Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#10778433September 29, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. AS SOON AS THE VEHICLE WAS STARTED, THE VSC LIGHT AND CHECK ENGINE WARNING INDICATOR ILLUMINATED SIMULTANEOUSLY AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766401September 21, 2015
STEERING
I APOLOGIZE FOR THE DELAY IN FILING THIS COMPLAINT. I JUST LEARNED OF THE COMPLAINT PROCESS. WE TOOK DELIVERY OF THE VEHICLE ON 12/7/09 FROM BURNSVILLE TOYOTA IN BURNSVILLE, MN. ON 12/10/09 WHILE TRAVELING FROM EAGAN, MN TO OMAHA, NE THE POWER STEERING WENT OUT ON THE VEHICLE. WE WERE ABLE TO GET THE POWER STEERING REPAIRED IN BELLEVUE, NE ON 12/12. I FELT FORTUNATE TO HAVE REPAIRS MADE AS IT WAS A SATURDAY AND THE VEHICLE IS A HYBRID. THE BELLEVUE DEALERSHIP MADE THE REPAIRS AT NO CHARGE AND INFORMED ME OF THE OPEN RECALL ON THE POWER STEERING. UPON RETURNING HOME I CONTACTED THE DEALERSHIP. THEY APOLOGIZED AND OFFERED A FREE UPDATE ON THE GPS. I ALSO LATER CONTACTED TOYOTA CORPORATE. MY NOTES FROM THAT CONTACT INDICATE A REFERENCE NUMBER OF 1001108638. UPON LEARNING OF THE COMPLAINT PROCESS I ALSO LEARNED THAT IT IS ILLEGAL FOR A NEW CAR DEALERSHIP TO SELL A VEHICLE WITH AN OPEN RECALL. I DO NOT KNOW IF THAT WAS THE CASE IN 2009. I AM PLEASED TO BE ABLE TO SUBMIT THIS COMPLAINT AS I HAVE ALWAYS FELT CONSUMERS SHOULD BE PROTECTED FROM PURCHASING PRODUCTS WITH KNOWN DEFECTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763495September 14, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
ON 12/02/13 THE BRAKE LIGHT AND VCS SYSTEM LIGHT CAME ON. THE WARNING LIGHT ALSO WENT ON AND A BEEP NOISE INSIDE THE CABIN, BRAKES DOES NOT FUNCTION (BREAKS NOT RESPONDING). I TOOK THE CAR TO AN AUTHORIZED TOYOTA DEALERSHIP. ACCORDING TO THE DEALER CODES (C1241 LOW OR HIGH POWER SUPPLY VOLTAGE, C1256 ACCUMULATOR LOW PRESSURE, AND C1391 ABNORMAL LEAK IN ACCUMULATOR) MUST BE REPLACED THE ACTUATOR ASSY, B PART NO. 4405048190. ACTUATOR WAS REPLACED ON 12/28/13 AT $1,495 WITH TAX FOR $ 1,600 AND LABOR COST OF $333.84. UST BE REPLACED. ON 05/25/15 AGAIN THE BRAKE LIGHT AND VCS SYSTEM LIGHT CAME ON. THE WARNING LIGHT ALSO WENT ON AND A BEEP NOISE INSIDE THE CABIN, BRAKES DOES NOT FUNCTION (NO BREAK). I TOOK THE CAR TO AN AUTHORIZED TOYOTA DEALERSHIP FOR A DIAGNOSTIC AND I PAY $64.20. AGAIN THEY MENTIONED THAT FOR A SECOND TIME THE ACTUATOR ASSY, B PART NO. 4405048190 NEEDS A REPLACEMENT. I ASK FOR THE GUARANTEE AND ONLY WAS VALID FOR 1 YEAR. DIAGNOSTIC TROUBLE CODES REPORT (ABS/VSC/TRAC), CODES (C1252 BREAK BOOSTER PUMP MOTOR ON TIME ABNORMALLY LONG, C1256, ACCUMULATOR LOW PRESSURE, C1391, ABNORMAL LEAK IN ACCUMULATOR). I THINK THAT THERE IS AN ELECTRONIC PROBLEM WITH THE 2006 HIGHLANDER HYBRID AND THEY DO NOT KNOW WHAT THE CAUSE SINCE IS IN A 6 YEARS PERIOD THE ACTUATOR ASSY WAS REPLACED AND LESS THAN 1.5 YEAR AGAIN THE SAME PART (ACTUATOR ASSY) NEEDS REPLACEMENT, CURRENT PRICE IS $2,000. I CANNOT USE THE CAR THE BRAKES ARE NOT RESPONDING AND I CAN HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763701September 14, 2015
