Toyota Camry Complaints (2017)

153 consumer complaints on file.

#11093831May 14, 2018
AIR BAGS
TAKATA RECALL 2017 TOYOTA CAMRY SITTING IDLE WAS INVOLVED IN A REAR END IMPACT FORCING VEHICLE TO HIT ANOTHER VEHICLE IN FRONT OF IT. AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11093205May 10, 2018
SUSPENSION
WHILE TRAVELING OVER A SPEED BUMP, DRIVEWAY ENTRY, OR RAILROAD CROSSING, A LOUD MECHANICAL CLUNKING SOUND OCCASIONALLY COMES FROM THE CAR. THE CLUNKING SOUND IS DEFINITELY FROM THE FRONT, AND APPEARS TO BE FROM THE RIGHT FRONT SUSPENSION. THE SOUND OCCURS WHEN THE CAR COMES DOWN TO ITS LOWEST POINT OF SUSPENSION TRAVEL. THIS CLUNKING SOUND OCCURS MOST FREQUENTLY OVER SPEED BUMPS, AND OCCASIONALLY AT DRIVEWAY ENTRIES, AND RAILROAD CROSSINGS. THE CLUNKING SOUND HAS OCCURRED WITH THE BRAKES ON AND OFF. THE SOUND HAS MOST FREQUENTLY OCCURRED AT SLOW SPEEDS AND OCCASIONALLY OCCURRED AT NORMAL STREET SPEEDS. THE CLUNKING SOUND HAS OCCURRED WHILE THE STEERING WHEEL IS TURNED AND WHILE IT IS STRAIGHT. THE CAR IS ONE YEAR OLD, AND THE FIRST INCIDENT OCCURRED BETWEEN 8K-9K MILES. THE CAR HAS NOT BEEN IN ANY ACCIDENT, OR ANY CONDITION THAT WOULD DAMAGE THE SUSPENSION, AND THE SUSPENSION HAS NOT BEEN SERVICED. THE CAR HAS NOT BEEN INSPECTED FOR THE ISSUE YET. THE CAR WILL BE INSPECTED AT THE NEXT SCHEDULED SERVICE OF 15K MILES. THE ISSUE HAS NOT YET BEEN REPORTED TO THE DEALER BECAUSE THE ISSUE IS INTERMITTENT. THE ISSUE CANNOT BE EXACTLY REPLICATED DURING A TEXT DRIVE, BUT IT HAPPENS RANDOMLY AND OFTEN ENOUGH TO BE A NUISANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090826April 28, 2018
ELECTRICAL SYSTEM, STEERING
THE CAR WAS IN MOTION AT HIGH SPEED ALSO DOES THIS AT LOW SPEED, NEW TIRES BRAKES ALIGNMENT.. THE CAR HAS THROWS ME OUT OF THE LANE CONSISTANTLY AND HAS ALSO THROWN MY FAMILY AND I TOWARDS ONCOMING TRAFFIC UNSAFE TO DRIVE EVEN TO TOYOTA DONT NOW WHAT A WRONG, ALL NEW TIRES RIMS ARE GOOD BRAKES I'M THINKING SOMETHING TO DO WITH THE ELECTRICAL STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088588April 17, 2018
VISIBILITY/WIPER, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
I HAVE HAD MY TOYOTA CAMRY APPROXIMATELY 8 MONTHS AND HAVE BEEN COMPLAINING ALMOST SINCE THE BEGINNING THAT THE AUTO DIMMING REAR VIEW MIRROR IS NOT WORKING PROPERLY. I HAVE PARTICULAR PROBLEMS AT DUSK AND DAWN. I HAVE BEEN TRYING TO GET THIS RESOLVED WITH TOYOTA CORPORATE CUSTOMER SERVICE HOWEVER THEY HAVE BEEN UNRESPONSIVE. I FIND THE BRIGHT LIGHTS ARE GLARING AND DISTRACTING AND I HAVE TO TIP THE MIRROR DOWN SOMETIMES IN ORDER FOR IT TO BE AS SAFE AS IT SHOULD BE IN MY OPINION. YOUR HELP TO RESOLVE THIS MATTER WOULD BE APPRECIATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081946March 29, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY 280 SOUTHBOUND AT ROUGHLY 65 MPH IN FRIDAY EVENING TRAFFIC, THE