Toyota Highlander Complaints (2003)

258 consumer complaints on file.

#10099770November 10, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUTOMATIC WINDOW LOCK MECHANISM CONTINUED TO GO UP AND DOWN WITH A SINGLE TOUCH. THIS ONLY HAPPENED ON THE DRIVER'S SIDE. CONSUMER TOOK VEHICLE TO THE DEALER, BUT THE DEALER STATED THERE WAS NOTHING THEY COULD DO, AND FOR THE CONSUMER TO CALL TOYOTA. CONSUMERS MAIN CONCERN WAS THAT A CHILD COULD GET STRANGLED TO DEATH IF UNSUPERVISED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099354November 3, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS CAME ON AND OFF. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION,MECHANIC DETERMINED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090555September 7, 2004
TIRES:TREAD/BELT
I PURCHASE A NEW TOYOTA HIGHLANDER AUGUST 2003. HAD A FLAT TIRE 6 SEPTEMBER 2004. WENT TO GET THE TIRE REPAIRED AND THE TIRE DEALER FOUND A PATCH ON THE INSIDE OF THE TIRE. DOT OF THE TIRE IS M65L B3DR 0603. THIS TIRE WAS INSTALLED ON A NEW VEHICLE WITH A PATCH. I AM CONCERNED ABOUT MY SAFETY, MY WIFE'S SAFETY, AND MY GRANDCHILDREN'S SAFETY USING THIS METHODOLOGY. HOW MANY OTHER TIRE THAT I HAVE, HAVE PATCHES. I DON'T THINK THIS SHOULD BE ALLOWED. I FEEL IT IS A GRAVE SAFETY CONCERN. I AM PURCHASING A TIRE WITHOUT A PATCH BUT DON'T KNOW ABOUT MY OTHER TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088657August 27, 2004
VEHICLE SPEED CONTROL
MY 2003 TOYOTA HIGHLANDER ACCELERATED AT A HIGH RATE OF SPEED WHILE THE BRAKE WAS FULLY APPLIED AS I TURNED INTO A PARKING SPOT. LUCKILY, IT HAPPENED WHEN I WAS 60% OR SO INTO THE SPACE, AS I ONLY ACCELERATED INTO A BRICK WALL, NOT ANOTHER CAR OR PERSON. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10088238August 19, 2004
TIRES:SIDEWALL
BRIDGESTONE, DUELER H/T, P225/70R16 TIRE HAD A BULGE IN THE SIDEWALL DISCOVERED AT DEALERSHIP WHERE WE PURCHASED THE VEHICLE. TOLD IT WAS DEFECTIVE. WENT TO BRIDGESTONE, IT TOOK THEM 5 MONTHS TO COME UP WITH A REPLACEMENT AND THEY THEN REFUSED TO WARRANTY. IT HAD 22,934 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083591July 26, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN DRIVING WITH THE THE WINDOWS DOWN THERE WAS A LOUD NOISE, AND IT INCREASED WHEN VEHICLE SPEED INCREASED. MANUFACTURE STATED THAT THEY WERE AWARE OF THE PROBLEM. IT WAS A DESIGN ISSUE, AND WILL NOT REPAIR IT UNLESS THEY WAS A LARGE VOLUME OF COMPLAINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081178July 16, 2004
TIRES:SIDEWALL
GOODYEAR INTEGRITY PASSENGER CAR TIRES CAME ON MY 2003 TOYOTA HIGHLANDER SUV. LF TIRE BLEW OUT AT 11,350 MILES AS I WAS MERGING ON TO EXPRESSWAY. AUTHORIZED GOODYEAR DEALER COULD FIND NO EVIDENCE OF ROAD HAZARD DAMAGE TO TIRE. DOT M65L B3DR 2202 STAMPED ON TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078374June 17, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAS GAUGE BROKE, 2/12/04, 4/20/04 AND 6/11/04. WHEN YOU PUT GAS IN THE CAR THE NEEDLE WOULD NOT REGISTER. SERVICE CLAIMS THAT THEY KEPT FIXING IT FROM 2/12/04. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067926April 27, 2004
STEERING, UNKNOWN OR OTHER