SERVICE BRAKES
WHEN APPLYING THE BRAKES THERE IS A NOISE THAT COMES FROM THE BRAKES AND IT FEELS LIKE THE BRAKES ARE FAILING SO I WENT TO THE TOYOTA DEALERSHIP TO FIND OUT THE PROBLEM AND THEY SAID THAT THE BRAKE ACTUATOR WAS BAD AND HAD TO BE REPLACED. THE COST OF THE REPLACEMENT WAS QUOTED AT $3200.00. I SEARCHED THE WEB AND FOUND THAT THIS HAS OCCURRED NOT JUST ONCE BUT MANY TIMES ON NUMEROUS TOYOTA VEHICLES OVER MANY YEARS. I ALSO DETERMINED THAT EVEN IF I WERE TO PAY TO REPAIR THIS CONDITION THAT IT WOULD REOCCUR DO TO THE DEFECT IN THE DESIGN OF THIS PART OF THE BRAKING SYSTEM. WHY HASN'T THIS BEEN ADDRESSED AND A RECALL ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762674September 9, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING VEHICLE WHEN WARNING LIGHTS FOR ABS AND SKID CONTROL CAME ON. CHECK VSC SYSTEM IN DASH. WHEN BRAKE IS APPLIED RIGHT FRONT TIRE LOCKS AND CAUSES VEHICLE TO SPIN. SLOW SPEED IS THE ONLY REASON FOR NO ACCIDENT. TOOK VEHICLE TO DEALER AND WAS TOLD "BRAKE ACCUATOR " ELECTRONICS HAD FAILED AND NEEDED TO BE REPLACED FOR $3800. RESEARCH SHOWS THIS IS AN ISSUE ON THE HIGHLANDER, THE LEXUS AND THE CAMRY SO WHY HAVE THE HIGHLANDERS NOT BEEN INCLUDED IN THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762104September 8, 2015
SERVICE BRAKES
WHILE DRIVING ON THE FREEWAY AND THE TRAFFIC CAME TO A SLOW AS I WAS BRAKING TO SLOW DOWN I NOTICED ALL THE LIGHTS ON MY DASHBOARD SUDDENLY LIT UP, ALL THE FOLLOWING ENGINE, ABS, BRAKES AND CHECK VSC LIGHTS CAME ON. I TOOK TO A DEALERSHIP, PIERCEY TOYOTA AND THEY DID A DIAGNOSTIC AND CAME BACK WITH CODES C1391 AND B1281.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761936September 7, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
WHILE DRIVING HOME FROM WORK IN NORMAL FREE-FLOWING TRAFFIC CONDITIONS ON THE FREEWAY, SEVERAL LIGHTS CAME ON THE DASH INDICATING BRAKE ISSUES INCLUDING VSC, ABS, SKID, PARKING BRAKE LIGHT. CONTINUED TO CAUTIOUSLY DRIVE HOME, BRAKES SEEMED OK. HAD OUR NON-DEALER MECHANIC LOOK AT THE BRAKES ALL WERE FINE AND HAD RECENTLY BEEN REPLACED. HE COULD NOT FIND A BRAKE ISSUE. TOOK TO THE LOCAL TOYOTA DEALER AND ONE CODE CAME UP C1391 "ABNORMAL LEAK IN ACCUMULATOR" AND WAS TOLD I NEEDED A NEW BRAKE ACTUATOR AT THE COST OF $3273.00. DIAGNOSTIC COST $138.00. ADDITIONAL INFORMATION ON DIAGNOSTIC PAPERWORK FROM DEALER SAYS, "CHECK FOR DTC'S FOUND C1391, CHECK FOR FLUID LEAKS, COULD NOT FIND LEAKS, CHECK ACCUMULATOR PRESSURE VOLTAGE (3.5 