Toyota Highlander Complaints (2004)

286 consumer complaints on file.

#10111632February 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
SAFETY CONCERN WITH 2004 TOYOTA HIGHLANDER TRANSMISSION. *BF THE CONSUMER STATED THAT THE VEHICLE SHIFTS IN A HESITATION MODE THEN SURGES. THE VEHICLE TAKES A LONG TIME TO SHIFT FROM FIRST TO SECOND GEAR. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108274February 16, 2005
SEAT BELTS:FRONT
THERE WAS A SEAT BELT LOCKING REEL FAILURE THAT HAD OCCURRED IN A ROLLOVER ACCIDENT IN A TOYOTA HIGHLANDER. *AK THE VEHICLE WAS HIT FROM THE SIDE. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10110539February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2004 TOYOTA HIGHLANDER HESITATION IN THE TRANSMISSION. DEALER SAID IT WAS "NORMAL", BUT I SEE COMPLAINTS HAVE BEEN FILED AND THE NHTSA IS CONTEMPLATING A FORMAL INVESTIGATION. MY HIGHLANDER HESITATES EVERY TIME I REMOVE MY FOOT FROM THE GAS AND QUICKLY REAPPLY IT. IN SOME CONDITIONS, IT HAPPENS AS I'M DECELERATING AND PRESS THE GAS. ALSO, PERIODICALLY, THE TRANSMISSION WILL JUMP BACK AND FORTH BETWEEN GEARS AS THOUGH THE VEHICLE DOESN'T KNOW WHICH GEAR TO BE IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110411February 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ERRONEOUS "REMINDER" FROM TOYOTA STATES THEY PREVIOUSLY SENT AN "OFFICIAL SAFETY RECALL NOTIFICATION" FOR "SAFETY RECALL CAMPAIGN SSC 40B" RE "CHILD PROTECTION LOCK SYSTEM". WE HAVE RECEIVED NO PREVIOUS NOTICE OF THIS ALLEGED RECALL. I HAVE ALREADY SENT A SEPARATE INQUIRY AND COMPLAINT TO TOYOTA MOTORS, USA ABOUT THIS. WE ARE CONCERNED THAT WE MISSED THE FIRST NOTICE, AND THAT TOYOTA CAN'T KEEP IT STRAIGHT WHO THEY NOTIFIED AND WHO THEY DIDN'T NOTIFY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108342February 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 TOYOTA HIGHLANDER LIMITED V6 AWD. THE CAR HAS EXTREMELY DANGERIOUS PERFORMANCE CHARACTERISTICS WHICH WILL BE THE CAUSE OF MANY ACCIDENTS. THERE IS AN UNEXPECTED AND VARYING DEGREE OF LAG IN ACCELERATION WHEN TRYING TO ACCLERATE TO MERGE ON HIGHWAYS OR TO MAKE TURNS ACROSS ONCOMING TRAFFIC. THIS IS A SEVERE AND DANGEROUS PROBLEM WHICH WILL LEAD TO LOSS OF LIFE. THE DEALER SAYS IT IS "JUST A CHARACTERISTIC OF THE CAR" AND NOTHING CAN BE DONE. THIS KIND OF "CHARACTERISTIC" IS TOO DANGEROUS TO JUST ACCEPT THAT NOTHING CAN BE DONE. THIS IS AN UNACCEPTABLE AND DANGEROUS PROBLEM!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107842January 24, 2005
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HESITATION AND DELAYED ACCELERATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107233January 11, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 3 MPH DRIVER NOTICED THAT THE SLIP LIGHT INDICATOR APPEARED ON THE DASHBOARD AND REMAINED ON. SUDDENLY, THE VEHICLE FAILED TO ACCELERATE, AND THE STEERING WHEEL LOCKED. DRIVER PULLED OVER, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. MECHANIC INFORMED THE DRIVER THAT STEERING NEEDED TO BE ALIGNED, AND ALIGNED IT. HOWEVER, THE PROBLEM RECURRED, AND MECHANIC DETERMINED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. *AK......STEERING SENSOR IS ON BACK ORDER FOR 1 MONTH. THIS SENSOR IS ON BOTH THE TOYOTA HIGHLANDER AND SIENNA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105672January 3, 2005