1) VIBRATION WITH ONE OR MORE WINDOWS DOWN. 2) FRONT END PULLING TO ONE SIDE WHILE DRIVING AT HIGHWAY SPEED. TAKEN TO TWO DIFFERENT DEALERSHIPS ON SEVERAL OCCASSIONS FOR SERVICING. TOLD AT THE DEALERSHIP OF PURCHASE NOTHING WAS WRONG. THEY REFUSED TO DRIVE IT ON THE FREEWAY AT FREEWAY SPEED TO DETERMINE IF THERE WAS A PROBLEM. BECAUSE THE SERVICE MANAGER ONLY DROVE THE VEHICLE ON CITY STREETS, PULLING DID NOT OCCUR. SECOND DEALERSHIP DROVE VEHICLE ON FREEWAY AND DETERMINED THERE WAS NO PROBLEM, STEERING, ALIGNMENT, TIRES AND BALANCE ARE ALL OK. DROVE VEHICLE HOME FROM SECOND DEALERSHIP, EXPERIENCED THE EXACT SAME PROBLEM OF PULLING. I MUST HOLD THE STEERING WHEEL TIGHT OTHERWISE THE VEHICLE WILL VEER OUT OF LANE. SPEEDS DRIVING RANGE FROM 50 TO 70 MPH. TOYOTA CORPORATE STATED THERE WAS NOTHING THEY COULD DO SINCE TOYOTA SERVICE CENTERS DETERMINED THERE WAS NO PROBLEM-USELESS COMPLAINT PROCESS WHICH ONLY PROTECTS THE DEALERSHIPS. I'M TRADING THE VEHICLE IN FOR SOMETHING ELSE. I INTEND TO TEST DRIVE ANY VEHICLE ON THE FREEWAY PRIOR TO PURCHASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067794April 25, 2004
STRUCTURE:BODY
TOYOTA HIGHLANDER: WITH ONE REAR WINDOW ROLLED DOWN, SLIGHTLY, THERE IS VERY PAINFULL NOISE THAT IS ALMOST UNBEARABLE WHILE DRIVING AT CITY SPEEDS (30-45 MPH). MANF. STATES THAT THIS IS COMMON IN SOME VEHICLES. IN THIS ONE IT IS BECAUSE THE VEHICLE IS SO TIGHTLE SEALED THERE IS NO PLACE FOR THE AIR TO GO THUS CREATING A PRESSURE DIFFERENCE. NOTICED ON 2ND ADAY AFTER DELIVERY. DEALER FAILED TO PROVIDE US WITH INFO ABOUT THIS PROBLEM. IN FACT THEY CLAIMED IF WAS THE FIRST THEY HAD HEARD ABOUT THIS PROBLEM. NOW AFTER 10 MONTHS I WAS DRIVING ON THE INTERSTATE AT 65 MPH, WITH ALL THE WINDOWS SLIGHLTY DOWN AND THE PROBLEM IS WORSE THANEVER. THIS IS A DESIN FLAW THAT TOYOTA HAS FAILED TO CORRECT. THIS GOING TO THE LAST TOYOTA OUR FAMILY WILL PURCHASE!!! [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066277April 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE NOW HAD MY AIR CONDITIONER'S BLOWER UNIT GO BAD TWICE IN THE PAST 6 MONTHS. IN OCTOBER OF 2003, THE AIR CONDITIONER BEGAN MAKING A RATTLING NOISE AND WITHIN A DAY OR SO, THE BLOWER COMPLETELY DIED. THE TOYOTA DEALER LOOKED AT IT AND HAD TO ORDER A PART. A WEEK LATER, THEY REPLACED THE BLOWER UNIT.... NOW, THE EXACT SAME THING HAS HAPPENED AGAIN. THE RATTLING NOISE STARTED YESTERDAY AND TODAY, THE BLOWER IS COMPLETELY DEAD. I HAVE TO TAKE IT BACK TO THE DEALER AGAIN! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064456April 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
A FEW MONTHS AFTER THE PURCHASE OF MY NEW 2003 TOYOTA HIGHLANDER, IT HAS DEVELOPED A PRONOUNCED "TICKING" SOUND WITHIN THE ENGINE. I AM CONCERNED THAT THIS COULD MEAN THAT A PROBLEM IS DEVELOPING, AND IT IS ALSO AN ANNOYING SOUND IN AN OTHERWISE QUIET VEHICLE. I AM GOING TO REPORT THIS TO TOYOTA VIA THEIR WEB SITE. THIS VEHICLE COST ME ALMOST $35K AND I DO NOT FEEL THAT THIS PROBLEM IS INSIGNIFICANT NOR SHOULD BE IGNORED BY THE DEALER. SHOULD I CHOOSE TO SELL THE VEHICLE, I WOULD SUSPECT THIS WILL SIGNIFICANTLY LOWER THE PRICE I COULD ASK AND MAY EVEN PREVENT ME FROM UNLOADING IT ALTOGETHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064343April 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2003 HIGHLANDER LIMITED 6-CYL. 4WD VEHICLE HAS A LOUD AUDIBLE CLICKING NOISE (SOUNDS LIKE VALVE LIFTERS TICKING) EMINATING FROM THE ENGINE SINCE I PURCHASED THE VEHICLE NEW FROM PAGE