V), DEPRESSED PEDAL 4-5 TIMES ACCUMULATOR PRESSURE DROPS BELOW 3.0 V, RECOMMEND REPLACE BRAKE/ABS ACTUATOR". OTHER NOTES, SOME PART OF HYBRID SYSTEM SEEMS TO BE CYCLING EVERY FEW MINUTES. OVER THE YEARS, WHEN BRAKING, THERE HAVE BEEN TIMES WHERE THEY "JUMP" OR DON'T GRAB DURING BRAKE PRESSURE AND AFTER READING HAVE FOUND THIS COMPLAINT WITH OTHER OWNERS. I SEE THAT THE CAMRY AND THE LEXUS HAVE BOTH HAD THIS PART RECALLED/REPLACED BY TOYOTA AND WONDERING WHY, WHEN THIS IS LIKELY THE SAME HYBRID SYSTEM AND COMPONENT, THAT TOYOTA WILL NOT STEP UP TO THE PLATE AND OFFER THIS REPLACEMENT PART FOR OWNERS FOR FREE OR AT A DISCOUNT? THE OTHER VEHICLES HAVE HAD ACCIDENTS AS A RESULT OF THIS PART AND TOYOTA SHOULD STEP UP TO THE PLATE ON THE HIGHLANDER HYBRID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761257September 3, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL DISPLAYED A "VEHICLE STABILITY CONTROL" ERROR MESSAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM ACCUMULATOR PUMP REMAINED ACTIVATED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743252July 23, 2015
AIR BAGS
CONSUMER STATED HE WAS REAR ENDED BY A DRUNK DRIVER. *BF THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10734519July 16, 2015
AIR BAGS
THE SRS AIRBAG WARNING LIGHT IN MY 2006 TOYOTA HIGHLANDER HYBRID WITH 112,000 MILES HAS BEEN TURNING ON AND OFF WHILE TRAVELLING. TOYOTA CUSTOMER SERVICE REFUSES TO ARRANGE AND PAY FOR DIAGNOSIS AND REPAIR SINCE MY VIN IS NOT IN THE RECALL LIST FOR AIRBAG RECALL. IT HAS NOT YET BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732511July 7, 2015
ELECTRICAL SYSTEM
WHILE IN THE MOUNTAINS IN HEAVY TRAFFIC, THE VEHICLE ALL THE VEHICLE WARNING LIGHTS WENT ON AND THE VEHICLE SHUTDOWN. WHILE NEGOTIATING THE VEHICLE TO THE SIDE OF THE ROAD, I BARELY AVOIDED AN AN ACCIDENT WITH ANOTHER VEHICLE. I TURNED THE VEHICLE OFF AND IT RESTARTED AND DROVE IT TO A MECHANIC WHO DISCONNECTED THE BATTERY AND ALL OF THE VEHICLE WARNING LIGHTS DISAPPEARED AND IT DROVE FINE. IT HAS HAPPENED TWICE SINCE INCLUDING TODAY (JULY 7, 2015). WAS TOLD BY MECHANIC THAT IT WAS LIKELY AN INVERTER THAT WOULD COST ABOUT $10,000. WHILE CHECKING THE TOYOTA RECALL WEBSITE, I NOTICED THAT THERE WERE A NUMBER OF OTHER RECALLS INVOLVING INVERTERS AND ELECTRICAL SYSTEM MALFUNCTIONS IN 2006 TOYOTA HIGHLANDER HYBRIDS BUT WAS TOLD THAT THESE DID NOT IMPACT THIS VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732272July 6, 2015
STEERING
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. WHILE DRIVING AT 35 MPH THE STEERING SEIZED AND MADE STEERING THE VEHICLE VERY DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MECHANIC CLEANED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730704June 26, 2015
UNKNOWN OR OTHER