AIR BAGS:SIDE/WINDOW
WAS T-BONED ON DRIVERS SIDE AND THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10104409December 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
MY 2004 TOYOTA HIGHLANDER MAKES A TERRIBLE HUMMING / MOANING SOUND ON ACCELERATION THAT RESONATES WITHIN THE VEHICLES AND DISTURBS THE DRIVER. THE PROBLEM TYPICALLY OCCURS DURING SPEEDING UP FROM 0 MPH. IT IS TERRIBLY FRUSTRATING THAT A BRAND NEW CAR MAKES SUCH A ANNOYING SOUND. IT IS ALSO HESITATES A LOT DURING 20-40 MPH SPEED RANGE. THE VEHICLE DOES NOT RESPOND AS IT SUPPOSED TO ON ACCELERATION AND THAT TOO SPECIALLY WHILE DRIVING WITHIN THE CITY. ON CANTACTING THE DEALER AND TOYOTA'S NATIONAL CUSTOMER SERVICE THAY SAID IT IS DESIGNED TO BE LIKE THAT AND THE HESITATION IS A BY-PRODUCT OF COMPUTER CONTROLLED AUTOMATIC TRANSMISSION. CURRENTLY THERE IS NO FIX FOR THIS. AM TERRIBLY FRUSTRATED NOW AND PROMISE TO NEVER BUY ANY VEHICLE FROM TOYOTA IN FUTURE. I WOULD ALSO MAKE SURE THAT MY FRIENDS AND RELATIVES DOES NOT GO NEAR A TOYOTA DEALER. I AM DESPERATE IN GETTING RID OF THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104267December 21, 2004
LATCHES/LOCKS/LINKAGES
2004 TOYOTA HIGHLANDER WAS INVOLVED IN CRASH. THE DOORS WERE NOT LOCKED WHEN TRAVELING, BUT WERE LOCKED WHEN THE CAR CAME TO A STOP AFTER CRASH. OCCUPANTS COULD NOT GET OUT. THEY COULD NOT TURN OFF KEY. THEY COULD NOT BREAK WINDOWS TO GET OUT, EITHER, NO MATTER HOW MUCH THEY KICKED THEM. THIS IS A SERIOUS MATTER. IF THERE HAD BEEN A FIRE, THE OCCUPANTS WOULD HAVE DIED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10101828December 21, 2004
SERVICE BRAKES, HYDRAULIC
CONSUMER COMPLAINED ABOUT A BRAKE SYSTEM PROBLEM. CONSUMER TOOK VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, AND DEALER PERFORMED REPAIRS. SHORTLY AFTER THE PROBLEM RECURRED. *AK THE CONSUMER FEELS THAT THE BRAKES ARE STILL NOT PERFORMING AS THEY SHOULD. THE TIRE WORE OUT PREMATURELY AT 24000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099140December 7, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING 30 MPH, THE DRIVER HEARD A LOUD SQUEAKING NOISE COMING FROM BOTH PASSENGER AND DRIVER REAR WINDOWS. SUDDENLY THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT SHE ALMOST LOOSES CONTROL DUE TO THE NOISE. THE NOISE FROM THE WINDOW NOT ONLY CHANGES THE AIR PRESSURE WHILE DRIVING 30 MPH OR FASTER IT HURTS BOTH THE DRIVER AND THE PASSENGERS EARS. THE CONSUMER IS UNABLE TO HEAR EMERGENCY VEHICLES AS THEY APPROACH. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100327November 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
HAVE EXPERIENCED ACCELERATION HESITATION PROBLEM ON 2004 TOYOTA HIGHLANDER. HAVE TAKEN THE CAR TO TOYOTA WHO INSIST THAT THE CAR IF FINE AND PERFORMING TO THEIR SPECS. ALSO CONTACTED THEIR REGIONAL OFFICE AND WAS TOLD TO PERIODICALLY CHECK WITH THE DEALERSHIP TO SEE IF A TECHNICAL SERVICE BULLETIN MAY HAVE BEEN ISSUES, BUT AS OF NOW NOTHING WAS BEING WORKED ON. TOYOTA DID ISSUES A TSB ON A DIFFERENT 2004 MODEL. AS MY WIFE DRIVES THIS CAR USUALLY WITH CHILDREN I AM VERY CONCERNED ABOUT THIS HESITATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100216November 