TOYOTA IN JAN '2003. THE CLICKING NOISE IS ONLY PRESENT WHEN THE ENGINE IS RUNNING. THE CLICKING NOISE IS ALWAYS AUDIBLE BUT THE VOLUME DECREASES AS THE VEHICLE REACHES NORMAL OPERATING TEMPERATURE.THE CLICKING NOISE IS VERY LOUD WHEN THE VEHICLE IS COLD. THE CLICKING NOISE FREQUENCY INCREASES WITH INCREASING ENGINE RPM AND DECREASES WITH DECREASING ENGINE RPM. THE TOYOTA RED HOLMAN CUSTOMER SERVICE REPRESENTATIVE STATED THAT THE CLICKING NOISE IS NORMAL AND CAN NOT BE REDUCED OR ELIMINATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062959March 11, 2004
VEHICLE SPEED CONTROL
WHILE THE BRAKES WERE BEING APPLIED VEHICLE SURGED FORWARD ABRUPTLY. VEHICLE JUMPED AN EMBANKMENT AND WENT THROUGH A FENCE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060788March 9, 2004
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION WHILE BRAKE WAS DEPRESSED. VEHICLE WENT UP A TWO FOOT EMBANKMENT AND THRU A CHAIN LINK FENCE. VEHICLE WAS STOPPED BY PLACING INTO PARK. THIS ALL HAPPENED WHILE BRAKE WAS DEPRESSED FULLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057421February 3, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG COMPUTER SYSTEM HAD A DEFECT THAT CAUSED THE AIR BAG WARNING LIGHT TO COME ON, AND THE SYSTEM TO MALFUNCTION. DEALERSHIP INDICATED THAT AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. THE DEALERSHIP REPLACED THE COMPUTER SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051257December 29, 2003
ENGINE AND ENGINE COOLING
TWO MONTHS AFTER BUYING MY NEW 2003 HIGHLANDER IT DEVELOPED A LOUD TICKING IN THE ENGINE. TOYOTA TOLD ME THAT THIS WAS COMMON AFTER 3000 MILES OR SO BUT THAT THERE WAS NOTHING WRONG WITH IT, NOR COULD IT BE FIXED. I THINK THIS SIGNIFICANTLY REDUCES THE VALUE OF THE VEHICLE SINCE I HAVE HAD PASSENGERS ASK ME WHAT WAS WRONG WITH MY CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044966December 2, 2003
CHILD SEAT, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OWNERS MANUAL INSTRUCTIONS STATE THAT CONSUMER CAN PLACE A CHILD INTO THE CONVERTIBLE CHILD SEAT, FACING FORWARD FROM 20-30 LBS, UNDER A YEAR OLD. THROUGHOUT THE REMAINDER OF THE INSTRUCTIONS THE INFORMATION IS CORRECT. THE MANUFACTURER HAS BEEN INFORMED OF THE MIS PRINT.*AK *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048959December 1, 2003
STRUCTURE
UNABLE TO DRIVE THE VEHICLE WITH WINDOWS ROLLED DOWN. AS NOTED IN SEVERAL OTHER COMPLAINTS THIS VEHICLE IS COMPLETELY NON-DRIVABLE WITH WINDOWS ROLLED DOWN. THIS FACT IS NEVER MENTIONED TO ANY CUSTOMERS AT THE TIME OF PURCHASE. I FEEL THAT IF ANYONE BUYING A VEHICLE FOR MORE THAN 30K SHOULD HAVE ACCESS TO ANY SUCH DESIGN FLAW. EVEN WHEN ASKING THE DEALER, LATER ON, THE RESPONSE WAS THAT THIS IS A DESIGN PROBLEM. TOYOTA NEEDS TO CAREFULLY LOOK INTO THIS AS WITH WINDOWS ROLLED DOWN ON FREEWAY SPEEDS, IT CREATES ALMOST A LOW PRESSURE ENV WITHIN THE VEHICLE WITH EAR-ACHES FOR ALL PASSENGERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041380October 7, 2003
STRUCTURE
WITH REAR WINDOWS LOWERED A DEAFENING BUFFETING VIBRATION OCCURS FROM THE AFT CARGO COMPARTMENT. WHEN THE SPEED IS INCREASED, THE BUFFETING INCREASES TO AN UNBEARABLE LEVEL. DEALER DID NOT DISCLOSE THIS INFORMATION PRIOR TO PURCHASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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