THE DRIVER'S SIDE SUN VISOR BEGAN TO FAIL ON JUNE 13, 2015 WHERE IT WOULD NOT STAY IN ITS INTENDED POSITIONS, SNUG AGAINST THE ROOF OR WINDSHIELD, BUT COULD BE KEPT OUT OF THE WAY. ON JUNE 22, IT NOT LONGER STAYED IN EITHER FIXED POSITION BUT REMAINED DOWN, IMPAIRING MY VISION SIGNIFICANTLY. IT HAD TO BE HELD UP BY HAND UNTIL I COULD GET HOME TO REMOVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727018June 24, 2015
AIR BAGS
I WAS DRIVING MY 2006 TOYOTA HIGHLANDER HYBRID NORTH ON US 41 AND A DODGE CARAVAN MADE A LEFT TURN AT WEST COUNTY LINE ROAD IN FRONT OF MY TRAVEL POSITION. I COULD NOT AVOID HIM AND I HIT HIM IN HIS RIGHT REAR NEAR THE WHEEL WITH THE RIGHT FRONT SIDE OF MY VEHICLE CAUSING THE AIR BAG IN THE STEERING WHEEL TO DEPLOY. WHEN THE AIRBAG DEPLOYED THERE WERE SPARKS AND POSSIBLE FRAGMENTS THAT HIT MY LEFT ARM AND WRIST CAUSING FIRST AND SECOND DEGREE BURNS...UPDATED 09/15/15 *BF UPDATED 10/26/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10727019June 24, 2015
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
MY WIFE AND I WERE TRAVELLING ON I-95 (SOUTHBOUND) TOWARDS RICHMOND, VA. MY WIFE WAS THE DRIVER. WE WERE STEADILY TRAVELLING AT A SPEED... BETWEEN 65 AND 70 IN THE LEFT LANE (REQUIRED SPEED LIMIT). ALL OF A SUDDEN, WITH NO WARNING, THE PANEL LIGHTS STARTED BLINKING AND THE POWER TO THE CAR WAS SHUT OFF. MY WIFE WAS SCREAMING BECAUSE SHE WAS NOT ABLE TO CONTROL OR EFFECTIVELY APPLY BRAKES. SHE TRIED AND PULLED CAR OFF THE ROAD BARELY AND WE PUSHED IT OFF TO A SAFE SIDE. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT IF WE WERE TRAVELLING IN THE MIDDLE LANE. THE CAR WAS LEFT OVERNIGHT AND TOWED TO TOYOTA DEALER. THE DEALER CALLED BACK AND GAVE A QUOTE OF $10000 BECAUSE THE HYBRID INVERTER HAVE TO REPLACED. I MENTIONED THE RECALL ON THE INVERTER. THE DEALER SAID THE RECALL DOES NOT COVER MY ISSUE. THERE IS A RECALL ON YOUR WEBSITE -WHAT ACTION OR RECOURSE DO I HAVE. THE ORIGINAL OWNER OF THE CAR REPLACED THE INVERTER AT 16200 MILES. EVIDENTLY ALL THE 2006 INVERTERS ARE DEFECTIVE. MY QUESTION IS THIS ---WHY YOUR DEPARTMENT IS TOYOTA TO GET AWAY WITH SUCH A SERIOUS DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722925June 2, 2015
HYBRID PROPULSION SYSTEM: INVERTER
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYBRID INVERTER MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715789May 11, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
ENGINE MECHANICAL ~|~CHECK AND REPORT...CHECK ENGINE LIGHT AND VSC LIGHT ON DASH, ,,CAR LOST POWER WHILE DRIVING, HAD TO PULL OVER AND GET THE VEHICLE TOWED IN TO THE DEALERSHIP... ~|~TECH PULLED CODE P0A05,P0A08,P0A93, ...FOUND INVERTER PUMP NOT WORKING PROPERLY ~|~REPLACED INVERTER WATER PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715792May 11, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
