUT IN FRONT OF ME AND I CRASHED INTO HIM. I WAS DRIVING ABOUT 50 MPH WHEN HE SUDDENLY VEERED INTO MY LAND. I TRIED TO BRAKE, BUT THERE WASN'T TIME AND I HIT THE BACK OF HIS PATHFINDER AND THEN SPUN AROUND AND HIT THE GUARDRAIL. THE SEAT BELTS EXPLODED, BUT THE AIRBAGS DID NOT DEPLOY, UPON EITHER IMPACT. THE FIREMEN JUST SHOOK THEIR HEADS IN DISBELIEF AND MY CAR'S DAMAGE (~$9000). MY HIGHLANDER WAS SUPPOSED TO BE BACK TO ME IN 2-3 WEEKS, BUT IT HAS BEEN NINE WEEKS AND THE CAR STILL ISN'T FIXED DUE TO BACK ORDERS AT TOYOTA. THE NUISANCE OF THE TOYOTA BACKORDERS MAKES ME VERY UNSATISFIED WITH TOYOTA. THE FAILURE OF THE AIR BAG TO DEPLOY IS SCARY AND MAKES ME VERY LEERY OF THE HIGHLANDER AND DECREASES MY FAITH IN TOYOTA, ONCE I DO GET IT BACK. (AL

  Crash:

  Yes

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #10062206March 15, 2004
  STRUCTURE:BODY

  I HAVE A 2004 TOYOTA HIGHLANDER. ON MY WAY TO GEORGIA ON INTERSTATE 75, WHILE GOING 70 MILES PER HOUR, I ROLLED DOWN THE BACK WINDOWS.THE VEHICLE VIOLENTLY SHOOK AND THE PRESSURE INSIDE WAS PIERCING TO MY EARS, I FELT LIKE THE BACK REAR WINDOW WAS GOING TO BLOW OUT. THE VHEICLE SHOOK SO VIOLENTY, I HAD A VERY HARD TIME KEEPING UNDER CONTROL WHILE I ROLLED UP THE WINDOWS IT SCARED ME SO BAD, I ALMOST LOST CONTROL OF THE VEHICLE. I REQUESTED THAT THE DEALER (COURTESTY TOYOTA) PUT IN WIND BREAKS OR VENTS, OVER THE SIDE WINDOWS SO THAT I WAS ABLE TO ROLL DOWN THE WINDOWS AND DRIVE SAFELY AND THE DEALER REFUSED MY REQUEST. I TOLD THE DEALER, THAT I BELIEVED THIS SITUATION WAS A SAFETY ISSUE AND THEY STILL REFUSED MY REQUEST. I ASKED TO SEE THE SERVICE MANAGER AND THE SERVICE MANAGER TOLD ME HE WAS AWARE OF THE PROBLEM, THAT WIND BREAKS "WOULD NOT HELP" THE SITUATION. HE SAID THAT IF I WOULD PUT DOWN THE FRONT WINDOWS A FIVE OR SIX INCHES, I WOULD NOT HAVE THE WIND PROBLEM IN THE REAR OF THE VEHICLE. I TOLD HIM, I DO NOT ALWAYS WANT THE FRONT WINDOW OPEN, WHEN I AM DRIVING, SOMETIMES, I WOULD JUST LIKE TO HAVE SOME AIR IN THE BACK. (I ALSO SAID, SUPPOSE SOME CHILD IN THE BACK SEAT SUDDENLY DECIDED TO ROLL DOWN THE WINDOW WHILE THE MOTHER WAS DRIVING ON THE INTERSTATE). AT INTERSTATE SPEEDS YOU WILL LOOSE CONTROL OF THE VEHICLE WITH THE WIND AND THE VEHICLE SHAKING SO VIOLENTLY. THE REASON I CHOSE THE HIGHLANDER WAS THAT THE BACK WINDOWS OPENED. I TAKE MY DOGS WITH ME WHEN I TRAVEL AND THEY CAN GET AIR WHILE THEY ARE RIDING IN THE BACK.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0