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ATTEMPTING TO ACCELERATE TO MERGE WITH FASTER MOVING TRAFFIC THERE IS A SIGNIFICANT HESITATION. I'VE NEARLY BEEN HIT SEVERAL TIMES BECAUSE I JUST COULDN'T GET UP TO SPEED IN TIME. THIS IS A 2004 TOYOTA HIGHLANDER, V6 AWD. I CONTACTED THE MANUFACTURER WITH NO RESULTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101457November 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE VEHICLE WOULD NOT SHIFT PROPERLY. *NM THE CONSUMERS VEHICLE SHIFTS IN A HESITATION THEN SURGING MANNER NEARLY CAUSING ACCIDENTS. SHIFTING IS VERY ABRUPT. THE CONSUMER WAS TOLD THAT THIS ISSUE IS SHOULD BE DIRECTED TO THE MANUFACTURER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097988October 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 TOYOTA HIGHLANDER, V6, FWD. THE TRANSMISSION SEEMS TO DOWNSHIFT SOMEWHAT UNEXPECTEDLY, BUT WORSE, WHEN I NEED TO ACCELERATE QUICKLY SUCH AS MERGING IN TO TRAFFIC ON AND INTERSTATE HIGHWAY, THERE IS A HESITATION OR LAG BEFORE THE VEHICLE STARTS TO ACCELERATE. THIS PROBLEM STARTED WHEN WE PURCHASED THE VEHICLE IN APRIL AND HAPPENS ON A CONTINUING BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096372October 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISSION HESITATION AND SUDDEN DOWNSHIFTING CREATE UNPREDICTABLE AND HAZARDOUS DRIVING CONDITIONS ON THE STREETS (NOT HIGHWAY).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096327October 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR NEW 2004 TOYOTA HIGHLANDER HAS HESITATION PROBLEM WHEN DRIVING AROUND 10-30 MILES PER HOUR. THIS IS A VERY SERIOUS SAFETY ISSUE SINCE THERE ARE A LOT OF SITUATIONS THAT EVEN A SECOND HESITATION CAN LEAD TO ACCIDENT, SUCH AS MAKING A QUICK LEFT TURN IN A BUSY INTERSECTION TO AVOID ON COMING CARS. HERE IS HOW TO REPRODUCE THE PROBLEM: DRIVE THE CAR OVER 25 MILES PER HOUR, THEN GRADUALLY SLOW IT DOWN TO ABOUT 20 MILES PER HOUR. PRESS DOWN THE GAS PADDLE VERY BRIEFLY, REGARDLESS HOW HARD THE PADDLE IS HIT, THE CAR WILL NOT RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096134October 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 TOYOTA HIGHLANDER HESITATES ON ACCELERATION AS WHEN TRYING TO MERGE INTO TRAFFIC. THERE IS NO WAY TO DETERMINE WHEN THIS HESITATION WILL OCCUR MAKING IT VERY DANGEROUS BECAUSE THERE IS NO WAY TO JUDGE WHEN IT IS SAFE TO MERGE OR WHEN SOMEONE MIGHT REAR END YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096006October 19, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY 2004 TOYOTA HIGHLANDER EXHIBITS A SIGNIFICANT HESITATION AT THE START OF RAPID ACCELERATION THAT I BELIEVE IS A POTENTIAL SAFETY HAZARD. WHEN THE VEHICLE IS MOVING AT A SLOW SPEED AND THE ACCELERATOR IS DEPRESSED TO BEGIN A RAPID ACCELERATION (PASSING A SLOWER VEHICLE OR MERGING INTO TRAFFIC), A SIGNIFICANT HESITATION IS PRESENT BEFORE THE VEHICLE BEGINS TO ACCELERATE. THIS DELAYED RESPONSE TO THE ACCELERATOR INPUT CAN PLACE THE VEHICLE IN DANGEROUS SITUATIONS WHERE THE VEHICLE CANNOT GET OUT OF THE WAY OF OTHER TRAFFIC. I BELIEVE THIS BEHAVIOR COULD RESULT IN A TRAFFIC ACCIDENT AND POTENTIAL INJURY TO PEOPLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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