MOONROOF ON MY 2017 CAMRY EXPLODED SPONTANEOUSLY. IT WAS SO LOUD, I THOUGHT I HAD BEEN SHOT AT. LUCKILY, THE COVER WAS CLOSED OR GLASS WOULD HAVE BEEN EVERYWHERE IN THE CAR'S INTERIOR. THE GLASS HAD EXPLODED OUTWARD AS THERE WAS NO DAMAGE TO THE SLIDING COVER AT ALL. I CALLED MY INSURANCE COMPANY BUT WAS UNABLE TO GET INTO A SHOP AS IT WAS AFTER 5 PM. THE MOONROOF RAILS HAD TO BE REPLACED WHEN I INITIALLY BOUGHT THE CAR LAST YEAR AND SO I THOUGHT THE DEALER WOULD HAVE THE REPAIR UNDER WARRANTEE. I TOOK IT TO THE DEALER ON SATURDAY MORNING AND THEY ADMITTED THAT THEY HAD SEEN THIS PROBLEM BEFORE AND THAT THE REPAIR WAS NOT UNDER WARRANTEE. DENNIS MCCONNELL STATED THAT THE CAR WAS UNDER SO MUCH EXTERNAL AND INTERNAL PRESSURE WHEN SEALED UP AT HIGHWAY SPEEDS THAT THIS FAILURE SOMETIMES HAPPENS ESPECIALLY AS MOONROOF AND SUNROOFS BEING A STANDARD FEATURE ON CARS TODAY. I ENDED UP PAYING $1072 FOR A REPAIR I FEEL MUST BE A STRUCTURAL ISSUE THAT SHOULD BE UNDER RECALL BY TOYOTA. THE CAR HAS LESS THAN 25K MILES. I SHOULD NOT BE RESPONSIBLE FOR THE COST OF THIS REPAIR. I AM NOW AFRAID THAT THIS WILL HAPPEN AGAIN AND DRIVE WITH THE MOONROOF OPEN ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033668March 26, 2018
VEHICLE SPEED CONTROL
2017 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO UNEXPECTED ACCELERATION. *LD THE CONSUMER STATED VEHICLE WAS TOTALED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11078978March 13, 2018
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR FAILED TO OPEN AND LOCK WITH THE REMOTE KEY AND THE BUTTONS ON THE DOOR. THE CONTACT HAD TO OPEN THE DOOR MANUALLY. THE VEHICLE WAS TAKEN TO CARSON TOYOTA (1333 E 223RD ST, CARSON, CA 90745), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FRONT PASSENGER SIDE DOOR ALSO FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE PASSENGER DOOR WAS ABLE TO BE REPAIRED, BUT NOT THE DRIVER'S DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 24,406. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078732March 12, 2018
VEHICLE SPEED CONTROL
ON 3/10/2018 AROUND 7:25PM WHEN I WAS VERY SLOWLY PULLING INTO MY DRIVEWAY MY CAR ACCELERATED SUDDENLY, I WAS NOT PRESSING GAS PEDAL AND I WAS ABLE TO STOP BARELY BEFORE IT HIT MY GARAGE DOOR BY STEPPING VERY HARD ON BRAKES. IT WOULD HAVE BEEN A MAJOR DEADLY ACCIDENT IF THERE WERE ANY CHILDREN AROUND. I THOUGHT TOYOTA HAD ADDRESSED THIS ISSUE BUT APPARENTLY IT HAD NOT. I HAVE A VIDEO RECORDING OF THE EVENT ON MY SECURITY CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078823March 12, 2018
AIR BAGS