ENGINE MECHANICAL ~|~CHECK AND REPORT...CHECK ENGINE LIGHT AND VSC LIGHT ON DASH, .FOUND INVERTER PUMP NOT WORKING PROPERLY ~|~REPLACED INVERTER WATER PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706384April 17, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON A STRAIGHT HIGHWAY BETWEEN 45 -50 MPH. SUDDEN A BUNCH OF LIGHTS AND WARNINGS CAME UP IN THE DASHBOARD. I LOST POWER STEERING AND MOTOR PROPULSION TOO. I PRESSED THE ACCELERATOR AND NOTHING HAPPENED. ALTHOUGH I HAD THE ABILITY TO BRAKE, IT SEEMED THAT THE BRAKING WAS ALSO IMPAIRED. HOWEVER BECAUSE I WAS GOING UP AN INCLINE I DID NOT NEED STRONG BRAKING. I MANAGED TO COAST OVER TO THE BREAKDOWN LANE. LUCKILY THERE WERE ONLY A COUPLE OTHER CARS NEAR ME SO IT WASN'T TOO DIFFICULT TO MANEUVER BY THEM AND COAST TO THE OTHER SIDE OF THE ROAD WHERE THE BREAKDOWN LANE WAS. ONCE I WAS COMPLETELY STOPPED I SHUT THE CAR DOWN COMPLETELY AND RESTARTED IN THE NORMAL HYBRID STARTUP MANNER. THE CAR PROPULSION AND STEERING CAME BACK BUT NOW THE MESSAGE WAS ALTERNATING BETWEEN "MAINTENANCE NEEDED" AND "CHECK VSC SYSTEM", AND THE CHECK ENGINE LIGHT AND SYMBOL WAS ON. I SHUT OFF EVERYTHING ELECTRICAL TO MINIMIZE ELECTRICAL DRAIN. I WAS ABLE TO DRIVE THE CAR ANOTHER 8-10 MILES TO GET HOME BUT I WAS CONSTANTLY LOOKING TO SEE WHERE I COULD PULL OVER IF THE CAR STOPPED AGAIN. I MADE IT HOME. TOMORROW BRING IT TO THE TOYOTA DEALER. SIGNIFICANTLY, I RECENTLY HAD THE BRAKE ACTUATOR REPLACED AT A COST OF AROUND $2700, SPECIFICALLY BECAUSE THEY WARNED ME THAT I COULD LOSE BRAKING AND OTHER ELECTRONIC FACILITIES UNPREDICTABLY. I THOUGHT THAT EXPENSIVE REPAIR WOULD AVOID THIS. UNFORTUNATELY IT APPEARS THAT WHAT THEY WERE PREDICTING COULD HAPPEN DID HAPPEN, BUT AFTER THE REPAIR! I WAS ON A HIGHWAY WHEN THE CAR DIED BUT WITH NOT MUCH TRAFFIC AND AN EASY ACCESS BREAKDOWN LANE. HAD IT BEEN 10 MINUTES LATER I MIGHT HAVE BEEN ON A MUCH BUSIER HIGHWAY IN A PLACE WHERE A BREAKDOWN LANE IS MUCH HARDER TO REACH. THAT WOULD HAVE BEEN A DANGEROUS SITUATION. HAD IT BEEN DAYTIME AND IN A SAFER AREA I WOULD HAVE STOPPED AND CALLED FOR A TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703414April 2, 2015
SERVICE BRAKES
DRIVING FROM AUSTIN TO SAN ANTONIO MOSTLY AT 70MPH. NOTICED BRAKE, ABS, SLIP INDICATOR AND LOW PRESSURE TIRE INDICATOR LIGHTS CAME ON. STOPPED TO CHECK UNDER HOOD, BRAKING WAS NORMAL. BRAKE FLUID LEVELS WERE NORMAL BUT ABS ACTUATOR SEEM TO BE CYCLING EVEN WHILE MOTIONLESS. TESTED BRAKING AND EXPERIENCED NO PROBLEM. DROVE BACK TO AUSTIN. TOOK CAR TO DEALER THE NEXT DAY, WAS TOLD IT WAS A LEAK IN THE ACTUATOR BODY AND IT HAD TO BE REPLACED. COST $3580.00. HAVE DEFERRED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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