ON NOVEMBER 4TH, 2017, I WAS INVOLVED IN AN ACCIDENT WHICH WAS DETERMINED BY THE POLICE REPORT TO BE A HIT-AND-RUN ACCIDENT. WE WERE NEVER ABLE TO FIND THE PERSON WHO HIT MY CAR WHILE I WAS DRIVING. MY CAR WAS SEVERELY DAMAGED AS A RESULT OF SPINNING ACROSS 7 LANES AND HITTING THE SUB-DIVIDERS. PLEASE SEE ATTACHED PICTURES OF THE VEHICLE BELOW. UNFORTUNATELY, NONE OF THE 8 AIRBAGS IN THE CAR DEPLOYED. MY FACE WAS SLAMMED VERY HARD AGAINST THE STEERING WHEEL AS A RESULT OF THE IMPACT. WE REPORTED THIS TO THE TOYOTA CORPORATION AND THEY SAID THEY NEEDED TO DO AN INVESTIGATION, WHICH TOOK THEM MORE THAN 2 AND A HALF MONTHS, TO COME TO THE CONCLUSION THAT THE CAR PERFORMED NORMALLY. THEY SENT ME SOME DIAGRAMS AND OTHER INFORMATION WHICH WAS COMPLETELY INCOMPREHENSIBLE. PLEASE SEE ATTACHED DOCUMENTS FROM THE TOYOTA INSPECTION DEPARTMENT. I RECENTLY SENT A LETTER TO TOYOTA CORPORATION REQUIRING A FAIR RESOLUTION TO MY SITUATION. PLEASE SEE ATTACHED COPY OF THAT LETTER. EVERYBODY I SHOW THE CAR TO, INCLUDING BODY SHOPS AND MECHANICS, FELT THAT I WAS VERY LUCKY TO WALK AWAY ALIVE FROM THAT CAR. I AM EXTREMELY SCARED TO DRIVE THIS CAR, FEARING ANOTHER ACCIDENT WHERE THE OUTCOME MAY NOT BE THE SAME. I TRULY BELIEVE THIS CAR IS A DEATH TRAP AND TOYOTA CORPORATION IS REFUSING TO TAKE RESPONSIBILITY AND COMPENSATE ME FOR THE REPAIRS, CAR RENTALS, AND OTHER EXPENSES. IF YOU HAVE ANY QUESTIONS, PLEASE CALL ME AT [XXX], OR EMAIL ME AT [XXX]. I'LL BE MORE THAN HAPPY TO ARRANGE FOR AN INDEPENDENT INSPECTION OF THE AIR BAG SYSTEM OF THIS VEHICLE. I SINCERELY APPRECIATE YOUR UNDERSTANDING AND I AM LOOKING FORWARD TO HEARING FROM YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11074524February 23, 2018
FUEL/PROPULSION SYSTEM
THERE IS A HESITATION PROBLEM NORMALLY WHEN STARTING FROM A STAND STILL.IT HESITATES FOR JUST 1-2 SECONDS. IT CAN BE DANGEROUS IN TRAFFIC.TOYOTA SERVICE SAYS THEY HAVE NO NOTICE OF A PROBLEM BUT CUSTAMERS ARE SAYING OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071656February 7, 2018
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE INTERSTATE ON A RAINY, COOL DAY WHEN I HEARD A LOUD EXPLOSION. THINKING IT WAS A GUNSHOT, I LIKED AROUND THE VEHICLE TO MAKE SURE PASSENGER WAS OK. I HEARD A WINDY SOUND AND OPENED THE SUNROOF COVER PANEL TO SEE THAT MY ENTIRE SUNROOF IS CRACKED TO PIECES. I RUSHED HOME AND ONCE EXITING THE CAR, I NOTICE THE GLASS ON THE SUNROOF LOOKS TO HAVE EXPLODED OUTWARDS. IT IS COMPLETELY DESTROYED WITH NO SIGNS OF IMPACT OR DAMAGE CAUSED BY DRIVING. IT WAS COMPLETELY EXPLODED FROM THE INSIDE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060946January 6, 2018
STRUCTURE:BODY
ON THE 2017 TOYOTA CAMRY, I NOTICED THE DOOR JAMB HAS A STICKER THAT READS "CAUTION: LOAD CARRYING CAPACITY REDUCED. MODIFICATIONS TO THIS VEHICLE HAVE REDUCED THE ORIGINAL LOAD CARRYING CAPACITY BY 9 KG OR 21 LBS." I HAVE NOT DONE ANY MODIFICATIONS TO THIS VEHICLE. I HAVE CONTACTED TOYOTA HEADQUARTERS REGARDING THIS ISSUE AND WAS REFERRED TO THE DEALERSHIP WITH NO EXPLANATION WHY THIS STICKER WAS PLACED ON THE DOOR JAMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060764January 5, 2018
SERVICE BRAKES, ENGINE
IN THE PROCESS OF BACKING THE CAR OUT OF THE GARAGE, WITH THE CAR IN REVERSE, APPLICATION OF THE BRAKES HAD NO AFFECT ON SLOWING THE CAR. AFTER ABOUT 69-80 FEET (ACROSS THE DRIVEWAY, MY LAWN AND MY NEIGHBOR'S LAWN) IT CRASHED INTO THE NEIGHBOR'S SHED. THERE WAS $6000 DAMAGE TO THE CAR , SOME BACK PAIN AND DESTRUCTION OF THE SHED.TWO MONTHS LATER, THE SAME INCIDENT OCCURRED BUT THE CAR WAS STOPPED BY PUTTING IT INTO FIRST NEUTRAL GEAR AND THEN PARK BEFORE ANY DAMAGE. THEN WHEN THE VEHICLE WAS PUT IN FORWARD GEAR, THE BRAKES WOULD NOT STOP THE CAR UNTIL IT WAS PUT IN FIRST, NEUTRAL AND THEN PARK. ATTEMPTS BY THE DEALER TO REPRODUCE THIS CONDITION WAS UNSUCCESSFUL AND THEREFORE COULD NOT BE CORRECTED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11055894December 21, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2017 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVE, ANOTHER VEHICLE PULLED DIRECTLY IN FRONT OF THE CONTACT'S VEHICLE AND IMPACTED THE FRONT END. THE CONTACT APPLIED FORCE TO THE BRAKES. UPON IMPACT FROM THE OTHER VEHICLE, THE CONTACT'S VEHICLE SPUN AROUND TO THE RIGHT AND CRASHED INTO A GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CUTS, BRUISES, AND SPRAINED WRISTS. MEDICAL TREATMENT WAS REQUIRED DUE TO NO AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AFTER IT HAPPENED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11055989December 21, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED; HOWEVER, THE BRAKE PEDAL OPERATED PROPERLY. THE VEHICLE WAS TOWED TO VENTURA TOYOTA (6360 AUTO CENTER DR, VENTURA, CA 93003). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052061December 3, 2017
STEERING
WHILE MAKING TURNS ON WELL-MAINTAINED CITY STREETS, THE CAMRY HYBRID'S REAR END IS UNSTABLE. IT FISHTAILS. I EXPERIENCED THIS TWICE WHILE MAKING RIGHT-HAND TURNS, ONCE ON DRY PAVEMENT AND ONCE ON WET PAVEMENT. THESE ARE LOW-SPEED TURNS. I ALSO EXPERIENCED THIS WHILE DRIVING ON A ROUNDABOUT AT A LOW SPEED IN A LOCAL SHOPPING CENTER. I AM A SAFE, CAUTIOUS DRIVER AND PURCHASED THIS CAR FOR MYSELF BECAUSE OF ITS EXCELLENT CRASH-SAFETY RATINGS. I WILL NO LONGER DRIVE IT BECAUSE OF THE REAR-END STABILITY PROBLEM, SO MY SPOUSE TOOK OVER DRIVING THE VEHICLE. THIS MORNING, HE RETURNED FROM AN OUTING AND SAID THAT THE CAR FISHTAILED THREE TIMES TODAY, WHILE MAKING BOTH LEFT AND RIGHT TURNS. THE STREETS ARE DAMP TODAY (FROM AN OVERNIGHT RAIN). THE CAR IS DEALERSHIP-MAINTAINED; THE TIRES ARE IN GOOD CONDITION AND ARE PROPERLY INFLATED. I HAVE NEVER HAD A VEHICLE BEHAVE IN THIS MANNER (HAVE OWNED OR CURRENTLY OWN AND DRIVE HONDA ACCORD, MAZDA B2200 PICKUP, MERCEDES 300SE, SUBARU FORESTER, VW JETTA, GM SIERRA PICKUP, FORD F150 PICKUP). I HAVE COMPLETED TWO TOYOTA SURVEYS DETAILING THIS COMPLAINT AND HAVE HEARD NOTHING. WANT TO SEND SOMEONE BY TO DRIVE THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041144October 30, 2017
SERVICE BRAKES
WHEN I WAS DRIVING BACK HOME ON MY 2017 CAMRY XLE 2 NIGHTS AGO (CLEAR NIGHT, DRY ROAD, GOOD DRIVING CONDITIONS) I HIT THE BRAKES AS I WAS APPROACHING A RED TRAFFIC LIGHT. AS I DEPRESSED THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR WITH A NOISE, WITHOUT BRAKING. LUCKILY, I WAS ALREADY DRIVING SLOW AND THERE WAS NO CAR IN FRONT OF ME, ELSE I WOULD HAVE HIT ANY CAR THAT HAD BEEN IN FRONT OF ME. I PANICKED AND HIT THE BRAKES AGAIN AND THIS TIME THE CAR STOPPED A LITTLE SHORT OF THE CROSS TRAFFIC, BUT PAST THE PEDESTRIAN CROSSING. I TOOK THE CAR IN FOR SERVICE TO TOYOTA AND THEY ARE TELLING ME THAT THERE IS NO LOG OF THIS EVENT IN THE CAR'S "LOG" AND BECAUSE THEY WEREN'T THERE WHEN THIS ISSUE HAPPENED THEY DON'T REALLY KNOW WHAT CAUSED IT! THE NEXT DAY, THE BRAKES SEEM TO BE WORKING WHEN I DROVE THE CAR IN TO SERVICE (3 MILES), BUT IT TROUBLES ME THAT IT EVEN HAPPENED ON A NEW CAR AND IT COULD HAVE BEEN A POTENTIALLY SERIOUS ACCIDENT, BUT TOYOTA SERVICE COULDN'T FIGURE OUT WHY IT HAD HAPPENED. REALLY WORRIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023794September 16, 2017
UNKNOWN OR OTHER
HOSES TO THE AIR CONDITIONING UNIT ARE LOCATED IN THE PASSENGER FOOT WELL WHICH CAUSES THEM TO BE KICKED LOOSED AT ANY TIME RESULTING IN THE PASSENGER COMPARTMENT FLOODING WITH REFRIGERANT/COOLANT AND OTHER FLUIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023802September 16, 2017
VISIBILITY/WIPER
PLEASE SEE THE ATTACHEDIMAGES.BOTH FRONT AND REAR WINDSHIELD VISIBILITY IS EXTREMELYOPAQUE. I INCLUDING MY FRIENDS WHO EVER TRIED ARE GETTING HEADACHES WITHIN LESS THAN 2 MINS OF DRIVING. I AM EXTREMELY WORRIED FOR MY SAFETY(COULD BE LIFE OR DEATH) ISSUE AND DISTRESSED. AFTER ONE WHOLE WEEK OF TRYING TO REACH THE DEALER OVER PHONE, I PHYSICALLY WENT OVER TO THE DEALER AND THEN THE DEALER TOLD ME, "WE CAN'T MAKE ANY DECISIONS RIGHT NOW WITHOUT CONSULTING TOYOTA". THEY ALSO REFUSEDTO PROVIDE ME TEMPORARY LOANERVEHICLE. THIS BRAND NEW CAR IS SIMPLY UN-DRIVABLE. PLEASE ADVISE. ALSO ATTACHED IS PICTURE FROM SIDE WINDOWS WHICH IS GOOD CLEAR, FOR COMPARISON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023378September 13, 2017
UNKNOWN OR OTHER
THE BODY OF THE SIDE REAR VIEW MIRRORS IS BLOCKING A SIGNIFICANT AREA OF THE DRIVER'S VIEW TO THE RIGHT AND TO THE LEFT. THE MIRRORS OF AVERAGE SIZE ARE PART OF A BODY THAT IS EXCESSIVELY LARGE, ADDING SEVERAL INCHES AROUND THE AREA OF THE MIRROR. THE WHOLE BODY IS INSTALLED ON A LONG ARM, AND BLOCKS THE VIEW OF THE DRIVER TOWARDS THE RIGHT AND THE LEFT WHILE HE/SHE DRIVES. WHEN TURNING RIGHT OR LEFT, I MAY HIT SOMETHING THAT I COULD NOT SEE BECAUSE THE MIRROR BLOCKED IT. PICTURES ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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